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Summary of reviewsThe Le Talaia Hôtel & Spa Biarritz - MGallery Collection garners high praise for its prime location, ideally positioned near the beach and city center. Guests appreciate the easy access to both the sea and Biarritz's vibrant urban attractions, making it a perfect spot for beach lovers and city explorers alike. The hotel's rooftop terrace with spectacular ocean views and the convenience of safe parking options further enhances its appeal. The rooftop pool, though small and sometimes crowded, is a notable highlight offering beautiful panoramic vistas.
Breakfast at the hotel is generally lauded for its variety and quality, ensuring a delightful start to the day with a wide selection of offerings. While the breakfast room can become overcrowded, most guests find the dining experience enjoyable. Dinner also receives positive remarks, especially at the rooftop restaurant, despite some service delays and a slightly limited menu. The overall food quality and the scenic dining ambiance are often highlighted.
The spacious and comfortable rooms, especially those with sea views, receive commendation for their size and comfort. However, many reviews indicate that the décor and furnishings are outdated and in need of renovation. Cleanliness is generally well-maintained by attentive housekeeping staff, although some areas would benefit from deeper cleaning and updates.
The staff at Le Talaia Hôtel & Spa Biarritz - MGallery Collection is frequently praised for their friendliness, professionalism and warmth, significantly contributing to a positive guest experience. The reception and restaurant staff, in particular, stand out for their courteous and efficient service.
Wi-Fi connectivity varies with some guests experiencing excellent service while others find it spotty and unreliable, particularly in certain areas of the hotel.
The hotel's spa is well-received for its comfort and quality of treatments, although some guests have had issues with accessibility and additional charges.
Overall, the Le Talaia Hôtel & Spa Biarritz - MGallery Collection offers an attractive stay with its prime location, excellent breakfast and dedicated staff, though it would greatly benefit from updates to its rooms and amenities to fully meet contemporary standards. Show more
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Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Heated Pool
Room Types
Family Room with Two Double BedsOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room has a minibar, a tea and coffee maker, a TV and city views. The unit has 2 beds.
Deluxe Panoramic King Room with Ocean ViewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features a minibar, a tea and coffee maker and sea views. The unit has 1 bed.
Superior King RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has a minibar, a tea and coffee maker, a TV and city views. The unit has 1 bed.
Junior King Suite with Sofa BedOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This suite has a minibar, a tea and coffee maker, a TV and city views.
Junior King Suite with Sofa Bed and Ocean ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. This suite has a minibar, a tea and coffee maker, a TV and sea views.
Deluxe King Suite with Sofa BedProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite features a minibar, a tea and coffee maker, a TV and city views.
Deluxe King Suite with Sofa Bed and Ocean ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a minibar, a tea and coffee maker, a TV and sea views.
Superior King or Twin RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has a minibar, a tea and coffee maker, a TV and city views. The unit has 1 bed.
Superior King or Twin Room with Private AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a minibar, a tea and coffee maker, a TV and a terrace. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection consistently earns high praise for its prime location. The hotel is ideally situated near the sea, making it perfect for surfing enthusiasts and beach lovers. Guests appreciate the easy accessibility to the city center with its abundance of cafes, restaurants, shops and local markets. The hotel's proximity to key points of interest allows guests to explore Biarritz on foot, enhancing the overall convenience and enjoyment of their stay.
The rooftop terrace garners admiration for its spectacular views of the ocean and city, complemented by a swimming pool and restaurant, offering a pleasant retreat. Safe parking options are available, adding to the hotel's appeal for those traveling by car.
Guests regularly highlight the exceptional central location, which is perfect for discovering the city’s attractions and enjoying Biarritz without needing a vehicle. The surrounding area is noted for its tranquility at night, making it an ideal base for both exploration and relaxation. The geographical location, right at the start of Gambetta Avenue and close to pedestrian streets, effectively places guests at the heart of Biarritz’s vibrant atmosphere.
In summary, the Le Talaia Hôtel & Spa Biarritz - MGallery Collection stands out for its prime, central location near the beach and city center, combined with breathtaking rooftop views, making it a highly recommended choice for visitors to Biarritz.
Breakfast
The breakfast at the Le Talaia Hôtel & Spa Biarritz - MGallery Collection has generally received high praise from guests, highlighting its impressive variety and quality. Most guests found the breakfast buffet to be excellent with a wide selection of both sweet and savory dishes, ensuring that everyone's preferences are catered for. The diverse and hearty nature of the breakfast stood out with terms like "delicious," "varied," "complete," and "plentiful" frequently used to describe it.
The breakfast service received commendations for its quality and the friendliness of the staff. The breakfast room, however, has been noted to be somewhat compact and can become crowded during peak times, which can lead to a chaotic and factory-like environment. While many appreciated the extensive offerings and the restaurant's ambiance, a few guests mentioned that the high price did not always align with their expectations, labeling it as too expensive.
Special mentions include the breakfast waitress's excellent service and the overall well-stocked buffet. Although some guests felt that the breakfast became monotonous after a few days or that it lacked more homemade food options, most reviews highlight a positive, satisfying breakfast experience with a great overall atmosphere.
In conclusion, the breakfast at Le Talaia Hôtel & Spa Biarritz - MGallery Collection is widely recognized for its quality and variety, making it a recommended highlight of a stay at the hotel, despite the occasional concerns about cost and crowding during busy times.
Dinner
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection offers a notable dining experience with its restaurant frequently highlighted for its quality and local offerings. Guests often remark on the very good meals, both breakfast and dinner with the food and wine being particularly praised. The rooftop restaurant, although limited in its tapas choices, provides an attractive setting with beautiful sunsets, enhancing the dining ambiance.
Service in the restaurant generally receives a good reception, although there are some critiques about early closure times and occasional delays in service, particularly in the evening. The menu, while varied and composed of excellent quality local products, is described as short by some guests. Additionally, a few guests mentioned a lack of food offerings on the rooftop before 6:30 PM.
Despite these minor drawbacks, the dining experience is generally positive with the food at the restaurant often described as good or excellent. The Caesar salad from room service received a particularly negative review, but overall, the cuisine and service maintain a good standard. The hotel’s restaurant continues to be a highlight for many who stay at the Le Talaia Hôtel & Spa Biarritz - MGallery Collection.
Rooms
The 'Le Talaia Hôtel & Spa Biarritz - MGallery Collection' offers rooms that stand out for their spaciousness and comfort. Many guests have appreciated the large, comfortable beds and the ample room size that accommodates families well. Premium rooms, in particular, have received praises for their quality and fantastic sea views. The brightness and room layouts also contribute to a pleasant experience, making the stay enjoyable for those who prioritize space and comfort.
However, the hotel seems to struggle with outdated décor and furnishings, which many reviews suggest are long overdue for renovation. Guests have noted issues with old carpets, peeling paint and generally aging amenities such as bathrooms and furniture. Minor maintenance issues were also mentioned, including broken tiles and non-functional air conditioning in some rooms. These elements detract from the overall experience, suggesting a need for significant updates to match the hotel's otherwise commendable attributes.
Despite the need for modern touches and better upkeep, the rooms are kept clean and the location of the hotel offers beautiful ocean views, which remain a major highlight for many visitors. With its generous room space and comfortable bedding, the Le Talaia Hôtel & Spa Biarritz - MGallery Collection holds promise but would greatly benefit from a thorough refurbishment to align its facilities with contemporary standards.
Beds
Through a varied array of guest feedback, it becomes evident that the beds at Le Talaia Hôtel & Spa Biarritz - MGallery Collection elicit mixed responses. A significant number of guests highlight the high comfort levels often experienced with descriptors like "very comfortable bed" and "comfortable bedding" frequently appearing. The spaciousness and beauty of the rooms also add to the overall sense of comfort with mentions of "huge rooms" and "very romantic" sea views contributing to the appeal.
However, there are several reports of inconsistencies. Some guests found the beds and pillows to be uncomfortable, describing them as either too hard or too soft. There are multiple mentions of hard mattresses and bedding that is "not up to standard" for some shared sleeping arrangements.
Several guests experienced issues such as noisy, creaky beds and mattresses that seemed worn out or sagged in the middle. Room configurations sometimes resulted in gaps between mattresses, which detracted from sleep quality. A few reviews also noted that the beds felt cramped or too small to comfortably accommodate their needs.
Despite these varying experiences, the consensus leans slightly towards positive, especially for those who value comfort in their travel accommodations. The luxurious feel of the rooms and the generally high quality of bedding seem to make the stay pleasant for many. Yet, potential guests with specific bedding preferences or sensitivities may want to inquire further to ensure the best possible experience.
Cleanliness
Le Talaia Hôtel & Spa Biarritz - MGallery Collection maintains a generally clean and welcoming environment with spacious and comfortable rooms frequently highlighted by guests. Many visitors appreciate the clean facilities, spacious accommodations and the attentive efforts of the housekeeping staff to maintain cleanliness throughout the hotel. The beds are noted for their comfort, contributing positively to the overall stay experience.
Despite these positives, several areas within the hotel indicate the need for renovation and deep cleaning. Common concerns include outdated and worn-out furniture, stained carpets and bathrooms that could benefit from refurbishment. Issues such as mold, grime and unpleasant odors in certain rooms suggest a need for more thorough cleaning practices. Some guests reported specific instances of low cleanliness standards, like dusty surfaces and leftover breakfast trays.
While the hotel staff work diligently to keep the premises tidy, occasional lapses in cleanliness have been noted, especially in the bathrooms and carpeted areas. The dated decor and furnishings might detract from the overall experience for some visitors. However, guests who value location and spacious living areas frequently compliment their stay, even though the hotel could use some updates to meet the high standards expected by all visitors.
Staff
The staff at Le Talaia Hôtel & Spa Biarritz - MGallery Collection is frequently praised for their attentiveness, professionalism and friendliness. Guests have highlighted how welcoming and helpful the team is, ensuring a warm reception and a high level of service throughout the stay. The reception staff, in particular, receives numerous commendations for their courteous and efficient approach. Many visitors note the excellent attention and care provided by staff across various departments, including the restaurant, bar and room service.
Despite a few mentions of less favorable experiences, the overarching sentiment is overwhelmingly positive. The competence, politeness and professionalism of the staff contribute significantly to the hotel’s reputation. Guests appreciate the consistent kindness and supportive nature of the staff, from assisting with check-in to managing guest requests competently. Special mentions go to individual staff members like Miguel at the reception, reinforcing the hotel's emphasis on personal and attentive service. Overall, the staff at Le Talaia Hôtel & Spa Biarritz - MGallery Collection plays a crucial role in creating an inviting and pleasurable experience for its guests.
Wi-Fi
In terms of Wi-Fi connectivity at the Le Talaia Hôtel & Spa Biarritz - MGallery Collection, guest reviews highlight a mix of positive and negative experiences. While the hotel's Wi-Fi is described by some as excellent, others report irregular and spotty connections. There are mentions of difficulty in connecting and poor coverage, particularly in the rooms and public areas. Some guests noted that Wi-Fi only functioned properly in the hallway and reception area.
Despite these issues, the hotel offers additional amenities such as an accessible spa and pleasant service from the staff. However, for those prioritizing a reliable internet connection during their stay, the Wi-Fi performance may not meet expectations consistently. Guests have expressed that considering various aspects like the price per room, the Wi-Fi service does not always reflect good value.
Spa
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection offers a variety of amenities including a spa, gym and taxi services. Guests generally appreciate the spa, describing it as clean, spacious, comfortable and welcoming with tastefully decorated interiors and excellent treatments. The staff, particularly Elodie and her colleague, have received high praise for their friendliness and quality of service.
However, some guests have encountered issues such as difficulty accessing the spa with reservations often required and slots filling up quickly. This has led to frustration, as has the additional charge for access to the spa and hammam. Furthermore, some guests found the charges for sauna usage to be unreasonably high, while others reported that the sauna was either unavailable or lacked sufficient availability. There were also mentions of the spa being closed during some stays, adding to guests' disappointments.
Despite these drawbacks, the positive aspects like the fab pool with a sea view and the use of Caudalie shower gel in the facilities add to the overall appeal of the spa experience. However, prospective visitors should plan and reserve in advance to fully enjoy the spa amenities.
Pool
The Radisson Blu Hotel in Biarritz boasts a rooftop pool that has garnered significant praise for its fantastic views and overall pleasant atmosphere. Guests have highlighted the pool's beautiful terrace and superb location, which offers panoramic vistas of the sea. The rooftop setting provides a unique experience, making it a standout feature of the hotel.
Although the pool is heated, some visitors have noted that it can get quite busy, making it difficult to find deck chairs or enough space to swim comfortably. Despite its appeal, the pool's small size has been a point of contention for many, especially during peak times.
The pool's cleanliness and the late availability are generally appreciated, contributing positively to the guests' overall experience. However, noise from the pool motor and occasional crowding have been minor issues. The rooftop pool remains a major attraction, offering a pleasant and scenic spot to relax despite some limitations in size and capacity.
Beach
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection boasts an exceptional location, providing convenient access to Biarritz’s beautiful beaches. Situated close to the sea, guests can enjoy easy walks to popular beach spots like the Basques beach, famed for its excellent surfing conditions. The hotel’s close proximity to the city center and local shops adds to its appeal, making it an ideal choice for those who appreciate both beachside relaxation and urban convenience. Guests particularly enjoy the hotel’s pool with its fabulous sea view and many rooms offer stunning ocean vistas. The beach is a short walk downhill, although the return journey involves a slightly longer walk back uphill. Overall, the hotel’s advantageous location near the coast and vibrant city center, coupled with spectacular views and great beach access, garners positive feedback from its visitors.
Parking
The parking situation at Le Talaia Hôtel & Spa Biarritz - MGallery Collection receives mixed feedback from guests. On a positive note, the onsite parking is considered a welcome asset and is noted for being safe and secure. Guests appreciate the convenience of having parking available directly under the hotel. Additionally, the availability of valet parking and electric car charging options contributes to the convenience.
However, there are significant concerns about the cost and accessibility of the parking facilities. Guests frequently mention that the parking fees, ranging between 20 to 40 euros per night, are excessively high. The parking spaces are described as very tight and difficult to navigate with limited availability often leading to full lots. Issues with the parking system and the absence of an elevator to the parking area add to the inconvenience.
On the whole, while the location and security of the parking are beneficial, the high fees and complicated access distract from the overall experience.
Family
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection appears to be a highly favorable choice for families. Guests consistently praise the spacious and comfortable family rooms, which seem well-suited for larger groups, including families with small children. Many reviews highlight the accommodations being both welcoming and conducive to families, contributing to an overall pleasant atmosphere during their stays.
The hotel offers large rooms that can comfortably fit families of varying sizes, including suites that cater to groups of four or more. This comfort extends to both the bedding and the general room setup, making it a convenient option for those traveling with kids.
Families visiting Biarritz will appreciate the communal areas where children can play, such as the pool, enhancing the hotel's appeal as a family-friendly destination. Although some minor issues were noted, such as noise from the road for rooms with an ocean view, the overall sentiment suggests the hotel is an ideal location for enjoyable and comfortable family getaways.
4 Star
Located in Biarritz, the Radisson Blu Hotel has garnered mixed reviews, especially when it comes to meeting the expectations of a four-star rating. Several guests have expressed disappointment, stating that the hotel's service and facilities do not align with what one might expect from a four-star establishment. Common critiques include the dated appearance of the hotel and a need for significant renovations to meet contemporary standards.
Moreover, practical issues such as the lack of bedside power outlets and the cost and quality of breakfast have been highlighted as areas needing improvement. The value for money has also been called into question with some guests finding the overall experience too expensive given the conditions offered.
Despite these criticisms, it is worth noting that the reception staff received some positive feedback and there were mentions of enjoyable mini suites. However, the consensus suggests that the hotel needs a considerable refresh to align with modern four-star expectations and the high standards associated with the Radisson Blu brand.
Business
Le Talaia Hôtel & Spa Biarritz - MGallery Collection proves to be a strong choice for business travelers. The hotel's professional and friendly staff, as well as its organized and spacious rooms, are particularly well-suited for business meetings. The meeting spaces and rooms, including business and privilege rooms, are considered fabulous and ideal for business trips or stopovers. Additionally, the central location adds to its appeal, making the overall experience comfortable and worth the money. While wifi availability in rooms seems to be an issue, the well-appointed business center and meeting rooms make the hotel a reliable option for business needs.
Accessible
Radisson Blu Hotel Biarritz is recognized for being particularly accessible to guests with disabilities. It provides easy accessibility from the train station via bus and offers various accessible rooms equipped to meet the needs of disabled travelers. The hotel features accessible parking, including free parking options and also offers valet parking for additional convenience. Elevator access ensures that all areas of the hotel are reachable. While there is one mention of a small bed in a specially equipped room for disabled guests, overall, the hotel seems to offer satisfactory accommodations in terms of accessibility.
Rooftop Pool
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection's rooftop pool consistently garners praise from guests for its stunning panoramic views and relaxing ambiance. With a rooftop terrace that includes a pool and a bar, it offers a delightful space for guests to unwind. Many reviews commend the beautiful view from the rooftop pool, highlighting it as a key feature of the hotel. Additionally, the rooftop bar and restaurant are noted for their pleasant atmosphere, adding to the overall appeal of the space. The rooftop pool is described as great, cool and very nice with some guests appreciating that it is heated. Despite a few mentions of the rooftop bar and pool occasionally being closed, the general sentiment remains positive, making it a standout feature of the Le Talaia Hôtel & Spa Biarritz - MGallery Collection.
Romantic
The Le Talaia Hôtel & Spa Biarritz - MGallery Collection offers a romantic escape with its prime location that allows guests to explore the area on foot. Its rooftop pool is a highlight, perfect for an outdoor dip with stunning views of the coastline. The sunset view from the rooms adds a magical touch to any stay, enhancing the romantic atmosphere. Although there were minor issues like moth-eaten curtains, the overall experience at the hotel captures the essence of a romantic getaway.
Yes, Le Talaia Hôtel & Spa Biarritz - MGallery Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Le Talaia Hôtel & Spa Biarritz - MGallery Collection.
No, Le Talaia Hôtel & Spa Biarritz - MGallery Collection doesn't allow dogs.
Yes, parking facilities are available at Le Talaia Hôtel & Spa Biarritz - MGallery Collection.
No, Le Talaia Hôtel & Spa Biarritz - MGallery Collection doesn't have a gym.