Hotel Cristal Białystok

Bialystok 53.13252600, 23.15578900 , Ul.lipowa 3/5 (Show on Map)
8.9
Excellent


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Summary of reviewsHotel Cristal Białystok in Białystok is highly recommended for its exceptional location, superb service and impressive array of amenities. Situated in the heart of the city, it offers convenient access to major attractions, restaurants, cafes and shops, making it an ideal base for exploring the vibrant surroundings. Despite its central location, the hotel maintains a sense of tranquility, providing a serene retreat after a day of exploration.

The standout feature of the hotel is the breakfast, which receives enthusiastic praise for its wide variety, quality and delicious offerings. Guests frequently describe the breakfast buffet as lavish, hearty and exceptionally tasty with the opportunity to enjoy a pleasant outdoor dining atmosphere. The dinner experience also garners positive remarks with many complimenting the quality and variety of dishes, although some guests noted inconsistencies in specific meals.

Rooms at the Hotel Cristal Białystok are consistently lauded for their cleanliness, comfort and well-maintained facilities. Guests appreciate the spacious, well-equipped rooms and the modern comforts they offer, although some rooms facing the street may experience noise. The attention to detail by the cleaning staff ensures a pristine environment throughout the hotel.

The professional and friendly staff significantly enhance the guest experience with their courteous and attentive service, consistently leaving a positive impression. Guests commend the staff's willingness to go above and beyond to assist, contributing to the hotel's welcoming atmosphere.

The hotel offers a well-regarded spa, noted for its cleanliness, excellent range of services and relaxing environment. Guests enjoy amenities such as jacuzzis, saunas and the unique salt cave. The gym is also well-maintained and equipped, making it a commendable amenity for fitness enthusiasts.

Parking at the hotel receives mixed reviews. While guests appreciate the availability and security of on-site parking, some find the cost relatively high and space constraints challenging, particularly for larger vehicles.

Families find the hotel convenient and comfortable, highlighting the spacious family rooms and kid-friendly amenities. The thoughtful touches and attentive staff create a welcoming environment for family stays.

The nightlife around the hotel is lively with numerous bars, restaurants and cafes nearby, although the energetic street atmosphere can sometimes result in noise disturbances.

Overall, Hotel Cristal Białystok is a highly praised option for visitors to Białystok, offering a blend of excellent location, comfortable accommodations and top-notch services.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Accessible twin room with access to the wellness and fitness area Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Standard single room with access to the wellness and fitness area Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Standard queen room with access to the wellness and fitness area Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Standard twin room with access to the wellness and fitness area Providing free toiletries, bathrobe and cosmetic mirror. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe as well as city views. This double room also features a electric kettle, tea/coffee maker. The unit offers two single beds.

Comfort Twin Room with access to the wellness and fitness area Providing free toiletries, bathrobe and cosmetic mirror. This twin room has a tea/coffee maker and electric kettle. The room is situated on the courtyard side.

Family room with access to the wellness and fitness area Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Comfort room with queen bed with access to the wellness and fitness area Providing free toiletries, bathrobe and cosmetic mirror. This double room has, tea/coffee maker and air conditioning. The room is situated on the courtyard side.

Queen Suite with Two Single Beds with access to the wellness and fitness area This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Delux room with king size bed with access to the wellness and fitness area The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Guest Reviews
8.9
Excellent
Location
Hotel Cristal Białystok in Białystok boasts an enviable location that consistently draws enthusiastic praise from visitors. Nestled in the heart of the city, it offers the perfect starting point for exploring Białystok's vibrant sights and sounds. The hotel is strategically situated within the Old Town, making it convenient to visit all major attractions, including the central square Rynek Kościuszki, Lipowa Street and the castle. Guests consistently highlight the ease of access to numerous restaurants, cafes, bars and shops, emphasizing the hotel’s proximity to the lively market and pedestrian areas.

The location, often described as ideal, unbeatable and superb, allows guests to step right into the city's bustling life with just a few steps. The convenient central position makes it easy to explore without the need for taxis or other forms of transport. Visitors also appreciate the proximity to the train station, which can be reached on foot in 20 minutes, further adding to the hotel's accessibility.

Despite its central location, the hotel manages to maintain a sense of tranquility, providing a quiet retreat after a day of exploring. Additionally, the staff receive high marks for their friendliness and attentiveness, contributing to an overall positive experience. The hotel’s cleanliness, comfortable rooms and excellent breakfast are frequently commended, making it a great option for both short and extended stays.

The combination of an excellent location, professional service and well-maintained facilities makes Hotel Cristal Białystok a highly recommended choice for anyone visiting Białystok.

Breakfast
At Hotel Cristal Białystok, the breakfast experience leaves a lasting impression with guests frequently highlighting the superb and delicious offerings. Guests appreciate the wide selection and variety of dishes, ranging from hot to cold options, sweet to savory, including freshly cooked items like scrambled eggs and omelets made to order. The breakfast buffet receives praise for its richness and abundance with some guests even noting it as among the best they've had in Europe.

The quality of the food is often described as excellent with mentions of fresh, locally sourced ingredients and a diverse array of options that cater to different preferences, including a small vegan selection. Many enjoy the opportunity to dine outdoors, adding to the pleasant atmosphere.

The attentive and friendly restaurant staff contribute to the overall positive experience, ensuring that guests' needs are met. While a few reviews note that the breakfast could be considered expensive, most agree that the quality and variety make it worth the cost. Overall, the breakfast at Hotel Cristal Białystok is a standout feature, often characterized as lavish, hearty and exceptionally tasty.

Dinner
The dinner experience at Hotel Cristal Białystok's restaurant has received a mix of feedback from guests with a notable number of positive remarks. Many guests have praised the delicious cuisine and excellent food quality, describing the restaurant as very good, fantastic and even exceptional. The varied menu offers interesting and tasty meals with some particularly recommending the steak and tartare. Breakfast also stands out, noted for its good quality.

The restaurant's atmosphere and staff receive commendations for being pleasant and friendly and the establishment benefits from its convenient location in the heart of the city. The availability of an adjoining restaurant and late hours until midnight adds to its appeal.

However, not all reviews are glowing. Some guests found the dinner quality lacking and not up to the hotel's standard with criticisms about specific dishes being cold or not to their taste. Another minor drawback pointed out is the high prices of the culinary offerings.

Despite these occasional downsides, many patrons chose the hotel restaurant over other options in the city, underscoring a generally positive reception. The pleasant patio, perfect for summer evenings, enhances the dining experience, making the restaurant a recommendable aspect of the hotel.

Rooms
The rooms at Hotel Cristal Białystok are consistently praised for being clean, comfortable and well-equipped, offering a pleasant stay. Many guests appreciate the spaciousness and modern comforts, including large bathrooms and air conditioning. The decor, while sometimes considered dated, generally maintains a cozy and inviting atmosphere. Cleanliness is a standout feature with rooms often described as tidy and neat.

While the soundproofing of windows is effective for some, other rooms facing the street can be noisy, impacting sleep quality. Beds are often highlighted as large and comfortable, though there are occasional reports of narrow or creaky ones. Some rooms exhibit signs of wear, such as peeling wallpaper, stained carpets and outdated bathrobes, which could use refreshing.

Guests enjoy amenities like complimentary mineral water, bathrobes, slippers and snow-white towels. Despite some variations in room sizes, the overall experience is positive, making it a reliable choice for comfort and convenience.

Beds
At the Hotel Cristal Białystok, guests have diverse experiences with the beds, ranging from highly positive to somewhat unsatisfactory. Many guests found the beds to be quite comfortable, describing them as cozy and even exceptionally comfortable. High-quality mattresses received commendations, contributing to restful nights. Several visitors highlighted the beds as being well-made and equipped with all necessary amenities. The rooms themselves are noted to be modernly furnished and comfortable, further enhancing the overall stay experience.

However, some guests experienced discomfort due to certain bed configurations, such as two single mattresses pushed together on a double bed, leading to the mattresses moving apart and creating an unsettling sleep. Others mentioned issues with narrow or small beds and uncomfortable pillows. There were also comments about beds being placed too close to the walls or doors, which compromised bed accessibility and comfort for some.

In summary, while many guests praise the comfort and quality of the beds at Hotel Cristal Białystok, some suggest improvements in bed arrangements and addressing issues with mattress conformity and pillow comfort.

Cleanliness
The reviews for Hotel Cristal Białystok universally praise its cleanliness. Guests consistently describe the rooms as "neat, clean and comfortable," with clean bedding, towels and bathrooms. The cleaning staff is often highlighted for doing an excellent job in maintaining meticulously clean and well-maintained rooms. The hotel itself is noted to be "spotlessly clean all around," "well organized," and "perfectly cleaned." While some minor issues like tired decor, dirty carpets or mold are occasionally mentioned, they are vastly outnumbered by positive remarks about the hotel's high hygiene standards. Guests appreciate the "snow-white bed linen," "cleanliness and attention to detail," and the overall pristine environment. The spa and wellness areas are also described as very clean, adding to the sense of a well-kept property. While there are a few isolated complaints, the overwhelming consensus is that the Hotel Cristal Białystok is a very clean and pleasant place to stay.

Staff
The staff at Hotel Cristal Białystok consistently impresses guests with their exceptional service. Reviewers mention that the reception and hotel staff are very helpful, friendly and accommodating. The staff are praised for their professionalism, responsiveness and courteous demeanor. Their outstanding hospitality leaves a positive impression with many noting the team’s attentiveness and willingness to go above and beyond to assist guests. The front desk and reception staff earn high marks for their knowledge and welcoming attitude, making guests feel at ease from the moment they arrive. Overall, the friendly, professional and helpful staff contribute significantly to positive guest experiences at this hotel.

Wi-Fi
Hotel Cristal Białystok boasts mainly positive feedback regarding its WiFi service with many guests appreciating the fast, reliable and high-quality connectivity throughout their stay. The WiFi connection is noted as being both excellent and dependable with consistent praise for its performance. Despite a few mentions of bad experiences, the overall sentiment suggests that the majority of guests encountered satisfactory or even great WiFi during their visit. Adding to the convenience is the easy and ample parking around the hotel, which further enhances the guest experience. Professional and friendly staff, along with clean premises and good services, round out the positive attributes of the hotel.

Spa
Hotel Cristal Białystok has garnered much praise for its spa facilities, frequently described as clean, well-maintained and offering an excellent range of services. Guests appreciated the inclusion of the spa in their stay, often noting the free access for residents as a standout feature. The spa area, though sometimes mentioned as small, was consistently described as cozy, pleasant and welcoming.

A diverse array of amenities are available in the spa, including jacuzzis, saunas (both dry and wet) and a unique salt cave for ultimate relaxation. Additionally, separate rain showers and a relaxation room contribute to a comprehensive wellness experience. Guests found the spa to be a great added value to their stay with many noting the well-managed and modern wellness zone.

The staff at the spa received high marks for their pleasant service and warm communication, which enhanced the overall experience. Some reviews highlighted the elegant and intimate decoration of the wellness area, contributing to a serene and luxurious atmosphere.

While a few guests felt the need for improved soundproofing and noted occasional malfunctions, the overall sentiment towards the spa was highly positive. The balance of excellent facilities and service makes the spa at Hotel Cristal Białystok a rejuvenating retreat for those staying at the hotel.

Gym
The gym at Hotel Cristal Białystok receives generally positive feedback from guests. It's widely recognized for being well-maintained and clean with good and reasonable prices for access. Guests appreciate the quality and variety of the equipment available, making it a good option for those looking to maintain their fitness regime while traveling. The gym's condition is consistently noted to be very good and even excellent by some visitors. However, there are a few mentions that the gym could benefit from better soundproofing and more reliable trainers could enhance the experience. Despite these minor points, the overall impression is that the gym at Hotel Cristal Białystok is a commendable amenity for its guests.

Parking
Parking at the Hotel Cristal Białystok has received mixed reviews from guests with several aspects standing out. The general availability of parking spots is noted positively with many appreciating the convenience of having a parking lot on-site. The location of the parking is also well-received, being described as easy to access and secure. Some guests have highlighted the presence of free parking spots between 17:00 and 9:00 and during weekends.

However, many reviewers mention the cost of parking as a downside, frequently noting that it can be on the higher side. Specific charges ranging from 40 to 70 Zlotys per day are mentioned with some guests feeling that the price is a bit too steep, although others find it worth the peace of mind for secure parking. The parking area itself is generally seen as organized, clean and in good condition.

Space constraints seem to be a recurring issue with some guests reporting that it can be tight and difficult to find a spot without a reservation, especially for larger vehicles. The limitations and the necessity of possibly booking a parking space in advance can cause inconvenience.

Street parking and parking in the backyard provide alternative options with street parking noted as relatively easy and the backyard offering secure spots. Overall, while the parking facilities at the Hotel Cristal Białystok are considered convenient and secure, the added cost and occasional space limitations may be a consideration for potential guests.

Family
Hotel Cristal Białystok provides an enjoyable stay with a particular focus on families. Guests find the large family rooms comfortable and equipped with family-sized beds, making them well-suited for family vacations. The hotel offers a family-friendly environment, evident in amenities such as entertainment and games areas and a spacious kid-friendly setting.

Guests appreciated the clean, soundproof rooms and highlighted the spacious family suites as ideal for larger families. The hotel's staff is noted for being caring and attentive, providing a welcoming atmosphere for children. Additional touches like free breakfast for kids and the family-run breakfast area enhance the experience for families.

The restaurant and spa also add to the hotel's appeal, providing cozy spaces where families can relax. The hotel’s thoughtful gestures, like sending back items left in rooms, contribute to a positive overall experience, making it a great choice for a family getaway.

Nightlife
The nightlife scene around Hotel Cristal Białystok is vibrant and lively with numerous bars, restaurants and cafes conveniently close by, perfect for those who enjoy an active evening atmosphere. The hotel's central location places guests right in the heart of the action, making it easy to explore the bustling bar scene. However, this energetic environment comes with some challenges. Noise from the street, particularly from nearby bars and beer gardens, can be quite noticeable, especially on weekends. Guests have reported loud music, partygoers and general street noise continuing late into the night, affecting sleep quality.

Despite the hotel's significant efforts in soundproofing with several mentions of effective window insulation, the noise can still be a concern for some, particularly for the rooms facing the road. The noise from the Vodka and Beer Bar located in the hotel building itself and the sound of street racers on cobblestones add to the overall auditory experience. The mixed outcomes regarding noise insulation suggest that while some guests felt well-separated from the hustle and bustle, others experienced disturbance throughout the night.

In summary, Hotel Cristal Białystok offers a perfect spot for nightlife enthusiasts wanting to be in the midst of a bustling city atmosphere, but guests sensitive to noise might need to consider these factors or request a quieter room at booking.

4 Star
Hotel Cristal Białystok has elicited mixed feedback regarding its four-star rating with some guests suggesting it does not fully meet the expected standards, indicating it might feel more like a three-star hotel with four-star amenities. However, many reviewers found it to be a high-standard hotel that lives up to the Best Western reputation, highlighted by the professional and friendly service.

In terms of facilities and services, the hotel is praised for delivering more or less everything one might expect from a four-star establishment. Guests particularly appreciated the very clean, spacious rooms, which come with ample wardrobe space and elegant decor. The rooms are well-maintained and equipped with necessary furniture and user-friendly bathrooms and showers.

Despite some criticism regarding its star rating, many visitors felt the hotel offered great value for money with several calling it excellent in terms of affordability. The small but cozy spa area added to the positive experiences of some guests, enhancing the overall sense of comfort and relaxation during their stay.

Overall, while there are opinions that the star rating might need reassessment, Hotel Cristal Białystok generally provides a high standard of service that aligns well with its supposed four-star status.

Business
Hotel Cristal Białystok stands out as an excellent choice for business travelers, complemented by its professional high level of customer service and attention to business needs. The hotel offers convenient business facilities, creating a business-oriented environment that caters specifically to the demands of modern professionals. The soundproof rooms and large desk spaces are perfectly suited for work, providing a comfortable area that balances productivity and relaxation.

Strategically located near all major city attractions, the hotel ensures easy access to essential destinations while maintaining a professional environment ideal for business engagements. Discounts and designated family sections further enhance its appeal, making it a practical option for brief stays and business stopovers.

Overall, it is highly recommended as a suitable destination for business trips, consistently receiving praise for being perfect for business travelers and maintaining a professional environment ideal for temporary business-related stays.

Accessible
Best Western Hotel Cristal appears to be a top choice for travelers with disabilities, thanks to its impressive focus on accessibility. The hotel's accessibility features are well-covered with guests highlighting the availability of accessible parking and wheelchair-friendly entryways. Public areas and the lift are also designed to provide seamless mobility for those using wheelchairs.

Rooms are particularly well-lauded for their accessibility. Guests have appreciated the handicapped accessible rooms, equipped with adequately-sized showers, threshold-free doors and handy railings in bathrooms. The rooms are built with accessibility in mind, ensuring a comfortable stay for guests with various needs.

Beyond the rooms, the hotel's amenities are also accessible. The spa is noted for its good accessibility and there are family-friendly sections and noise-reduced relaxation areas, adding to the overall comfort of the stay.

The location of the hotel is another positive, situated near spots that are accessible and convenient to reach. Despite a lack of designated info in some areas, the hotel's commitment to accessibility shines through, making it a reliable option for travelers with disabilities.

Honeymoon
Hotel Cristal Białystok is frequently highlighted as an ideal location for honeymooners with numerous guests lauding its excellence in catering to couples on their special trip. The atmosphere is consistently described as romantic and lovely, contributing to an overall honeymoon ambiance that enhances the experience.

The hotel's facilities are tailored for relaxation and enjoyment. Guests have access to a jacuzzi relaxation zone and a sauna with discounts applied making these amenities even more appealing. There are separate spa access and a good relaxation room that provides an appropriate section for unwinding in peace.

The honeymoon suite garners particular praise for its luxurious features, making it a standout option for couples seeking a plush and romantic getaway. Soundproofing measures ensure that privacy is maintained, adding to the sense of seclusion and intimacy.

Overall, Hotel Cristal Białystok is repeatedly described as perfect, amazing, wonderful and great for honeymoon stays, making it a top choice for couples looking to celebrate their new life together.

Romantic
Nestled in a romantic setting, the Hotel Cristal Białystok creates an idyllic retreat for couples seeking a memorable getaway. With a charming ambiance that permeates the hotel, it excels in creating a serene and romantic environment. The rooms, especially those at the front offering views of the adjacent church, are lauded for their tranquility and privacy, making them perfect for relaxation.

Guests appreciate the top-notch cleanliness and the thoughtfully designed spaces that allow for intimate moments. The hotel's location is a standout feature, providing a peaceful backdrop that complements its romantic allure. The old-style restaurant, known for its romantic atmosphere, enhances the overall experience, making dining enjoyable for couples.

Overall, the combination of a charming location, quiet surroundings and romantic touches throughout the property makes Hotel Cristal Białystok a highly recommended choice for couples looking to enjoy quality time together.

Dog Friendly
The Hotel Cristal Białystok proves to be a solid choice for travelers with dogs, thanks to its consistently positive feedback regarding its pet-friendly facilities and services. Dogs are warmly welcomed and accepted throughout the hotel, ensuring a pleasant stay for pet owners. The hotel offers pet-friendly rooms and includes thoughtful touches such as dog biscuits to make furry guests feel at home. The staff is known to be accommodating to pets and the hotel enforces a friendly policy towards dogs without any issues.

The surrounding area is conducive to pet activities, providing a good location for walking dogs. This makes it easy to take your dog for a stroll right from the hotel premises. While a fee for dogs does apply, the overall attentive service and positive environment for pets make up for it. In summary, the Hotel Cristal is a pet-friendly facility that ensures both pets and their owners enjoy a hassle-free, comfortable stay.


No, Hotel Cristal Białystok doesn't have any pool.

Yes, a spa is available at Hotel Cristal Białystok.

Yes, Hotel Cristal Białystok welcomes dogs.

Yes, parking facilities are available at Hotel Cristal Białystok.

Yes, Hotel Cristal Białystok has a gym.

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