Berlin Heritage Inn
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBerlin Heritage Inn is celebrated for its prime location in the heart of Amish Country, offering guests convenience and tranquility. Its central proximity to shops, restaurants and local attractions in Berlin makes it ideal for both avid shoppers and those seeking a peaceful retreat. The serene atmosphere and pleasant views add to the welcoming ambiance.
The breakfast service receives generally positive feedback. The variety of hot and cold options, including fresh sausages, biscuits and make-your-own waffles, are praised for their quality. Guests enjoy the breakfast room view of the farmland, though some express a preference for more homemade items and less reliance on prepackaged goods.
Guest rooms are frequently described as clean, spacious and comfortable. The well-maintained spaces, complete with amenities such as coffee makers and hot tubs, contribute to a cozy and homey feel. Despite some noise issues and occasional need for room updates, the overall sentiment is positive with many guests appreciating the scenic views and fresh odors from the rooms.
Cleanliness is a standout feature with numerous reviews praising the immaculate condition of both the rooms and common areas. Fresh-smelling towels and bedding, along with a well-maintained property, signify a strong commitment to cleanliness.
The staff at Berlin Heritage Inn are consistently commended for their friendliness and professionalism. The warm, helpful demeanor of the team enhances the overall guest experience significantly. Though there are occasional reports of less satisfactory service, these instances are infrequent.
The free Wi-Fi receives mixed reviews; while many guests find it reliable and strong, others experience spotty connections. On parking, guests generally report a positive experience with easy and convenient options, although some encounter occasional limitations.
Beds at the inn evoke mixed reactions with many guests finding them comfortable, while others feel the need for improved mattress quality. Fireplaces in rooms, especially those paired with jacuzzis, are a highly praised feature adding to the cozy ambiance, particularly favored during the fall and holiday seasons.
Business travelers find the hotel accommodating with functional workspaces and reliable Wi-Fi. The professional and helpful staff, coupled with easy check-in processes, make it a practical choice for work-related stays.
The inn provides generally accessible accommodations with many appreciating the ease of access for individuals with mobility concerns. However, there is room for improvement, particularly in the areas of handicap bars, handrails and better ramp access.
Berlin Heritage Inn is also pet-friendly, especially welcoming to dogs. Guests appreciate amenities tailored for pets, although there are critiques regarding the absence of dedicated potty areas and some additional fees mentioned post-booking. Overall, the inn is seen as accommodating and inclusive, making it a favorable choice for pet owners.
In summary, Berlin Heritage Inn's strategic and serene location, cleanliness, wonderful staff and pet-friendly policies stand out as its key strengths, while areas such as bed comfort, Wi-Fi reliability and some accessibility features could benefit from further enhancements.
Categories
The breakfast service receives generally positive feedback. The variety of hot and cold options, including fresh sausages, biscuits and make-your-own waffles, are praised for their quality. Guests enjoy the breakfast room view of the farmland, though some express a preference for more homemade items and less reliance on prepackaged goods.
Guest rooms are frequently described as clean, spacious and comfortable. The well-maintained spaces, complete with amenities such as coffee makers and hot tubs, contribute to a cozy and homey feel. Despite some noise issues and occasional need for room updates, the overall sentiment is positive with many guests appreciating the scenic views and fresh odors from the rooms.
Cleanliness is a standout feature with numerous reviews praising the immaculate condition of both the rooms and common areas. Fresh-smelling towels and bedding, along with a well-maintained property, signify a strong commitment to cleanliness.
The staff at Berlin Heritage Inn are consistently commended for their friendliness and professionalism. The warm, helpful demeanor of the team enhances the overall guest experience significantly. Though there are occasional reports of less satisfactory service, these instances are infrequent.
The free Wi-Fi receives mixed reviews; while many guests find it reliable and strong, others experience spotty connections. On parking, guests generally report a positive experience with easy and convenient options, although some encounter occasional limitations.
Beds at the inn evoke mixed reactions with many guests finding them comfortable, while others feel the need for improved mattress quality. Fireplaces in rooms, especially those paired with jacuzzis, are a highly praised feature adding to the cozy ambiance, particularly favored during the fall and holiday seasons.
Business travelers find the hotel accommodating with functional workspaces and reliable Wi-Fi. The professional and helpful staff, coupled with easy check-in processes, make it a practical choice for work-related stays.
The inn provides generally accessible accommodations with many appreciating the ease of access for individuals with mobility concerns. However, there is room for improvement, particularly in the areas of handicap bars, handrails and better ramp access.
Berlin Heritage Inn is also pet-friendly, especially welcoming to dogs. Guests appreciate amenities tailored for pets, although there are critiques regarding the absence of dedicated potty areas and some additional fees mentioned post-booking. Overall, the inn is seen as accommodating and inclusive, making it a favorable choice for pet owners.
In summary, Berlin Heritage Inn's strategic and serene location, cleanliness, wonderful staff and pet-friendly policies stand out as its key strengths, while areas such as bed comfort, Wi-Fi reliability and some accessibility features could benefit from further enhancements.
Hotel with Rooms With Fireplace
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
Nestled in the heart of Amish Country, the Berlin Heritage Inn boasts an enviable location that garners much praise from guests. This well-maintained inn offers close proximity to everything one might need or want to explore in Berlin. The central and convenient location allows for effortless access to all the shops, restaurants and local attractions, many of which are within walking distance. Additionally, the ease of returning to the inn to unload shopping bags and then venturing out again enhances the overall experience.
Guests appreciate the serene and peaceful atmosphere despite being so close to downtown Berlin, making it an ideal spot for both shopping sprees and restful getaways. The views are often highlighted as a pleasant bonus, contributing to the welcoming ambiance of the property. Whether visiting for an overnight trip or an extended stay, the location of Berlin Heritage Inn proves to be both perfect and practical for enjoying all that Amish Country has to offer.
Berlin Heritage Inn's breakfast offerings have garnered a generally positive response from guests, who frequently noted the delicious and varied selection available. Many appreciated the hot breakfast options, such as sausages, biscuits and gravy and make-your-own waffles, highlighting their freshness and satisfying taste. The breakfast room with a view of the farmland was a pleasant bonus for some visitors.
Guests valued the plentiful and diverse choices with both hot and cold items, catering to different preferences. The inclusion of prepackaged and microwaveable items was seen as convenient by many, though a few noted a preference for more homemade and fresh bakery items.
The breakfast’s presentation and the use of disposable items drew mixed opinions; some found it wasteful while others appreciated the easy and quick service. Coffee and hot beverages received commendation for their taste and availability.
However, a minority of guests felt the breakfast was basic, adequate or less impressive compared to previous experiences. Some were disappointed with prepackaged items and the limited freshness of certain foods.
Despite a few critical voices, the overall sentiment leaned towards satisfaction with breakfast being a highlight of their stay at Berlin Heritage Inn.
Berlin Heritage Inn has consistently received positive feedback from guests regarding their rooms. Reviewers repeatedly appreciated the cleanliness, noting that rooms were very clean, spotless and well-maintained. The spaciousness of the rooms was another frequent highlight with many praising their size and comfort. The beds were commonly described as comfortable and the general room layout was often noted as homey and welcoming.
Guests also mentioned useful amenities such as coffee makers and hot tubs, adding to their convenience and comfort. The rooms were reported to be cozy, especially the ones at the Carriage House with beautiful decor and new furnishings. A good number of visitors enjoyed the scenic views from their rooms, contributing to a pleasant stay.
However, there were some concerns. Noise was an issue for rooms close to gathering or dining areas and thin walls meant neighbors could sometimes be heard. Some rooms had a musty or smoky smell and occasional complaints about old mattresses or the need for room updates were mentioned. Bathrooms tended to be on the smaller side for some guests and a few reported issues with thin towels or missing amenities like microwaves.
Despite these minor drawbacks, the overall sentiment was positive with the rooms being described as clean, comfortable and often exceeding expectations. The convenient location and friendly staff further enhanced the guest experience at the Berlin Heritage Inn.
Guests of Berlin Heritage Inn have shared mixed opinions about the hotel beds. Many reviewers praised the comfortable and cozy beds, noting that they were neat, clean and super comfortable. Several guests appreciated the good basic options and fresh linens with some highlighting the beds as better than usual.
However, the reviews also pointed out areas for improvement. A number of guests found the beds to be hard, outdated or not as comfortable as expected. Some mentioned that mattresses were lumpy, in need of flipping or replacement and pillows could use an upgrade. A few reviewers even described their beds as very uncomfortable or broken down.
Overall, while many guests enjoyed a comfortable sleeping experience, consistency in bed quality seems to be an area that could benefit from attention and improvement.
Berlin Heritage Inn has garnered numerous accolades for its exceptional cleanliness. Many guests have commended the hotel for its spotlessly clean and well-maintained property, emphasizing that every corner of the establishment, from the rooms to the common areas, is kept in immaculate condition. Reviews repeatedly highlight that the rooms are not only clean but also comfortable and quiet, making for a restful stay.
The cleanliness of the hotel appears to be a consistent theme with guests frequently noting the fresh-smelling towels and bedding. Some even mentioned that the Berlin Heritage Inn is the cleanest hotel they have ever stayed in. The property maintenance is another point of praise with both the rooms and the overall surroundings described as well-maintained.
Additionally, guests have also appreciated the friendly and helpful staff, who contribute to the overall positive experience. Despite a few isolated reports of cleanliness issues, the general consensus is overwhelmingly positive, suggesting that Berlin Heritage Inn places a high priority on maintaining cleanliness and comfort for its guests.
Berlin Heritage Inn consistently receives high marks for its exceptional staff. Guests frequently highlight the friendliness, helpfulness and professionalism of the team. Individuals often recognize specific staff members for their warm welcomes and efficient service, such as Jackie and Jennifer. The front desk receives commendations for its thorough and pleasant reception, despite a few noted exceptions where some staff members were reportedly less friendly or appeared overworked.
Regular visitors appreciate seeing the same familiar faces, which adds a personal touch to their stay. Many reviews emphasize the accommodating nature of the staff, always willing to assist with any needs or provide information about local attractions. The housekeeping team also garners praise for their polite and helpful demeanor, contributing to the hotel’s overall welcoming atmosphere.
Occasionally, there are comments about less satisfactory experiences, such as unfriendly interactions at the front desk or service that wasn’t quite up to par. However, these instances seem to be the exceptions rather than the rule. Generally, the staff at Berlin Heritage Inn is lauded for creating a pleasant and hospitable environment for their guests.
The wifi experience at Berlin Heritage Inn has received mixed feedback from guests. Positive reviews often highlight the wifi as strong, reliable and working well, indicating that many visitors found it dependable for their needs. However, there are also mentions of the wifi being spotty with some guests noting issues such as poor or weak connections and erratic reception. For those needing consistent internet access, the service might sometimes fall short, although the friendly and helpful staff could potentially assist in resolving these issues. Overall, while some guests had a satisfactory experience with the wifi, others found it less reliable.
The parking situation at the Berlin Heritage Inn generally receives positive feedback from guests. Many describe the parking as easy, convenient and hassle-free with plenty of spots available. Guests appreciate the close proximity of parking spaces to their rooms, making it simple to park right outside. Some even mention the added security and the fact that parking is free in the front area. However, a few guests note that parking can be limited and even complicated at times with some spaces being across the street or on the other side of the parking lot. Despite these occasional challenges, the overall sentiment suggests that parking at Berlin Heritage Inn largely meets guests’ expectations.
The Berlin Heritage Inn has earned considerable praise for its cozy fireplaces in the rooms, a feature that enhances the overall ambiance and atmosphere. Many guests highlighted the fireplace as a delightful and thoughtful addition, perfect for fall and especially cherished during the Christmas season. The combination of the fireplace with the jacuzzi or jetted tubs further elevated the experience, making it a top favorite among visitors. The suite with both a jacuzzi and fireplace received specific commendation. This harmonious blend of warmth and relaxation made the stay exceptionally enjoyable for those looking to unwind.
Berlin Heritage Inn has garnered praise for its facilities and services catering to business travelers. The rooms are consistently described as well-kept, providing a comfortable environment with work desks that guests found functional for their needs. The hotel's Wi-Fi receives excellent reviews, noted as both strong and reliable, which is crucial for uninterrupted business communication.
The check-in process at the hotel is highlighted as quick and easy, ensuring a smooth start to the stay. Guests have expressed satisfaction with the professionalism and helpfulness of the staff, who are also recognized for their effective business communication skills. Additionally, the reservation process is mentioned as efficient.
Meeting room facilities are available and considered adequate for business purposes, making the Berlin Heritage Inn a viable option for travelers with professional commitments. The combination of great room amenities, reliable Wi-Fi and organized reception makes this hotel a solid choice for business stays.
The Berlin Heritage Inn generally provides accessible and convenient accommodations for guests with disabilities with numerous reviews highlighting the ease of access to rooms, the main entrance and overall facility. Guests appreciated the accessible pathways leading to the lobby and hallways, emphasizing that the location was well-suited for individuals with mobility concerns. Some rooms were noted to be wheelchair accessible and there was mention of this being facilitated for most entry-level units.
However, some areas received criticism for not fully meeting accessibility standards. Particularly, the absence of an elevator and the need for additional handicap bars and handrails in bathrooms were points of contention. Some guests faced challenges with icy steps and insufficient ramps, making wheelchair access difficult. The hotel has taken strides to accommodate mobility needs, though further improvements in facilities and more consistent accessible room availability were highlighted as necessary.
Berlin Heritage Inn is a highly regarded destination for pet owners, especially those traveling with dogs. Guests appreciate the hotel’s dog-friendly atmosphere, noting that it is an awesome place for canine companions. The hotel offers convenient amenities tailored to pets, such as designated doggy beds and dedicated areas for walking dogs. The rooms designated for pets are well-kept and updated, ensuring comfort for both pets and their owners.
The Inn goes the extra mile in being super accommodating, which allows guests to bring not just one, but multiple dogs, facilitating a hassle-free stay. Guests have also noted the opportunity to bring their dogs along on tours, adding another layer of convenience and inclusivity.
However, there are a few drawbacks mentioned. Some reviews pointed out the absence of dedicated potty areas for dogs and there were concerns about additional pet fees that guests were informed about only after booking. Additionally, strict policies on pets and reports of unfriendliness regarding emotional support animals have also been flagged.
Despite these issues, the majority of reviews highlight the pet-friendly nature of Berlin Heritage Inn, making it a solid choice for those looking to travel with their furry friends.
Location Show Map
Location
Guests appreciate the serene and peaceful atmosphere despite being so close to downtown Berlin, making it an ideal spot for both shopping sprees and restful getaways. The views are often highlighted as a pleasant bonus, contributing to the welcoming ambiance of the property. Whether visiting for an overnight trip or an extended stay, the location of Berlin Heritage Inn proves to be both perfect and practical for enjoying all that Amish Country has to offer.
Breakfast
Guests valued the plentiful and diverse choices with both hot and cold items, catering to different preferences. The inclusion of prepackaged and microwaveable items was seen as convenient by many, though a few noted a preference for more homemade and fresh bakery items.
The breakfast’s presentation and the use of disposable items drew mixed opinions; some found it wasteful while others appreciated the easy and quick service. Coffee and hot beverages received commendation for their taste and availability.
However, a minority of guests felt the breakfast was basic, adequate or less impressive compared to previous experiences. Some were disappointed with prepackaged items and the limited freshness of certain foods.
Despite a few critical voices, the overall sentiment leaned towards satisfaction with breakfast being a highlight of their stay at Berlin Heritage Inn.
Rooms
Guests also mentioned useful amenities such as coffee makers and hot tubs, adding to their convenience and comfort. The rooms were reported to be cozy, especially the ones at the Carriage House with beautiful decor and new furnishings. A good number of visitors enjoyed the scenic views from their rooms, contributing to a pleasant stay.
However, there were some concerns. Noise was an issue for rooms close to gathering or dining areas and thin walls meant neighbors could sometimes be heard. Some rooms had a musty or smoky smell and occasional complaints about old mattresses or the need for room updates were mentioned. Bathrooms tended to be on the smaller side for some guests and a few reported issues with thin towels or missing amenities like microwaves.
Despite these minor drawbacks, the overall sentiment was positive with the rooms being described as clean, comfortable and often exceeding expectations. The convenient location and friendly staff further enhanced the guest experience at the Berlin Heritage Inn.
Beds
However, the reviews also pointed out areas for improvement. A number of guests found the beds to be hard, outdated or not as comfortable as expected. Some mentioned that mattresses were lumpy, in need of flipping or replacement and pillows could use an upgrade. A few reviewers even described their beds as very uncomfortable or broken down.
Overall, while many guests enjoyed a comfortable sleeping experience, consistency in bed quality seems to be an area that could benefit from attention and improvement.
Cleanliness
The cleanliness of the hotel appears to be a consistent theme with guests frequently noting the fresh-smelling towels and bedding. Some even mentioned that the Berlin Heritage Inn is the cleanest hotel they have ever stayed in. The property maintenance is another point of praise with both the rooms and the overall surroundings described as well-maintained.
Additionally, guests have also appreciated the friendly and helpful staff, who contribute to the overall positive experience. Despite a few isolated reports of cleanliness issues, the general consensus is overwhelmingly positive, suggesting that Berlin Heritage Inn places a high priority on maintaining cleanliness and comfort for its guests.
Staff
Regular visitors appreciate seeing the same familiar faces, which adds a personal touch to their stay. Many reviews emphasize the accommodating nature of the staff, always willing to assist with any needs or provide information about local attractions. The housekeeping team also garners praise for their polite and helpful demeanor, contributing to the hotel’s overall welcoming atmosphere.
Occasionally, there are comments about less satisfactory experiences, such as unfriendly interactions at the front desk or service that wasn’t quite up to par. However, these instances seem to be the exceptions rather than the rule. Generally, the staff at Berlin Heritage Inn is lauded for creating a pleasant and hospitable environment for their guests.
Wi-Fi
Parking
Rooms with Fireplace
Business
The check-in process at the hotel is highlighted as quick and easy, ensuring a smooth start to the stay. Guests have expressed satisfaction with the professionalism and helpfulness of the staff, who are also recognized for their effective business communication skills. Additionally, the reservation process is mentioned as efficient.
Meeting room facilities are available and considered adequate for business purposes, making the Berlin Heritage Inn a viable option for travelers with professional commitments. The combination of great room amenities, reliable Wi-Fi and organized reception makes this hotel a solid choice for business stays.
Accessible
However, some areas received criticism for not fully meeting accessibility standards. Particularly, the absence of an elevator and the need for additional handicap bars and handrails in bathrooms were points of contention. Some guests faced challenges with icy steps and insufficient ramps, making wheelchair access difficult. The hotel has taken strides to accommodate mobility needs, though further improvements in facilities and more consistent accessible room availability were highlighted as necessary.
Dog Friendly
The Inn goes the extra mile in being super accommodating, which allows guests to bring not just one, but multiple dogs, facilitating a hassle-free stay. Guests have also noted the opportunity to bring their dogs along on tours, adding another layer of convenience and inclusivity.
However, there are a few drawbacks mentioned. Some reviews pointed out the absence of dedicated potty areas for dogs and there were concerns about additional pet fees that guests were informed about only after booking. Additionally, strict policies on pets and reports of unfriendliness regarding emotional support animals have also been flagged.
Despite these issues, the majority of reviews highlight the pet-friendly nature of Berlin Heritage Inn, making it a solid choice for those looking to travel with their furry friends.
No, Berlin Heritage Inn doesn't have any pool.
No, a spa isn't available at Berlin Heritage Inn.
Yes, Berlin Heritage Inn welcomes dogs.
No, parking facilities aren't available at Berlin Heritage Inn.
No, Berlin Heritage Inn doesn't have a gym.
Location Show Map
More Options
