Hotel Kostelski Buk

Bihac 44.88160400, 15.90056500 , Kostela Bb (Show on Map)
8.8
Excellent


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Summary of reviewsHotel Kostelski Buk presents itself as a highly favored destination, praised for its prime location next to the serene Una River and its captivating waterfalls. The hotel is ideally situated for exploring the natural attractions, including Una National Park and nearby Bihac Centar, offering splendid views and a tranquil environment perfect for a peaceful retreat. Guests commend the hotel for its picturesque surroundings, adding to its appeal as a delightful escape.

The culinary experience at Hotel Kostelski Buk garners significant positive feedback. Breakfast is remarked as delicious, varied and satisfying with a broad selection meeting diverse tastes and preferences. Dinner at the on-site restaurant is equally celebrated, offering a rich menu of local and international dishes that consistently exceed expectations, earning high marks for quality and authenticity.

Room experiences are generally positive with many guests praising the beautifully designed, clean and spacious accommodations featuring stunning waterfall or river views. The rooms are described as comfortable with the larger suites particularly appreciated for their size and tasteful decor. However, there's some variance in room quality with certain areas noted for needing modernization and better upkeep.

Cleanliness is widely acknowledged with daily room cleaning and well-maintained facilities contributing to a comfortable stay. Minor issues, such as occasional lapses in hygiene standards in specific areas, are mentioned but do not overshadow the overall positive impression.

The staff's service quality stands out for its friendliness, professionalism and attentiveness. Special recognition is given to individuals like Amela and Jasmine at the reception. Despite some isolated comments about occasional unfriendliness, the majority of interactions with hotel staff are positive, enhancing the guest experience.

While free Wi-Fi is offered, reviews point to inconsistencies in signal strength and speed, especially in the rooms. The spa facilities receive high praise for providing a relaxing and rejuvenating experience with amenities like the sauna, Jacuzzi and fitness center positively highlighted.

Free parking is available and generally sufficient, though it can occasionally be unclear where to park due to the lack of designated spaces. The hotel is also favored as a family-friendly destination, offering functional rooms and family-oriented amenities such as a playground on a small island in the river.

Beds at the hotel are mostly described as comfortable, contributing to a good night’s sleep, though a few guests have encountered issues with older beds and limited warmth from blankets.

For business travelers, the hotel offers practical facilities like meeting rooms and workspaces, making it suitable for short business trips despite some travel time considerations due to its location. However, accessibility for guests with disabilities could be improved, considering the small elevators and certain areas being less accommodating.

Lastly, the hotel is celebrated for its romantic atmosphere, making it an ideal choice for couples and newlyweds. Stunning views, romantic settings and amenities such as two-passenger bathtubs contribute to an intimate experience, perfect for a romantic getaway.

In summary, Hotel Kostelski Buk stands out for its beautiful location, excellent dining options, spacious and scenic rooms, cleanliness, friendly staff and romantic ambiance, making it a highly recommended stay despite a few areas for improvement.
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Hotel with EV Charging Stations

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Single Room Modernly furnished air-conditioned room offering a flat-screen TV, a minibar and a wardrobe. Private bathroom provides a shower, while the room offers a balcony.

Deluxe Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as soundproof walls. The unit offers 2 beds.

Standard Double Room with Street View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as a quiet street view. The unit has 1 bed.

Standard Twin Room with Street View Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as a quiet street view. The unit has 2 beds.

Superior Double Room with River View and balcony The spacious double room offers air conditioning, a private entrance, a terrace with river views as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Triple Room with Street View Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as a quiet street view. The unit has 2 beds.

Superior Triple Room with River View and Balcony This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with river views. The unit offers 2 beds.

Deluxe Double Room with River View and Balcony The spacious double room provides air conditioning, a private entrance, a terrace with river views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Standard Triple Room with Street View Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as a quiet street view. The unit offers 3 beds.

Guest Reviews
8.8
Excellent
Location
Hotel Kostelski Buk boasts a prime location offering guests picturesque surroundings and easy access to natural attractions. Situated next to the Una River and its mesmerizing waterfalls, the hotel provides stunning views directly from the rooms and balconies. Visitors appreciate the tranquil and serene environment, ideal for a peaceful retreat. The proximity to Una National Park and the short drive to Bihac Centar enhance its appeal, making it a convenient base for exploring the area. The location is further complemented by a beautiful on-site restaurant, praised for its delightful meals served with spectacular waterfall views. The hotel's cleanliness, comfort and excellent customer service contribute to an outstanding experience in a splendid setting.

Breakfast
Hotel Kostelski Buk offers a notable breakfast experience with many positive mentions from guests. The breakfast is commonly described as delicious, varied and extensive, providing a broad selection that caters to different tastes and preferences. The buffet format is highly appreciated for its diversity and range with many praising its freshness and warmth. Numerous guests found the breakfast to be excellent, perfect and even exceptional, indicating a high level of satisfaction.

The breakfast includes multiple options and is suited for everyone, often highlighted as rich and incredibly diverse, which adds to its appeal. However, there are a few mentions of areas for improvement, specifically the need for more variety and diversity expected from a 4-star hotel. Some reviews noted that while the breakfast was nutritious, it lacked excitement and flavor and a few found it basic or not up to the hotel's standard.

Overall, the breakfast at Hotel Kostelski Buk is praised for its quality, taste and variety, making it a strong point of the guest experience, despite a few calls for enhancement in variety.

Dinner
Hotel Kostelski Buk offers an exceptional dining experience that consistently impresses guests with its top-notch local specialties and international cuisine. The restaurant, conveniently situated under the hotel, is praised for serving delicious and varied dishes, offering everything from fabulous local delicacies to the best Arabic food.

Visitors can expect a rich and incredibly diverse menu that caters to a wide array of tastes with many noting the superb authenticity of the dishes. The quality of the food is consistently rated as excellent with many describing it as an indescribable gourmet pleasure.

Despite occasional comments about cafeteria-like meals and the lack of room service, the majority of reviews highlight the excellence of the dinner options, which often exceed expectations. The restaurant itself is elegant and although it can get very crowded, the overall dining experience is deemed lovely and highly enjoyable by guests.

In sum, the hotel's restaurant stands out as a culinary spot with great food that garners high recommendations.

Rooms
Hotel Kostelski Buk offers a diverse range of room experiences based on guest reviews. The rooms are praised for being beautifully designed, clean and spacious. Many highlight the stunning views, especially those overlooking the waterfall or river, which add a unique charm to the stay. Spaciousness is a recurring positive theme with numerous mentions of large rooms, big bathrooms and comfortable accommodations.

However, experiences vary significantly. Some guests noted that certain rooms are small, old and lack modern amenities like air conditioning and sound insulation. Issues like broken fixtures, outdated furnishings and unpleasant artificial scents were also mentioned. Particular criticism was directed at the bathrooms, which some guests found to be poorly maintained and inadequately equipped with missing shower curtains and old fixtures.

Despite these mixed reviews, many found their rooms pleasant, functional and well-furnished. The suites, in particular, received high praise for their size and beautiful interior design. Guests also appreciated the hotel's ability to upgrade rooms to those with better views without additional charges, showing a level of customer care.

Overall, while the hotel excels in offering beautifully designed and spacious rooms with great views, the disparity in room quality and amenities suggests that some areas could benefit from refurbishments to ensure a more consistent guest experience.

Beds
Hotel Kostelski Buk boasts a reputation for offering comfortable beds, providing a good night's sleep for many guests. Various reviews highlight the overall comfort of the beds and pillows with terms like comfortable, fabulous and very comfy frequently used. The clean bed sheets and the availability of orthopedic pillows add to the sleeping experience. Many guests mention the beds being extremely comfy, contributing to a very relaxing sleep.

However, there are a few critical comments regarding some beds being old and uncomfortable and occasional issues with bed structures, such as squeaking. There were also mentions of limited warmth from the blankets. Despite these occasional drawbacks, most feedback points towards a positive sleeping experience at Hotel Kostelski Buk with many guests appreciating the overall comfort of the bedding provided.

Cleanliness
Hotel Kostelski Buk has received commendations for its noticeable cleanliness with many reviews highlighting the rooms as clean, tidy, comfortable and spacious. Guest satisfaction extends to facilities such as the spa, which is also noted for its cleanliness. Attention to details like clean towels and bed sheets, along with rooms being cleaned daily, add to the positive impression of the hotel's upkeep.

However, some reviews draw attention to areas of improvement. There are occasional mentions of mold in the bathrooms and certain rooms falling below the expected hygiene standard, including instances of spider webs, insects and insufficient cleaning in some areas. Regular cleaning and the maintenance of communal areas like balconies are indicated as areas needing more consistent attention.

Despite these issues, the overall feedback emphasizes that Hotel Kostelski Buk maintains decent levels of cleanliness with particularly excellent standards noted in many rooms. The hotel's stunning views, attentive staff and meticulous detail to facility upkeep contribute significantly to the guest experience, painting a largely positive picture of its cleanliness and comfort.

Staff
Hotel Kostelski Buk boasts a commendable reputation for excellent service, characterized by a consistently friendly and helpful staff. Guests often highlight the professionalism and ease with which the team conducts itself. The reception staff, in particular, are frequently praised for their courteous and welcoming demeanor with individuals like Amela and Jasmine receiving special mentions for their exceptional kindness and attentiveness.

The restaurant staff generally receive positive feedback for their friendliness and politeness, though there were occasional remarks about unfriendliness and rudeness, suggesting room for improvement in some areas. Despite these isolated incidents, the overall sentiment towards the hotel staff remains overwhelmingly positive.

Guests have noted the high level of personalized service with employees often going out of their way to ensure a pleasant stay. Smiling and attentive, the hotel's staff are viewed as cooperative and supportive, contributing significantly to a comfortable and enjoyable experience for visitors.

In conclusion, while the hotel could benefit from addressing the occasional lapses in staff demeanor, the majority of guest interactions with the team at Hotel Kostelski Buk are marked by friendliness, professionalism and a willingness to help, enriching the overall guest experience.

Wi-Fi
Hotel Kostelski Buk offers free Wi-Fi for its guests, providing a convenient amenity for those needing internet access during their stay. While some visitors have reported satisfactory experiences with the Wi-Fi, there is a notable inconsistency in the signal quality and speed. The connectivity tends to be stronger in public areas like the lobby, but many found the signal weak or unreliable in the rooms, particularly on the second and third floors. The Wi-Fi is described as slow at times and could benefit from improvements to enhance the overall guest experience.

Spa
The spa area at Hotel Kostelski Buk has received numerous positive remarks from guests. It features a spacious and well-equipped wellness center that includes a sauna, Jacuzzi and fitness center, all of which are included in the price of the stay. Guests particularly appreciated the sauna, steam bath and whirlpool bath, which provided a relaxing and rejuvenating experience. The mixed Turkish bath on the ground floor is available for free, adding to the appeal of the wellness facilities. While the sauna and Jacuzzi received specific mention for their hedonistic satisfaction, the overall wellness experience was consistently described as good. However, some minor improvements, like the bathroom and toilet door lacking locks, were noted. Overall, the spa amenities and the size of the spa area left a positive impression on visitors.

Parking
Hotel Kostelski Buk offers free parking for guests, which generally receives positive feedback. The availability of parking is sufficient with several spots around the hotel and plenty of spaces most of the time. Some reviewers note that parking can get tight and there are no designated spaces, making it occasionally unclear where to park. Nonetheless, parking is typically not a problem for guests and there are excellent parking facilities available. Additionally, parking is provided on a level below the hotel.

Family
Hotel Kostelski Buk emerges as an excellent choice for a family getaway, thanks to its pleasant and functional rooms, family bedrooms and large suites that are perfectly suited for families. The hotel is located in a beautiful part of the city, making it ideal for relaxation with family or friends. A small island in the Una River, accessible for walks and equipped with a children's playground, adds to its charm. The hotel boasts a family-friendly atmosphere and flexible service, catering to both old grandparents and young kids alike. Despite a lack of nearby facilities and some smaller room sizes, the overall setting, including a small park for children, makes it a great family stay.

Business
Hotel Kostelski Buk provides satisfactory facilities and services for business travelers, featuring rooms equipped with desks and well-appointed meeting and conference rooms. Ideal for short business trips, the hotel’s business-oriented services include excellent meeting spaces and practical business facilities. Its location, while close to Plitvice Park in Croatia, may require some additional travel time due to border crossing. Additionally, for those in need, a prayer room is available above the restaurant on the first floor.

Accessible
Hotel Kostelski Buk boasts easy access and straightforward check-in, making it a convenient choice for travelers. Its prime location near Bihać Centar and a short drive from Una National Park further adds to its appeal. However, guests with disabilities have expressed concerns about the hotel's limited accessibility. The elevators are particularly small and there are areas, such as certain rooms, that are not accessible for handicapped individuals. Despite its historical charm, the hotel might need to make improvements in accommodating guests with mobility challenges.

Romantic
Hotel Kostelski Buk offers a truly romantic experience, ideal for couples and newlyweds. Guests have praised the hotel for its romantic and intimate setting, providing an ambiance that enhances any romantic getaway. The views from the rooms are consistently highlighted as beautiful and stunning with particular mention of the splendid and relaxing vistas, especially at night. The location itself with its magnificent view of the waterfalls, adds to the romantic atmosphere. The hotel features amenities like a two-passenger bathtub, perfect for couples looking to enjoy some private time together. For those seeking romantic walks, the setting of the hotel does not disappoint, offering numerous picturesque spots to explore hand-in-hand. Overall, Hotel Kostelski Buk is celebrated for its romantic location, atmosphere and breathtaking views, making it a prime choice for a romantic retreat.


No, Hotel Kostelski Buk doesn't have any pool.

Yes, a spa is available at Hotel Kostelski Buk.

No, Hotel Kostelski Buk doesn't allow dogs.

Yes, parking facilities are available at Hotel Kostelski Buk.

Yes, Hotel Kostelski Buk has a gym.

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