Raouche Arjaan by Rotana
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Summary of reviewsRaouche Arjaan by Rotana enjoys widespread acclaim from guests for its outstanding location, exceptional service and overall guest experience. Situated near the iconic Raouche Rock, the hotel offers beautiful and breathtaking views of the Mediterranean Sea and the surrounding landscape. Its prime position, near Beirut's beaches, restaurants, cafes and sightseeing spots, makes it highly convenient for travelers keen on exploring the city. The friendly and hospitable front desk staff further enhance the overall experience, contributing to the hotel's high standard of service.
The breakfast receives mixed reviews with many guests praising the variety and quality of options, as well as the friendly staff that elevate the dining experience. However, some guests find the breakfast offerings limited and repetitive, noting that the restaurant can be small with occasionally depleted juice supplies. Despite these shortcomings, the breakfast is generally considered hearty and good by many.
Rooms at Raouche Arjaan by Rotana are often complimented for their spaciousness, comfort and cleanliness. Many guests specifically highlight the stunning sea views from the higher floors. While some rooms are noted as dated with visible mold and older furnishings and occasional maintenance issues such as malfunctioning door keys and subpar appliances, the general consensus points to the rooms being both comfortable and accommodating with cleanliness being a significant positive aspect.
However, instances of unclean bathrooms, unpleasant odors and issues with towel quality are mentioned in some reviews, pointing to a need for improvements in housekeeping efficiency. Despite these occasional concerns, many guests found the overall cleanliness to be satisfactory.
The hotel's staff is a standout feature, consistently praised for their kindness, attentiveness and professionalism. Guests frequently commend specific individuals like Angela, Ahmed, Maro, Ruba, Osama, Mohamed, Anjbla, Ali, Mario and Khalil for their exceptional service. Although there are isolated reports of poor treatment and unclean uniforms, the general consensus is that the staff provide a welcoming atmosphere, greatly contributing to a positive guest experience.
The rooftop pool is a highlight for many visitors, offering a tranquil escape with impressive views of the region. However, potential guests should be aware of the pool's early closing time and occasional closures or reservations for school groups, which might disrupt plans for a serene swim. Nonetheless, the allure of the rooftop pool remains a notable feature of the hotel, adding to its overall charm.
In summary, Raouche Arjaan by Rotana stands out for its perfect location, excellent service provided by a dedicated staff and comfortable accommodations. While there are areas for improvement, particularly regarding breakfast variety and some cleanliness issues, the hotel's positive attributes significantly contribute to a delightful stay for many travelers.
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The breakfast receives mixed reviews with many guests praising the variety and quality of options, as well as the friendly staff that elevate the dining experience. However, some guests find the breakfast offerings limited and repetitive, noting that the restaurant can be small with occasionally depleted juice supplies. Despite these shortcomings, the breakfast is generally considered hearty and good by many.
Rooms at Raouche Arjaan by Rotana are often complimented for their spaciousness, comfort and cleanliness. Many guests specifically highlight the stunning sea views from the higher floors. While some rooms are noted as dated with visible mold and older furnishings and occasional maintenance issues such as malfunctioning door keys and subpar appliances, the general consensus points to the rooms being both comfortable and accommodating with cleanliness being a significant positive aspect.
However, instances of unclean bathrooms, unpleasant odors and issues with towel quality are mentioned in some reviews, pointing to a need for improvements in housekeeping efficiency. Despite these occasional concerns, many guests found the overall cleanliness to be satisfactory.
The hotel's staff is a standout feature, consistently praised for their kindness, attentiveness and professionalism. Guests frequently commend specific individuals like Angela, Ahmed, Maro, Ruba, Osama, Mohamed, Anjbla, Ali, Mario and Khalil for their exceptional service. Although there are isolated reports of poor treatment and unclean uniforms, the general consensus is that the staff provide a welcoming atmosphere, greatly contributing to a positive guest experience.
The rooftop pool is a highlight for many visitors, offering a tranquil escape with impressive views of the region. However, potential guests should be aware of the pool's early closing time and occasional closures or reservations for school groups, which might disrupt plans for a serene swim. Nonetheless, the allure of the rooftop pool remains a notable feature of the hotel, adding to its overall charm.
In summary, Raouche Arjaan by Rotana stands out for its perfect location, excellent service provided by a dedicated staff and comfortable accommodations. While there are areas for improvement, particularly regarding breakfast variety and some cleanliness issues, the hotel's positive attributes significantly contribute to a delightful stay for many travelers.
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Guest Reviews
Raouche Arjaan by Rotana is widely praised by its guests for its excellent location and stunning views. Positioned near the iconic Raouche Rock, the hotel offers an exceptional site that provides guests with breathtaking views of the sea and landscape. The proximity to the heart of Beirut, including its beaches, restaurants, cafes and various sightseeing spots, makes it incredibly convenient for travelers looking to explore the city.
Guests frequently describe the location as perfect, more than perfect and absolutely fantastic, attributing their positive experiences in part to this prime positioning. The area around the hotel is noted for its accessibility and beauty, ensuring a comfortable and enjoyable stay.
Additionally, reviews highlight the wonderful service and friendly staff, which complement the hotel's ideal location. The front desk receptionists are particularly mentioned for their hospitality, contributing to the overall excellent experience at Raouche Arjaan by Rotana.
The breakfast at Raouche Arjaan by Rotana garners mixed reviews from guests. Many praise the variety of breakfast options, noting that it exceeded expectations and labeling it as hearty and good. The friendly and excellent staff also enhance the dining experience. However, some guests find the breakfast lacking, describing it as simple and not continental. Complaints mention the limited and repetitive buffet options with the restaurant being small and the juices running out quickly. Additionally, some perceive the breakfast price as exaggerated. Overall, while there are positive aspects, there is room for improvement in both variety and service efficiency.
Raouche Arjaan by Rotana boasts a mix of spacious and well-appointed rooms with many guests highlighting the comfort and cleanliness as standout features. Numerous reviews praise the breathtaking views of the Mediterranean Sea, especially from the higher floors, making for a memorable stay. The facility's cleanliness consistently meets high standards and the hotel’s prime location is frequently commended.
However, some reviews indicate that the rooms are quite dated with visible mold and old furnishings. Maintenance issues, such as malfunctioning door keys and below-par room appliances like kettles and refrigerators, have been noted. Despite these drawbacks, many guests still found their rooms both comfortable and accommodating, often expressing a willingness to return.
For families, the room sizes are generally described as excellent and suitable, but there are mentions of some rooms being on the smaller side, particularly in relation to their cost. Overall, while some aspects of the rooms may benefit from renovations and updates, the comfort, cleanliness and views make Raouche Arjaan a popular choice among travelers.
Raouche Arjaan by Rotana presents a mixed impression regarding its cleanliness, based on guest reviews. Positively noted were the clean rooms and the commendable efforts of those responsible for maintaining them. The hotel's overall clean environment and its impressive location have been highlighted frequently. Many guests found their rooms, particularly the suites, to be very clean and comfortable, emphasizing a generally high standard of cleanliness throughout the facility.
However, not all reviews were favorable. Some guests reported issues with bathroom cleanliness, mentioning specific instances of unclean floors, unpleasant odors and the presence of hair. The towels occasionally carried an unpleasant smell and the expectation for regular towel changes was not always met unless specifically requested. The cleaning service's efficiency at times was questioned with some guests noting an overall average cleanliness and some areas, including lower floor rooms, reportedly not being up to the expected standard.
Raouche Arjaan by Rotana boasts a standout team that consistently earns praise for their kindness, attentiveness and efficiency. Guests frequently commend the reception staff for providing fantastic service with Angela at the front desk being highlighted for her helpfulness. The employees, including notable mentions like Ahmed, Maro, Ruba, Osama, Mohamed, Anjbla and Ali, receive high marks for their professionalism and friendly demeanor. Staff members like Mario and Khalil are singled out for their exceptional service, going above and beyond to meet guest needs.
While most interactions with staff are described as incredibly friendly, helpful and respectful, there are isolated reports of poor treatment and unclean uniforms. Additionally, the pool attendant and some front desk staff have received criticism for being unhelpful or unresponsive. Despite this, the general consensus is that the hotel's staff provides a welcoming and accommodating environment, helping to create a positive overall experience for guests. Thanks to the team's great spirit and excellent service, many visitors leave feeling well cared for and satisfied with their stay.
Nestled in the heart of Raouche, the Raouche Arjaan by Rotana offers a blend of comfort, tranquility and enjoyment. The rooftop pool is a significant highlight for many guests, providing not just a refreshing escape but also impressive views of the surrounding area. Visitors appreciate the lovely ambiance of the swimming pool, describing it as an ideal spot to discover the whole region from above. However, potential guests should note that the pool closes early, often by 5 or 5:30 PM, which might limit evening swims. There have also been incidents where the pool was either closed or occupied by a school group, which could disrupt plans for a serene swim. Despite some operational hiccups, the allure of the rooftop pool with its striking views remains a standout feature of the hotel.
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Location
Guests frequently describe the location as perfect, more than perfect and absolutely fantastic, attributing their positive experiences in part to this prime positioning. The area around the hotel is noted for its accessibility and beauty, ensuring a comfortable and enjoyable stay.
Additionally, reviews highlight the wonderful service and friendly staff, which complement the hotel's ideal location. The front desk receptionists are particularly mentioned for their hospitality, contributing to the overall excellent experience at Raouche Arjaan by Rotana.
Breakfast
Rooms
However, some reviews indicate that the rooms are quite dated with visible mold and old furnishings. Maintenance issues, such as malfunctioning door keys and below-par room appliances like kettles and refrigerators, have been noted. Despite these drawbacks, many guests still found their rooms both comfortable and accommodating, often expressing a willingness to return.
For families, the room sizes are generally described as excellent and suitable, but there are mentions of some rooms being on the smaller side, particularly in relation to their cost. Overall, while some aspects of the rooms may benefit from renovations and updates, the comfort, cleanliness and views make Raouche Arjaan a popular choice among travelers.
Cleanliness
However, not all reviews were favorable. Some guests reported issues with bathroom cleanliness, mentioning specific instances of unclean floors, unpleasant odors and the presence of hair. The towels occasionally carried an unpleasant smell and the expectation for regular towel changes was not always met unless specifically requested. The cleaning service's efficiency at times was questioned with some guests noting an overall average cleanliness and some areas, including lower floor rooms, reportedly not being up to the expected standard.
Staff
While most interactions with staff are described as incredibly friendly, helpful and respectful, there are isolated reports of poor treatment and unclean uniforms. Additionally, the pool attendant and some front desk staff have received criticism for being unhelpful or unresponsive. Despite this, the general consensus is that the hotel's staff provides a welcoming and accommodating environment, helping to create a positive overall experience for guests. Thanks to the team's great spirit and excellent service, many visitors leave feeling well cared for and satisfied with their stay.
Pool
Yes, Raouche Arjaan by Rotana has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Raouche Arjaan by Rotana.
No, Raouche Arjaan by Rotana doesn't allow dogs.
Yes, parking facilities are available at Raouche Arjaan by Rotana.
Yes, Raouche Arjaan by Rotana has a gym.
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