Hotel Royal & Spa

Bialystok 53.13203000, 23.15922800 , Rynek Kościuszki 11 (Show on Map)
9.0
Excellent


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Summary of reviewsHotel Royal & Spa in Białystok receives widespread acclaim for various aspects, largely resulting in a highly favorable impression among guests. The hotel's exceptional central location places it within easy reach of key attractions such as the Cathedral and Branicki Palace, as well as numerous bars and restaurants, making it an ideal base for exploring the city. Visitors appreciate the clean, spacious rooms and the blend of modern amenities with the historical charm of the old town.

The breakfast offerings at the hotel are exceptionally well-regarded, often described as delicious, excellent and varied. Guests particularly enjoy the buffet, which includes made-to-order omelettes, freshly squeezed juices and local cuisine. The service during breakfast is typically friendly and attentive, adding to the overall positive experience. Dinner, too, is praised for its superb quality, elegant interiors and delightful setting with a special mention for the hotel’s own brewery offering locally brewed beers.

Rooms at Hotel Royal & Spa are consistently noted for their cleanliness, spaciousness and modern amenities, making them a comfortable and luxurious retreat. Many reviews highlight the large, comfortable beds, stylish decor and ample amenities provided in the rooms. The overall cleanliness and maintenance of the property contribute to a fresh and inviting atmosphere throughout the hotel.

The staff at Hotel Royal & Spa consistently receive high accolades for their friendliness, attentiveness and professionalism. From the reception to the cleaning team and restaurant service, guests are impressed by the high standard of service, which significantly enhances their stay.

The spa and gym facilities are additional highlights with guests finding the wellness area pleasant and inviting. The spa, featuring a jacuzzi, swimming pool and sauna, is praised for its cleanliness and cozy atmosphere. The gym, while noted as more suitable for cardio workouts, is well-regarded for its quality equipment.

While there are minor areas for improvement, such as the occasional inconsistency in Wi-Fi connectivity and some mixed experiences with parking, the majority of feedback remains overwhelmingly positive. The hotel's strategic location, comfortable accommodations, excellent dining options and outstanding service make Hotel Royal & Spa a top choice for travelers seeking a memorable stay in Białystok.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types
Superior Single Room Providing free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

Superior Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

Prestige Double or Twin Room Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.

Executive Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Guest Reviews
9.0
Excellent
Location
The 'Hotel Royal & Spa' in Białystok garners high praise for its exceptional location, placing guests in the heart of the city with close proximity to key attractions such as the Cathedral, Branicki Palace and numerous bars and restaurants. Centrally located and right on the market square, the hotel offers convenient access to everything, making it an ideal base for exploring the city. Visitors appreciate the beautiful surroundings in the old town and the perfect blend of modern amenities and comfort. The well-maintained property boasts clean, spacious rooms and pleasant facilities including a spa, gym and restaurant. Despite some minor issues with parking space due to its central location, the hotel remains a top choice for its unbeatable position in Białystok.

Breakfast
Hotel Royal & Spa consistently receives high praise for its breakfast offerings. Guests frequently commend the variety and quality of the breakfast with many describing it as delicious, excellent and even fabulous. The breakfast includes made-to-order omelettes, freshly squeezed juices and a range of high-quality, diverse products catering to different tastes.

Many visitors appreciate the inclusion of breakfast in their stay, noting that it's worth the price. The buffet is highlighted for its extensive selection and local cuisine, creating an enjoyable and rich dining experience each morning.

Service at breakfast is often described as friendly and attentive, contributing to the overall positive dining experience. However, a few reviews indicate that the breakfast could benefit from a larger variety of food and more bread options. Some guests also pointed out occasional service issues, such as the breakfast restaurant being too small for the number of patrons and staff being overwhelmed at times.

Overall, the breakfast at Hotel Royal & Spa is a standout feature, delighting guests with its diversity, taste and quality, making it a memorable part of their stay.

Dinner
Hotel Royal & Spa offers a dining experience that has generally received high praise from guests. The restaurant is particularly celebrated for its beautiful and elegant interiors, adding charm and sophistication to the dining experience. A wide variety of cuisines are available with many guests highlighting the delicious and high-quality food, especially during breakfast and dinner. The hotel's own brewery is a highlight, offering an array of locally brewed beers that perfectly complement the dishes.

Service in the restaurant is consistently described as good with instances of exceptional and charming service creating a welcoming environment for diners. The terrace provides a delightful setting for meals, enhancing the overall dining ambiance. Guests remarked on the superb and amazing cuisine with many recommending the restaurant highly.

Despite the overall positive feedback, there were some critiques. A few dishes, such as lamb chops and shrimp, were noted for inconsistency in preparation and seasoning. Additionally, the restaurant ambiance during dinner can be noisy due to the open kitchen. Some experienced poor communication between the hotel and the spa, which dampened the dining experience for a few.

Overall, the majority of diners were pleased with their meals at Hotel Royal & Spa, finding the food and service to mostly be top-notch with some minor areas for improvement. The vibrant bar scene downstairs provides an additional attraction, making the hotel a bustling hotspot for both locals and visitors.

Rooms
Hotel Royal & Spa offers a variety of room types that consistently receive praise for their spaciousness, cleanliness and modern amenities. Guests highlight the comfort and high quality of the rooms, often mentioning features like large comfortable beds, bathrobes, slippers and well-maintained facilities. Many mention the rooms being cozy and stylishly decorated, contributing to a warm and inviting atmosphere.

The hotel rooms are consistently described as very clean, fresh and fragrant, which adds to the overall positive experience. Moreover, rooms come equipped with everything one might need, from ironing boards to glassware, ensuring convenience for guests. There are also mentions of soundproofed rooms and spacious bathrooms that people appreciate.

However, a few challenges are noted, including occasional noise issues from filters or pumps and some smaller rooms not meeting the same level of comfort. Despite these minor drawbacks, the overall feedback celebrates the luxurious and elegantly furnished spaces, making Hotel Royal & Spa a highly recommended stay for comfort and quality.

Beds
Hotel Royal & Spa generally receives positive feedback regarding the comfort of their beds. Overall, many guests found the beds to be comfortable, large and conducive to a good night's sleep. Phrases such as "super comfy beds," "comfortable bed," and "very comfortable beds" frequently appear in reviews, highlighting a consistent level of comfort. Moreover, the rooms are often described as clean and cozy, adding to the overall positive experience.

There are, however, a few recurring complaints about the use of plastic mattress covers and the poor quality of pillows and blankets. A minority of guests mentioned that they found the beds hard and uncomfortable. Despite these occasional issues, the majority of reviews lean heavily towards a satisfying and comfortable stay with an emphasis on the good quality of the mattresses. The mixture of charming, cozy rooms and the hotel's high standard contribute to an overall favorable impression of the sleeping arrangements at Hotel Royal & Spa.

Cleanliness
Hotel Royal & Spa consistently impresses guests with its exceptional cleanliness. The hotel is notably very clean with rooms and common areas maintained to a spotless standard. Guests often commend the clean and fresh-smelling environment, highlighting the impeccable hygiene and well-kept facilities. The rooms are described as not only clean but also elegantly and tastefully furnished, blending tradition with modern decor.

The housekeeping team is frequently highlighted for being wonderful, smiling and helpful, ensuring that all areas of the hotel, including the bathrooms, are kept in immaculate condition. Visitors appreciate the clean and tidy ambiance, which contributes greatly to their positive experience.

Additionally, the hotel is strategically located right in the market square, offering easy access to local attractions, along with the convenience of a paid parking lot and on-site restaurants where guests can relish delicious food. All these aspects combined make Hotel Royal & Spa a top choice for travelers looking for a clean, comfortable and well-located stay.

Staff
The unanimous feedback about the staff at Hotel Royal & Spa highlights a consistently high standard of service that exceeds expectations. Guests praise the hotel for its superb service, noting that the staff is unfailingly friendly, attentive and helpful. The reception service is often mentioned as particularly friendly and professional, creating a welcoming atmosphere right from check-in. Notably, the staff goes above and beyond, demonstrating a keen willingness to assist guests, whether through efficient room service or attentive assistance in the spa and wellness areas.

The cleaning team is commended for their diligent, smiling and helpful demeanor, ensuring the rooms are spotless. The restaurant service stands out with its top-level service and friendly waiting staff. Despite minor hiccups, such as occasional lapses in room service or busy receptionists, the overwhelmingly positive feedback regarding the staff's friendliness and professionalism speaks volumes about the hotel’s commitment to hospitality.

Ultimately, Hotel Royal & Spa is lauded for creating an inviting environment with its attentive and courteous staff, enhancing the overall guest experience and setting a benchmark for exceptional service in the hospitality industry.

Wi-Fi
At Hotel Royal & Spa, guests appreciated the very well-functioning Wi-Fi in certain areas with several noting that it worked perfectly for their needs. However, there are some recurring concerns regarding the overall consistency and coverage of the Wi-Fi. While some visitors experienced intermittent connections and poor reception, particularly within their rooms, others expressed frustration with Wi-Fi being nonexistent or not working at all during their stay. A suggestion from reviewers is to make the Wi-Fi password publicly available to ease access. Overall, despite its reliability in some spots, guests agreed that there is room for improvement in the hotel's Wi-Fi service.

Spa
The spa at Hotel Royal & Spa generally receives positive remarks from guests, who describe it as a pleasant and relaxing wellness area. Many appreciated its intimate and cozy nature, highlighting features such as the jacuzzi, swimming pool and a well-maintained, tidy space. Guests frequently mentioned the small but inviting atmosphere of the spa, making it a pleasant retreat within the hotel. The facilities, including a large sauna area and a rooftop pool, contribute to the overall enjoyable experience. The spa is also praised for its cleanliness, which complements the rest of the hotel and the friendly and professional staff who enhance the guest experience.

However, some guests found certain aspects of the spa disappointing. There were mentions of the jacuzzi and certain spa components not functioning properly and some felt it did not meet their expectations. Despite these few shortcomings, the majority opinion remains favorable with many guests finding the spa area to be a superb addition to the hotel's amenities. The gym facilities also garnered positive reviews, further enhancing the wellness experience at Hotel Royal & Spa.

Gym
The gym facilities at Hotel Royal & Spa are generally well-regarded by guests. Most praise the gym for its good quality equipment and consider the overall fitness center quite adequate, though some feel it is more suited to cardio workouts and describe it as a mini gym. Despite some suggestions that the gym could be better equipped, it remains a popular feature among guests who have enjoyed using it during their stay.

Pool
Hotel Royal & Spa offers a variety of amenities that guests have positively highlighted, particularly enjoying the pool area. Described as clean, tidy and fresh-smelling, the indoor pool has become a favorite spot for many. The pool area features not just a swimming pool but also a jacuzzi and saunas, allowing visitors to unwind and relax. While the jacuzzi has occasionally been out of order, the overall pool experience is often praised as fantastic, refreshing and enjoyable, particularly in the evening.

However, guests have noted that the pool is small and the water temperature can be on the colder side, which might not be ideal for younger children or those looking for a leisurely swim. Despite this, the pool area is often described as cozy and intimate, enhancing the relaxation experience after a long trip. The spa services complement the pool, making the overall wellness area a delightful feature of the hotel.

Parking
Hotel Royal & Spa offers various parking options for guests, including on-site parking for a fee and secure parking spaces in the hotel’s backyard. Despite the convenience of having parking available directly next to the hotel, opinions on the parking situation are mixed. Many guests find the parking to be excellent and consider it a significant advantage. The presence of a small, convenient parking area behind the hotel and the availability of private parking are frequently noted positives.

However, there are a few drawbacks. The hotel’s designated parking lot is limited in size, often making it hard to find a space. Some guests mention that the parking can be expensive, especially considering that public parking spaces nearby might be priced similarly or even free. The parking lot's small and cramped nature requires careful maneuvering when entering and occasionally guests are directed to an alternative parking spot about 100-150 meters away from the hotel.

Overall, while the parking options at Hotel Royal & Spa are appreciated, potential guests should be prepared for occasional complications and additional fees associated with it.

Family
Hotel Royal & Spa has been positively noted for its family-oriented atmosphere and friendly staff, creating a pleasant environment for families with children. Guests enjoyed stays with their kids, highlighting the availability of cribs and a specialized children's menu in the restaurant. While some guests mentioned disturbances from external noise sources at night, the overall ambiance and family-friendly services contributed to a satisfying experience for those traveling with children.

5 Star
Hotel Royal & Spa is marketed as a five-star destination and many guests affirm its well-deserved five-star status, praising the complete luxury and exceptional service. Several reviewers commend the hotel as truly representing a five-star quality, solid in its offerings of comfort and hospitality.

However, there's notable feedback about inconsistencies that some believe do not meet the five-star standard. Issues such as the breakfast experience have been highlighted, including limited seating, unclean tables and understaffing, which detract from the expected level of service. Some guests reported that the quality and variety of the breakfast were more akin to a three-star hotel.

Moreover, several guests noted that better communication is required about facilities, such as the jacuzzi being out of order. There are also remarks that the overall dining options could be improved to meet the expectations of a five-star rating. Despite these critical points, many still find the hotel provides friendly luxury in a five-star format, though some believe it falls short of five-star expectations in certain areas.

Business
Hotel Royal & Spa offers a harmonious style and well-thought-out ambiance, catering adequately to business travelers. The hotel is frequently chosen for business trips, noted for its spacious and comfortable rooms with consistent cleaning services. It is a good business hotel and stands out as a great option for those traveling for work. While not at the five-star level, it nonetheless provides essential facilities making it a hotel worth visiting for business purposes.

Indoor Pool
The indoor pool at Hotel Royal & Spa receives consistently positive remarks from guests. Many highlight its niceness and great condition with several describing the pool area as really cozy and very good. Reviewers often emphasize the wonderful and exceptional nature of the pool, suggesting it as a pleasant feature to enjoy during a stay.

Luxury
Hotel Royal & Spa offers a truly luxurious experience that matches well-deserved five-star standards. Guests have highlighted its remarkable price-quality ratio, making it an excellent choice for those seeking luxury without overspending. The hotel's beautiful decor and well-maintained interiors provide an immediate sense of opulence and sophistication.

The tranquil and quiet atmosphere, particularly notable given its city center location, adds to the overall appeal. Rooms are beautifully appointed, combining luxury with cleanliness and excellent service. Many guests have praised the property for exceeding their expectations, mentioning its elegant ambiance and top-level service.

While some noted practical issues with the showers, the overall sentiment remains highly positive. The hotel's friendly staff further enhances the experience, ensuring that guests feel both pampered and well-cared-for. In sum, Hotel Royal & Spa’s blend of absolute luxury, prime location and first-class facilities make it a standout choice for discerning travelers looking for an elegant stay.

Romantic
Hotel Royal & Spa offers a romantic atmosphere perfect for a relaxing getaway. The hotel stands out for its elegance and quiet ambiance in a prime location. Guests appreciate the spacious and completely clean rooms, enhancing the romantic experience. The health spa is particularly inviting with a lovely spa day being a highlight for many. Despite a few concerns about slippery bathroom floors, the overall cleanliness and service are commendable. For those seeking a romantic weekend escape, Hotel Royal & Spa combines elegance with a serene environment, making it a fantastic choice.


Yes, Hotel Royal & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Royal & Spa.

Yes, Hotel Royal & Spa welcomes dogs.

Yes, parking facilities are available at Hotel Royal & Spa.

Yes, Hotel Royal & Spa has a gym.

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