Hotel am Schloß Köpenick by Golden Tulip
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Summary of reviewsHotel am Schloß Köpenick by Golden Tulip receives notable commendations, particularly for its picturesque and serene location in Köpenick, Berlin. Positioned advantageously by the Dahme River, the hotel offers stunning views of Köpenick Castle and the old town, making it a prime base for exploring the historic area with ease. The setting provides not only tranquility but also good access to public transportation, enhancing connectivity to Berlin’s city center and other districts. The proximity to local restaurants, cafes and shops further adds to its convenience and charm.
The breakfast at the hotel is another highlight, offering a varied and extensive buffet that caters to diverse tastes. The scenic dining terrace overlooking the river and castle significantly enhances the experience. While some guests noted occasional shortages and issues with replenishment, the overall quality and freshness of the food, including coffee and hot dishes, are widely appreciated.
Dinner options at the on-site Italian restaurant and pizzeria consistently garner praise. Guests enjoy the varied menu, featuring especially noteworthy pasta and pizza dishes, in a cozy setting with the bonus of a beautiful outdoor terrace view. Friendly service and the convenience of this quality dining venue on the premises further elevate the dining experience.
Room reviews, however, present a varied picture. While some guests lauded the cleanliness, comfort, spaciousness and pleasant views from their rooms, others noted significant drawbacks. Many rooms are described as outdated and in need of renovations with frequent complaints about insufficient air conditioning, noise from the street and a lack of basic amenities.
Cleanliness of the hotel exhibits mixed reviews as well. Some guests find the environment generally clean with attentive staff, but issues with mold, dust and substandard thoroughness in some rooms have been raised.
The staff at Hotel am Schloß Köpenick is a significant asset, often described as friendly, welcoming and helpful. The reception staff, in particular, is praised for their competency and courteous service. Despite some instances of staff being overwhelmed during peak times, the overall guest experience is positively impacted by the hotel’s accommodating personnel.
Wi-Fi services at the hotel receive mixed feedback. While some guests experience good connectivity, many others face challenges with slow, unreliable connections and limited internet access. The inconsistent Wi-Fi performance can be a noted disadvantage for those needing dependable internet during their stay.
Parking at the hotel is another point of consideration. It offers an underground garage for an additional fee, although the spaces are limited and narrow, which can be problematic for larger vehicles. Free parking in nearby residential areas is available but can be challenging to secure, especially at night.
Family travelers find the hotel fairly accommodating with friendly staff making children feel welcome. However, inconsistencies in room amenities, such as the availability of additional beds and the condition of family rooms, suggest areas for improvement. Despite these occasional drawbacks, the hotel generally provides a satisfactory base for family stays, especially for exploring Berlin.
The nightlife around the hotel is lively and vibrant with an array of nearby bars and restaurants contributing to an engaging evening experience. The hotel itself maintains a convivial atmosphere in its common areas, offering guests a spirited social scene particularly during weekends.
In summary, Hotel am Schloß Köpenick by Golden Tulip excels in location, breakfast offerings, dining experiences and staff hospitality, though it has room for improvement in the upkeep of its rooms, Wi-Fi services and parking arrangements. It remains a recommended choice for its scenic setting, friendly service and overall convenience.
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The breakfast at the hotel is another highlight, offering a varied and extensive buffet that caters to diverse tastes. The scenic dining terrace overlooking the river and castle significantly enhances the experience. While some guests noted occasional shortages and issues with replenishment, the overall quality and freshness of the food, including coffee and hot dishes, are widely appreciated.
Dinner options at the on-site Italian restaurant and pizzeria consistently garner praise. Guests enjoy the varied menu, featuring especially noteworthy pasta and pizza dishes, in a cozy setting with the bonus of a beautiful outdoor terrace view. Friendly service and the convenience of this quality dining venue on the premises further elevate the dining experience.
Room reviews, however, present a varied picture. While some guests lauded the cleanliness, comfort, spaciousness and pleasant views from their rooms, others noted significant drawbacks. Many rooms are described as outdated and in need of renovations with frequent complaints about insufficient air conditioning, noise from the street and a lack of basic amenities.
Cleanliness of the hotel exhibits mixed reviews as well. Some guests find the environment generally clean with attentive staff, but issues with mold, dust and substandard thoroughness in some rooms have been raised.
The staff at Hotel am Schloß Köpenick is a significant asset, often described as friendly, welcoming and helpful. The reception staff, in particular, is praised for their competency and courteous service. Despite some instances of staff being overwhelmed during peak times, the overall guest experience is positively impacted by the hotel’s accommodating personnel.
Wi-Fi services at the hotel receive mixed feedback. While some guests experience good connectivity, many others face challenges with slow, unreliable connections and limited internet access. The inconsistent Wi-Fi performance can be a noted disadvantage for those needing dependable internet during their stay.
Parking at the hotel is another point of consideration. It offers an underground garage for an additional fee, although the spaces are limited and narrow, which can be problematic for larger vehicles. Free parking in nearby residential areas is available but can be challenging to secure, especially at night.
Family travelers find the hotel fairly accommodating with friendly staff making children feel welcome. However, inconsistencies in room amenities, such as the availability of additional beds and the condition of family rooms, suggest areas for improvement. Despite these occasional drawbacks, the hotel generally provides a satisfactory base for family stays, especially for exploring Berlin.
The nightlife around the hotel is lively and vibrant with an array of nearby bars and restaurants contributing to an engaging evening experience. The hotel itself maintains a convivial atmosphere in its common areas, offering guests a spirited social scene particularly during weekends.
In summary, Hotel am Schloß Köpenick by Golden Tulip excels in location, breakfast offerings, dining experiences and staff hospitality, though it has room for improvement in the upkeep of its rooms, Wi-Fi services and parking arrangements. It remains a recommended choice for its scenic setting, friendly service and overall convenience.
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel where Dogs Stay Free
Guest Reviews
Hotel am Schloß Köpenick by Golden Tulip is lauded for its superb location in Köpenick, Berlin, which offers a tranquil and scenic setting by the water. The hotel is positioned on the Dahme River, providing stunning views of Köpenick Castle and the surrounding old town. Guests appreciate its central yet quiet location, making it an ideal base for exploring the historic area with many landmarks within walking distance.
Public transportation accessibility is another notable advantage with buses, trams and the S-Bahn conveniently close by, ensuring easy travel to Berlin’s city center and other districts. Nearby, there are numerous restaurants, cafes and shops that add to the convenience and charm of the area.
The picturesque environment along the river enhances the overall experience, making it a perfect spot for walks and relaxation. For those attending local events or exploring Köpenick and Berlin, the hotel's prime location, combined with great views and easy accessibility, makes it a highly recommended choice.
Hotel am Schloß Köpenick by Golden Tulip offers an extensive and varied breakfast experience that has largely received positive feedback from its guests. The breakfast buffet is often described as very good, abundant and delicious with a wide selection of dishes catering to diverse tastes. Guests particularly appreciate the beautiful terrace overlooking the Dahme River and Köpenick Castle, which enhances the dining experience, especially in pleasant weather.
The quality of the food is frequently highlighted with fresh and tasty offerings being a common praise. Items like delicious coffee, scrambled eggs and other hot dishes are regularly mentioned for their quality. Many guests find the breakfast filling and a great way to start their day with prompt replenishment of items ensuring that food remains available throughout the service.
However, there are several critiques to note. Some guests mention that the variety could be improved and there have been instances where the buffet was not replenished promptly, leading to shortages of specific items such as fruit, cold cuts and bread. There are also reports of occasional issues with the coffee machine and the breakfast area being understaffed during busy times, affecting service efficiency.
Price is a contentious point with several guests feeling that the breakfast is overpriced relative to the offerings, which could be more consistent and diverse. Despite some functional setbacks and occasional service lapses, the breakfast generally meets the high standards expected by most travelers.
Overall, while there are areas for improvement, the breakfast at Hotel am Schloß Köpenick is viewed as a positive aspect of the guest experience, valued for its variety, taste and the scenic ambiance provided by its exceptional location.
The dining experience at Hotel am Schloß Köpenick by Golden Tulip consistently receives high praise from its guests. The hotel features an adjacent Italian restaurant and pizzeria that is highly recommended for its good food and diverse menu. Guests have noted the delicious and varied dishes, particularly highlighting the quality of the pasta and pizza. The ambiance is also a strong point with a beautiful outdoor terrace offering a cozy setting and a pleasant view of the nearby water and castle.
Service at the restaurant is frequently described as friendly and welcoming, contributing to a great overall dining experience. The restaurant stands out not only for its food quality but also for its accessibility, given its convenient location within the hotel building. Many guests appreciate the ease of having a quality dining option right on the premises.
For those looking to enjoy their meals in an aesthetically pleasing setting, the restaurant's outdoor area is a favorite. Evening dining on the terrace is often mentioned as amazing with a beautiful view enhancing the meal. The cocktails at the bar also come highly recommended, adding to the restaurant's appeal as a top choice for both dinner and drinks.
Overall, the Italian restaurant at Hotel am Schloß Köpenick by Golden Tulip provides a combination of delicious food, excellent service and a charming atmosphere, making it a highly recommended dining destination for hotel guests.
The reviews of the rooms at Hotel am Schloß Köpenick by Golden Tulip paint a mixed picture. On the positive side, many guests appreciated the cleanliness of the rooms, noting that they were clean, functional and comfortable. Some rooms were described as spacious with great views, particularly of the castle or the river and the beds generally received good marks for comfort. Comfort rooms, in particular, were noted for their quietness and pleasant views. The hotel's location and ambiance were also highlighted positively by some reviewers.
However, there were notable drawbacks. Many guests commented that the rooms are outdated and in need of renovation. Issues related to cleanliness were also mentioned frequently with some reviews noting dusty conditions, cobwebs and less than satisfactory cleaning services. The lack of air conditioning was a common complaint with rooms described as very warm and stuffy, particularly during the summer. Noise was another significant issue, especially for rooms facing the busy street, leading some guests to struggle with street noise despite closed windows.
Additionally, room amenities were found lacking by several reviewers. Common complaints included broken or outdated furnishings, inadequate ventilation and missing basic amenities like refrigerators and proper shower fittings. The view and room size seemed to vary significantly with some guests receiving large, well-equipped rooms, while others contended with small, poorly maintained spaces.
In summary, while some guests enjoyed clean, spacious and well-located rooms, the hotel appears to have considerable room for improvement regarding renovation, amenities and noise insulation.
At Hotel am Schloß Köpenick by Golden Tulip, the beds have received a mix of reviews. Guests often praised the beds as being very comfortable and conducive to a good night's sleep with many remarking on the stability of the bed frames and the overall comfort of the mattresses and pillows. The beds were frequently described as soft and with good bedding, adding a touch of coziness and making it easy to fall asleep.
However, there were some noted issues. Specific complaints included beds that were too small, double beds composed of two single mattresses that occasionally slid apart and inconsistency in bed sizes and firmness. Some guests found the pillows to be excessively hard or thick, which led to discomfort and there were instances where the mattresses and bed frames were worn out or in need of replacement.
Overall, while the comfort of the beds at Hotel am Schloß Köpenick seems generally favorable, attention to specific bed configurations and ensuring the consistency of bed quality could enhance the guest experience.
Hotel am Schloß Köpenick by Golden Tulip receives mixed reviews about its cleanliness. Guests highlight that many areas are kept clean with some describing the rooms as very clean, tidy and even spotlessly clean. Frequent towel changes and attentive cleaning staff add to the positive remarks, making a generally clean and comfortable environment for an overnight stay.
However, several issues have been observed. Complaints about mold, dust and cobwebs are common, particularly in bathrooms and less visible corners. Many guests noted unpleasant odors, particularly in the bathroom and a lack of thorough cleaning in several rooms. Some rooms had visible stains on walls, carpets and duvets and others noted outdated and worn furnishings with cleanliness that could be improved.
In summary, while some guests find the hotel sufficiently clean considering its price, there is a recurring need for more attention to thoroughness and detail in cleaning, indicating room for improvement in maintaining a consistently high standard of cleanliness throughout the hotel.
Hotel am Schloß Köpenick by Golden Tulip receives consistent praise for its friendly, welcoming and helpful staff. Guests frequently describe the staff as attentive, competent and always ready with a smile or a joke. The reception staff, in particular, stands out for their friendliness and efficiency with special mentions of courteous and informative service.
However, some reviews point out occasional lapses in service quality, particularly during peak times. There are instances where staff appeared overwhelmed or not sufficiently trained, impacting their ability to handle specific requests like parking arrangements or replenishing breakfast items promptly. Additionally, a few guests noted communication issues, especially with some breakfast staff not speaking German, which sometimes led to challenges.
Despite these occasional setbacks, the overall experience with the hotel's staff remains highly positive. The diligent housekeeping, accommodating receptionists and the general friendliness of all staff members contribute significantly to the enjoyable atmosphere at the hotel. Families with children, in particular, felt especially well taken care of, adding a commendable touch to the hotel's hospitality.
Hotel am Schloß Köpenick by Golden Tulip has a mixed reputation when it comes to its Wi-Fi services. Guests have acknowledged that the Wi-Fi performance can vary with some experiencing good, stable and fast connections, while others faced challenges with very slow and unreliable internet access. For those relying on high-speed internet, the availability of high-speed Wi-Fi might be a highlight; however, guests frequently noted that free Wi-Fi was often unavailable or limited.
Issues such as weak Wi-Fi signals, problems with internet availability in rooms and difficulty in finding a reliable Wi-Fi spot were common complaints. Additionally, some rooms had only one bar of Wi-Fi signal, making it difficult to connect to anyone or perform online tasks comfortably. In some cases, the internet was described as insufficient for streaming services like Netflix, especially during evenings.
Despite the presence of a technician in the building, some guests reported that the Wi-Fi did not work in their rooms. The overall sentiment regarding the Wi-Fi was that it was either slow, poor or outdated and at times, simply did not work. Furthermore, practical inconveniences such as a lack of free sockets near the bed and issues with TV equipment and HDMI connections compounded the frustrations of technologically dependent travelers.
In summary, while there are pockets of satisfactory Wi-Fi performance at Hotel am Schloß Köpenick, many guests have faced significant issues with internet connectivity and reliability. Travelers planning to stay here might want to prepare for potential internet challenges and perhaps consider alternative arrangements if a stable and fast Wi-Fi connection is critical for their stay.
Hotel am Schloß Köpenick by Golden Tulip offers a variety of parking options, including an underground garage directly under the building, which can be useful for guests traveling with cars. However, the parking spaces are quite limited and can be extremely tight, posing a challenge for larger vehicles like SUVs or vans. Guests should anticipate an additional fee, typically around 10 euros per day, for using the underground garage. While the garage provides secure parking, its narrow entrance and cramped conditions can make navigation tricky.
For those who prefer not to pay for parking, it is possible to find free parking in the neighboring residential areas, although this can be especially difficult at night or during peak times. Unfortunately, the hotel does not allow for reservations of parking spots, making this a first-come-first-serve situation. Despite these challenges, some guests found the hotel’s parking facilities beneficial and reasonably priced compared to other options in Berlin. However, it's advised to budget for parking fees and plan ahead to find suitable space.
Hotel am Schloß Köpenick by Golden Tulip offers a mixed experience for families. Positive remarks highlighted the hotel's family-friendly atmosphere and specific accommodations for children, such as child-friendly information and a welcoming staff, especially with a waiter who has a soft spot for kids. Its prime location near Old Town Köpenick and the overall friendly staff contribute to a pleasant family stay.
However, several reviews indicate areas needing improvement. Some guests mentioned the lack of additional beds and baby cots despite requests and cleanliness concerns were raised about the baby beds. The hotel rooms were described as a bit run-down with noisy street-facing rooms and occasional musty odors. The cramped family rooms and the additional cost for extra beds may not be ideal for larger families.
Despite these drawbacks, the overall consensus suggests a good family holiday, especially for short stays or as a base for exploring Berlin. While the hotel has potential for enjoyable family visits, guests should be aware of the possible inconsistencies in amenities and room conditions.
The nightlife around Hotel am Schloß Köpenick by Golden Tulip offers a vibrant experience for guests. The hotel’s central location is a short walk to Köpenick's lively bar district, which is filled with a variety of good restaurants and bars. This makes it an excellent spot for those looking to immerse themselves in the local dining and entertainment scene.
The area is known for its loud music and ongoing parties that extend late into the night, creating a bustling atmosphere especially on weekends. Guests often gather in the hotel's foyer in the evenings, enjoying drinks and lively conversations. Additionally, the Beer house and Biergarten nearby are highly recommended, as are the local clubs.
For a more serene experience, the steamboat landing provides a picturesque escape and landmarks like Mellowpark and the Fußball Union Berlin stadium add a unique charm to the surroundings.
However, it’s worth noting that the central location also means potential noise disturbances from street activity and other guests socializing outside until late. The occasional street noise and the bar closing early can also be minor inconveniences. Despite these, the overall experience is a good balance of cost and performance, making it a worthwhile choice for those looking to explore Köpenick's nightlife.
The service at the hotel is praised and guests have appreciated dining options such as the Italian restaurant with its friendly staff and evening terrace dining. Whether taking a short vacation or seeking nightlife entertainment, the hotel provides great service and an engaging local environment.
Hotel am Schloß Köpenick by Golden Tulip, though often described as a four-star establishment, seems to fall short in several key areas according to guest reviews. Many visitors found the hotel's facilities and services not up to the four-star standard, citing outdated furnishings and worn-out furniture as reasons for their disappointment. The hotel's overall condition appears to show significant signs of aging, leading some to feel that it urgently needs a refresh to meet contemporary expectations.
Guests often noted that the price-performance ratio was not favorable with amenities and comfort levels more comparable to a 2-3 star hotel than a four-star one. The breakfast offerings were also described as subpar, further detracting from the overall experience. Additionally, some reviews mentioned limited amenities and the additional cost of a morning check-in as drawbacks.
Despite these issues, the hotel does have some favorable aspects, such as a beautiful view of the water, which received positive mentions. However, the overarching sentiment from the reviews suggests that significant improvements are needed in both service and facilities to align with its four-star rating.
Hotel am Schloß Köpenick by Golden Tulip offers a practical and reasonably comfortable option for business travelers visiting Berlin. The hotel boasts a strategic location near public transportation, allowing easy access for those who don't mind utilizing it. The rooms are designed with business purposes in mind, including a table suitable for work and comfortable, clean furniture. The atmosphere caters to business people, providing a very business-like environment.
Despite the functional amenities for business needs, the hotel falls short in some areas. The breakfast area can get crowded, making it less business-friendly and there are no tea or coffee supplies in the room, which could be a drawback for some. Moreover, while the staff are friendly and accommodate late check-ins, the hotel is in need of minor renovations and certain outdoor areas are not well-maintained.
Overall, the hotel is well-suited for short stays and offers a good price-performance ratio for business travelers who prioritize practicality and good service. However, it may not be the best option for those looking for a more spotless environment or additional in-room amenities.
Hotel am Schloß Köpenick by Golden Tulip offers guests an accessible stay with its good transport connections and proximity to the center of Berlin. The hotel is easily accessible and close to public transportation, including trams, making it convenient for those traveling around the city. Additionally, an underground parking garage is available, though it may be narrow for some vehicles.
While the staff in the dining room and kitchen are noted for their friendliness and helpfulness, it is important to mention that the hotel has limited rooms specifically fitted for disabled guests. Although the overall accessibility of the hotel is good, there are hardly any rooms tailored for disabled access and the hotel lacks explicit mentions of such facilities.
The rooms, although spacious, show signs of wear with laminate and furnishings appearing worn out. Despite these aspects, the comfort rooms remain accessible and suitable for short-term stays. The charming Old Town of Köpenick is within walking distance, adding to the appeal of the location.
In summary, Hotel am Schloß Köpenick by Golden Tulip provides an accessible experience with good transport links and helpful staff, though guests with specific accessibility needs may find the limited room options challenging.
Hotel am Schloß Köpenick by Golden Tulip is highly regarded for its pet-friendly services, making it a convenient choice for travelers with dogs. Guests appreciated the presence of numerous green spaces, offering excellent outdoor environments for their four-legged companions. The hotel is described as very welcoming towards pets, allowing dogs in the rooms and offering a special greeting for dogs upon arrival, adding a personalized touch to the stay.
Pets are welcomed warmly, though there's an additional charge of 15 euros, which some noted might be on the higher side. Despite this fee, guests found it worthwhile due to the hotel's accommodating nature towards pets. Although dogs are not permitted in the breakfast room, an alternative spot is provided in the lobby for those with furry friends, showing the hotel's commitment to ensuring a pleasant experience for all guests.
However, a few points of caution were mentioned, such as the incident where a dog bit into a jacket, highlighting the need for pet owners to manage their pets responsibly. Also, the soundproofing of rooms could be improved, as there were reports of a barking dog in an adjacent room. Despite these minor issues, the overall consensus reflects that Hotel am Schloß Köpenick by Golden Tulip is genuinely dog-friendly and a welcoming place for pet owners to stay.
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Location
Public transportation accessibility is another notable advantage with buses, trams and the S-Bahn conveniently close by, ensuring easy travel to Berlin’s city center and other districts. Nearby, there are numerous restaurants, cafes and shops that add to the convenience and charm of the area.
The picturesque environment along the river enhances the overall experience, making it a perfect spot for walks and relaxation. For those attending local events or exploring Köpenick and Berlin, the hotel's prime location, combined with great views and easy accessibility, makes it a highly recommended choice.
Breakfast
The quality of the food is frequently highlighted with fresh and tasty offerings being a common praise. Items like delicious coffee, scrambled eggs and other hot dishes are regularly mentioned for their quality. Many guests find the breakfast filling and a great way to start their day with prompt replenishment of items ensuring that food remains available throughout the service.
However, there are several critiques to note. Some guests mention that the variety could be improved and there have been instances where the buffet was not replenished promptly, leading to shortages of specific items such as fruit, cold cuts and bread. There are also reports of occasional issues with the coffee machine and the breakfast area being understaffed during busy times, affecting service efficiency.
Price is a contentious point with several guests feeling that the breakfast is overpriced relative to the offerings, which could be more consistent and diverse. Despite some functional setbacks and occasional service lapses, the breakfast generally meets the high standards expected by most travelers.
Overall, while there are areas for improvement, the breakfast at Hotel am Schloß Köpenick is viewed as a positive aspect of the guest experience, valued for its variety, taste and the scenic ambiance provided by its exceptional location.
Dinner
Service at the restaurant is frequently described as friendly and welcoming, contributing to a great overall dining experience. The restaurant stands out not only for its food quality but also for its accessibility, given its convenient location within the hotel building. Many guests appreciate the ease of having a quality dining option right on the premises.
For those looking to enjoy their meals in an aesthetically pleasing setting, the restaurant's outdoor area is a favorite. Evening dining on the terrace is often mentioned as amazing with a beautiful view enhancing the meal. The cocktails at the bar also come highly recommended, adding to the restaurant's appeal as a top choice for both dinner and drinks.
Overall, the Italian restaurant at Hotel am Schloß Köpenick by Golden Tulip provides a combination of delicious food, excellent service and a charming atmosphere, making it a highly recommended dining destination for hotel guests.
Rooms
However, there were notable drawbacks. Many guests commented that the rooms are outdated and in need of renovation. Issues related to cleanliness were also mentioned frequently with some reviews noting dusty conditions, cobwebs and less than satisfactory cleaning services. The lack of air conditioning was a common complaint with rooms described as very warm and stuffy, particularly during the summer. Noise was another significant issue, especially for rooms facing the busy street, leading some guests to struggle with street noise despite closed windows.
Additionally, room amenities were found lacking by several reviewers. Common complaints included broken or outdated furnishings, inadequate ventilation and missing basic amenities like refrigerators and proper shower fittings. The view and room size seemed to vary significantly with some guests receiving large, well-equipped rooms, while others contended with small, poorly maintained spaces.
In summary, while some guests enjoyed clean, spacious and well-located rooms, the hotel appears to have considerable room for improvement regarding renovation, amenities and noise insulation.
Beds
However, there were some noted issues. Specific complaints included beds that were too small, double beds composed of two single mattresses that occasionally slid apart and inconsistency in bed sizes and firmness. Some guests found the pillows to be excessively hard or thick, which led to discomfort and there were instances where the mattresses and bed frames were worn out or in need of replacement.
Overall, while the comfort of the beds at Hotel am Schloß Köpenick seems generally favorable, attention to specific bed configurations and ensuring the consistency of bed quality could enhance the guest experience.
Cleanliness
However, several issues have been observed. Complaints about mold, dust and cobwebs are common, particularly in bathrooms and less visible corners. Many guests noted unpleasant odors, particularly in the bathroom and a lack of thorough cleaning in several rooms. Some rooms had visible stains on walls, carpets and duvets and others noted outdated and worn furnishings with cleanliness that could be improved.
In summary, while some guests find the hotel sufficiently clean considering its price, there is a recurring need for more attention to thoroughness and detail in cleaning, indicating room for improvement in maintaining a consistently high standard of cleanliness throughout the hotel.
Staff
However, some reviews point out occasional lapses in service quality, particularly during peak times. There are instances where staff appeared overwhelmed or not sufficiently trained, impacting their ability to handle specific requests like parking arrangements or replenishing breakfast items promptly. Additionally, a few guests noted communication issues, especially with some breakfast staff not speaking German, which sometimes led to challenges.
Despite these occasional setbacks, the overall experience with the hotel's staff remains highly positive. The diligent housekeeping, accommodating receptionists and the general friendliness of all staff members contribute significantly to the enjoyable atmosphere at the hotel. Families with children, in particular, felt especially well taken care of, adding a commendable touch to the hotel's hospitality.
Wi-Fi
Issues such as weak Wi-Fi signals, problems with internet availability in rooms and difficulty in finding a reliable Wi-Fi spot were common complaints. Additionally, some rooms had only one bar of Wi-Fi signal, making it difficult to connect to anyone or perform online tasks comfortably. In some cases, the internet was described as insufficient for streaming services like Netflix, especially during evenings.
Despite the presence of a technician in the building, some guests reported that the Wi-Fi did not work in their rooms. The overall sentiment regarding the Wi-Fi was that it was either slow, poor or outdated and at times, simply did not work. Furthermore, practical inconveniences such as a lack of free sockets near the bed and issues with TV equipment and HDMI connections compounded the frustrations of technologically dependent travelers.
In summary, while there are pockets of satisfactory Wi-Fi performance at Hotel am Schloß Köpenick, many guests have faced significant issues with internet connectivity and reliability. Travelers planning to stay here might want to prepare for potential internet challenges and perhaps consider alternative arrangements if a stable and fast Wi-Fi connection is critical for their stay.
Parking
For those who prefer not to pay for parking, it is possible to find free parking in the neighboring residential areas, although this can be especially difficult at night or during peak times. Unfortunately, the hotel does not allow for reservations of parking spots, making this a first-come-first-serve situation. Despite these challenges, some guests found the hotel’s parking facilities beneficial and reasonably priced compared to other options in Berlin. However, it's advised to budget for parking fees and plan ahead to find suitable space.
Family
However, several reviews indicate areas needing improvement. Some guests mentioned the lack of additional beds and baby cots despite requests and cleanliness concerns were raised about the baby beds. The hotel rooms were described as a bit run-down with noisy street-facing rooms and occasional musty odors. The cramped family rooms and the additional cost for extra beds may not be ideal for larger families.
Despite these drawbacks, the overall consensus suggests a good family holiday, especially for short stays or as a base for exploring Berlin. While the hotel has potential for enjoyable family visits, guests should be aware of the possible inconsistencies in amenities and room conditions.
Nightlife
The area is known for its loud music and ongoing parties that extend late into the night, creating a bustling atmosphere especially on weekends. Guests often gather in the hotel's foyer in the evenings, enjoying drinks and lively conversations. Additionally, the Beer house and Biergarten nearby are highly recommended, as are the local clubs.
For a more serene experience, the steamboat landing provides a picturesque escape and landmarks like Mellowpark and the Fußball Union Berlin stadium add a unique charm to the surroundings.
However, it’s worth noting that the central location also means potential noise disturbances from street activity and other guests socializing outside until late. The occasional street noise and the bar closing early can also be minor inconveniences. Despite these, the overall experience is a good balance of cost and performance, making it a worthwhile choice for those looking to explore Köpenick's nightlife.
The service at the hotel is praised and guests have appreciated dining options such as the Italian restaurant with its friendly staff and evening terrace dining. Whether taking a short vacation or seeking nightlife entertainment, the hotel provides great service and an engaging local environment.
4 Star
Guests often noted that the price-performance ratio was not favorable with amenities and comfort levels more comparable to a 2-3 star hotel than a four-star one. The breakfast offerings were also described as subpar, further detracting from the overall experience. Additionally, some reviews mentioned limited amenities and the additional cost of a morning check-in as drawbacks.
Despite these issues, the hotel does have some favorable aspects, such as a beautiful view of the water, which received positive mentions. However, the overarching sentiment from the reviews suggests that significant improvements are needed in both service and facilities to align with its four-star rating.
Business
Despite the functional amenities for business needs, the hotel falls short in some areas. The breakfast area can get crowded, making it less business-friendly and there are no tea or coffee supplies in the room, which could be a drawback for some. Moreover, while the staff are friendly and accommodate late check-ins, the hotel is in need of minor renovations and certain outdoor areas are not well-maintained.
Overall, the hotel is well-suited for short stays and offers a good price-performance ratio for business travelers who prioritize practicality and good service. However, it may not be the best option for those looking for a more spotless environment or additional in-room amenities.
Accessible
While the staff in the dining room and kitchen are noted for their friendliness and helpfulness, it is important to mention that the hotel has limited rooms specifically fitted for disabled guests. Although the overall accessibility of the hotel is good, there are hardly any rooms tailored for disabled access and the hotel lacks explicit mentions of such facilities.
The rooms, although spacious, show signs of wear with laminate and furnishings appearing worn out. Despite these aspects, the comfort rooms remain accessible and suitable for short-term stays. The charming Old Town of Köpenick is within walking distance, adding to the appeal of the location.
In summary, Hotel am Schloß Köpenick by Golden Tulip provides an accessible experience with good transport links and helpful staff, though guests with specific accessibility needs may find the limited room options challenging.
Dog Friendly
Pets are welcomed warmly, though there's an additional charge of 15 euros, which some noted might be on the higher side. Despite this fee, guests found it worthwhile due to the hotel's accommodating nature towards pets. Although dogs are not permitted in the breakfast room, an alternative spot is provided in the lobby for those with furry friends, showing the hotel's commitment to ensuring a pleasant experience for all guests.
However, a few points of caution were mentioned, such as the incident where a dog bit into a jacket, highlighting the need for pet owners to manage their pets responsibly. Also, the soundproofing of rooms could be improved, as there were reports of a barking dog in an adjacent room. Despite these minor issues, the overall consensus reflects that Hotel am Schloß Köpenick by Golden Tulip is genuinely dog-friendly and a welcoming place for pet owners to stay.
No, Hotel am Schloß Köpenick by Golden Tulip doesn't have any pool.
No, a spa isn't available at Hotel am Schloß Köpenick by Golden Tulip.
Yes, Hotel am Schloß Köpenick by Golden Tulip welcomes dogs.
Yes, parking facilities are available at Hotel am Schloß Köpenick by Golden Tulip.
No, Hotel am Schloß Köpenick by Golden Tulip doesn't have a gym.
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