S Club Resort Hotel Aqua Park and Spa
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Summary of reviewsThe S Club Resort Hotel Aqua Park and Spa is frequently praised for its tranquil location, situated just outside Belgrade and surrounded by lush greenery. The serene, almost rural setting offers a refreshing escape from urban hustle and the proximity to major highways and points of interest like New Belgrade and Nikola Tesla Airport adds convenience, particularly for guests traveling by car.
The breakfast at the resort receives outstanding reviews with guests highlighting the generous, diverse selection catering to all tastes, including vegan options. Dinner experiences are generally positive as well with many guests enjoying the varied and delicious offerings, though a few noted repetitive dishes and high drink prices.
Accommodations at the resort are well-reviewed for their cleanliness, spaciousness and comfort. Families find the large suites and wooden villas particularly appealing with many rooms offering beautiful designs and modern amenities. While some guests noted minor upkeep issues, the overall quality of the accommodations was positively affirmed.
The resort staff are lauded for their friendliness and professionalism. They are noted for being accommodating, polite and responsive, adding significantly to the guest experience. Receptionists and restaurant staff, in particular, receive specific commendations for their efficiency and pleasant demeanor.
WiFi at the resort is well-regarded in public areas, such as the restaurant and garden zones, where guests report fast and reliable connections. However, there is a recurrent issue with poor or non-existent WiFi connectivity in the private rooms, which detracts from the overall guest experience.
The spa facilities at the resort receive mixed reviews. While some guests find the spa pleasant and well-organized with excellent massage services, others note significant maintenance issues, including non-functional amenities and cleanliness concerns.
The pool and aqua park facilities are popular among families, especially the child-friendly pools and numerous water slides. However, maintenance issues are a recurring theme with guests reporting dirty pools, broken tiles and malfunctioning attractions.
Overall, the S Club Resort Hotel Aqua Park and Spa provides a serene and picturesque setting with comfortable accommodations and friendly staff. The breakfast and communal areas offer strong amenities, though improvements are needed in WiFi connectivity, spa maintenance and pool cleanliness to provide a consistently high-quality guest experience.
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The breakfast at the resort receives outstanding reviews with guests highlighting the generous, diverse selection catering to all tastes, including vegan options. Dinner experiences are generally positive as well with many guests enjoying the varied and delicious offerings, though a few noted repetitive dishes and high drink prices.
Accommodations at the resort are well-reviewed for their cleanliness, spaciousness and comfort. Families find the large suites and wooden villas particularly appealing with many rooms offering beautiful designs and modern amenities. While some guests noted minor upkeep issues, the overall quality of the accommodations was positively affirmed.
The resort staff are lauded for their friendliness and professionalism. They are noted for being accommodating, polite and responsive, adding significantly to the guest experience. Receptionists and restaurant staff, in particular, receive specific commendations for their efficiency and pleasant demeanor.
WiFi at the resort is well-regarded in public areas, such as the restaurant and garden zones, where guests report fast and reliable connections. However, there is a recurrent issue with poor or non-existent WiFi connectivity in the private rooms, which detracts from the overall guest experience.
The spa facilities at the resort receive mixed reviews. While some guests find the spa pleasant and well-organized with excellent massage services, others note significant maintenance issues, including non-functional amenities and cleanliness concerns.
The pool and aqua park facilities are popular among families, especially the child-friendly pools and numerous water slides. However, maintenance issues are a recurring theme with guests reporting dirty pools, broken tiles and malfunctioning attractions.
Overall, the S Club Resort Hotel Aqua Park and Spa provides a serene and picturesque setting with comfortable accommodations and friendly staff. The breakfast and communal areas offer strong amenities, though improvements are needed in WiFi connectivity, spa maintenance and pool cleanliness to provide a consistently high-quality guest experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Nestled in a serene and verdant area just outside Belgrade, S Club Resort Hotel Aqua Park and Spa is a quiet haven ideal for those seeking to escape the urban hustle. The resort's location is frequently praised for its beautiful surroundings with ample greenery and well-maintained gardens providing a tranquil atmosphere. It’s conveniently situated near the main highway, making it accessible for car travelers and an excellent starting point for exploring the region.
The proximity to New Belgrade and the Nikola Tesla Airport, both roughly a 20-30 minute drive away, adds to its appeal. Despite being somewhat remote, the resort is described as a peaceful retreat with plenty of parking and a fenced property for added security. Guests appreciate the ease of access provided by the location, especially for those driving.
The resort's setting in open countryside, combined with its beautiful park and quiet, almost rural ambiance, offers a picturesque environment that enhances the overall guest experience. However, those without a car may find the location a bit inconvenient, as it can take up to an hour by bus to reach Belgrade city center.
Overall, S Club Resort Hotel Aqua Park and Spa is lauded for its quiet, beautiful location that offers a refreshing break from the city while still providing convenient access to Belgrade and surrounding areas.
The breakfast at S Club Resort Hotel Aqua Park and Spa has received overwhelmingly positive feedback from guests. It is frequently described as excellent, amazing and phenomenal with a rich and diverse selection of dishes that cater to all tastes. Guests appreciated the variety, noting numerous options, including vegan choices and a mix of continental and Balkan styles. The breakfast buffet is highlighted for being abundant, delicious and of high quality, often exceeding expectations.
Many guests enjoyed the inclusion of breakfast in their stay, finding it generous and plentiful. The food was often referred to as hearty, fresh and tasty with specific mentions of diverse offerings such as fruits, eggs and freshly squeezed juice. While a few noted areas for improvement, the consensus is that the breakfast is a standout feature of the hotel, contributing to an overall exceptional dining experience.
The dinner experience at S Club Resort Hotel Aqua Park and Spa garners mixed reviews with a prominent spotlight on the positive aspects. Most guests rave about the delicious and varied food, frequently describing the meals as amazing and the portions generous. The open buffet dinner is particularly enjoyed by many with several reviews noting its diverse and rich offerings. Specific menu recommendations include the grilled squid and stuffed burger with cheese, both receiving special mentions for their taste.
The à la carte menu also receives favorable feedback, appreciated for its quality and the fact that it is child-friendly with a playroom connected to the restaurant. The restaurant ambiance is described as excellent with a fantastic vibe especially noted for late dinners. Despite a few reviews mentioning repetitive dishes and high drink prices, overall, the food quality is highlighted as exceptional.
Some guests do note drawbacks, such as the expensive prices and occasional poor service during dinner. There are mentions of oversalted food and limited menu choices, which detract from the overall dining experience for some. However, positive remarks about the rich breakfast, tasty and well-cooked meals and the reasonable prices for food and drinks collectively paint a picture of a generally satisfying dining experience at the hotel.
Nestled amidst serene surroundings, the S Club Resort Hotel Aqua Park and Spa offers an array of spacious and comfortable accommodations, from modern cabins and large bungalows to delightful wooden houses. Guests consistently praise the rooms for their cleanliness, ample space and coziness, often noting the warmth and comfort provided. Families particularly appreciate the sizeable suites and family-type wooden villas, which offer plenty of room to relax and unwind. Many reviews highlight the well-maintained and tidy nature of the rooms, ensuring a pleasant stay.
The bungalows and wooden cabins stand out for their beautiful design and functionality, providing a cozy retreat with pleasant terraces and patios for guests to enjoy the tranquil environment. The Superior apartments and spacious studios receive commendations for their modern amenities and quiet atmosphere, contributing to a restful experience.
While the general feedback is positive with remarks on comfortable beds, clean environments and supportive staff, there are some mentions of minor imperfections and the need for upkeep in a few rooms. Despite these occasional issues, the resort's excellent amenities, including a spa, luxurious breakfast and delicious restaurant offerings, enhance the overall guest experience.
The resort's location in a peaceful area, combined with the beautiful views from many rooms, offers a serene escape from the hustle and bustle. With its clean and spacious accommodations, the S Club Resort Hotel Aqua Park and Spa promises a comfortable and enjoyable stay for guests, making it an ideal destination for families and travelers seeking relaxation and leisure.
S Club Resort Hotel Aqua Park and Spa receives mixed reviews regarding its beds with many guests praising the comfort. The majority mention that the beds are comfortable with some even describing them as very comfortable, warm and equipped with good mattresses. The bungalows are noted for being spacious enough and enhancing the sleeping experience. A few reviews highlight the beds as being large and cozy with some guests appreciating soft and fluffy mattresses that offer a pleasant night's sleep.
However, there are notable concerns from guests who found the mattresses to be hard and uncomfortable, which sometimes made it difficult for them to rest properly. Instances of beds being worn out or bedsheets being damp were also mentioned. Some guests expressed disappointment in receiving two single beds instead of a double bed, which affected their comfort. Despite these issues, the general feedback leans towards beds being satisfactory and comfortable for most guests, though there is definitely room for improvement.
The cleanliness of the S Club Resort Hotel Aqua Park and Spa presents a mixed bag of experiences. On the positive side, many guests noted that the accommodation was very clean, comfortable and often spacious. The tidy rooms, clean linens and well-maintained facilities were frequently highlighted, contributing to a pleasant stay. Cleanliness in specific areas, such as the clean air-conditioned cabins with terraces and clean pools, also received commendation. Freshly washed sheets and towels were provided daily and the rooms were noted as being regularly cleaned by pleasant cleaning staff. Despite the presence of pets like dogs and cats, the overall cleanliness was maintained at a good standard.
However, there were considerable negatives that detracted from the overall experience for a number of guests. A significant number of complaints centered around inadequate cleaning and maintenance across various parts of the hotel. Some rooms and bathrooms were found to be very dirty with issues like mold, rust, dust and old, worn-out furniture. Particularly concerning were reports of unhygienic conditions in the spa center, pools and dining area with mentions of dirty jacuzzi, algae in the pool and torn tablecloths in the restaurant. The presence of insects, both alive and dead, along with a lack of thorough cleaning under beds, added to the dissatisfaction.
The facility's need for extensive renovations and better maintenance was a recurring theme. Some areas were described as old-fashioned and degraded with broken items, unclean pool areas and unsecured open hatches. Additionally, issues like stray dogs, strong smells in certain areas and improper cleaning practices contributed to a sense of neglect and poor hygiene in some parts of the resort.
In summary, while S Club Resort Hotel Aqua Park and Spa can offer a clean and comfortable experience, consistency in cleanliness and maintenance remains a challenge. Guests may encounter well-maintained rooms and pleasant communal areas, but there is a significant risk of encountering poorly kept spaces that could impact the overall quality of the stay.
The staff at the S Club Resort Hotel Aqua Park and Spa have garnered significant praise for their friendliness, helpfulness and professionalism. Guests frequently describe the team as accommodating, polite and responsive. Receptionists and front desk personnel, in particular, are noted for their efficiency and ability to communicate effectively in multiple languages. Many reviewers appreciated the warm and kind service throughout their stay, highlighting the staff's willingness to provide assistance and promptly address any issues.
Despite some isolated critiques regarding the staff's professionalism and attentiveness, the overall sentiment is overwhelmingly positive. Restaurant staff, waiters and lifeguards are often mentioned for their courteous and pleasant demeanor, making dining and leisure experiences enjoyable. The cleaning team has also received compliments for their thoroughness and amiable nature.
Guests have especially valued the personal touches, such as the staff guiding them to parking spaces, arranging meals for early departures and continually striving to meet customer service needs. Even minor hiccups in service were often alleviated by the staff's dedication and welcoming attitude.
In summary, the S Club Resort Hotel Aqua Park and Spa is characterized by a team of staff who are committed to ensuring a pleasant and comfortable guest experience, marked by friendliness and professionalism across all areas of the hotel.
The WiFi experience at S Club Resort Hotel Aqua Park and Spa garnered a mix of feedback, yet it seems the hotel excels in some areas more than others. Guests generally appreciated the WiFi in public areas with numerous comments highlighting very good, excellent and fast internet connections, particularly in the restaurant and garden zones. Those who enjoyed quality internet noted it as an important feature during their stay with stable and efficient performance.
On the downside, connectivity issues were prominent in the rooms, where numerous guests reported no Usable WiFi signals, very weak connections or a complete lack of internet. This was a recurring theme that affected the comfort of several visitors, making it difficult for them to connect online within their accommodations.
Overall, while the public areas offer satisfactory to excellent internet speeds, improvements in in-room WiFi would enhance the guest experience significantly. All in all, the hotel provides a commendable internet service in shared spaces, but there's a clear need for enhanced, reliable connectivity in the private rooms.
At the S Club Resort Hotel Aqua Park and Spa, guests have mixed experiences with the hotel's spa facilities. While the area is described as small, it is often noted to be pleasant and well-organized, providing a cozy and nice environment for relaxation. Many visitors appreciated that the spa usage was included with their accommodation and they found the massage services excellent and reasonably priced.
However, the spa's condition appears to vary significantly. Some guests praised the facility as beautiful, tidy and well-designed with specific mentions of the excellent sauna. Others felt the spa exceeded their expectations and described it as ideal for relaxation, even in the cooler seasons.
On the downside, numerous reviews highlighted that the spa is in need of major maintenance and repairs with several amenities being non-functional or poorly maintained. Reports mentioned an unpleasant smell, insufficient cleanliness and issues such as cold saunas, malfunctioning whirlpools and unworking facilities like saunas and jacuzzis. The lack of proper ventilation and some areas being neglected were also recurring points of concern.
The spa's small size, sometimes leading to crowding, was another frequently noted drawback. Despite these issues, the spa's inclusion in the hotel's amenities and the fact that it's free of charge for guests was a recurring positive note. For those looking for a well-functioning, extensive spa experience, the mixed reviews suggest they may be disappointed, but others find value and relaxation in the existing facilities.
S Club Resort Hotel Aqua Park and Spa offers a mixed experience when it comes to their pool and water park facilities. The resort features a variety of pools, including huge swimming pools and specialized children's pools. The facilities are complimented for having nicely designed pools, a good layout of water slides and a vast aqua park that adds a lot of fun for families. The children's play area beside the pools and the serene environment make it an attractive destination, especially for those traveling with kids.
However, it appears that maintenance is a recurring issue. Many guests have noted that the pools are often dirty with some even mentioning murky water and mold. Broken tiles and defective pool edges have also been highlighted, posing potential safety risks. Furthermore, some water attractions, such as the wave pool and certain slides, were not operational during their stay, which led to disappointment.
Despite these challenges, when the pools are clean and operational, they are a big hit, offering great fun especially for children. The water park, filled with numerous slides, is particularly appreciated when fully functional. Pool areas being open for night swimming adds a refreshing touch to the evening experience. Prices at the resort are reported to be reasonable, making it an affordable option for families.
In summary, while the pool facilities at S Club Resort Hotel Aqua Park and Spa have fantastic potential with large, well-designed pools and a fun water park, the inconsistent maintenance detracts from what could be an excellent family-friendly destination. For the best experience, visiting during peak seasons when most amenities are likely to be fully operational and maintained is recommended.
The S Club Resort Hotel Aqua Park and Spa offers a range of sporting facilities, prominently featuring tennis courts which several guests have praised as excellent. Guests appreciate the chance to engage in tennis during their stay, though it is advisable to bring personal rackets and balls as equipment is not provided. The resort is set within a beautiful and expansive park, making outdoor activities even more enjoyable. Aside from tennis, visitors have access to a basketball court and a table tennis table for additional recreational options. Despite some noted issues with room insulation, the serene and spacious environment compensates, allowing for a pleasant stay filled with sporting activities.
Guests of the S Club Resort Hotel Aqua Park and Spa generally find the parking situation to be a mixed experience. On the positive side, many appreciate the availability of free and convenient parking spaces with several reviews highlighting the ample, secure and safe conditions of the parking area. The parking facilities are noted to be well-guarded and monitored by cameras, adding an extra layer of security which guests really value. Some reviews specifically mention the ease of access to private parking spaces provided for hotel guests, which are conveniently located near the reception area and rooms.
However, there are some criticisms regarding the size of the parking lot. Several guests found the parking spaces to be too small and tightly allocated, making maneuvering and parking a bit challenging. A few reviews also mentioned difficulties such as poor lighting in the parking area and the somewhat complicated process to access the private parking lot, including the need to ring a bell at the entry gate. Additionally, despite the parking generally being sufficient, there were concerns raised about the insufficiency of available spots during peak times.
In summary, while the hotel offers commendable free and secure parking facilities, the limited space and occasional access issues could pose minor inconveniences to some guests.
S Club Resort Hotel Aqua Park and Spa stands out as a perfect retreat for families, offering a wealth of activities designed to keep children entertained and parents relaxed. The hotel's water park is a major highlight, featuring various rides and pools that are a hit among guests of all ages with no queues contributing to the fun. Families appreciate the spacious accommodations, especially the family rooms and vacation homes that provide ample privacy and comfort for larger groups.
Children can enjoy dedicated play areas, well-maintained playgrounds and even board games. The on-site snacks and sweets are a delight for the little ones and the farm animals add a unique touch to their experience. The hotel also features a delightful breakfast spread and cozy, comfortable apartments, ensuring a pleasant stay for everyone.
While some reviews indicate occasional shortcomings, such as broken tiles in the children's pool and a lack of lifeguards, the overall feedback underscores a family-friendly atmosphere. The grounds are spacious and beautiful, making it an ideal setting for a family vacation.
The staff is noted for being friendly and helpful, enhancing the welcoming environment. For those traveling with children, the resort offers a real paradise, filled with activities and amenities that cater to all ages. This resort is a recommended destination for a family vacation with guests already planning their return visits.
S Club Resort Hotel Aqua Park and Spa provides decent three-star facilities that align with South European hospitality standards. As a three-star property, it offers great value for money and is praised for its fair and reasonable pricing. Guests generally find the services offered justify the three-star rating, though some feel it could benefit from renovations. Despite mixed opinions on the overall quality and condition, the resort is frequently described as a good value hotel with an affordable price-quality ratio. For budget-conscious travelers, it stands out as a valuable option, making the price a perfect offer considering all factors.
For business travelers looking for a capable destination, S Club Resort Hotel Aqua Park and Spa offers a range of amenities specifically tailored for corporate needs. The property is equipped with various business facilities and meeting rooms, ensuring that professional guests have the necessary tools for productivity. The WiFi connection receives commendation for its reliability, making it easy to stay connected and work efficiently.
Business travelers will appreciate the quiet rooms, which are conducive to working in peace. The hotel staff is frequently praised for being friendly and professional and they efficiently handle quick check-ins and check-outs, which aids those on tight schedules. Breakfast to-go is ideal for those needing to start their day early, although it has been noted that a later breakfast service can cause some professional delays.
While the hotel is somewhat distant from the center, making commutes a bit longer, it presents good value for money with its overall high standard for business services. However, some aspects like the wave pool and food quality received mixed reviews. The accommodations and services make it a generally good choice for corporate stays, albeit with room for slight improvements.
The 'S Club Resort Hotel Aqua Park and Spa' demonstrates a commitment to accommodating guests with special needs with loyal owners and quite helpful staff who often go out of their way to assist with accessibility requirements. The location is favorable, being close to both the city and the airport with effortless transport options, making it ideal for layovers. The resort features accessible parking spaces and generally aims for an accessible environment.
However, there are notable shortcomings. Certain areas of the facility, including the spa, are not well accessible with steps and curbs that pose challenges for wheelchair users. Some rooms, such as those on higher floors, are difficult to access due to the lack of an elevator. There are also mentions of incomplete accessibility in advertised barrier-free apartments and various areas of the complex. Despite these issues, the proactive staff often assists in making transport arrangements like taxis to ease mobility for guests with disabilities.
Overall, while the resort shows a positive intent and some infrastructure for accessibility, there are significant areas that need improvement to be effectively usable for all guests.
S Club Resort Hotel Aqua Park and Spa offers numerous facilities tailored for families, particularly those with children. There are various basins and pools suitable for different age groups, making it a child-friendly destination. The children’s pool area features multiple slides and pools, ensuring kids of all ages can safely enjoy and have fun. The pools and slides are well-maintained, clean and the landscape adds to the overall appeal.
There are dedicated areas for the youngest children and a wave pool accompanied by various slides, providing plenty of entertainment options. The playground and general facilities contribute to the resort being extremely kid-friendly. The aquapark itself is a favorite with kids loving the slides and water attractions. Despite some issues like broken tiles and problems with pool maintenance, the overall experience tends to be positive, making it a great spot for a family vacation. Abundant food and snack options cater well to children's tastes, further enhancing the family-friendly atmosphere.
S Club Resort Hotel Aqua Park and Spa offers an appealing outdoor pool experience, particularly during the summer months when the pools are open and fully operational. The large outdoor area includes both children and adult pools, along with a variety of amazing slides that guests have found particularly enjoyable. The facilities are superbly maintained, featuring hundreds of sunbeds where guests can relax around the clean and well-maintained pools.
Families will find the pool facilities especially accommodating with diverse water slides that cater to all ages. The outdoor pool ambiance is excellent, enhanced by a beautiful garden and wide open-air spaces that add to the overall appeal. Staff are noted for their accommodating nature, ensuring that guests have a pleasant experience.
However, some reviews indicate areas for improvement, such as the need for better cleaning around the pool area and more availability of sunbeds, which can often be crowded. Additionally, during the winter months, the outdoor pools and facilities are closed, making it less ideal for visitors during this period. Despite these minor drawbacks, the outdoor pool facilities at S Club Resort remain a main draw for guests with many expressing no desire to look for another place.
S Club Resort Hotel Aqua Park and Spa appears to be a desirable destination for couples, especially those on their honeymoon. The hotel is noted for its romantic ambiance and tranquil setting, creating an ideal backdrop for newlyweds and couples seeking intimate getaways. Honeymooners have favored the location, praising it as perfect for peaceful retreats.
Guests recount memorable experiences such as fairy tale weddings held in beautiful surroundings, further enhancing the romantic charm of the hotel. Special touches, like placing pieces of cake and flowers in the fridge to celebrate anniversaries, add to the personalized and delightful service that the hotel offers.
With its serene environment and attention to romantic details, the S Club Resort Hotel Aqua Park and Spa stands out as a top choice for honeymooners wanting a picturesque and memorable stay.
The S Club Resort Hotel Aqua Park and Spa is renowned for its exceptional pet-friendly atmosphere, making it an ideal destination for guests traveling with their furry friends. This resort not only accepts dogs but also allows them to stay at no extra charge, which is a significant plus for pet owners. Many reviewers noted the warm attitude towards pets, emphasizing that dogs are especially welcome and can freely roam around the property. It is common to see dogs walking around the premises, including the dining and outdoor areas, providing a sense of freedom for pets.
However, this pet-friendly policy has its downsides. Some visitors have highlighted that the presence of dogs is quite pervasive, sometimes to the point of disruption during meals or on the terrace. The cleanliness of the outdoor areas and cabins has also been a concern with reports of dog hair found on couches and around the pool area. Additionally, there have been mentions of stray dogs and cats wandering around the resort, including the restaurant, which might be unnerving for some guests and their children.
Despite these issues, many pet owners appreciate the welcoming environment for their dogs with several stating that their pets had a wonderful time. The resort provides a friendly children playing area, although smoking and the disposal of cigarette butts have been mentioned as potential hazards. In summary, the S Club Resort Hotel Aqua Park and Spa offers a highly accommodating setting for pets, though it may not be ideal for travelers who are less comfortable with animals roaming freely.
Location Show Map
Location
The proximity to New Belgrade and the Nikola Tesla Airport, both roughly a 20-30 minute drive away, adds to its appeal. Despite being somewhat remote, the resort is described as a peaceful retreat with plenty of parking and a fenced property for added security. Guests appreciate the ease of access provided by the location, especially for those driving.
The resort's setting in open countryside, combined with its beautiful park and quiet, almost rural ambiance, offers a picturesque environment that enhances the overall guest experience. However, those without a car may find the location a bit inconvenient, as it can take up to an hour by bus to reach Belgrade city center.
Overall, S Club Resort Hotel Aqua Park and Spa is lauded for its quiet, beautiful location that offers a refreshing break from the city while still providing convenient access to Belgrade and surrounding areas.
Breakfast
Many guests enjoyed the inclusion of breakfast in their stay, finding it generous and plentiful. The food was often referred to as hearty, fresh and tasty with specific mentions of diverse offerings such as fruits, eggs and freshly squeezed juice. While a few noted areas for improvement, the consensus is that the breakfast is a standout feature of the hotel, contributing to an overall exceptional dining experience.
Dinner
The à la carte menu also receives favorable feedback, appreciated for its quality and the fact that it is child-friendly with a playroom connected to the restaurant. The restaurant ambiance is described as excellent with a fantastic vibe especially noted for late dinners. Despite a few reviews mentioning repetitive dishes and high drink prices, overall, the food quality is highlighted as exceptional.
Some guests do note drawbacks, such as the expensive prices and occasional poor service during dinner. There are mentions of oversalted food and limited menu choices, which detract from the overall dining experience for some. However, positive remarks about the rich breakfast, tasty and well-cooked meals and the reasonable prices for food and drinks collectively paint a picture of a generally satisfying dining experience at the hotel.
Rooms
The bungalows and wooden cabins stand out for their beautiful design and functionality, providing a cozy retreat with pleasant terraces and patios for guests to enjoy the tranquil environment. The Superior apartments and spacious studios receive commendations for their modern amenities and quiet atmosphere, contributing to a restful experience.
While the general feedback is positive with remarks on comfortable beds, clean environments and supportive staff, there are some mentions of minor imperfections and the need for upkeep in a few rooms. Despite these occasional issues, the resort's excellent amenities, including a spa, luxurious breakfast and delicious restaurant offerings, enhance the overall guest experience.
The resort's location in a peaceful area, combined with the beautiful views from many rooms, offers a serene escape from the hustle and bustle. With its clean and spacious accommodations, the S Club Resort Hotel Aqua Park and Spa promises a comfortable and enjoyable stay for guests, making it an ideal destination for families and travelers seeking relaxation and leisure.
Beds
However, there are notable concerns from guests who found the mattresses to be hard and uncomfortable, which sometimes made it difficult for them to rest properly. Instances of beds being worn out or bedsheets being damp were also mentioned. Some guests expressed disappointment in receiving two single beds instead of a double bed, which affected their comfort. Despite these issues, the general feedback leans towards beds being satisfactory and comfortable for most guests, though there is definitely room for improvement.
Cleanliness
However, there were considerable negatives that detracted from the overall experience for a number of guests. A significant number of complaints centered around inadequate cleaning and maintenance across various parts of the hotel. Some rooms and bathrooms were found to be very dirty with issues like mold, rust, dust and old, worn-out furniture. Particularly concerning were reports of unhygienic conditions in the spa center, pools and dining area with mentions of dirty jacuzzi, algae in the pool and torn tablecloths in the restaurant. The presence of insects, both alive and dead, along with a lack of thorough cleaning under beds, added to the dissatisfaction.
The facility's need for extensive renovations and better maintenance was a recurring theme. Some areas were described as old-fashioned and degraded with broken items, unclean pool areas and unsecured open hatches. Additionally, issues like stray dogs, strong smells in certain areas and improper cleaning practices contributed to a sense of neglect and poor hygiene in some parts of the resort.
In summary, while S Club Resort Hotel Aqua Park and Spa can offer a clean and comfortable experience, consistency in cleanliness and maintenance remains a challenge. Guests may encounter well-maintained rooms and pleasant communal areas, but there is a significant risk of encountering poorly kept spaces that could impact the overall quality of the stay.
Staff
Despite some isolated critiques regarding the staff's professionalism and attentiveness, the overall sentiment is overwhelmingly positive. Restaurant staff, waiters and lifeguards are often mentioned for their courteous and pleasant demeanor, making dining and leisure experiences enjoyable. The cleaning team has also received compliments for their thoroughness and amiable nature.
Guests have especially valued the personal touches, such as the staff guiding them to parking spaces, arranging meals for early departures and continually striving to meet customer service needs. Even minor hiccups in service were often alleviated by the staff's dedication and welcoming attitude.
In summary, the S Club Resort Hotel Aqua Park and Spa is characterized by a team of staff who are committed to ensuring a pleasant and comfortable guest experience, marked by friendliness and professionalism across all areas of the hotel.
Wi-Fi
On the downside, connectivity issues were prominent in the rooms, where numerous guests reported no Usable WiFi signals, very weak connections or a complete lack of internet. This was a recurring theme that affected the comfort of several visitors, making it difficult for them to connect online within their accommodations.
Overall, while the public areas offer satisfactory to excellent internet speeds, improvements in in-room WiFi would enhance the guest experience significantly. All in all, the hotel provides a commendable internet service in shared spaces, but there's a clear need for enhanced, reliable connectivity in the private rooms.
Spa
However, the spa's condition appears to vary significantly. Some guests praised the facility as beautiful, tidy and well-designed with specific mentions of the excellent sauna. Others felt the spa exceeded their expectations and described it as ideal for relaxation, even in the cooler seasons.
On the downside, numerous reviews highlighted that the spa is in need of major maintenance and repairs with several amenities being non-functional or poorly maintained. Reports mentioned an unpleasant smell, insufficient cleanliness and issues such as cold saunas, malfunctioning whirlpools and unworking facilities like saunas and jacuzzis. The lack of proper ventilation and some areas being neglected were also recurring points of concern.
The spa's small size, sometimes leading to crowding, was another frequently noted drawback. Despite these issues, the spa's inclusion in the hotel's amenities and the fact that it's free of charge for guests was a recurring positive note. For those looking for a well-functioning, extensive spa experience, the mixed reviews suggest they may be disappointed, but others find value and relaxation in the existing facilities.
Pool
However, it appears that maintenance is a recurring issue. Many guests have noted that the pools are often dirty with some even mentioning murky water and mold. Broken tiles and defective pool edges have also been highlighted, posing potential safety risks. Furthermore, some water attractions, such as the wave pool and certain slides, were not operational during their stay, which led to disappointment.
Despite these challenges, when the pools are clean and operational, they are a big hit, offering great fun especially for children. The water park, filled with numerous slides, is particularly appreciated when fully functional. Pool areas being open for night swimming adds a refreshing touch to the evening experience. Prices at the resort are reported to be reasonable, making it an affordable option for families.
In summary, while the pool facilities at S Club Resort Hotel Aqua Park and Spa have fantastic potential with large, well-designed pools and a fun water park, the inconsistent maintenance detracts from what could be an excellent family-friendly destination. For the best experience, visiting during peak seasons when most amenities are likely to be fully operational and maintained is recommended.
Tennis
Parking
However, there are some criticisms regarding the size of the parking lot. Several guests found the parking spaces to be too small and tightly allocated, making maneuvering and parking a bit challenging. A few reviews also mentioned difficulties such as poor lighting in the parking area and the somewhat complicated process to access the private parking lot, including the need to ring a bell at the entry gate. Additionally, despite the parking generally being sufficient, there were concerns raised about the insufficiency of available spots during peak times.
In summary, while the hotel offers commendable free and secure parking facilities, the limited space and occasional access issues could pose minor inconveniences to some guests.
Family
Children can enjoy dedicated play areas, well-maintained playgrounds and even board games. The on-site snacks and sweets are a delight for the little ones and the farm animals add a unique touch to their experience. The hotel also features a delightful breakfast spread and cozy, comfortable apartments, ensuring a pleasant stay for everyone.
While some reviews indicate occasional shortcomings, such as broken tiles in the children's pool and a lack of lifeguards, the overall feedback underscores a family-friendly atmosphere. The grounds are spacious and beautiful, making it an ideal setting for a family vacation.
The staff is noted for being friendly and helpful, enhancing the welcoming environment. For those traveling with children, the resort offers a real paradise, filled with activities and amenities that cater to all ages. This resort is a recommended destination for a family vacation with guests already planning their return visits.
3 Star
Business
Business travelers will appreciate the quiet rooms, which are conducive to working in peace. The hotel staff is frequently praised for being friendly and professional and they efficiently handle quick check-ins and check-outs, which aids those on tight schedules. Breakfast to-go is ideal for those needing to start their day early, although it has been noted that a later breakfast service can cause some professional delays.
While the hotel is somewhat distant from the center, making commutes a bit longer, it presents good value for money with its overall high standard for business services. However, some aspects like the wave pool and food quality received mixed reviews. The accommodations and services make it a generally good choice for corporate stays, albeit with room for slight improvements.
Accessible
However, there are notable shortcomings. Certain areas of the facility, including the spa, are not well accessible with steps and curbs that pose challenges for wheelchair users. Some rooms, such as those on higher floors, are difficult to access due to the lack of an elevator. There are also mentions of incomplete accessibility in advertised barrier-free apartments and various areas of the complex. Despite these issues, the proactive staff often assists in making transport arrangements like taxis to ease mobility for guests with disabilities.
Overall, while the resort shows a positive intent and some infrastructure for accessibility, there are significant areas that need improvement to be effectively usable for all guests.
Children's Pool
There are dedicated areas for the youngest children and a wave pool accompanied by various slides, providing plenty of entertainment options. The playground and general facilities contribute to the resort being extremely kid-friendly. The aquapark itself is a favorite with kids loving the slides and water attractions. Despite some issues like broken tiles and problems with pool maintenance, the overall experience tends to be positive, making it a great spot for a family vacation. Abundant food and snack options cater well to children's tastes, further enhancing the family-friendly atmosphere.
Outdoor Pool
Families will find the pool facilities especially accommodating with diverse water slides that cater to all ages. The outdoor pool ambiance is excellent, enhanced by a beautiful garden and wide open-air spaces that add to the overall appeal. Staff are noted for their accommodating nature, ensuring that guests have a pleasant experience.
However, some reviews indicate areas for improvement, such as the need for better cleaning around the pool area and more availability of sunbeds, which can often be crowded. Additionally, during the winter months, the outdoor pools and facilities are closed, making it less ideal for visitors during this period. Despite these minor drawbacks, the outdoor pool facilities at S Club Resort remain a main draw for guests with many expressing no desire to look for another place.
Honeymoon
Guests recount memorable experiences such as fairy tale weddings held in beautiful surroundings, further enhancing the romantic charm of the hotel. Special touches, like placing pieces of cake and flowers in the fridge to celebrate anniversaries, add to the personalized and delightful service that the hotel offers.
With its serene environment and attention to romantic details, the S Club Resort Hotel Aqua Park and Spa stands out as a top choice for honeymooners wanting a picturesque and memorable stay.
Dog Friendly
However, this pet-friendly policy has its downsides. Some visitors have highlighted that the presence of dogs is quite pervasive, sometimes to the point of disruption during meals or on the terrace. The cleanliness of the outdoor areas and cabins has also been a concern with reports of dog hair found on couches and around the pool area. Additionally, there have been mentions of stray dogs and cats wandering around the resort, including the restaurant, which might be unnerving for some guests and their children.
Despite these issues, many pet owners appreciate the welcoming environment for their dogs with several stating that their pets had a wonderful time. The resort provides a friendly children playing area, although smoking and the disposal of cigarette butts have been mentioned as potential hazards. In summary, the S Club Resort Hotel Aqua Park and Spa offers a highly accommodating setting for pets, though it may not be ideal for travelers who are less comfortable with animals roaming freely.
Yes, S Club Resort Hotel Aqua Park and Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at S Club Resort Hotel Aqua Park and Spa.
Yes, S Club Resort Hotel Aqua Park and Spa welcomes dogs.
Yes, parking facilities are available at S Club Resort Hotel Aqua Park and Spa.
No, S Club Resort Hotel Aqua Park and Spa doesn't have a gym.
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