Luxury HotelSummary of reviews related to the 'Luxury' categorySenses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers guests a luxurious and intimate experience, though opinions on its luxury status vary. The hotel is praised for its exceptional service, particularly from attentive staff like Gianfranco at reception. Guests appreciate the hotel's smaller size, which lends a sense of privacy and exclusivity. The rooms are repeatedly noted for their incredible size, unique design and breathtaking oceanfront views.
Despite the luxurious ambiance and beautiful landscaping, some reviewers believe that the hotel falls short in areas of attention to detail. Although the pricing is at luxury levels, some guests feel the services and facilities do not fully match the high cost. Overall, while expectations for a five-star experience may not always be met, the hotel still provides an impressive and memorable stay with its great service, grand rooms and stunning views.
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