Murite Park Hotel
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Summary of reviewsMurite Park Hotel has been widely praised for its serene and picturesque location, offering stunning mountain views and a tranquil environment, making it an ideal retreat for those seeking to unwind from bustling city life. The hotel's proximity to both Bansko and Razlog, approximately 10 minutes by car from Bansko, allows guests to enjoy peaceful surroundings while still having access to tourist activities. The surrounding nature provides ample opportunities for scenic walks and relaxation. Guests have also commended the hotel’s spacious and clean accommodations, which often come with beautiful balcony views and charming interiors.
The hotel's breakfast experience is another highlight with guests appreciating the diversity and quality of the offerings. The extensive variety includes options catering to different dietary preferences and the freshly made pancakes and waffles receive special mention. Although there are occasional concerns about temperature and drink availability during dinner, breakfast generally provides a delightful start to the day.
Dinner at Murite Park Hotel has also received positive feedback for its tasty and well-prepared dishes, though some guests suggest further diversity in the menu to enhance the dining experience, especially during extended stays. Despite occasional cold dishes and limited drink inclusions with the half-board option, many guests find the food delicious and satisfying.
Guest accommodations are noted for their spaciousness, cleanliness and comfort. Many rooms offer breathtaking mountain views, adding to the overall positive experience. However, some feedback highlights issues with upkeep, as certain rooms might appear worn out or different from advertised pictures. Despite occasional cleanliness issues in public areas, the rooms and apartments generally meet guests' expectations with their practical conveniences and cozy atmosphere.
The hotel staff receives mixed reviews with many appreciating their friendliness, helpful nature and exceptional service from the reception team and chefs. However, some guests have experienced unprofessional behavior and language barriers, which occasionally impact the overall experience. Nevertheless, positive interactions with attentive staff members contribute to a welcoming atmosphere.
Murite Park Hotel offers decent Wi-Fi with generally good connectivity in main areas, although some guests experienced slow speeds and lack of coverage in certain parts of the property.
The hotel's spa is frequently praised for its cleanliness and suitability for families, offering enjoyable services like dry and wet saunas and steam baths. However, it could benefit from better maintenance and more space, as well as improved cleanliness and responsiveness from spa staff. The gym, while functional, also needs upgrades and regular maintenance.
Pool facilities garner mixed reviews. The indoor pool is often appreciated for its temperature and size, but cleanliness and maintenance issues, such as moldy tiles and cold temperatures, detract from the experience. The outdoor pool and surrounding garden areas are beautiful, though inconsistent upkeep can affect guest satisfaction.
Parking at the hotel is generally convenient and secure with ample space available. However, during peak times, designated spots may fall short, leading guests to park in darker, less secure street areas.
Families enjoy a welcoming atmosphere and spacious accommodations with various engaging activities and kid-friendly amenities, such as a playground and children's area. The Kids Club, however, could see some enhancement.
Ski enthusiasts benefit from the hotel's free shuttle service to Bansko ski center, which, while appreciated, could use more frequent runs and larger vehicles for equipment.
Overall, Murite Park Hotel offers a serene environment with beautiful vistas, quality dining and generally comfortable accommodations, making it a desirable destination for families and nature lovers despite a few areas needing improvement.
Categories
The hotel's breakfast experience is another highlight with guests appreciating the diversity and quality of the offerings. The extensive variety includes options catering to different dietary preferences and the freshly made pancakes and waffles receive special mention. Although there are occasional concerns about temperature and drink availability during dinner, breakfast generally provides a delightful start to the day.
Dinner at Murite Park Hotel has also received positive feedback for its tasty and well-prepared dishes, though some guests suggest further diversity in the menu to enhance the dining experience, especially during extended stays. Despite occasional cold dishes and limited drink inclusions with the half-board option, many guests find the food delicious and satisfying.
Guest accommodations are noted for their spaciousness, cleanliness and comfort. Many rooms offer breathtaking mountain views, adding to the overall positive experience. However, some feedback highlights issues with upkeep, as certain rooms might appear worn out or different from advertised pictures. Despite occasional cleanliness issues in public areas, the rooms and apartments generally meet guests' expectations with their practical conveniences and cozy atmosphere.
The hotel staff receives mixed reviews with many appreciating their friendliness, helpful nature and exceptional service from the reception team and chefs. However, some guests have experienced unprofessional behavior and language barriers, which occasionally impact the overall experience. Nevertheless, positive interactions with attentive staff members contribute to a welcoming atmosphere.
Murite Park Hotel offers decent Wi-Fi with generally good connectivity in main areas, although some guests experienced slow speeds and lack of coverage in certain parts of the property.
The hotel's spa is frequently praised for its cleanliness and suitability for families, offering enjoyable services like dry and wet saunas and steam baths. However, it could benefit from better maintenance and more space, as well as improved cleanliness and responsiveness from spa staff. The gym, while functional, also needs upgrades and regular maintenance.
Pool facilities garner mixed reviews. The indoor pool is often appreciated for its temperature and size, but cleanliness and maintenance issues, such as moldy tiles and cold temperatures, detract from the experience. The outdoor pool and surrounding garden areas are beautiful, though inconsistent upkeep can affect guest satisfaction.
Parking at the hotel is generally convenient and secure with ample space available. However, during peak times, designated spots may fall short, leading guests to park in darker, less secure street areas.
Families enjoy a welcoming atmosphere and spacious accommodations with various engaging activities and kid-friendly amenities, such as a playground and children's area. The Kids Club, however, could see some enhancement.
Ski enthusiasts benefit from the hotel's free shuttle service to Bansko ski center, which, while appreciated, could use more frequent runs and larger vehicles for equipment.
Overall, Murite Park Hotel offers a serene environment with beautiful vistas, quality dining and generally comfortable accommodations, making it a desirable destination for families and nature lovers despite a few areas needing improvement.
Hotel with Spa
Murite Park Hotel offers an expansive Wellness Center designed for relaxation, self-care, and health. Spanning over an impressive 1000 m2 area, the center allows guests to unwind and rejuvenate through an extensive array of spa treatments. Visitors can experience the calming hammam, a romantic Jacuzzi, Cleopatra's bath, and whirlpool baths. More unique treatments include massages with volcanic stones, body treatments using chocolate, honey, milk, essential oils, and grape extracts. Furthermore, special attention is given to facials and even pregnancy treatments, ensuring a diverse range of services to suit various needs and preferences.
In the hotel's Thermal Zone, guests can find solace from the hustle of daily life and alleviate accumulated stress. Offering a bio-sauna, an aromatic steam bath, a relaxation area, a fitness room, and various types of baths and massage rooms - including a double massage room - the zone is a sanctuary of complete relaxation and sensory bliss. The SPA menu further extends the wellness offerings with full body massages, partial massages, body peelings, Turkish bath procedures, and various baths. Every aspect of the Murite Park Hotel spa experience is geared towards offering a comprehensive and rejuvenating wellness journey.
In the hotel's Thermal Zone, guests can find solace from the hustle of daily life and alleviate accumulated stress. Offering a bio-sauna, an aromatic steam bath, a relaxation area, a fitness room, and various types of baths and massage rooms - including a double massage room - the zone is a sanctuary of complete relaxation and sensory bliss. The SPA menu further extends the wellness offerings with full body massages, partial massages, body peelings, Turkish bath procedures, and various baths. Every aspect of the Murite Park Hotel spa experience is geared towards offering a comprehensive and rejuvenating wellness journey.
Hotel with All Inclusive Packages
Hotel near Golf Courses
Hotel near Ski Resorts
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Murite Park Hotel
License: Р4-98Н-61С-Б1
Guest Reviews
Location
Breakfast
Many guests find the breakfast to be plentiful, rich and satisfying, contributing to a pleasant start to the day. The inclusion of breakfast and dinner in the price is appreciated for its value with both meals praised for their wide variety of delicious dishes. Some feedback indicates that while the breakfast is flavorful, there are occasional concerns about the food being served cold and limited availability of drinks during dinner.
Overall, breakfast at Murite Park Hotel is largely well-received with a considerable number of guests appreciating the diverse options, rich flavors and good quality, making it a commendable aspect of their stay.
Dinner
However, some guests felt that the food could occasionally lack diversity and noted instances where it was served cold. The evening menu, while tasty, could benefit from more variety, especially for those staying multiple days. A few reviews pointed out the issue of the dinner not living up to expectations at times and mentioned that drinks were not included with the half-board dinner.
Despite these drawbacks, the majority of guests seemed pleased with their dining experiences, praising the food as very good, tasty and even outstanding on certain occasions. The inclusion of traditional Bulgarian wine and options beyond the standard menu contributed positively to their stay. Moreover, the seamless access to the restaurant from different areas of the hotel enhanced the overall dining convenience.
While there are a few areas of improvement, such as better temperature control and more consistent service, the overall consensus suggests that Murite Park Hotel provides a satisfying and enjoyable dining experience that complements its other amenities, like the spa and swimming pool facilities.
Rooms
The apartments, especially, receive praise for being well-furnished, modern and featuring large spaces that include living areas and bedrooms. They are also noted for their warmth, essential for a cozy stay, although there are mentions of some rooms initially being cold. Guests often find the accommodations to be comfortable for daytime rest, thanks to practical features like blackout curtains.
However, the hotel receives some criticism regarding the upkeep and differentiation from the advertised pictures. Some guests find the rooms worn out or tired and there are isolated mentions of cleanliness issues and basic utilities like kettles being unavailable. Shared terraces and entrances between rooms have also been pointed out as minor inconveniences.
Overall, Murite Park Hotel provides generally positive accommodation experiences with the spacious and comfortable rooms and stunning views standing out as strong points.
Beds
For families, the hotel does provide amenities such as cribs for babies, although the extensible sofas are described as too small for children aged 8 and 11. Some guests also felt that the bedrooms were quite under-decorated with one mentioning that the bed setup was not up to the expectations of a 4-star hotel.
Several guests noted specific issues, such as drafty windows and low pillows affecting their sleep and there were comments about the mattresses being too soft or even in terrible condition. Guests seeking a romantic stay might note that some rooms had window beds cleaned for lovers. The hotel’s efforts in maintaining a good environment with proper air conditioning were appreciated in some reviews, as well as the occasional upgrade to an apartment adding to a positive experience.
Despite these positive notes, many guests found the sleeping arrangements left much to be desired, pointing out that the beds were very uncomfortable and not like those at home. Some even mentioned that the beds were so small that it affected their sleep arrangements, such as needing to sleep on the couch. Overall, while there are pockets of comfort, the inconsistency in bed quality seems to be a recurrent theme among guests at Murite Park Hotel.
Cleanliness
However, there were some concerns about the cleanliness in other areas of the hotel. The common areas, hallways and the indoor pool were cited as needing improvement. Issues such as cobwebs, dust, neglected terraces and unclean spas were reported. Specific criticisms pointed out that maintenance around the hotel could be better with some guests experiencing unclean conditions during their stay.
In summary, while the rooms at Murite Park Hotel are generally clean and comfortable, there are notable areas in need of attention to enhance the overall cleanliness and guest experience.
Staff
However, some reviews pointed out notable inconsistencies. Certain guests experienced unprofessional behavior from the restaurant staff and a few individuals at the reception. Language barriers were also a common issue with some staff members struggling to communicate in English. This occasionally led to misunderstandings and a sense of unfriendliness.
Despite these drawbacks, many guests felt that the overall staff efforts were commendable, highlighting the smiles and responsiveness of most employees. The positive interactions often revolved around the staff’s attentiveness and their ability to meet the guests' needs effectively. The warm and thoughtful nature of many employees left a lasting impression, contributing to the hotel’s welcoming atmosphere.
Wi-Fi
Spa
However, several reviews point out the small size of the spa, especially considering the size of the hotel. Maintenance issues are also a concern with mentions of the sauna and steam bath being less than well-maintained and occasional problems with cleanliness, such as flies on the ceilings and leftover trash. The indoor pool has been remarked upon for being dirty at times and the transition areas, like from the pool to the sauna, can be uncomfortably cold.
The fitness center and children's corner have received criticism for not meeting expectations and there are occasional times when guests need to wait for loungers around the pool and spa areas. Additionally, some areas of the spa are in need of renovation and refreshment to bring them up to standard and there are occasional lapses in responsiveness from the spa reception.
Overall, the spa is generally able to offer a pleasant and clean environment with effective treatments, even though there's evident room for improvement in terms of size, maintenance and certain facilities.
Gym
Pool
However, several reviews raised concerns about the pool's cleanliness and temperature. Issues such as dirty water, moldy and missing tiles and overcrowding were mentioned multiple times. Some guests found the pool too cold, impacting their overall swimming experience. The jacuzzi also drew criticism for dirty and cold water.
Overall, while there are admirable qualities to the pool facilities at Murite Park Hotel, there is a clear need for consistent maintenance and improvements to meet guests' expectations fully.
Parking
Family
The hotel is accommodating with spacious family apartments, although some mentioned noise when sharing spaces with other families. The Kids Club received mixed reviews, indicating room for improvement and accessibility to the children's play area could be better during the day.
Overall, the hotel is good for families, offering plenty of space and a welcoming atmosphere. With dedicated family-friendly features and staff dedicated to ensuring a pleasant stay, Murite Park Hotel is well-regarded as a suitable and enjoyable destination for family vacations.
Ski
4 Star
Heated Pool
Outdoor Pool
Indoor Pool
However, there are multiple concerns that temper the positive feedback. The indoor pool water is frequently described as cold, making it less enjoyable for some guests. Issues such as missing tiles and the need for overall renovation and repair were also pointed out. The pool area is reported to have an unpleasant, sharp smell of chemicals, contributing to a somewhat uncomfortable ambiance. Finally, an occasional greenish hue in the water raised concerns about cleanliness and water quality. Despite these issues, some guests still found the indoor pool to be a pleasant feature of the hotel.
Yes, Murite Park Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Murite Park Hotel.
No, Murite Park Hotel doesn't allow dogs.
No, parking facilities aren't available at Murite Park Hotel.
Yes, Murite Park Hotel has a gym.
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