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Summary of reviewsLocated in the heart of Bayeux, the Grand Hôtel du Luxembourg & Spa is highly esteemed for its prime location, making it an ideal base for exploring the charming town. The beautiful historical building allows easy access to Bayeux’s lively center, shops and restaurants, all within a short distance. It also features secure parking and a lovely outdoor area with a pool and whirlpool, perfect for unwinding after a day of sightseeing. Guests often praise the hotel for its cleanliness, well-furnished interiors, spacious and comfortable rooms and an overall welcoming ambiance created by the friendly and accommodating staff.
The breakfast receives largely positive feedback with many enjoying the variety and quality of the buffet, including gluten-free options and freshly prepared eggs. The breakfast service, enhanced by the pleasant ambiance and friendly staff, adds to the overall positive experience of the stay. While some guests noted occasional issues with food variety, running out of items and the high cost, the general sentiment remained favorable.
Dining at the hotel is highly recommended for its excellent food and relaxed, lovely atmosphere. The friendly staff enhance the dining experience, although the menu could use more variety and there have been instances when the restaurant was unexpectedly closed. Despite these minor setbacks, the overall dining experience is memorable and enjoyable.
Guestrooms are typically spacious, clean and comfortable, providing a restful environment. Although some rooms may feel slightly outdated and a few lack adequate storage space or air conditioning, the overall cleanliness and tranquility of the rooms, combined with comfortable bedding, make for a pleasant stay. The staff's kindness and professionalism further complement the positive room experience.
Cleanliness is a standout feature with the hotel often cited for its well-maintained interiors. Despite occasional lapses in areas such as room ventilation and specific issues like dusty fans, the general reputation for cleanliness positively contributes to the guest experience.
The hotel's staff are frequently praised for their friendliness and helpful nature. Notable employees such as Clair, Manuella, Etienne and Remi enhance the welcoming atmosphere, making sure guests' needs are efficiently met, ensuring a memorable stay.
The spa facilities are a notable highlight with guests appreciating the luxurious and well-equipped amenities, including a heated pool, sauna and jacuzzi. The spa treatments are highly regarded, offering a relaxing experience accessible until late in the evening. Although there were occasional issues with the jacuzzi's temperature, the spa facilities overall are well-received.
The pool and hot tub facilities add to the hotel's appeal, offering a charming retreat after a day’s exploration. Although the pool is small, it is well-maintained and enjoyed by guests. The prime location and excellent staff further amplify the positive guest experience.
Parking options are convenient and secure, though some guests found the costs slightly high for a four-star hotel. The availability of free public parking nearby provides a practical alternative.
Regarding bedding, guests generally find the beds comfortable, though opinions on mattress firmness vary. The overall sentiment remains positive, attributing to the large, comfortable rooms and supportive staff.
While some guests felt the hotel did not fully meet four-star expectations, citing average breakfast and certain facilities, the general consensus still recognizes the hotel’s strong points, such as its prime location, cleanliness, accommodating staff and excellent spa and dining services.
Overall, the Grand Hôtel du Luxembourg & Spa offers a delightful stay with its central location, pleasant facilities and friendly service, making it a great choice for visitors to Bayeux. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Historic Hotel
Year erected:XVII
What is the history of the property? Was built by Messire de Brunville during Century XVIIth. He named it in honor of his mother, the Luxembourg Duchess (Belgian province). Firstly used as a private mansion and as an annexe of the public hospital, it has been turned into a hotel from the XVIIIth century. The hotel has welcomed many historic celebrities, such as Louis XVI, Mademoiselle George (who was a famous tragedian born in Bayeux and also known for being one of the mistresses of Napoleon Bonaparte); Gustave Flaubert who wrote his last novel "Bouvard and Pecuchet" in this venue; and many others. It was also the heardquaters of SS officers during the World War II.
What was the era and/or the architectural style in which the property was built? XVIIth and XVIIIth centuries
Is the property surrounded by other historic buildings? Yes, in Bayeux City Centre.
Has restoration work taken place? Yes, especially during the last 5 years
Are there any elements of particular historical importance at the building? The frontage
The main stairs
Has the property received any certifications for its historical status? Officially recognised as a heritage monument.
Would you describe your property as (or has it ever been in the past) a:
Mansion
Answers last updated by Grand Hôtel du Luxembourg & Spa
Superior Twin RoomThis room features a flat-screen TV and a private bathroom with a bath or shower, free toiletries and a hairdryer.
Superior Triple RoomThis room features a flat-screen TV and a private bathroom with a bath or shower, free toiletries and a hairdryer.
All our triple rooms are unique, our modern triple room, our intimate triple attic room, and our vintage rooms with whirlpool bath or walk-in shower.
Superior Double RoomThis room features a flat-screen TV and a private bathroom with a bath or shower, free toiletries and a hairdryer.
Superior Quadruple RoomGuests will have a special experience as this quadruple room provides a private pool. Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The quadruple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 3 beds.
Suite Junior balneoThis suite features a private pool and a hot tub. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The suite features soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 1 bed.
Double Room - AtticAttic room (UNDER ROOFS)
Suite with Hot TubThe private pool is the standout feature of this suite. Boasting 1 bedroom, this suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. Featuring a balcony with an inner courtyard view, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The Grand Hôtel du Luxembourg & Spa boasts an impressive location in the heart of Bayeux, making it an ideal base for exploring the charming town. This beautiful historical building is perfectly positioned for walking around Bayeux and discovering its many attractions with the city center, shops and restaurants all within a short distance. It offers secure parking and a pleasant atmosphere with a little yard that features an outdoor pool and whirlpool, providing a nice retreat after a day of sightseeing.
The hotel is described as clean and well-furnished with large, comfortable rooms and beds. Guests frequently highlight the friendly and accommodating staff, enhancing the overall experience. Its central location allows for easy access to everything Bayeux has to offer, including its lively center and places of interest. The property itself is described as pristine and convenient with a welcoming ambiance that makes guests feel right at home. Additionally, the hotel offers excellent breakfast options and a charming terrace/pool area that adds to its appeal.
Overall, the Grand Hôtel du Luxembourg & Spa is praised for its prime central location, making it an excellent choice for those wanting to explore Bayeux and its surrounding areas.
Breakfast
The breakfast at Grand Hôtel du Luxembourg & Spa has received largely positive feedback from guests. Many highlighted its quality, describing it as good, very good and even excellent. Guests appreciated the versatile and sufficient buffet, enjoying a variety of fresh and delicious options, including gluten-free bread upon request. The breakfast was noted to be hearty, opulent and filled with local products. Specific mentions of the scrambled eggs and hard-boiled eggs were particularly positive.
The service during breakfast was also commended with observers noting the pleasant staff and good service. The breakfast experience was further enhanced by the charming ambiance of the hotel and its convenient city-center location.
However, some reviews pointed out areas needing improvement, such as limited variety on certain days and issues with food running out when the hotel was fully booked. A few guests were dissatisfied with the coffee and the perceived high cost of breakfast. Despite these occasional criticisms, the general sentiment remained favorable towards the breakfast offering at the hotel.
Dinner
The dinner experience at 'Grand Hôtel du Luxembourg & Spa' is highly praised for its fine dining quality with guests recommending the restaurant for its excellent food and friendly, kind staff. The atmosphere of the restaurant is described as lovely and relaxed, enhancing the overall dining experience. However, some guests noted that the menu could benefit from more variety, especially for those staying multiple nights. Additionally, there were some instances where the restaurant was unexpectedly closed or there was no dining available in the evening, leaving a few guests disappointed. Despite these occasional shortcomings, the general consensus is that the dining at this hotel offers a memorable and highly enjoyable experience.
Rooms
The Grand Hôtel du Luxembourg & Spa boasts a range of rooms that guests find predominantly comfortable and spacious. The hotel is praised for its charming and clean rooms, many of which are quite large and come with amenities like parquet flooring and modern décor. However, some reviews mention that certain rooms feel a bit outdated and lack adequate storage space.
Cleanliness stands out across the board with numerous mentions of tidy, quiet environments and comfortable beds, making for a restful stay. A highlight for many is the room's tranquility, despite its central location within Bayeux. Guests also find the staff pleasant and the service commendable.
Not every review is wholly positive, though. Some rooms, particularly attic rooms, are noted to be very warm due to the absence of air conditioning. The lack of ventilation, especially in the smaller rooms, is a recurring drawback. The limited space in some areas, coupled with the absence of a minibar, is also occasionally pointed out as a negative.
Despite these few downsides, the overall sentiment remains favorable. The spacious triple rooms, clean bedding and comfortable accommodations suit different types of travelers, including those with families. The hotel’s excellent location and quality of spa treatments contribute to a generally positive guest experience.
Beds
The beds at the Grand Hôtel du Luxembourg & Spa receive mixed reviews but generally lean towards the positive side. Many guests praise the comfortable bedding and mention that the beds are very comfortable. The quality of the bedding is often highlighted as very good. However, opinions vary with some guests finding the mattresses a bit too firm while others comment that the beds and pillows were not as comfortable as they had hoped. There are also mentions of beds being slightly too hard or of average comfort. Despite these occasional concerns, the overall sentiment regarding the beds tends to be favorable. The large, comfortable rooms and friendly staff further contribute to a pleasant stay.
Cleanliness
Nestled in a prime location, the Grand Hôtel du Luxembourg & Spa is predominantly commended for its cleanliness and well-maintained amenities. The hotel frequently receives praise for its spotlessly clean interiors, extending from the reception to the hallways and pool area. Guests appreciate the thoroughly cleaned rooms each morning and the establishment's clean and welcoming overall setting. Many have noted that the cleanliness is guaranteed, contributing to a comfortable stay.
However, some constructive feedback highlights areas for improvement. While many found the rooms very clean, others pointed out specific issues, such as a fan full of dust and an unclean bathroom. There were also mentions of the terrace jacuzzi not being well-maintained and the occasional discovery of residual items from previous guests. Despite these anomalies, the cleanliness of the hotel generally stands out as a positive feature in most reviews.
Additionally, the kind and professional staff contribute to the hotel's pleasant atmosphere, ensuring that guests feel welcomed. The breakfast is also highly appreciated for its variety and quality. While the hotel has areas needing attention, such as the lack of air conditioning in warm rooms and a small, busy pool, its cleanliness and friendly service remain significant highlights for visitors.
Staff
The staff at Grand Hôtel du Luxembourg & Spa have earned high praise from guests for their friendliness, helpfulness and overall welcoming demeanor. Particularly noted are the receptionists with names like Clair, Manuella, Etienne and Remi standing out for their excellent service. Guests frequently describe the team as kind, patient and always smiling, providing an impeccable welcome that adds to the stay's comfort. The hospitality at this hotel extends to being child-friendly and accommodating, ensuring that all needs are met efficiently. Despite a few mentions of nonchalant or distant interactions, the overall consensus highlights a supportive and attentive staff, making the experience both pleasant and memorable.
Spa
Set in a prime location, the Grand Hôtel du Luxembourg & Spa offers guests a fabulous wellness experience. The hotel boasts a luxurious and well-equipped spa that many guests found to be top-notch. The facilities include a heated pool that remains warm year-round, a sauna and a jacuzzi, making it easy to unwind and relax. The spa treatment services have garnered high praise for their quality, adding to the overall relaxing atmosphere.
The relaxation area is accessible until 10 PM, allowing for extended evening enjoyment. The combination of the pool, jacuzzi and sauna adds extra value to the stay with many guests appreciating these amenities. Although there were occasional issues reported with the jacuzzi not being heated or in full working order, the heated pool and overall spa offerings were highlights for visitors.
A nice breakfast and helpful staff further enhance the experience at this beautiful hotel, making it a delightful retreat for those looking to enjoy both luxury and leisure.
Pool
The Grand Hôtel du Luxembourg & Spa offers a delightful retreat with its charming pool and hot tub facilities, which many guests found to be a pleasant addition to their stay. The outdoor heated pool, accompanied by a jacuzzi, provides an enjoyable and relaxing experience, especially after a long day of exploring. Though the pool is small, it is well-maintained and adds to the hotel’s overall appeal. The spa area remains accessible until 10 PM, allowing for late-night relaxation. Guests also appreciated the hotel's prime location, close to various points of interest in the picturesque town of Bayeux, making it an excellent base for sightseeing. The hotel staff received praise for being friendly and helpful, enhancing the overall guest experience.
Parking
Grand Hôtel du Luxembourg & Spa offers a variety of parking options, making it convenient for guests traveling by car. Many reviewers highlighted the secure parking within the hotel’s courtyard, which provides peace of mind. The private parking spaces are noted as very safe and lockable. For those who don’t mind paying extra, there’s overnight parking available for 12 to 16 euros, though some felt this was slightly expensive given the cost of staying at a 4-star hotel.
Additionally, there is free public parking nearby, just 160 meters away, which many found to be a great alternative, especially since it’s easily accessible by car. However, some guests encountered issues with hotel parking being full upon arrival and noted that reservations for parking were not possible. While the convenience of parking was generally appreciated, those needing specific accommodations, such as motorcycle spots, may need to look for other options.
Despite minor inconveniences regarding space availability and costs, the overall feedback about parking facilities is positive with guests particularly appreciating the secure nature of the hotel’s parking options.
4 Star
The Grand Hôtel du Luxembourg & Spa has received mixed reviews from guests regarding its four-star rating, facilities and services. Many guests have expressed disappointment, citing that the hotel does not meet the expected standards of a four-star establishment. Specifically, the breakfast offering is frequently mentioned as being average, cramped and not up to par. Additionally, services provided by the hotel have been criticized for not aligning with a four-star rating. Some guests have even described their experience as substandard with the establishment being almost sad. Issues such as lack of proper health protocols during breakfast have also been highlighted. Overall, many reviews suggest that the hotel could improve its offerings to better meet the expectations of a four-star rating.
Yes, Grand Hôtel du Luxembourg & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Grand Hôtel du Luxembourg & Spa.
Yes, Grand Hôtel du Luxembourg & Spa welcomes dogs.
Yes, parking facilities are available at Grand Hôtel du Luxembourg & Spa.
No, Grand Hôtel du Luxembourg & Spa doesn't have a gym.