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Summary of reviewsVerve Hotel receives strong praise across multiple aspects, making it a favored choice for various types of travelers. The hotel's prime location is a significant draw with guests appreciating its short walking distance to the town center, shops, restaurants and attractions, as well as its convenient proximity to the train station. This makes it ideal for both business and leisure stays, including events like the Bedford Park concert and the river festival.
Guests highlight the hotel’s clean and modern decor, which is consistently praised alongside its cozy, well-equipped rooms. Though room sizes can vary and some are noted as quite small, they are well-appointed with amenities like air conditioning, bottled water, daily cleaning service and fresh towels. Security is commendable and common areas, including the restaurant and bar serving excellent Thai cuisine, add to the overall pleasant atmosphere.
Breakfast at the hotel garners mixed reviews. While some praise the continental offerings, particularly the coffee and croissants, others are disappointed by the lack of traditional cooked options like bacon and eggs. Additionally, issues such as early finishing times and occasional food shortages impact the experience. However, the pleasant staff help mitigate some of these shortcomings.
Dinner at the hotel’s restaurant is widely appreciated, especially the flavorful Thai cuisine, though there have been occasional comments on slow service. The dinner and drink options are often described as great value, enhancing the dining experience.
The staff at Verve Hotel are frequently celebrated for their friendliness, politeness and helpfulness. Guests commend the reception team and other hotel staff for their welcoming demeanor and willingness to go above and beyond, from assisting with luggage to booking taxis.
Cleanliness is a standout feature of the hotel with both rooms and communal areas described as spotless and well-maintained. The warm and modern design adds to the hotel’s cozy and inviting feel.
Parking is another positive aspect with the availability of ample, free and secure parking often mentioned. Although there can be occasional difficulties in finding a spot, the overall parking experience is hassle-free and appreciated by guests.
Overall, Verve Hotel impresses with its superb location, cleanliness, friendly staff and well-appointed rooms, making it a solid choice for visitors seeking practicality and comfort. Minor grievances such as breakfast variety and room size are outweighed by the hotel's numerous positive attributes. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
4-Star Hotel
Room Types
Double Room with Private Ensuite Features include a TV and tea and coffee making facilities.
Single Room with Private EnsuiteFeatures include a TV and tea and coffee making facilities.
Twin Room with Private BathroomFeatures include a TV and tea and coffee making facilities.
Triple RoomFeatures include a TV and tea and coffee making facilities.
Guest Reviews
7.9
Good
Location
Nestled in a prime spot, Verve Hotel attracts attention with its advantageous location. Guests rave about its proximity to the town center, making it an easy 25-minute walk or a short taxi ride to shops, restaurants and local attractions. The hotel's convenient access to the train station is particularly noted, adding to its appeal for both leisure travelers and those visiting for work.
Travelers appreciate the on-site parking and the quieter surroundings, allowing for a comfortable stay while still being central enough for all activities. The location is highlighted as ideal for events like the Bedford park concert and the river festival, adding to its allure for event-goers.
Alongside its strategic location, the hotel receives praise for its clean and modern decor as well as the friendly and helpful staff. The combination of an excellent location with good facilities and pleasant service makes it an attractive option for various stays, be it business or pleasure. The positive feedback focuses on how the hotel effectively meets guest needs, enhancing their overall experience with both convenience and comfort.
Breakfast
Guests at the Verve Hotel have shared mixed sentiments about their breakfast experience. The hotel predominantly offers a continental breakfast, which some found to be of good value and noted the coffee and croissants as highlights. A few guests found the continental breakfast memorable and quite good, praising the lovely breakfast buffet. However, the absence of a cooked breakfast like bacon and eggs was a recurring disappointment with several guests expressing a desire for more traditional breakfast options.
Timing and availability also posed issues with breakfast finishing early by 9 AM even on weekends, which some found inconvenient. There were reports of long-life muffins and pastries being reheated in a microwave, leading to a less appetizing experience. Additionally, the breakfast room running out of food half an hour before closing time left some guests dissatisfied.
There were instances where guests found breakfast to be overpriced or suggesting it should have been included in the stay. The limited choices and presentation were points of contention for some, who felt the offerings were sparse and not substantial enough. On a positive note, staff received compliments for their kindness despite the limited breakfast options.
Dinner
Verve Hotel's restaurant has made a favorable impression on its guests, particularly for its Thai cuisine. Numerous reviews highlight the delicious and lovely nature of the meals with many diners recommending the Thai menu. The restaurant and bar area are noted as nice, providing a pleasant dining atmosphere. Guests frequently mention the excellent and fantastic quality of the food with several stating that nothing was too much trouble for the staff, who were amazing. Additionally, the meals were described as great value. However, there was some feedback regarding slow service during dinner and breakfast and a minor note about one bland meal. Overall, the on-site dining experience at Verve Hotel is largely praised for its flavorful and well-executed dishes.
Rooms
Verve Hotel offers a blend of quirky charm and efficient service, making it a convenient choice for travelers seeking proximity to the town. The standout feature of the hotel seems to be the consistent cleanliness and comfort of its rooms with many guests highlighting well-equipped and nicely decorated spaces. These rooms are consistently described as cozy, clean and comfortable.
However, the size of the rooms varies with several guests noting that the rooms can be quite small. Despite the limited space, the rooms are well-appointed, often featuring amenities like air conditioning, bottled water and daily cleaning services with fresh towels provided. Security is good and the staff receive commendations for their friendliness and helpfulness.
The hotel also boasts a nice restaurant and bar serving Thai cuisine, which is appreciated by guests. Some minor drawbacks include small TV screens, the absence of a bedside table in some rooms and occasional issues with room lighting due to external sources. Nevertheless, for short stays, the room sizes and basic but essential provisions are found to be satisfactory.
In summary, Verve Hotel offers a clean, comfortable and friendly environment with a touch of quirkiness, making it a suitable option for those who prioritize practicality and location over spaciousness.
Beds
Guests at Verve Hotel frequently praise the comfort and cleanliness of the beds, noting that they contribute to a good night's sleep. Many reviews highlight the beds as being very comfortable with clean and quality linens. Some guests also compliment the large bed sizes and mention the comfort of the pillows and overall room cleanliness. However, there are a few reviews that mention issues with the firmness and stability of the mattresses, describing them as weak or nonexistent. Despite these few negative remarks, the general consensus is positive with many guests appreciating the comfy beds along with other amenities like a nice hot shower and friendly, helpful staff.
Cleanliness
The reviews for Verve Hotel highlight its exceptional cleanliness and friendly staff. Guests frequently mention that the rooms and communal areas are spotlessly clean, comfortable and well-equipped. Reviewers appreciate the modern and attractive design of the accommodation, noting that it maintains a cozy and welcoming atmosphere. The staff are consistently described as friendly, helpful and efficient, contributing to a positive overall experience. While there are some minor issues like a small bathroom or missed corners in the cleaning procedure, the general consensus praises the hotel's cleanliness standards and excellent service. The hotel is also described as having good facilities and offering good value, making it a highly recommended choice for travelers.
Staff
Verve Hotel consistently impresses guests with its exceptional staff, who are frequently described as friendly, polite and incredibly helpful. Reviewers commend the welcoming nature of the reception team, highlighting specific individuals like Baz, whose professional and courteous demeanor sets a high standard for service. The staff’s willingness to assist with everything from room changes to booking taxis is evident, making guests feel valued and well-cared for throughout their stay.
Guests appreciate the seamless check-in process and the attentive assistance with luggage, enhancing the convenience and comfort of their experience. The accommodation itself is praised for its cleanliness, charming decor and good facilities, but it’s the staff's dedication that truly stands out. Consistently going above and beyond to ensure guest satisfaction, the team at Verve Hotel embodies a hospitable spirit that leaves a lasting positive impression.
Additionally, the restaurant and dining services receive commendations with staff contributing to an overall pleasant dining experience. Whether engaging with the receptionists, bar staff or housekeepers, guests feel a warm and genuine hospitality that makes Verve Hotel a delightful place to stay.
Wi-Fi
Guests have complimented the Verve Hotel for its good WiFi with several mentioning that it worked very well and is available for free. However, some reviews noted issues such as weak signals in specific rooms like room 10 and occasional frustration with the WiFi dropping out. Despite these inconsistencies, the provision of free WiFi is appreciated by visitors, enhancing their overall experience at the hotel. Additionally, a perk of 20% off the dinner bill is seen as a pleasing benefit.
Parking
Verve Hotel offers a generally positive parking experience for its guests with many acknowledging the availability of "plenty of parking" and "secured, clean car park" facilities. The parking is often described as "ample" and "free," adding to the convenience for those traveling by car. Guests appreciate that the location itself is great and makes it easy to walk into town.
However, some visitors did note the parking can be a bit challenging at times with remarks such as "parking is tight but I was lucky to find a spot" and "nightmare to park." Despite these occasional issues, the staff is frequently mentioned as being helpful and trying to accommodate as best as they can, making the experience more pleasant.
In summary, parking at Verve Hotel is mostly hassle-free and well-received, though there may be moments when finding a spot requires a bit of luck and patience. The hotel's effort to maintain professional and secure parking services significantly contributes to the overall positive reviews regarding parking.
No, Verve Hotel doesn't have any pool.
No, a spa isn't available at Verve Hotel.
No, Verve Hotel doesn't allow dogs.
Yes, parking facilities are available at Verve Hotel.