Old Mill Hotel & Lodge
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Summary of reviewsThe Old Mill Hotel & Lodge provides a picturesque retreat with its riverside location and proximity to Bath's attractions, making it a top choice for those wanting a blend of nature and city experiences. Its serene environment, characterized by beautiful views of the Avon River and charming surroundings, offers a peaceful escape from urban life. Guests appreciate the opportunities for walking, biking and even river boating available nearby.
Visitors consistently commend the hotel's breakfast, highlighting its variety and quality. The buffet offers a range of tasty options, from hearty full English breakfasts to freshly cooked pancakes. The dining atmosphere is enhanced by scenic riverside views, making for a pleasant start to the day. Despite some minor critiques regarding food temperature and variety, the overall breakfast experience is highly rated.
Dinner at the onsite restaurant also receives positive feedback, particularly for its Italian cuisine. Guests routinely enjoy the well-prepared meals and agreeable prices. However, occasional closures of the restaurant due to staffing issues or flooding have disappointed some guests. When available, the restaurant greatly enhances the hotel experience with its good food and welcoming ambiance.
The rooms at Old Mill Hotel & Lodge offer modern, clean and comfortable accommodations, often praised for their decor and stunning views. Despite some variability in room size and occasional maintenance issues, the comfort of the beds and the cleanliness of the rooms are frequently highlighted. The warm and cozy atmosphere, albeit sometimes too warm due to lack of air conditioning, contributes to a pleasant stay.
Cleanliness is generally a strong point with many guests finding the accommodations tidy and well-maintained. However, some inconsistencies in housekeeping and maintenance have been noted. Ensuring more consistent standards in these areas could further improve the guest experience.
The service provided by the staff is a standout feature with numerous reviews applauding the friendliness and helpfulness of the team. Receptionists and waiting staff, in particular, receive high praise for their warm and attentive service, significantly contributing to an enjoyable stay.
While the WiFi service is inconsistent with some guests experiencing connectivity issues in their rooms, it generally works better in common areas. This is an area that could benefit from improvement to ensure a more seamless experience for all guests.
Parking, though available, poses challenges due to tight spaces and varying fees, which some guests find off-putting. However, the convenience of on-site parking is appreciated for easy exploration of Bath.
The hotel is family-friendly, offering a welcoming environment, particularly for guests with young children. Family rooms are adequate and comfortable, though navigating the property can be challenging for those with mobility issues.
Beds are often praised for their comfort, contributing to high-quality sleep. However, experiences vary with some guests finding the beds either too hard or too soft, impacting their comfort level.
Overall, the Old Mill Hotel & Lodge is a charming three-star establishment that offers good value for money with its friendly service, comfortable accommodations and beautiful setting, making it a satisfying choice for many travelers.
Categories
Visitors consistently commend the hotel's breakfast, highlighting its variety and quality. The buffet offers a range of tasty options, from hearty full English breakfasts to freshly cooked pancakes. The dining atmosphere is enhanced by scenic riverside views, making for a pleasant start to the day. Despite some minor critiques regarding food temperature and variety, the overall breakfast experience is highly rated.
Dinner at the onsite restaurant also receives positive feedback, particularly for its Italian cuisine. Guests routinely enjoy the well-prepared meals and agreeable prices. However, occasional closures of the restaurant due to staffing issues or flooding have disappointed some guests. When available, the restaurant greatly enhances the hotel experience with its good food and welcoming ambiance.
The rooms at Old Mill Hotel & Lodge offer modern, clean and comfortable accommodations, often praised for their decor and stunning views. Despite some variability in room size and occasional maintenance issues, the comfort of the beds and the cleanliness of the rooms are frequently highlighted. The warm and cozy atmosphere, albeit sometimes too warm due to lack of air conditioning, contributes to a pleasant stay.
Cleanliness is generally a strong point with many guests finding the accommodations tidy and well-maintained. However, some inconsistencies in housekeeping and maintenance have been noted. Ensuring more consistent standards in these areas could further improve the guest experience.
The service provided by the staff is a standout feature with numerous reviews applauding the friendliness and helpfulness of the team. Receptionists and waiting staff, in particular, receive high praise for their warm and attentive service, significantly contributing to an enjoyable stay.
While the WiFi service is inconsistent with some guests experiencing connectivity issues in their rooms, it generally works better in common areas. This is an area that could benefit from improvement to ensure a more seamless experience for all guests.
Parking, though available, poses challenges due to tight spaces and varying fees, which some guests find off-putting. However, the convenience of on-site parking is appreciated for easy exploration of Bath.
The hotel is family-friendly, offering a welcoming environment, particularly for guests with young children. Family rooms are adequate and comfortable, though navigating the property can be challenging for those with mobility issues.
Beds are often praised for their comfort, contributing to high-quality sleep. However, experiences vary with some guests finding the beds either too hard or too soft, impacting their comfort level.
Overall, the Old Mill Hotel & Lodge is a charming three-star establishment that offers good value for money with its friendly service, comfortable accommodations and beautiful setting, making it a satisfying choice for many travelers.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Guest Reviews
Nestled in a picturesque and serene location, the Old Mill Hotel & Lodge is an ideal spot for those looking to explore Bath while enjoying the tranquil beauty of its surroundings. The hotel's stunning riverside setting, complete with scenic views of the Avon River and an old toll bridge, adds a unique charm that guests consistently appreciate. The proximity to Bath allows for convenient access to the city's attractions via a pleasant walk along the canal or a short bus ride, making it easy to visit popular sites like the Roman Baths.
The beautiful and quiet environment provides a perfect retreat from the hustle and bustle of the city, offering a relaxed atmosphere with lovely views of the countryside and river. Various points of interest and local amenities, including charming pubs and riverside walks, are within easy reach, enhancing the appeal of this location. For guests looking to balance city excursions with nature, the Old Mill Hotel & Lodge offers great opportunities for walking, biking and even renting boats on the river.
Friendly staff, comfortable rooms and excellent breakfast options further enhance the guest experience, ensuring a pleasant and memorable stay in a truly superb setting.
The 'Old Mill Hotel & Lodge' offers a breakfast experience that is widely praised by its guests. Visitors often highlight the varied and tasty options available, ranging from full English breakfasts to freshly cooked pancakes with honey and bacon. The buffet-style setup allows guests to help themselves, providing both hot and cold selections, making it a satisfying and hearty start to the day.
Many reviews commend the quality of the breakfast, describing it as excellent, fabulous and delicious. The food is often freshly cooked with a good spread that includes cereals, yogurts, toast and even freshly baked bread. The inclusion of breakfast in the room price is appreciated by numerous guests, adding value to their stay.
The atmosphere during breakfast also receives positive remarks. Dining with a view of the riverside or from the beautiful room overlooking the river enhances the experience, offering a pleasant and serene start to the day. Friendly staff contribute positively to the overall breakfast experience by ensuring service is pleasant and efficient.
However, a few guests mentioned that certain elements could be improved, such as the variety of options and the availability of fresh fruit and pastries. Some found the hot food to be not hot enough at times and noted occasional delays in replenishing buffet items. Despite these minor critiques, the overall consensus is that the breakfast at the 'Old Mill Hotel & Lodge' is a strong point, offering a substantial and enjoyable meal to begin the day.
The dinner experience at the Old Mill Hotel & Lodge generally received high praise from guests. The on-site restaurant, often highlighted for its Italian cuisine, was frequently described as very good, superb and amazing. Guests appreciated the delicious and well-prepared meals, noting both quality and taste exceeded expectations. Positive mentions emphasized excellent food, a great selection and reasonable pricing with particular dishes like pizza and veggie burgers receiving favorable remarks.
Dining options were complemented by a welcoming atmosphere and good service, making the overall experience enjoyable. Many guests also enjoyed the evening meal and praised the restaurant's ambiance. The bar area was described as lovely, offering good hand-pulled beer and complemented the dining experience.
However, the reviews also pointed out some logistical issues, notably the recurring closure of the restaurant, sometimes due to flooding or staffing levels. This led to a lack of available evening meals on several occasions, which disappointed a number of guests who had to seek dining options elsewhere. Despite this, when operational, the restaurant was highly recommended, indicating that if available, it significantly enhances the stay at the hotel. Overall, the dining experience at the Old Mill Hotel & Lodge is highly regarded with commendable food quality and a pleasant setting, though guests are advised to check restaurant availability in advance.
The rooms at Old Mill Hotel & Lodge offer a range of experiences with many guests praising their modern, clean and comfortable interiors. The decor, although occasionally tired in spots, often receives compliments for being nicely decorated and newly refurbished in some areas. The views from the rooms, particularly those overlooking the river or mill, are frequently highlighted as stunning and exceptional.
While cleanliness is a common plus with rooms described as spotless and orderly, the sizes of the rooms vary significantly. Many visitors find the rooms to be on the smaller side, sometimes compact and cramped, but others appreciate the spaciousness of larger, upgraded rooms. The amenities generally meet expectations, although a few guests noted the absence of a fridge and occasional maintenance issues such as non-functioning heaters or stiff shower mixers.
Guests often mention that the rooms are warm and cozy, though sometimes too hot or stuffy, particularly due to the lack of air conditioning. Noise can also be an issue with some rooms described as not soundproof and noisy in the mornings or due to nearby rooms. Despite some minor inconveniences, the comfort of the beds is consistently praised, enhancing the overall experience.
The hotel’s location next to the river and the scenic surroundings add a charming touch to the stay, making it a pleasant and relaxing getaway spot. Overall, the blend of modern touches, cleanliness and beautiful views make the rooms at Old Mill Hotel & Lodge a commendable choice, though opting for larger or renovated rooms might offer a more satisfying experience.
At the Old Mill Hotel & Lodge, guests frequently praised the beds for their comfort with numerous mentions of the beds being very comfortable or extremely comfortable. Many guests highlighted the quality sleep provided by these beds and some specifically noted how crisp, clean and fresh the bedding was. There were also mentions of supportive coil beds and good-sized, large beds that contributed to a restful night's sleep.
However, the feedback wasn't uniformly positive. A number of guests found their beds to be uncomfortable with some pointing out issues like beds being too hard, mattresses being either too firm or collapsed and even encountering lumpy and painful beds. There were also mentions of design issues like narrow or small beds and instances where a king-size bed was actually two single beds pushed together, which might not meet everyone’s expectations for comfort. Additionally, some reviewers noted the lack of outlets near the beds and occasional housekeeping delays, such as beds not being made by 3pm.
Overall, while many guests found their experience with the beds at Old Mill Hotel & Lodge to be highly satisfactory, some did encounter issues that affected their comfort and sleep quality.
The Old Mill Hotel & Lodge has garnered varied reviews concerning its cleanliness. Many guests have praised the establishment for being very clean with rooms described as modern, tidy and well presented. The overall cleanliness of the facilities is frequently highlighted with particular commendations for clean bathrooms, fresh linens and spotless rooms that felt inviting and comfortable.
Numerous reviews emphasized that rooms were extremely clean, often described as spotless and spick and span. The high standards of cleanliness extended to the breakfast area with clean tables and a wholesome, well-maintained buffet spread, further contributing to the positive experience.
However, some areas require attention. Several guests pointed out issues with maintenance, such as old, tired furniture, worn-out carpets and mold in bathrooms. Instances were noted where rooms had a smell of stale smoke, dampness and accumulated dust on headboards and lamps. There were also comments on inadequate daily cleaning with some rooms not being cleaned properly and cleaning staff entering without notice.
While many guests had a pleasant stay in clean and comfortable rooms, the mixed feedback suggests that consistency in housekeeping and maintenance could enhance the overall guest experience.
The 'Old Mill Hotel & Lodge' boasts a strong reputation for its welcoming and attentive staff, a key highlight across numerous guest reviews. Receptionists, particularly Ellie, Chloe and Rui, are frequently mentioned for their friendliness, warmth and exceptional service, going above and beyond to assist guests. Guests appreciate the efficient and professional demeanor of the reception team, who are also knowledgeable and accommodating, often providing valuable recommendations and ensuring a smooth check-in experience.
Waiting staff also receive high praise for their helpfulness and courteous service. Several reviews emphasize the supportive and polite nature of the staff, noting that they contribute significantly to the pleasant atmosphere of the hotel. The presence of a brilliant waitress named Agi and various other supportive team members further enhances the overall guest experience.
Despite a few isolated issues, such as understaffing and occasional service lapses, the general consensus is that the hotel's staff are dedicated, friendly and knowledgeable. Their readiness to assist and their approachable manner consistently leave a positive impression on visitors.
Overall, the exceptional service rendered by the staff at 'Old Mill Hotel & Lodge' significantly contributes to the guests' enjoyable stay, making it a memorable destination.
Travelers frequently mention the WiFi when discussing their stays at the Old Mill Hotel & Lodge. While there are positive remarks highlighting good WiFi access that allows for streaming services like Netflix, many guests encountered challenges with the WiFi, noting that it often did not work properly or was unavailable in the rooms. WiFi access seemed more reliable in common areas. Several visitors experienced slow speeds or found the WiFi practically unusable at times. Despite the issues, connectivity varied and some rooms did have working WiFi. Overall, there's room for improvement in the hotel's internet services to ensure consistent and robust connectivity throughout all areas.
The parking situation at the Old Mill Hotel & Lodge appears to be a mixed bag based on guest reviews. While parking is available on-site, many guests noted that the parking spaces are quite tight and can be challenging to navigate, especially for larger vehicles and vans. The cost of parking is commonly highlighted with most guests expressing that the £10 per night fee seems a bit steep. Some reviews mention a lower fee of £5, adding to the inconsistency in pricing feedback. Despite these challenges, a number of guests appreciated having on-site parking, which allowed them to explore Bath conveniently. However, the limited number of spaces and the surprise element of having to pay extra for parking upon arrival seem to detract from the overall experience.
The Old Mill Hotel & Lodge offers a pleasant and welcoming atmosphere for families traveling with children. With family-friendly staff who go the extra mile to accommodate young guests, this hotel ensures a children-friendly environment and service. Parents can feel at ease as the property provides special touches such as birthday surprises for kids, making it a memorable stay for the little ones.
The breakfast is praised for its quality and the meals are moderately priced, which adds to the overall positive experience. Family rooms are described as adequate and comfortable with some guests highlighting that their families got on well here despite the small size of the rooms. The hotel has facilities and activities around that keep families entertained and engaged.
However, there are some drawbacks for those traveling with extended family members as the hotel appears to be challenging for guests with mobility issues. Despite these challenges, the staff's helpfulness and the overall friendly environment compensate, ensuring that families can enjoy their stay. This makes the Old Mill Hotel & Lodge a viable option for families looking for a hospitable and enjoyable getaway.
The Old Mill Hotel & Lodge is a classic three-star establishment that offers good value for money, making it an affordable getaway option. Guests often find the service friendly and satisfactory. The hotel, although somewhat understaffed and with facilities showing signs of age, including tired and shabby pine furniture, still manages to provide a clean and comfortable stay.
The basic double bedrooms reflect the standard three-star experience and while some guests mentioned that the room quality did not fully match their expectations based on photos, the property overall delivers as anticipated from such a rating. The breakfast is generally considered reasonable and for a three-star hotel, the variety and quality are satisfactory, although a few guests noted the absence of fruit and pastries.
Despite some guests feeling the hotel was overpriced for the quality offered, many appreciated the location as a good value getaway, indicating that in terms of price-quality, it richly satisfies. This makes the Old Mill Hotel & Lodge a nice standard choice that ultimately aligns well with the expected norms of a three-star property.
Old Mill Hotel & Lodge emerges as a reliable option for business travelers, offering a range of amenities designed to cater to professional needs. Guest reviews highlight the property's comfortable accommodations, deeming it very comfortable during work trips. Many note the professional yet personal assistance provided by the staff, emphasizing the importance of such service for business travelers.
The hotel is recognized as a higher occupancy solution without compromising on quality. It's business-friendly credentials are well-regarded with an adequate business room and good business services. The business center is noted for being particularly helpful, making the hotel an excellent choice for business stays. Patrons often describe their experience as perfect for a business trip with the business room feeling like a home away from home. The staff further bolsters this positive impression, providing business-friendly assistance.
However, some reviews mention that expectations were not met and suggest considering slightly more expensive options for a potentially better experience. One minor downside noted is that the towel rack was a little small for hanging a suit, which might be a slight inconvenience for those needing to keep their business attire in pristine condition. Nonetheless, the Old Mill Hotel & Lodge stands out as a practical and comfortable choice for business travelers.
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Location
The beautiful and quiet environment provides a perfect retreat from the hustle and bustle of the city, offering a relaxed atmosphere with lovely views of the countryside and river. Various points of interest and local amenities, including charming pubs and riverside walks, are within easy reach, enhancing the appeal of this location. For guests looking to balance city excursions with nature, the Old Mill Hotel & Lodge offers great opportunities for walking, biking and even renting boats on the river.
Friendly staff, comfortable rooms and excellent breakfast options further enhance the guest experience, ensuring a pleasant and memorable stay in a truly superb setting.
Breakfast
Many reviews commend the quality of the breakfast, describing it as excellent, fabulous and delicious. The food is often freshly cooked with a good spread that includes cereals, yogurts, toast and even freshly baked bread. The inclusion of breakfast in the room price is appreciated by numerous guests, adding value to their stay.
The atmosphere during breakfast also receives positive remarks. Dining with a view of the riverside or from the beautiful room overlooking the river enhances the experience, offering a pleasant and serene start to the day. Friendly staff contribute positively to the overall breakfast experience by ensuring service is pleasant and efficient.
However, a few guests mentioned that certain elements could be improved, such as the variety of options and the availability of fresh fruit and pastries. Some found the hot food to be not hot enough at times and noted occasional delays in replenishing buffet items. Despite these minor critiques, the overall consensus is that the breakfast at the 'Old Mill Hotel & Lodge' is a strong point, offering a substantial and enjoyable meal to begin the day.
Dinner
Dining options were complemented by a welcoming atmosphere and good service, making the overall experience enjoyable. Many guests also enjoyed the evening meal and praised the restaurant's ambiance. The bar area was described as lovely, offering good hand-pulled beer and complemented the dining experience.
However, the reviews also pointed out some logistical issues, notably the recurring closure of the restaurant, sometimes due to flooding or staffing levels. This led to a lack of available evening meals on several occasions, which disappointed a number of guests who had to seek dining options elsewhere. Despite this, when operational, the restaurant was highly recommended, indicating that if available, it significantly enhances the stay at the hotel. Overall, the dining experience at the Old Mill Hotel & Lodge is highly regarded with commendable food quality and a pleasant setting, though guests are advised to check restaurant availability in advance.
Rooms
While cleanliness is a common plus with rooms described as spotless and orderly, the sizes of the rooms vary significantly. Many visitors find the rooms to be on the smaller side, sometimes compact and cramped, but others appreciate the spaciousness of larger, upgraded rooms. The amenities generally meet expectations, although a few guests noted the absence of a fridge and occasional maintenance issues such as non-functioning heaters or stiff shower mixers.
Guests often mention that the rooms are warm and cozy, though sometimes too hot or stuffy, particularly due to the lack of air conditioning. Noise can also be an issue with some rooms described as not soundproof and noisy in the mornings or due to nearby rooms. Despite some minor inconveniences, the comfort of the beds is consistently praised, enhancing the overall experience.
The hotel’s location next to the river and the scenic surroundings add a charming touch to the stay, making it a pleasant and relaxing getaway spot. Overall, the blend of modern touches, cleanliness and beautiful views make the rooms at Old Mill Hotel & Lodge a commendable choice, though opting for larger or renovated rooms might offer a more satisfying experience.
Beds
However, the feedback wasn't uniformly positive. A number of guests found their beds to be uncomfortable with some pointing out issues like beds being too hard, mattresses being either too firm or collapsed and even encountering lumpy and painful beds. There were also mentions of design issues like narrow or small beds and instances where a king-size bed was actually two single beds pushed together, which might not meet everyone’s expectations for comfort. Additionally, some reviewers noted the lack of outlets near the beds and occasional housekeeping delays, such as beds not being made by 3pm.
Overall, while many guests found their experience with the beds at Old Mill Hotel & Lodge to be highly satisfactory, some did encounter issues that affected their comfort and sleep quality.
Cleanliness
Numerous reviews emphasized that rooms were extremely clean, often described as spotless and spick and span. The high standards of cleanliness extended to the breakfast area with clean tables and a wholesome, well-maintained buffet spread, further contributing to the positive experience.
However, some areas require attention. Several guests pointed out issues with maintenance, such as old, tired furniture, worn-out carpets and mold in bathrooms. Instances were noted where rooms had a smell of stale smoke, dampness and accumulated dust on headboards and lamps. There were also comments on inadequate daily cleaning with some rooms not being cleaned properly and cleaning staff entering without notice.
While many guests had a pleasant stay in clean and comfortable rooms, the mixed feedback suggests that consistency in housekeeping and maintenance could enhance the overall guest experience.
Staff
Waiting staff also receive high praise for their helpfulness and courteous service. Several reviews emphasize the supportive and polite nature of the staff, noting that they contribute significantly to the pleasant atmosphere of the hotel. The presence of a brilliant waitress named Agi and various other supportive team members further enhances the overall guest experience.
Despite a few isolated issues, such as understaffing and occasional service lapses, the general consensus is that the hotel's staff are dedicated, friendly and knowledgeable. Their readiness to assist and their approachable manner consistently leave a positive impression on visitors.
Overall, the exceptional service rendered by the staff at 'Old Mill Hotel & Lodge' significantly contributes to the guests' enjoyable stay, making it a memorable destination.
Wi-Fi
Parking
Family
The breakfast is praised for its quality and the meals are moderately priced, which adds to the overall positive experience. Family rooms are described as adequate and comfortable with some guests highlighting that their families got on well here despite the small size of the rooms. The hotel has facilities and activities around that keep families entertained and engaged.
However, there are some drawbacks for those traveling with extended family members as the hotel appears to be challenging for guests with mobility issues. Despite these challenges, the staff's helpfulness and the overall friendly environment compensate, ensuring that families can enjoy their stay. This makes the Old Mill Hotel & Lodge a viable option for families looking for a hospitable and enjoyable getaway.
3 Star
The basic double bedrooms reflect the standard three-star experience and while some guests mentioned that the room quality did not fully match their expectations based on photos, the property overall delivers as anticipated from such a rating. The breakfast is generally considered reasonable and for a three-star hotel, the variety and quality are satisfactory, although a few guests noted the absence of fruit and pastries.
Despite some guests feeling the hotel was overpriced for the quality offered, many appreciated the location as a good value getaway, indicating that in terms of price-quality, it richly satisfies. This makes the Old Mill Hotel & Lodge a nice standard choice that ultimately aligns well with the expected norms of a three-star property.
Business
The hotel is recognized as a higher occupancy solution without compromising on quality. It's business-friendly credentials are well-regarded with an adequate business room and good business services. The business center is noted for being particularly helpful, making the hotel an excellent choice for business stays. Patrons often describe their experience as perfect for a business trip with the business room feeling like a home away from home. The staff further bolsters this positive impression, providing business-friendly assistance.
However, some reviews mention that expectations were not met and suggest considering slightly more expensive options for a potentially better experience. One minor downside noted is that the towel rack was a little small for hanging a suit, which might be a slight inconvenience for those needing to keep their business attire in pristine condition. Nonetheless, the Old Mill Hotel & Lodge stands out as a practical and comfortable choice for business travelers.
No, Old Mill Hotel & Lodge doesn't have any pool.
No, a spa isn't available at Old Mill Hotel & Lodge.
No, Old Mill Hotel & Lodge doesn't allow dogs.
Yes, parking facilities are available at Old Mill Hotel & Lodge.
No, Old Mill Hotel & Lodge doesn't have a gym.
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