Mercure Bedford Centre Hotel
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Summary of reviewsMercure Bedford Centre Hotel is widely praised for its ideal location by the scenic River Ouse, offering stunning views and convenient access to Bedford’s city center attractions, shops, restaurants, bars and public transport. The hotel's central position and close proximity to the main railway station make it an excellent base for exploring the town. Rooms are noted for being spacious, clean and comfortable, complementing the hotel’s prime location.
The breakfast experience is largely positive with guests appreciating the variety and quality of the buffet, especially the vegetarian and vegan options. The scenic riverside views during breakfast and the friendly staff further enhance the dining experience, although some guests mentioned issues with food temperature and pricing.
Dinner reviews are generally favorable, highlighting the pleasant dining area and the quality of both meals and room service. Some guests found the menu limited and the prices high and occasional service delays were reported. However, the overall dining experience remains positive with many guests enjoying the food and ambiance.
Rooms are often described as spacious, clean and modern, boasting comfortable beds and lovely riverside views. While cleanliness and maintenance are generally well-regarded, some guests noted issues with room upkeep, such as dust and noise disturbances.
Cleanliness throughout the hotel receives mixed reviews. While many areas, especially the rooms, are praised for their pristine conditions, some guests reported issues with dusty hallways, dirty carpets and poorly maintained fixtures.
Staff at the Mercure Bedford Centre Hotel receive high commendations for their friendliness, helpfulness and professionalism, contributing significantly to the hotel’s welcoming atmosphere. Notable staff members are often mentioned for their exceptional service.
The free Wi-Fi service is considered a valuable feature, despite some reports of inconsistent connectivity and unclear instructions.
The gym facility, although available, is highlighted as needing improvements with guests suggesting equipment updates. Parking receives mixed feedback; it’s generally appreciated for its availability and convenience, despite some concerns about additional charges and limited spaces during busy events.
Families find the hotel accommodating with spacious rooms and amenities like sofa beds and cots. The staff’s attentive service and the hotel's suitability for pets contribute to a family-friendly environment, despite some cleanliness issues in shower areas.
For nightlife enthusiasts, the hotel's location offers easy access to Bedford’s vibrant bars, pubs and nightclubs, ensuring a variety of evening entertainment options close by.
In conclusion, Mercure Bedford Centre Hotel is highly recommended for its excellent location, comfortable accommodations and friendly service, making it a great option for travelers of all types, including families and those seeking vibrant nightlife.
Categories
The breakfast experience is largely positive with guests appreciating the variety and quality of the buffet, especially the vegetarian and vegan options. The scenic riverside views during breakfast and the friendly staff further enhance the dining experience, although some guests mentioned issues with food temperature and pricing.
Dinner reviews are generally favorable, highlighting the pleasant dining area and the quality of both meals and room service. Some guests found the menu limited and the prices high and occasional service delays were reported. However, the overall dining experience remains positive with many guests enjoying the food and ambiance.
Rooms are often described as spacious, clean and modern, boasting comfortable beds and lovely riverside views. While cleanliness and maintenance are generally well-regarded, some guests noted issues with room upkeep, such as dust and noise disturbances.
Cleanliness throughout the hotel receives mixed reviews. While many areas, especially the rooms, are praised for their pristine conditions, some guests reported issues with dusty hallways, dirty carpets and poorly maintained fixtures.
Staff at the Mercure Bedford Centre Hotel receive high commendations for their friendliness, helpfulness and professionalism, contributing significantly to the hotel’s welcoming atmosphere. Notable staff members are often mentioned for their exceptional service.
The free Wi-Fi service is considered a valuable feature, despite some reports of inconsistent connectivity and unclear instructions.
The gym facility, although available, is highlighted as needing improvements with guests suggesting equipment updates. Parking receives mixed feedback; it’s generally appreciated for its availability and convenience, despite some concerns about additional charges and limited spaces during busy events.
Families find the hotel accommodating with spacious rooms and amenities like sofa beds and cots. The staff’s attentive service and the hotel's suitability for pets contribute to a family-friendly environment, despite some cleanliness issues in shower areas.
For nightlife enthusiasts, the hotel's location offers easy access to Bedford’s vibrant bars, pubs and nightclubs, ensuring a variety of evening entertainment options close by.
In conclusion, Mercure Bedford Centre Hotel is highly recommended for its excellent location, comfortable accommodations and friendly service, making it a great option for travelers of all types, including families and those seeking vibrant nightlife.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Mercure Bedford Centre Hotel receives high praise for its excellent location, making it an ideal choice for visitors to Bedford. Situated right by the River Ouse, the hotel offers stunning views and is in the heart of the city's center, providing easy access to shops, restaurants, bars and public transport. Guests appreciate the convenience of being able to walk to the main railway station and the proximity to Bedford's attractions and lively scene. The riverside setting is particularly noted for its beauty with lovely walks and opportunities to enjoy the local wildlife. The hotel's central position also means it's close to various events and activities, making it a perfect base for exploring the town. Additionally, the rooms are frequently mentioned as spacious, clean and comfortable, complementing the hotel's fantastic location. Overall, the combination of scenic views, central accessibility and quality accommodations makes Mercure Bedford Centre Hotel a highly recommended option for travelers.
The breakfast experience at the Mercure Bedford Centre Hotel has garnered varied reviews, but positive comments dominate. Many guests appreciated the excellent breakfast, often describing it as delicious, hearty and substantial. The breakfast buffet was noted for its good range and variety of options, catering well to both vegetarians and vegans. The scenic views overlooking the river during breakfast were frequently highlighted, adding a pleasant ambiance to the dining experience.
Guests enjoyed the good finish and layout of the breakfast area, which was described as immaculate. The buffet style with a good mix of hot and cold selections, was appreciated by numerous visitors and the eggs cooked to order were a particular hit. Plenty of choices, including pastries, cereals, breads, cheeses and a selection of cooked dishes, ensured there was something for everyone. Many reviews mentioned the attentive and friendly breakfast staff, contributing to a welcoming atmosphere.
However, some guests faced issues with the temperature of the hot food, noting that it was often lukewarm or cold. A few criticized the breakfast as being sparse or disappointing, particularly when arriving later in the morning. Price was another contentious point with several guests feeling that the breakfast was overpriced for the quality or quantity provided.
Despite some mixed feedback, the majority of reviews reflect a positive breakfast experience at the Mercure Bedford Centre Hotel with commendations on the food variety, quality and the stunning riverside views enhancing the overall meal.
The dining experience at Mercure Bedford Centre Hotel offers a mixed bag of reviews, focusing mostly on the positive aspects. Guests have praised the neat and well-setup dining area, often describing it as lovely with a pleasant atmosphere, especially when overlooking the river. Food at the hotel generally receives high marks with several reviews noting that dinner was lovely, delicious and included excellent food and drinks available around the clock. Notable mentions include a good room service meal offering, a reasonably priced evening meal and an annual dinner that managed to impress despite serving a large number of diners.
However, some guests faced less favorable conditions with comments on the limited restaurant menu, pricey food and drinks and occasional complaints about food quality. The dining area lacked adequate staff, leading to slow service and issues such as dirty plates and glasses have been noted. The bar's opening hours and availability of staff were also areas of concern with it often being difficult to find staff at night. While some guests enjoyed their meals, particularly the views and the bar food, others found the menu options disappointing and overpriced.
Overall, dining at Mercure Bedford Centre Hotel can be a pleasant experience, especially with the right expectations and a little patience regarding service.
The rooms at Mercure Bedford Centre Hotel have generally received positive feedback from guests, highlighting their spaciousness, cleanliness and modern decor. Many guests appreciated the size of the rooms, describing them as large, comfortable and well-appointed, often with lovely views overlooking the river. The hotel rooms were frequently mentioned as clean and tidy with numerous reviews pointing out the modern facilities and pleasant room designs.
Despite many positive comments, a few guests noted some issues with room cleanliness and maintenance. There were occasional mentions of outdated or small rooms and in some instances, guests found the rooms too cold or experienced problems with the heating and lighting. A handful of reviews also referenced noise disturbances and views that were less than desirable, such as overlooking roofs or car parks.
Overall, most guests seemed satisfied with the room conditions, emphasizing the comfortable beds, well-equipped spaces and pleasant views. Regular servicing and cleanliness appear to be strong points for the hotel, although there are areas that guests felt could benefit from updates and better maintenance.
Guests of the Mercure Bedford Centre Hotel frequently praised the comfort and size of the beds with many highlighting them as exceptionally comfortable and often the best feature of the room. Several reviews complimented the beds as being "super comfortable," "so comfy," and even "amazing." The availability of a king-size bed stood out as a positive note and the beds were often described as clean and spacious, contributing significantly to a good night's sleep. Families appreciated the option of a sofa bed for kids and the clean, spacious rooms were consistently noted.
However, there were occasional remarks about beds being too soft on one side or mattresses having a slight dip, which led some guests to roll into the middle of the bed. Despite these minor issues, the general consensus remains that the beds are a highlight of the stay at Mercure Bedford Centre Hotel, adding to an overall comfortable and pleasant hotel experience.
Mercure Bedford Centre Hotel receives mixed feedback regarding its cleanliness. Many guests appreciate the pristine conditions of the rooms, which are often described as neat, very clean and spotlessly clean. The bathrooms are frequently mentioned as clean and well-maintained with some reviews highlighting the spotless towels and efficient cleaning by the staff. Communal areas, including the lobby and bar, also receive praise for their cleanliness.
However, there are notable areas of concern. Many guests report issues with dust and dirt, such as dirty carpets, cobwebs and uncleaned windows. Some hallways and stairways appear neglected, often described as grubby and in need of a thorough vacuuming. Additionally, instances of leftover food in hallways, mouldy windows and poor maintenance of fixtures are mentioned, detracting from the overall experience.
The inconsistency in room maintenance is also highlighted with some guests finding their room barely cleaned and others dealing with leftover items from previous guests. Specific problems like stained pillows, dirty bathrooms and unclean air conditioning units add to the mixed impressions. Despite the hotel's generally good upkeep in certain areas, these negative aspects suggest that improvements are needed to ensure a consistently high standard of cleanliness throughout the property.
The staff at Mercure Bedford Centre Hotel receives predominantly positive feedback from guests. Many reviews highlight their friendliness, helpfulness and professionalism. The front desk and reception staff are frequently praised for their welcoming demeanor and efficient service. Specific mentions of staff members like Mohammed and Fransico emphasize the exceptional customer service experienced by guests. The receptionists are often noted for their prompt assistance with some even praised for handling check-in and check-out smoothly. Guests find the staff accommodating, attentive and considerate, often going out of their way to ensure a pleasant stay, such as placing surprise birthday treats in rooms or helping with early check-ins.
Moreover, the staff's ability to communicate in multiple languages and their coordination skills contribute to a seamless guest experience. Though there are occasional mentions of training issues and instances of rudeness or unprofessional behavior, these are exceptions rather than the rule. Overall, the positive interactions and exceptional service provided by the staff leave a lasting impression on guests, contributing significantly to the hotel's welcoming and friendly atmosphere.
The Mercure Bedford Centre Hotel offers complimentary Wi-Fi, an appealing feature for many guests. Reviews highlight that the Wi-Fi service can be reliable, fast and great for usage, even after check-out. However, there are mixed feedback regarding its consistency with some guests experiencing poor or very slow connectivity and occasional disruptions in service. While Wi-Fi instructions were sometimes unclear or not provided, those who connected generally found the service satisfactory. It's worth noting that there were instances where the Wi-Fi did not work as expected, impacting the overall experience. Despite these inconsistencies, the availability of free Wi-Fi remains a significant positive aspect for visitors.
The Mercure Bedford Centre Hotel features a gym facility, though it appears to be on the smaller side and may not meet all guests' expectations. Some reviews indicate that the gym facilities could use improvement with suggestions that equipment updates and refurbishments are needed. While there is access to a fitness center, the overall quality of the gym has been described as lacking. Additionally, there are mentions of occasional gym usage and alternative fitness options being available down the road. Overall, while the hotel offers a gym, it may not fully satisfy fitness enthusiasts looking for a comprehensive workout experience.
The Mercure Bedford Centre Hotel offers a mix of parking options with mixed reviews from guests. Many appreciated the ample availability of on-site parking, noting it as convenient, easy to find and reasonably priced at £5 per day. The proximity of the car park to the hotel and consistent availability of spaces were frequently highlighted as positives. Some guests found the parking cost to be good value, while others were pleased with the cheap rates compared to other options. However, there were complaints about the extra charge for parking and the lack of advanced notice about the fee. Specific concerns included difficulty finding parking during busy events, like weddings and the inability to reserve parking spots. Additionally, some guests reported issues such as poor signage, tight spaces and having to navigate with ease in and out of the lot. Despite these concerns, many found the overall parking experience convenient and stress-free.
The Mercure Bedford Centre Hotel stands out as a favorable choice for family vacations, particularly appreciated for its accommodating environment towards guests of all ages. Families visiting Bedford, especially those with young children and even newborns, find the hotel's facilities and services highly suitable. With amenities like sofa beds and cots available upon request, the needs of traveling families are well catered to.
The spacious rooms are another highlight, making family stays more comfortable and stress-free. The staff are commended for their accommodating and friendly manner, going above and beyond to ensure a pleasant stay, even taking the extra step to decorate rooms for special occasions such as birthdays.
While the hotel is praised for its family-friendly nature, it's noted that cleanliness, particularly in the shower areas, could see improvement. Despite this, the overall ambiance and the family's specific activities provided contribute to a positive experience, making the hotel a good value for families looking for a pleasant and hassle-free stay. It’s also a dog-friendly environment, adding an extra layer of convenience for pet-owning families.
The Mercure Bedford Centre Hotel is perfectly situated for those looking to enjoy the vibrant nightlife the area has to offer. Its convenient location places guests within easy reach of numerous bars and pubs, providing ample options for evening entertainment. The nightlife vibes around the hotel are noted to be great and fun, creating an exciting atmosphere for night owls. With local nightclubs and entertainment just a short distance away, the hotel’s position is ideal for experiencing the amazing nightlife scene. Whether it's a relaxed evening out or a lively night on the town, guests have a variety of nightlife options nearby to explore and enjoy.
The Mercure Bedford Centre Hotel stands out with its four-star amenities and an impressive combination of modern and traditional furnishings, creating a luxurious yet comfortable atmosphere. Its central location is a key advantage, placing guests in the heart of Bedford, which is highly appreciated in the reviews.
The check-in process is efficient and touches like personalized notes for each guest add a special touch. The breakfast receives praise for being satisfying and rooms are consistently noted as clean and comfortable, ensuring a restful stay.
However, the hotel falls short of some four-star expectations. Minor issues such as remnants from previous guests left in rooms, limited parking space and staff service that does not meet the standards of a four-star establishment are noted. Guests expressed that while the hotel is solid, its quality might be closer to that of a three-star hotel rather than a fully satisfactory four-star experience.
Though it presents good value for money, there's a consensus that the four-star rating might set expectations a bit higher than the reality of some aspects of the hotel. Nonetheless, for its central location and comfortably furnished rooms, it remains a good choice for visitors.
The Mercure Bedford Centre Hotel stands out as a commendable option for business travelers, offering a blend of professional service and practical amenities. Guests consistently highlight its excellent central location, making it highly convenient for work-related activities and meetings. The hotel's strategic location also provides lovely views over the river, enhancing the stay experience.
The hotel demonstrates a solid commitment to catering to corporate travelers with clean rooms that are set up for working, featuring comfortable workspaces. The staff receives praise for being professional, friendly and responsive to special requests, ensuring that business needs are promptly addressed. This reliable service makes it an ideal choice for short-term stays and business trips alike.
However, there are a few areas for improvement. The guest information in the rooms is noted to be insufficient and the lighting is considered too dim, potentially hindering in-room work. Despite these minor drawbacks, the overall sentiment is that the Mercure Bedford Centre Hotel is very good for business, offering a comfortable and efficient environment for corporate guests.
Mercure Bedford Centre Hotel offers a mix of accessibility features and areas that could benefit from improvement for guests with disabilities. Though the entrance from the car park and steps leading to the hotel were described as horrible, the presence of a wheelchair-access ramp indicates a minimal level of accommodation. Suggestions for improvement include making the balcony accessible and providing windows that open.
The availability of a disabled parking bay and the option to access the hotel from the car park via a ramp are positives. The hotel's strategic location near the city and river ensures convenience for guests. Reception is frequently praised for being helpful, contributing to an overall positive family-friendly atmosphere.
The reviews noted that guests can request additional facilities such as an extra single bed for added comfort. The hotel's dedication to making their facilities accessible is shown through the availability of disabled rooms and the general accessibility from the car park. However, certain aspects, such as the panoramic privilege room, may need attention to meet higher expectations.
Mercure Bedford Centre Hotel is widely recognized as a dog-friendly destination, receiving numerous positive remarks for its welcoming attitude towards pets. Guests have noted a warm reception for both them and their canine companions. The hotel allows dogs in specific areas, such as the foyer and bar area, though small dogs are mentioned as being permitted more frequently in these spaces. Some limitations do exist, such as restrictions on having dogs in the breakfast area. Despite this, overall feedback highlights the hotel as a very pet-friendly option, accommodating guests traveling with their four-legged friends.
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Location
Breakfast
Guests enjoyed the good finish and layout of the breakfast area, which was described as immaculate. The buffet style with a good mix of hot and cold selections, was appreciated by numerous visitors and the eggs cooked to order were a particular hit. Plenty of choices, including pastries, cereals, breads, cheeses and a selection of cooked dishes, ensured there was something for everyone. Many reviews mentioned the attentive and friendly breakfast staff, contributing to a welcoming atmosphere.
However, some guests faced issues with the temperature of the hot food, noting that it was often lukewarm or cold. A few criticized the breakfast as being sparse or disappointing, particularly when arriving later in the morning. Price was another contentious point with several guests feeling that the breakfast was overpriced for the quality or quantity provided.
Despite some mixed feedback, the majority of reviews reflect a positive breakfast experience at the Mercure Bedford Centre Hotel with commendations on the food variety, quality and the stunning riverside views enhancing the overall meal.
Dinner
However, some guests faced less favorable conditions with comments on the limited restaurant menu, pricey food and drinks and occasional complaints about food quality. The dining area lacked adequate staff, leading to slow service and issues such as dirty plates and glasses have been noted. The bar's opening hours and availability of staff were also areas of concern with it often being difficult to find staff at night. While some guests enjoyed their meals, particularly the views and the bar food, others found the menu options disappointing and overpriced.
Overall, dining at Mercure Bedford Centre Hotel can be a pleasant experience, especially with the right expectations and a little patience regarding service.
Rooms
Despite many positive comments, a few guests noted some issues with room cleanliness and maintenance. There were occasional mentions of outdated or small rooms and in some instances, guests found the rooms too cold or experienced problems with the heating and lighting. A handful of reviews also referenced noise disturbances and views that were less than desirable, such as overlooking roofs or car parks.
Overall, most guests seemed satisfied with the room conditions, emphasizing the comfortable beds, well-equipped spaces and pleasant views. Regular servicing and cleanliness appear to be strong points for the hotel, although there are areas that guests felt could benefit from updates and better maintenance.
Beds
However, there were occasional remarks about beds being too soft on one side or mattresses having a slight dip, which led some guests to roll into the middle of the bed. Despite these minor issues, the general consensus remains that the beds are a highlight of the stay at Mercure Bedford Centre Hotel, adding to an overall comfortable and pleasant hotel experience.
Cleanliness
However, there are notable areas of concern. Many guests report issues with dust and dirt, such as dirty carpets, cobwebs and uncleaned windows. Some hallways and stairways appear neglected, often described as grubby and in need of a thorough vacuuming. Additionally, instances of leftover food in hallways, mouldy windows and poor maintenance of fixtures are mentioned, detracting from the overall experience.
The inconsistency in room maintenance is also highlighted with some guests finding their room barely cleaned and others dealing with leftover items from previous guests. Specific problems like stained pillows, dirty bathrooms and unclean air conditioning units add to the mixed impressions. Despite the hotel's generally good upkeep in certain areas, these negative aspects suggest that improvements are needed to ensure a consistently high standard of cleanliness throughout the property.
Staff
Moreover, the staff's ability to communicate in multiple languages and their coordination skills contribute to a seamless guest experience. Though there are occasional mentions of training issues and instances of rudeness or unprofessional behavior, these are exceptions rather than the rule. Overall, the positive interactions and exceptional service provided by the staff leave a lasting impression on guests, contributing significantly to the hotel's welcoming and friendly atmosphere.
Wi-Fi
Gym
Parking
Family
The spacious rooms are another highlight, making family stays more comfortable and stress-free. The staff are commended for their accommodating and friendly manner, going above and beyond to ensure a pleasant stay, even taking the extra step to decorate rooms for special occasions such as birthdays.
While the hotel is praised for its family-friendly nature, it's noted that cleanliness, particularly in the shower areas, could see improvement. Despite this, the overall ambiance and the family's specific activities provided contribute to a positive experience, making the hotel a good value for families looking for a pleasant and hassle-free stay. It’s also a dog-friendly environment, adding an extra layer of convenience for pet-owning families.
Nightlife
4 Star
The check-in process is efficient and touches like personalized notes for each guest add a special touch. The breakfast receives praise for being satisfying and rooms are consistently noted as clean and comfortable, ensuring a restful stay.
However, the hotel falls short of some four-star expectations. Minor issues such as remnants from previous guests left in rooms, limited parking space and staff service that does not meet the standards of a four-star establishment are noted. Guests expressed that while the hotel is solid, its quality might be closer to that of a three-star hotel rather than a fully satisfactory four-star experience.
Though it presents good value for money, there's a consensus that the four-star rating might set expectations a bit higher than the reality of some aspects of the hotel. Nonetheless, for its central location and comfortably furnished rooms, it remains a good choice for visitors.
Business
The hotel demonstrates a solid commitment to catering to corporate travelers with clean rooms that are set up for working, featuring comfortable workspaces. The staff receives praise for being professional, friendly and responsive to special requests, ensuring that business needs are promptly addressed. This reliable service makes it an ideal choice for short-term stays and business trips alike.
However, there are a few areas for improvement. The guest information in the rooms is noted to be insufficient and the lighting is considered too dim, potentially hindering in-room work. Despite these minor drawbacks, the overall sentiment is that the Mercure Bedford Centre Hotel is very good for business, offering a comfortable and efficient environment for corporate guests.
Accessible
The availability of a disabled parking bay and the option to access the hotel from the car park via a ramp are positives. The hotel's strategic location near the city and river ensures convenience for guests. Reception is frequently praised for being helpful, contributing to an overall positive family-friendly atmosphere.
The reviews noted that guests can request additional facilities such as an extra single bed for added comfort. The hotel's dedication to making their facilities accessible is shown through the availability of disabled rooms and the general accessibility from the car park. However, certain aspects, such as the panoramic privilege room, may need attention to meet higher expectations.
Dog Friendly
No, Mercure Bedford Centre Hotel doesn't have any pool.
No, a spa isn't available at Mercure Bedford Centre Hotel.
Yes, Mercure Bedford Centre Hotel welcomes dogs.
Yes, parking facilities are available at Mercure Bedford Centre Hotel.
No, Mercure Bedford Centre Hotel doesn't have a gym.
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