NH Bilbao Deusto
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Summary of reviewsNH Bilbao Deusto is highly regarded for its strategic location, offering easy access to key attractions in Bilbao, such as the Guggenheim Museum and the historic old town. The hotel is situated in a calm residential area, well-connected by public transportation, facilitating convenient exploration of the city. Guests appreciate the proximity to local shops, bars, restaurants and the riverfront, enhancing the overall experience. Additionally, parking availability, although sometimes at a fee, is appreciated by those traveling by car.
The breakfast at NH Bilbao Deusto is frequently praised for its wide variety and high quality, featuring fresh fruit, assorted breads, sweet pastries, gluten-free options and both vegetarian and meat dishes. Although some guests find the breakfast overpriced and occasionally disorganized during peak times, the majority of reviews highlight the generous and delicious offerings.
Guests have mixed feelings about the rooms. They appreciate the spaciousness, cleanliness, comfortable bedding and modern amenities like air conditioning and US sockets. However, some rooms are noted to be small, outdated and lacking in soundproofing with minor maintenance issues such as musty smells and peeling wallpaper. Despite these concerns, the rooms generally offer a comfortable and convenient stay.
Cleanliness is generally a strong point for NH Bilbao Deusto with many guests describing the hotel as exceptionally clean. The friendly and helpful staff further enhance the clean and cozy atmosphere. However, occasional lapses in cleanliness, such as dirty carpets and overlooked maintenance, are noted by some guests.
The exceptional staff at NH Bilbao Deusto receive consistent praise for their friendliness, attentiveness and professionalism. The warm welcome, multilingual capabilities and helpful advice from the reception team, particularly individuals like Felix, contribute to a pleasant experience for guests. Housekeeping and other personnel are also recognized for their courteous and professional manner.
While some guests report excellent and reliable Wi-Fi, many others experience slow speeds, unstable connections and poor signals, especially on higher floors. The hotel could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
Parking at NH Bilbao Deusto is a mixed experience. The secure, convenient underground parking is appreciated, although navigating the narrow, tight spaces can be challenging for larger vehicles. The cost of parking receives criticism, but alternatives such as public garages and street parking nearby are available.
The beds at NH Bilbao Deusto are generally praised for their comfort with many guests highlighting the large, spacious beds and comfortable pillows. Despite minor complaints about mattresses being too hard or soft and double beds comprising two single beds pushed together, the overall consensus affirms that the beds provide a satisfactory sleeping experience.
As a three-star hotel, NH Bilbao Deusto offers a standard city hotel experience with good value for money, especially for short stays or business trips. The exceptional breakfast and business-friendly atmosphere are notable highlights, although some guests feel the hotel could better align with NH brand standards.
Business travelers appreciate the hotel's strategic location, modern infrastructure and business-friendly amenities, such as a business center and collaborative workspaces. The combination of its location and facilities makes it an attractive choice for business travelers.
NH Bilbao Deusto is generally pet-friendly, allowing guests to bring their dogs and ensuring a comfortable stay for both pets and owners. However, minor inconveniences such as additional fees, less favorable room assignments and the lack of dog-specific amenities are noted by some guests.
Overall, NH Bilbao Deusto is a well-located, comfortable and friendly hotel with a few areas for improvement, making it a favored choice for exploring Bilbao.
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The breakfast at NH Bilbao Deusto is frequently praised for its wide variety and high quality, featuring fresh fruit, assorted breads, sweet pastries, gluten-free options and both vegetarian and meat dishes. Although some guests find the breakfast overpriced and occasionally disorganized during peak times, the majority of reviews highlight the generous and delicious offerings.
Guests have mixed feelings about the rooms. They appreciate the spaciousness, cleanliness, comfortable bedding and modern amenities like air conditioning and US sockets. However, some rooms are noted to be small, outdated and lacking in soundproofing with minor maintenance issues such as musty smells and peeling wallpaper. Despite these concerns, the rooms generally offer a comfortable and convenient stay.
Cleanliness is generally a strong point for NH Bilbao Deusto with many guests describing the hotel as exceptionally clean. The friendly and helpful staff further enhance the clean and cozy atmosphere. However, occasional lapses in cleanliness, such as dirty carpets and overlooked maintenance, are noted by some guests.
The exceptional staff at NH Bilbao Deusto receive consistent praise for their friendliness, attentiveness and professionalism. The warm welcome, multilingual capabilities and helpful advice from the reception team, particularly individuals like Felix, contribute to a pleasant experience for guests. Housekeeping and other personnel are also recognized for their courteous and professional manner.
While some guests report excellent and reliable Wi-Fi, many others experience slow speeds, unstable connections and poor signals, especially on higher floors. The hotel could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
Parking at NH Bilbao Deusto is a mixed experience. The secure, convenient underground parking is appreciated, although navigating the narrow, tight spaces can be challenging for larger vehicles. The cost of parking receives criticism, but alternatives such as public garages and street parking nearby are available.
The beds at NH Bilbao Deusto are generally praised for their comfort with many guests highlighting the large, spacious beds and comfortable pillows. Despite minor complaints about mattresses being too hard or soft and double beds comprising two single beds pushed together, the overall consensus affirms that the beds provide a satisfactory sleeping experience.
As a three-star hotel, NH Bilbao Deusto offers a standard city hotel experience with good value for money, especially for short stays or business trips. The exceptional breakfast and business-friendly atmosphere are notable highlights, although some guests feel the hotel could better align with NH brand standards.
Business travelers appreciate the hotel's strategic location, modern infrastructure and business-friendly amenities, such as a business center and collaborative workspaces. The combination of its location and facilities makes it an attractive choice for business travelers.
NH Bilbao Deusto is generally pet-friendly, allowing guests to bring their dogs and ensuring a comfortable stay for both pets and owners. However, minor inconveniences such as additional fees, less favorable room assignments and the lack of dog-specific amenities are noted by some guests.
Overall, NH Bilbao Deusto is a well-located, comfortable and friendly hotel with a few areas for improvement, making it a favored choice for exploring Bilbao.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel for Adults Only
3-Star Hotel
Guest Reviews
NH Bilbao Deusto is frequently praised for its excellent location, offering easy access to numerous attractions in Bilbao. Guests appreciate its close proximity to the Guggenheim Museum—just a short walk away. The hotel is also conveniently situated near the city center with the historic old town within walking distance. The quiet residential area where the hotel is located is both peaceful and well-connected to public transportation such as the tram and metro, making it simple for visitors to explore the city and other points of interest.
Additionally, the hotel's surroundings include a variety of local shops, bars and restaurants, enhancing the overall convenience for guests. The neighborhood's closeness to the riverfront provides opportunities for pleasant walks or jogs along the promenade. Parking availability, although sometimes at a fee, is considered a plus for those traveling by car.
Reviewers also highlight the attentive and friendly staff, who contribute to a comfortable and welcoming stay. The combination of a quiet yet central location, alongside excellent accessibility and local amenities, makes NH Bilbao Deusto a favored choice for those looking to explore Bilbao on foot while enjoying a tranquil retreat.
The breakfast at NH Bilbao Deusto hotel generally receives high praise from guests. Descriptions frequently highlight the excellent and varied selection with many mentioning the delicious and plentiful options available each morning. Guests appreciate the wide variety, which includes fresh fruit, assorted breads, sweet pastries and even gluten-free choices. The breakfast buffet is often described as complete, generous and of high quality, catering to both vegetarians and meat eaters. Delicious and fresh products are a common theme with items like bacon, eggs and an array of juices often mentioned.
Despite the mostly positive reviews, a few guests felt that the breakfast was overpriced considering what was offered. Some also mentioned the occasional issue with organization, especially during peak times, leading to delays and crowded dining areas. A few noted that specific items like scrambled eggs were sometimes cold and that the coffee quality could be improved.
Overall, the breakfast service at NH Bilbao Deusto generally impresses with its variety and quality, even though a few logistical and pricing concerns were raised by some guests.
The rooms at NH Bilbao Deusto receive a mix of feedback, highlighting both positive and negative aspects. Guests appreciate the spaciousness and cleanliness of many of the rooms, which include comfortable bedding and well-maintained amenities. Some rooms are noted for being modern and well-equipped, featuring air conditioning and US sockets. The connected rooms and peaceful ambiance also add to the hotel's appeal.
However, there are frequent comments about the small size of the rooms, especially for two people with some guests struggling with limited space for luggage and movement. Noise from other rooms and a lack of soundproofing are also common concerns. Additionally, some rooms show signs of wear and outdated features with issues such as musty smells, cracks in the ceiling and peeling wallpaper.
Overall, while NH Bilbao Deusto offers comfortable and convenient rooms for travelers, potential guests should be aware of the variability in room sizes and conditions. It’s advisable to manage expectations regarding space and the possible need for minor maintenance.
The beds at NH Bilbao Deusto receive commendable praise from guests for their comfort and quality. Many reviews highlight the beds as very comfortable with some lauding exceptionally good or even super comfortable beds. Guests appreciate the large, spacious beds, which also feature comfortable pillows, fresh bedding and decent-sized or king-size options. The hotel rooms are often noted for being cozy and soundproof, further enhancing sleep quality.
However, there are a few areas of contention. Some guests found the mattresses either too hard or too soft and there were occasional complaints about beds being too small or uncomfortable. It's also mentioned that the double beds often comprised two single beds pushed together, which could separate during the night. Despite these issues, the overall consensus affirms the beds provide a satisfactory and comfortable sleeping experience.
The rooms themselves are adequately spacious and comfortable, contributing to an overall positive stay for those focusing on a good night's sleep.
NH Bilbao Deusto garners a broad spectrum of feedback regarding its cleanliness. Many guests highlight the hotel as exceptionally clean, describing the rooms and facilities as very clean, tidy and well-maintained. Positive remarks frequently mention clean and comfortable rooms with clean accommodations being a notable hallmark. Guests appreciate the clean and cozy atmosphere, praising the impeccable cleanliness of both the rooms and bathrooms.
However, certain reviews point out inconsistencies. Specific instances of cleanliness issues, such as dirty rooms, unclean bathrooms and overlooked maintenance, are noted by some. These include dirty carpets, neglected bathrooms and occasional findings like hair from previous occupants or candy wrappers. Despite these occasional lapses, the overall sentiment indicates good cleaning standards with the hotel generally providing a clean and comfortable stay.
Frequent commendations also underline the friendly and helpful staff, adding to the general sense of comfort and sanitation throughout the property. The hotel is described as well-located within walking distance of key attractions like the Guggenheim Museum, further enhancing its appeal for travelers seeking cleanliness and convenience.
NH Bilbao Deusto stands out for its exceptional staff, consistently praised for their friendliness, attentiveness and professional demeanor. Guests frequently highlight the warm welcome upon arrival with the reception team particularly noted for their multilingual capabilities and readiness to provide helpful advice. The staff’s problem-solving orientation and willingness to go above and beyond expectations contribute to an overall pleasant experience. Specific members, such as Felix, receive repeated commendations for their efficiency and friendliness, elevating the guest experience with their personal touch and insightful recommendations.
The hotel staff are described as accommodating, polite and consistently attentive, ensuring that all guest needs are met promptly. This high level of service extends beyond the front desk with housekeeping and other personnel also recognized for their courteous and professional manner. The personal attention and dedicated service make guests feel welcome and well looked after throughout their stay.
Overall, the combination of a well-organized reception, knowledgeable staff and outstanding customer service makes NH Bilbao Deusto a highly recommended choice for travelers seeking a hospitable and comfortable experience.
Reviews of the NH Bilbao Deusto indicate mixed experiences regarding the hotel's Wi-Fi. On the positive side, some guests mentioned that the Wi-Fi was excellent and a few found the connection to be good with strong signals and reliability. Additionally, the use of a smart TV was highlighted as a plus for the hotel's technological offerings.
However, a significant number of guests reported various issues with the Wi-Fi. Many experienced slow internet speeds, unstable connections and frequent disruptions, noting that the signal could be practically non-existent at times. The Wi-Fi signal on higher floors, particularly the 4th floor, was often cited as being very poor. Several guests found the Wi-Fi hard to access with there being no internet available at times.
Overall, while some guests had positive experiences, the majority of reviews suggest that the NH Bilbao Deusto could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
NH Bilbao Deusto offers a mixed experience when it comes to parking with both positive and negative aspects highlighted by guests. On the positive side, the hotel provides an underground parking facility that guests describe as secure, convenient and easily accessible. Many appreciated the availability of this private parking garage right at the hotel, which was seen as a good value for money option. Additionally, there are opportunities for free parking in the streets near the hotel, offering an alternative to the hotel's on-site parking.
However, several reviews noted the challenges associated with the parking facilities. The parking garage is often described as narrow and difficult to navigate, particularly with larger vehicles. The spaces can be tight, making it challenging for family cars or full-size vehicles to park without difficulty. The cost of parking also received criticism with many guests commenting on the high daily fee required to use the hotel's parking service.
Despite these challenges, the on-site garage is generally well-maintained and offers peace of mind with its security features. For those who find the hotel's parking too tight or expensive, public garages and street parking options nearby are viable alternatives. Overall, while the parking at NH Bilbao Deusto has its drawbacks, the convenience of having a secure parking option at the hotel compensates for the higher cost and limited space for many guests.
NH Bilbao Deusto is a three-star hotel that offers a generally standard city hotel experience. Guests note that while it generally meets expectations for its category, some feel it could be improved to more closely align with the higher standards often associated with the NH brand. Despite this, many agree that it provides good value for money, especially for short stays or business trips.
The hotel is particularly praised for its exceptional breakfast, which is described as luxurious and excellent for a three-star establishment. The rooms and amenities are in line with typical three-star standards with efficient staff and a business-friendly atmosphere. The general ambiance reflects NH quality, although some guests expected a bit more luxury given the brand name.
The hotel is seen as a good fix for travelers who do not require four-star extravagance, offering a simple and functional stay. While there are mixed feelings about whether the hotel lives up to its price and NH reputation, it delivers what can generally be expected from a hotel of its category, making it a solid choice for a three-star stay in Bilbao.
NH Bilbao Deusto has garnered praise from business travelers for its excellent location, providing easy access to key parts of the city and convenient walkability to both the city center and the old town. The hotel is widely regarded as an ideal choice for business trips, thanks to its modern infrastructure and amenities tailored for professionals.
Many guests highlighted the availability of a business center, making it useful for those needing to work remotely or attend conferences. The hotel also features a large table accommodating two people, which is perfect for collaborative work sessions. For those on quick or short business stays, NH Bilbao Deusto stands out as a preferred option compared to other hotels in the area.
Overall, the combination of its strategic location and business-friendly facilities makes NH Bilbao Deusto an attractive choice for business travelers visiting Bilbao.
The NH Bilbao Deusto offers a generally pet-friendly environment, allowing guests to bring their dogs along for the stay. Reviews highlight that you can stay with your pet and dogs are generally welcome and accepted. Guests appreciated that the hotel’s staff were approachable and resolved issues efficiently when traveling with pets.
However, some travelers pointed out inconveniences such as being assigned less favorable rooms due to having a dog and having to sign several declarations and assurances. There's an additional one-time fee of 20€ for pets and although pets are allowed, the hotel does not provide amenities such as beds, food or water bowls for them.
Despite these minor setbacks, the hotel’s policy allows guests to leave their dogs in the room, ensuring that both the pets and their owners can be comfortable. The location of the hotel is another positive, situated perfectly for visits to attractions like the Guggenheim Museum, approximately 20 minutes from the city center, making it a convenient choice for pet owners who want to explore Bilbao.
The overall sentiment from pet owners is mixed with praise for the dog-friendly policies balanced by criticisms regarding extra fees and the lack of dog-specific amenities.
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Location
Additionally, the hotel's surroundings include a variety of local shops, bars and restaurants, enhancing the overall convenience for guests. The neighborhood's closeness to the riverfront provides opportunities for pleasant walks or jogs along the promenade. Parking availability, although sometimes at a fee, is considered a plus for those traveling by car.
Reviewers also highlight the attentive and friendly staff, who contribute to a comfortable and welcoming stay. The combination of a quiet yet central location, alongside excellent accessibility and local amenities, makes NH Bilbao Deusto a favored choice for those looking to explore Bilbao on foot while enjoying a tranquil retreat.
Breakfast
Despite the mostly positive reviews, a few guests felt that the breakfast was overpriced considering what was offered. Some also mentioned the occasional issue with organization, especially during peak times, leading to delays and crowded dining areas. A few noted that specific items like scrambled eggs were sometimes cold and that the coffee quality could be improved.
Overall, the breakfast service at NH Bilbao Deusto generally impresses with its variety and quality, even though a few logistical and pricing concerns were raised by some guests.
Rooms
However, there are frequent comments about the small size of the rooms, especially for two people with some guests struggling with limited space for luggage and movement. Noise from other rooms and a lack of soundproofing are also common concerns. Additionally, some rooms show signs of wear and outdated features with issues such as musty smells, cracks in the ceiling and peeling wallpaper.
Overall, while NH Bilbao Deusto offers comfortable and convenient rooms for travelers, potential guests should be aware of the variability in room sizes and conditions. It’s advisable to manage expectations regarding space and the possible need for minor maintenance.
Beds
However, there are a few areas of contention. Some guests found the mattresses either too hard or too soft and there were occasional complaints about beds being too small or uncomfortable. It's also mentioned that the double beds often comprised two single beds pushed together, which could separate during the night. Despite these issues, the overall consensus affirms the beds provide a satisfactory and comfortable sleeping experience.
The rooms themselves are adequately spacious and comfortable, contributing to an overall positive stay for those focusing on a good night's sleep.
Cleanliness
However, certain reviews point out inconsistencies. Specific instances of cleanliness issues, such as dirty rooms, unclean bathrooms and overlooked maintenance, are noted by some. These include dirty carpets, neglected bathrooms and occasional findings like hair from previous occupants or candy wrappers. Despite these occasional lapses, the overall sentiment indicates good cleaning standards with the hotel generally providing a clean and comfortable stay.
Frequent commendations also underline the friendly and helpful staff, adding to the general sense of comfort and sanitation throughout the property. The hotel is described as well-located within walking distance of key attractions like the Guggenheim Museum, further enhancing its appeal for travelers seeking cleanliness and convenience.
Staff
The hotel staff are described as accommodating, polite and consistently attentive, ensuring that all guest needs are met promptly. This high level of service extends beyond the front desk with housekeeping and other personnel also recognized for their courteous and professional manner. The personal attention and dedicated service make guests feel welcome and well looked after throughout their stay.
Overall, the combination of a well-organized reception, knowledgeable staff and outstanding customer service makes NH Bilbao Deusto a highly recommended choice for travelers seeking a hospitable and comfortable experience.
Wi-Fi
However, a significant number of guests reported various issues with the Wi-Fi. Many experienced slow internet speeds, unstable connections and frequent disruptions, noting that the signal could be practically non-existent at times. The Wi-Fi signal on higher floors, particularly the 4th floor, was often cited as being very poor. Several guests found the Wi-Fi hard to access with there being no internet available at times.
Overall, while some guests had positive experiences, the majority of reviews suggest that the NH Bilbao Deusto could benefit from improving and stabilizing its Wi-Fi services to meet the satisfaction of all visitors.
Parking
However, several reviews noted the challenges associated with the parking facilities. The parking garage is often described as narrow and difficult to navigate, particularly with larger vehicles. The spaces can be tight, making it challenging for family cars or full-size vehicles to park without difficulty. The cost of parking also received criticism with many guests commenting on the high daily fee required to use the hotel's parking service.
Despite these challenges, the on-site garage is generally well-maintained and offers peace of mind with its security features. For those who find the hotel's parking too tight or expensive, public garages and street parking options nearby are viable alternatives. Overall, while the parking at NH Bilbao Deusto has its drawbacks, the convenience of having a secure parking option at the hotel compensates for the higher cost and limited space for many guests.
3 Star
The hotel is particularly praised for its exceptional breakfast, which is described as luxurious and excellent for a three-star establishment. The rooms and amenities are in line with typical three-star standards with efficient staff and a business-friendly atmosphere. The general ambiance reflects NH quality, although some guests expected a bit more luxury given the brand name.
The hotel is seen as a good fix for travelers who do not require four-star extravagance, offering a simple and functional stay. While there are mixed feelings about whether the hotel lives up to its price and NH reputation, it delivers what can generally be expected from a hotel of its category, making it a solid choice for a three-star stay in Bilbao.
Business
Many guests highlighted the availability of a business center, making it useful for those needing to work remotely or attend conferences. The hotel also features a large table accommodating two people, which is perfect for collaborative work sessions. For those on quick or short business stays, NH Bilbao Deusto stands out as a preferred option compared to other hotels in the area.
Overall, the combination of its strategic location and business-friendly facilities makes NH Bilbao Deusto an attractive choice for business travelers visiting Bilbao.
Dog Friendly
However, some travelers pointed out inconveniences such as being assigned less favorable rooms due to having a dog and having to sign several declarations and assurances. There's an additional one-time fee of 20€ for pets and although pets are allowed, the hotel does not provide amenities such as beds, food or water bowls for them.
Despite these minor setbacks, the hotel’s policy allows guests to leave their dogs in the room, ensuring that both the pets and their owners can be comfortable. The location of the hotel is another positive, situated perfectly for visits to attractions like the Guggenheim Museum, approximately 20 minutes from the city center, making it a convenient choice for pet owners who want to explore Bilbao.
The overall sentiment from pet owners is mixed with praise for the dog-friendly policies balanced by criticisms regarding extra fees and the lack of dog-specific amenities.
No, NH Bilbao Deusto doesn't have any pool.
No, a spa isn't available at NH Bilbao Deusto.
Yes, NH Bilbao Deusto welcomes dogs.
Yes, parking facilities are available at NH Bilbao Deusto.
No, NH Bilbao Deusto doesn't have a gym.
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