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Summary of reviewsMercure Belfort Centre enjoys a prime location in the heart of Belfort, making it an ideal base for exploring the city. It’s conveniently close to major attractions such as the old town, the fortress and the Place d'Armes. The proximity to motorway A36 and ample free parking add to its accessibility, especially for road travelers. Despite being in a somewhat noisy neighborhood, the hotel ensures a peaceful stay with calm and soundproofed rooms, creating a serene environment near the vibrant city center. Guests also appreciate the beautiful nearby natural sites like Etang des Forges, adding to the hotel's appeal for both urban explorers and nature enthusiasts.
The breakfast offerings at the Mercure Belfort Centre receive high marks from guests, who frequently describe it as ample, hearty and varied. The buffet includes both cold and warm dishes, fresh regional products and features like freshly squeezed orange juice and local dairy items. Although a few guests felt it did not completely meet their expectations in terms of value or variety, the overall sentiment towards breakfast is positive, making it a great start to the day for most visitors.
The dinner experience is also well-regarded, particularly the half-board option available in the stylish pub adjacent to the hotel. Guests enjoy the excellent cuisine and friendly service within the restaurant's beautiful setting. While some noted high beer prices and occasional noise due to the restaurant’s size, these issues were minor compared to the overall positive feedback on food quality and atmosphere.
Rooms at the Mercure Belfort Centre are a highlight, praised for their spaciousness, modern design and high cleanliness standards. Guests appreciate the large, comfortable beds and stylish new bathrooms, as well as practical amenities like kettles, mini-fridges and air conditioning. The rooms’ soundproofing and serene environment contribute to a restful stay, despite the occasional need for more frequent window cleaning.
Cleanliness across the hotel is consistently praised with guests highlighting the clean rooms, well-maintained facilities and clean bathrooms. The modern amenities and overall well-furnished spaces create a cozy and quiet atmosphere, enhanced by the friendliness and efficiency of the staff. While there were isolated mentions of room cleaning lapses and some suggestions for the SPA area, the overall impression remains very favorable.
The staff at Mercure Belfort Centre are frequently commended for their friendliness, professionalism and helpfulness. Guests often mention the warm welcomes and attentive service, noting personal touches such as arranging adjacent rooms for families and providing thorough advice about the local area. The reception team is particularly praised for their courteous, efficient service and good command of English.
Finally, the comfort of the beds stands out as a major positive aspect of the stay. Guests often highlight the quality bedding, soft mattresses and excellent duvets, which contribute to well-rested nights and an overall comfortable experience. While there were a few minor issues mentioned, such as empty mini-bars and occasional subpar bedding conditions, these did not significantly detract from the overwhelmingly positive feedback about bed comfort.
Overall, Mercure Belfort Centre is praised for its excellent location, comfortable accommodations and welcoming atmosphere, making it a highly recommended choice for travelers seeking both convenience and comfort in Belfort. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Privilege Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Classic Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Classic Twin RoomThe twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Privilege Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Suite with Double Bed and Sofa BedFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Located in the heart of Belfort, Mercure Belfort Centre offers an ideal base for exploring the city. Guests frequently note its proximity to the city center, making popular spots such as the old town, the fortress and the Place d'Armes easily accessible within a short walk. The location is also convenient for visitors on a road trip with the hotel’s close access to motorway A36 and ample on-site parking, including free parking spaces just behind the hotel.
While the hotel is situated in a somewhat noisy neighborhood, the calm and soundproofed rooms ensure a peaceful stay. Additionally, the surrounding area offers beautiful natural sites like Etang des Forges, perfect for leisurely walks. Guests also highlight the welcoming atmosphere, responsive staff and efficient service.
For those following the Camino de Santiago or visiting during the Christmas market, the geographical location proves exceptionally convenient. The hotel's combination of urban accessibility and serene surroundings provides an excellent choice for travelers seeking both comfort and convenience in Belfort.
Breakfast
Guests at Mercure Belfort Centre generally have positive remarks about the breakfast offerings. Many describe the breakfast as very good, ample and hearty with a wide variety of choices. The breakfast buffet is frequently praised for its quality and the selection, including fresh and regional products, delicious breads, pastries and homemade cakes. Several reviews highlight that the breakfast includes both cold and warm dishes and that it is extended until noon on weekends, which is a nice convenience. For those who appreciate finer details, there are mentions of freshly squeezed orange juice and local dairy products.
While the majority laud the breakfast for its excellence and plentifulness, a few guests found it not quite up to their expectations in terms of value for money or variety, particularly in savory options. A handful of reviews also noted that some warm dishes were served cold. However, these critiques were relatively minimal compared to the overall satisfaction expressed by most visitors, who found the breakfast experience to be a great start to their day.
Dinner
The dinner experience at 'Mercure Belfort Centre' largely receives positive feedback from guests. Many appreciate the half board option, allowing them to enjoy dinner in a beautiful and characteristic pub adjacent to the hotel. The restaurant itself is frequently commended for its stylish atmosphere and excellent cuisine with many reviews noting the food quality is very good. The convenient location of the restaurant, directly underneath the hotel, is also a highlight for guests.
Service in the restaurant is often described as friendly, contributing to the overall pleasant dining experience. Guests particularly enjoy the spacious and well-air-conditioned rooms that complement their dining experience. However, there are a few noted drawbacks, such as the restaurant being very large and loud and beer prices being extremely high. Some guests felt their high expectations were not entirely met, despite the beautiful setting of the restaurant. Additionally, availability issues were mentioned, as the restaurant had no availability when some guests checked in.
Despite these minor setbacks, the overall sentiment towards the restaurant is positive with many guests praising both the quality of the food and the pleasant atmosphere.
Rooms
Mercure Belfort Centre offers guests an exceptional stay with its spacious and clean rooms that are consistently praised for their size and comfort. Visitors enjoy large, comfortable beds and stylish new bathrooms, which add to the overall pleasant experience. The rooms are well-equipped and modern, featuring practical amenities like kettles, mini fridges and air conditioning. The hotel's structure is new, ensuring impeccable cleanliness and a modern design throughout.
Guests appreciate the spaciousness both in the rooms and the bathrooms, making their stay more comfortable and enjoyable. Rooms are described as quiet and well soundproofed, contributing to a peaceful environment. The design is both beautiful and functional with visually appealing bathrooms that are well thought-out.
While the windows could use more frequent cleaning, the overall cleanliness and modernity of the rooms are impressive. The convenience of access and parking, coupled with pleasant relaxation and dining areas, further enhances the stay. Mercure Belfort Centre truly stands out for its comfortable, well-designed and serene accommodations.
Beds
At the Mercure Belfort Centre, guests consistently praise the comfort of the beds, highlighting them as a major positive aspect of their stay. The beds are frequently described as very comfortable with additional compliments on the quality bedding, soft mattresses and excellent duvets. Many guests found the beds to be exceptionally cozy, contributing to well-rested nights and overall comfortable stays. The rooms themselves were noted to be clean and modern, complementing the inviting and restful beds. A few minor issues were mentioned, such as empty mini bars and isolated cases of subpar bedding conditions, but these did not overshadow the overwhelmingly positive feedback regarding the comfort and quality of the beds at this hotel.
Cleanliness
Mercure Belfort Centre has garnered positive feedback for its overall cleanliness and comfort. Guests frequently mention the hotel’s clean rooms and well-maintained facilities, highlighting the pleasant environment. The rooms are described as spacious, well-furnished and beautiful, contributing to a cozy and quiet atmosphere. The bathrooms and common areas are noted for their impeccable cleanliness, enhancing the overall guest experience.
Visitors appreciate the modern and well-equipped amenities, which include a relaxation area praised for its good cleanliness. The hotel is also lauded for its quiet location near the city center, making it convenient yet peaceful.
The friendliness and helpfulness of the staff are repeatedly highlighted, adding to the welcoming and comfortable stay. Guests note that everything works well, from the room features to the effortless parking experience.
While there were isolated mentions of room cleaning lapses and the need for improvement in the SPA area, the general consensus remains highly favorable. The hotel’s commitment to maintaining a clean, comfortable and hospitable environment stands out as a key reason for its positive reputation.
Staff
The staff at Mercure Belfort Centre generally receive high praise for their friendliness, professionalism and helpful nature. Guest reviews frequently highlight the warm welcomes they received upon arrival and the attentive service provided throughout their stay. Many noted the staff being exceptionally pleasant, smiling and responsive to needs, adding significantly to the overall positive experience at the hotel.
Guests appreciated the accommodating nature of the staff, pointing out instances where the team went out of their way, such as arranging adjacent rooms for families. The reception staff garnered commendations for their politeness, thorough advice about the hotel and surrounding area and swift response to guest requests. Reviews underscored the excellent service and efficiency with particular mentions of their good command of English and courteous demeanor.
However, a few reviews indicated areas for improvement, such as the need for more flexibility and better information from some reception staff. Despite these minor criticisms, the majority of feedback about the staff at Mercure Belfort Centre was overwhelmingly positive, contributing to a welcoming and enjoyable stay for many guests.
No, Mercure Belfort Centre doesn't have any pool.
No, a spa isn't available at Mercure Belfort Centre.
Yes, Mercure Belfort Centre welcomes dogs.
No, parking facilities aren't available at Mercure Belfort Centre.