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Offering an enviable city center location and modern, comfortable rooms, the hotel is close to all city attractions.
Summary of reviewsRadisson Blu in Basel is highly regarded by guests for its exceptional location, making it an ideal choice for those looking to explore the city. The hotel is centrally situated, providing easy access to major attractions, museums, theaters and a variety of restaurants. Proximity to public transport such as the tram, bus stations and the Basel SBB train station adds to the convenience, allowing guests to easily reach popular spots. This central location is frequently described in glowing terms like "perfect," "ideal," and "superb."
The breakfast experience at Radisson Blu is another highlight for guests. The breakfast buffet is frequently described as excellent, great and fantastic, praised for its variety, quality and taste. Compliments extend to the friendly and accommodating staff, the aesthetic appeal of the breakfast room and a selection that caters to various dietary needs. However, some guests considered the breakfast pricey.
Dining at the hotel receives mixed reviews. While many find the food excellent and service commendable, others criticize the restaurant for its limited and overpriced menu and occasional service missteps. Despite this, certain staff members like Jean receive high praise for their attentive service.
The rooms at Radisson Blu are described as spacious, comfortable and modern. Guests frequently highlight the clean and well-maintained conditions with useful amenities contributing to a positive stay. Some minor criticisms include cold rooms in winter, small bathrooms and occasional cleanliness issues, but overall, the ambiance and comfort are well-received.
Cleanliness at Radisson Blu sees mixed feedback. Many appreciate the spotless rooms and well-maintained public areas, while a few have encountered inconsistencies in housekeeping, such as dusty rooms or minor defects. Despite these issues, the staff’s responsiveness to complaints is noted positively.
The staff at Radisson Blu consistently earn high praise for their friendliness, professionalism and willingness to assist. From the front desk to the restaurant, the team is described as welcoming and helpful, contributing significantly to guests' positive experiences.
Free Wi-Fi is appreciated by many guests for being good and reliable, although some have faced issues with connections or login processes. However, the availability of free Wi-Fi is generally seen as a valuable amenity.
The spa facilities at Radisson Blu are well-loved, featuring an exceptional pool, sauna, steam bath and Turkish bath that contribute to a relaxed ambiance. Despite occasional closures and comments about the pool temperature, the facilities receive overall praise for cleanliness and comfort.
The gym at Radisson Blu is praised for being well-equipped, clean and available 24/7. Despite comments on its compact size and occasional equipment maintenance needs, it meets most guests' fitness expectations.
The indoor pool is a standout feature, appreciated for its size, cleanliness and overall ambiance. While some guests noted the water could be cold, many found the pool a delightful place to relax.
Parking at Radisson Blu offers convenient access with an on-site underground garage, though it is noted to be tight and relatively expensive. Despite these challenges, the security and proximity of parking are significant advantages.
Overall, Radisson Blu Basel is celebrated for its strategic location, high-quality breakfast, comfortable rooms and exceptional staff, making it a reliable choice for both business travelers and tourists exploring Basel. Show more
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Luxury Hotel
Hotel Taking Steps Towards Sustainability
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4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Single RoomThis room includes individually adjustable air conditioning and in-house movies.
Premium RoomThese rooms include a complimentary daily paper and the use of a Nespresso machine.
Junior SuiteThe luxurious junior suites come with separate seating areas and upscale room amenities.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Superior RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe.
Guest Reviews
8.2
Very Good
Location
Radisson Blu in Basel boasts an exceptional location, making it an ideal choice for visitors looking to explore the city. The hotel is centrally situated, providing easy access to major attractions, museums, theaters and a variety of restaurants. Its proximity to public transport is a standout feature; the tram and bus stations are practically at the doorstep and the Basel SBB train station is just a short walk away, about 8-10 minutes. This convenient location allows guests to easily reach the old town, the Christmas market and other popular spots like the zoo and Kunstmuseum, contributing to a seamless and enjoyable stay.
The hotel's central location is highly praised by guests for its accessibility and the ease with which they can explore Basel on foot. The pedestrian area, numerous restaurants, shopping streets and entertainment options are all within walking distance, adding to the convenience. Some guests highlighted the convenient parking options nearby, although a few mentioned that accessing the hotel could be challenging if parked outside.
Overall, Radisson Blu, Basel’s location is frequently described as perfect, ideal and superb by guests, making it an excellent choice for both business travelers and tourists seeking to make the most of their visit to Basel. The friendly staff and well-maintained facilities further enhance the positive experience, contributing to high satisfaction among visitors.
Breakfast
The breakfast experience at Radisson Blu, Basel, is overwhelmingly positive according to guest reviews. Described with terms like "excellent," "great," and "fantastic," the breakfast buffet stands out for its variety, quality and taste. Guests appreciated the large restaurant space and highlighted the fresh and tasty products with many noting the wide selection of options available each morning. The breakfast offerings include a delightful mix of Continental and Swiss cheeses, diverse bread types and a broad selection of toppings.
The buffet's variety extends to hot items, fruit counters and options catering to various preferences and dietary needs, including children. The breakfast room was also mentioned for its aesthetic appeal and the professional, friendly and accommodating staff received frequent praise with special mentions of individual staff members like Jean.
However, some reviews noted that the breakfast could be pricey and a few guests found certain aspects average or not worth the money. Despite these minor critiques, the breakfast at Radisson Blu, Basel, is generally considered a highlight of guests' stays, contributing to an overall satisfying and enjoyable experience.
Dinner
Dining at Radisson Blu in Basel offers a mixed experience according to guest reviews. Positively, many highlight the restaurant as excellent with delicious food and very good meals both at the restaurant and the bar. The breakfast and dinner options receive high praise, accentuated by the fantastic service of staff like Jean who are noted for their attentive and friendly demeanor. Guests appreciate the comfort and the elegant tablecloth service during meals.
However, there are notable downsides. Some guests found the restaurant lacking in atmosphere and staffed by inexperienced personnel. The menu is described as limited and overpriced with specific complaints about pricy items like three prawns costing Fr. 38.00 and a buffet at 65.- per person. Additionally, there were logistical issues such as confusion over Sunday brunch availability and the restaurant closing earlier than advertised. The absence of local wines and a feeling of coldness from some staff also detracted from the dining experience.
Overall, while the quality of meals and the commendable service shine through, the high prices, limited menu and occasional management missteps leave room for improvement.
Rooms
At the Radisson Blu in Basel, guests consistently highlight the spacious and comfortable rooms, often noting their modern and stylish décor. The rooms are praised for being clean and well-maintained, offering good lighting and useful amenities like multiple pillows and hair dryers. Suites, in particular, are frequently singled out for their large size and excellent facilities, including sizable bathrooms and comfortable furnishings.
Despite the overwhelmingly positive feedback, a few reviews mention the rooms being cold in winter and the bathrooms being small relative to the room size. Some guests reported issues with cleanliness and soundproofing, while others pointed out that certain rooms felt outdated or in need of renovation. However, the overall sentiment remains favorable with many guests enjoying the quiet ambiance, comfortable beds and overall room quality.
The junior suites stand out for their luxurious feel, aesthetic appeal and spacious layouts with guests appreciating the modern touches and ample space. The hotel’s central location and clean, well-equipped rooms contribute to a positive stay, making Radisson Blu a reliable choice for travelers seeking comfort and convenience in Basel.
Beds
Guests of the Radisson Blu in Basel generally find the beds to be a highlight of their stay with many reviewers praising them for their comfort. Descriptions such as comfortable bed, very comfortable beds and bedding comfortable appear frequently with some guests specifically noting the comfort of the king-size beds. These positive impressions often extend to the pillows and overall bedding, which are described as comfortable and clean.
However, several reviews point out issues with the setup of the beds, such as two single beds pushed together instead of a true double bed, which can slide apart and affect the sleeping experience. Some guests also mention specifics like hard bedding, squeaky beds and uncomfortable pillows, which detract from their night’s rest.
Despite the occasional bed and pillow discomfort mentioned, many guests emphasize that the large, comfortable beds and well-maintained rooms contribute positively to their stay at the hotel. Overall, the Radisson Blu, Basel provides a generally satisfactory sleeping experience, accentuated by comfortable bedding and spacious rooms but occasionally marred by bed configuration issues and inconsistent mattress firmness.
Cleanliness
Radisson Blu in Basel garners mixed reviews regarding its cleanliness. Many guests praise the hotel for its high levels of cleanliness, citing exceptionally clean rooms, spotless facilities and immaculate public areas. Rooms are often described as very clean, spacious and well-maintained with a modern and comfortable ambience consistent with a four-star rating. The hotel's cleanliness extends to the common areas like the lobby, which is well-cleaned.
However, not all guests had such positive experiences. Some reported issues with the daily cleaning routines, highlighting that rooms were sometimes dusty or not cleaned to expected standards. Specific complaints included finding a dirty sock and mold in the shower, which indicates inconsistencies in housekeeping. Some guests mentioned housekeeping was overwhelmed, leading to missed cleaning schedules and unresolved minor defects, such as a towel hook hanging out of the wall.
While some bathrooms were clean, others were criticized for being too small and not thoroughly cleaned. Despite these lapses, the hotel staff are noted to be apologetic and responsive, often offering room changes to address cleanliness complaints.
Overall, while many find Radisson Blu in Basel to be clean and comfortable, there are notable disparities in the housekeeping service that could affect guests' stay experience.
Staff
Radisson Blu in Basel consistently receives high praise for its exceptional staff. The majority of guest reviews highlight the team's friendliness, professionalism and willingness to assist. From the front desk to the breakfast area, the staff is described as super friendly, welcoming and accommodating. Specific members such as Jean in the restaurant and Ali at reception have been noted for their excellent service and warm hospitality.
Guests also appreciate the team's attention to detail and the care provided towards children. The reception staff is frequently mentioned for being helpful, efficient and polite, although there are a few mentions of misunderstandings and some not being as knowledgeable about the hotel's layout.
The hotel's environment is described as welcoming with staff making efforts to ensure guests feel comfortable and special. Instances of staff going above and beyond, as well as being accommodating and attentive, are common themes. Despite a few isolated incidents of cold reception or slow checkout experiences, the general sentiment is overwhelmingly positive, portraying the Radisson Blu Basel as a hotel with a dedicated and courteous staff that greatly enhances the guest experience.
Wi-Fi
Radisson Blu in Basel offers free Wi-Fi, which is a valuable amenity for guests. Many reviews highlight the Wi-Fi as good and reliable, contributing positively to the overall stay. While some guests did face issues such as frequent disconnections and complicated login processes, others found the internet performance satisfactory, describing it as very good and dependable. However, a few reviewers noted problems where the Wi-Fi did not work efficiently and there were mentions of needing new Wi-Fi codes during the stay. Despite these occasional drawbacks, the availability of free Wi-Fi is generally appreciated by the hotel’s visitors.
Spa
Situated within the bustling city of Basel, the Radisson Blu hotel offers impressive spa facilities that have garnered positive feedback from its guests. The spa area includes an exceptional pool, sauna, steam bath and Turkish bath, all of which contribute to a large wellness area. The amenities such as the fitness center and health club are adequately equipped, ensuring a comprehensive wellness experience.
Visitors often highlight the cleanliness and niceness of the sauna, even though it's noted to be on the smaller side. Despite its size, the sauna area has been described as sufficient, especially when not crowded. Overall, the sauna and other spa services have left a noteworthy impression with multiple reviews appreciating the excellent facilities and comfortable ambiance. Guests also find the spa services to be well-priced.
However, it's important to note that access to the spa is off-limits for those under 16 and there have been instances when the spa was either closed for maintenance or under renovation. Additionally, the pool temperature has been a point of contention for some with several reviews mentioning that it is cold.
In essence, the Radisson Blu's spa facilities are generally well-loved and provide a great space for relaxation and rejuvenation, albeit with occasional limitations in availability and temperature preferences.
Gym
Radisson Blu, Basel receives high praise for its gym facilities. Guests frequently described the gym as well-equipped and excellent, highlighting its availability 24/7 for convenience. Many reviews noted that the fitness center was clean and adequately outfitted with standard equipment. Users appreciated the overall quality of the gym, though a few mentioned that certain machines could use some maintenance. Despite some comments about its compact size, the gym seemed to meet the expectations and needs of most visitors. Additionally, the health club, including a large pool, was well-received. Overall, the gym's facilities contributed positively to the guest experience.
Pool
Nestled in the heart of Basel, the Radisson Blu's indoor pool stands out as a prominent feature mentioned frequently by guests. Despite some remarks about the water being a bit on the cold side, the overall feedback is largely favorable. Many visitors appreciated the good ambiance and temperature of the pool area, which offers a nice respite after a long day. The pool's size is often highlighted, described as big, spacious and one of the largest indoor pools in Basel, providing ample space for both leisurely swims and structured exercise.
Guests repeatedly noted the cleanliness and maintenance of the pool with some remarking on the well-renovated pool area and the pool's state-of-the-art design. The presence of a sauna and Turkish bath next to the pool adds to the overall relaxation experience, drawing particular praise from those looking to unwind.
For families, the pool was a hit with children especially enjoying it. The attentive staff and pleasant atmosphere enhanced the experience for many guests. Even during hot weather, the pool was described as a delight, offering a refreshing escape.
However, a few guests mentioned that the pool's temperature could be on the colder side and that the lounge area felt cold at times. Despite these minor criticisms, the general sentiment about the pool at Radisson Blu, Basel remains positive, making it a standout feature for visitors seeking both relaxation and recreation.
Parking
The parking situation at the Radisson Blu in Basel presents a mix of conveniences and challenges. Guests appreciate the hotel's convenient location with easy access from nearby parking facilities. The presence of an on-site underground parking garage makes it easy to park directly beneath the hotel. A recurring highlight is the security and straightforward access of the parking with some guests noting its proximity to the hotel, making it just a few minutes walk away.
However, numerous reviews point out that the parking garage is very tight, creating difficulties for larger modern vehicles. Additionally, the limited number of spots means it can often be full, leaving insufficient parking space for some guests. The parking fee, which is around 30 Francs per night, is seen by many as relatively expensive.
Despite these limitations, the overall ease of accessing parking and its proximity to the hotel are noted as significant advantages, especially the convenience of having a private underground car park directly beneath the hotel.
Family
Radisson Blu Basel has garnered positive feedback for its family-friendly environment, making it an ideal choice for those traveling with children. The hotel is child-centered, offering facilities such as excellent childcare services and the ease of requesting cot beds directly from reception. Families appreciated the warm hospitality with children being very well received by the staff.
The rooms cater well to family needs with good-sized family beds and options like family rooms and interconnecting rooms, which guests found perfect for accommodating larger families. The hotel's provision of free breakfast for children and complimentary transport cards adds to its appeal for those on a family vacation.
Parents also noted the convenience of its location, being close to restaurants and shopping areas. Despite some concerns about the cleanliness and size of the bathrooms, which were not satisfactory for some, the overall experience with the friendly and helpful staff made it a great choice for a stay with kids. The family environment is considered very safe, contributing to a stress-free vacation for the entire family.
4 Star
Radisson Blu, Basel receives mixed reviews regarding its four-star rating. Some guests describe it as a very nice and good four-star hotel, while others believe it does not justify the four-star classification with service and facilities not meeting their expectations. Several guests mention impressive four-star service, yet some are disappointed with what they feel is a lack of alignment with the four-star standards.
Guests have positive comments about their overall stays with many referring to it as an excellent hotel. The rooms are generally perceived to be consistent with a four-star rating and are described as clean. However, there are contrasting opinions with some feeling the hotel does not live up to its rated quality.
Despite being labeled expensive for its offerings, the property is highlighted as a great address with a very good and pleasant stay experience. While some visitors question whether improvements will be made, many leave with a positive impression and praise the hotel's overall service and presentation.
Business
Radisson Blu in Basel stands out as a top choice for business travelers, offering a range of facilities and services tailored to meet their needs. Guests appreciate the easy-to-book process and find the hotel ideally located, enhancing overall convenience. The business amenities, including fast Wi-Fi, in-room desks and excellent facilities for holding conferences, are highly satisfactory, making the hotel a suitable choice for working professionals.
The gym, open 24/7 and the sauna provide leisure options for guests needing to unwind after a hectic day. Late checkouts are accommodated when possible, adding to the hotel's flexibility. While room service food options could be available later for those working late hours, other aspects such as the exceptional breakfast and spacious rooms contribute positively to the experience.
Overall, Radisson Blu Basel offers an affordable and accommodating stay for business travelers, ensuring a productive and comfortable visit with its four-star services and facilities designed specifically to support professional needs.
Accessible
Radisson Blu in Basel receives positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers handicap accessible rooms and ensures easy navigation throughout the property. An accessible ramp and elevator access further enhance mobility within the hotel. Additionally, its location is praised for being well-connected to public transport and transport tickets are accessible for guests. Overall, Radisson Blu Basel is adequately equipped to accommodate guests with various accessibility needs.
Heated Pool
The heated pool at Radisson Blu, Basel, has received significant appreciation from guests. Described as great, nice and well-heated, the pool's temperature has been a highlight with many guests loving the pleasant warmth. Although there was a single mention of the water not being warm enough, the overall sentiment remains positive, making the pool a noteworthy feature for those seeking relaxation and comfort during their stay.
Indoor Pool
The indoor pool at Radisson Blu, Basel consistently receives praise from guests, highlighting it as a standout feature of the hotel. Descriptions such as wonderful, beautiful and very nice are commonly used, indicating high satisfaction. The pool area is frequently noted as being great and pleasant, making it an attractive spot for relaxation. Families particularly appreciate the facility, suggesting it's well-suited for guests with children. Notably, the size of the pool is often emphasized with some guests mentioning it as the largest indoor pool in Basel. While a few found the water temperature on the colder side, the overall sentiment is that the indoor pool offers a rewarding and enjoyable experience.
Luxury
Radisson Blu in Basel offers a truly luxurious experience with beautifully designed and stylish suites that stand out in modern aesthetics. Guests frequently praise the well-thought-out décor and luxurious facilities, highlighting the attention to detail that goes into maintaining Radisson's high standards. The hotel successfully combines luxury with value, making it an excellent choice for a vacation. It has left a lasting impression on many with some considering it among the best hotels they have ever stayed in. The addition of welcome cards adds a personal touch that enhances the overall luxurious ambiance.
Yes, Radisson Blu, Basel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Radisson Blu, Basel.
Yes, Radisson Blu, Basel welcomes dogs.
Yes, parking facilities are available at Radisson Blu, Basel.