Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSercotel Coliseo in Bilbao boasts a prime central location that provides easy access to the city's main attractions, including the Guggenheim Museum, Casco Viejo and Abando train station. The hotel is conveniently nestled between the historical and modern parts of Bilbao, making it an excellent starting point for exploring the city on foot. Visitors frequently praise the hotel for its tranquility despite being in a bustling area and its strategic location that benefits those traveling by car with secure on-site parking.
The breakfast offerings at Sercotel Coliseo receive high marks for variety and quality, featuring a diverse selection of fresh fruits, cereals, cheeses, bread, fresh orange juice and local products. Although occasional issues like overcrowding and limited space are noted, guests generally find the breakfast experience fulfilling and well-managed.
In terms of dining, while the quality of food receives commendation, some guests express concerns over limited hours and menu options at the bar and restaurant. Nonetheless, the food quality remains a standout feature.
Accommodations at the hotel surpass expectations with spacious, clean and quiet rooms. Guests appreciate the modern decor, well-maintained facilities and comfortable beds and pillows. Minor issues such as occasional tobacco smells or the absence of amenities like a coffee machine are mentioned but are largely overshadowed by the positive feedback on room quality and comfort.
Cleanliness at Sercotel Coliseo is frequently applauded with guests consistently noting the hotel's high standards of hygiene. Both individual rooms and common areas are well-kept, contributing to a welcoming and organized environment.
The staff at Sercotel Coliseo are often highlighted for their friendliness, professionalism and attentiveness. Guests appreciate the welcoming and helpful attitude of the team, which significantly enhances the overall experience.
WiFi connectivity is another strong point with guests appreciating the reliable and fast internet service throughout the hotel. Minor issues with network stability are occasionally reported but do not diminish the overall positive feedback.
The hotel gym is well-equipped and clean, meeting guests' expectations for staying active during their visit. Although some facilities like weightlifting equipment and water refill stations are lacking, the gym is generally regarded as excellent.
Parking at Sercotel Coliseo is secure and includes EV charging stations, which many guests find convenient. However, the cost and navigation to the parking area pose some challenges, though the overall sentiment remains positive due to the practicality and security of the parking facilities.
For family travelers, Sercotel Coliseo provides a welcoming and family-oriented atmosphere with spacious, soundproofed rooms and thoughtful amenities for children. The hotel's convenient location and accommodating staff further enhance its appeal for family stays.
Beds at the hotel receive widespread praise for their comfort and quality, contributing to a restful sleep for guests. Varied pillow options also add to the comfort with the bedding quality often described as luxurious.
As a four-star hotel, Sercotel Coliseo largely meets guest expectations with good amenities, cleanliness and quiet environment. While some reviews point out areas for improvement like room amenities and air conditioning control, the overall experience is positive, affirming the hotel's four-star status.
Overall, Sercotel Coliseo is highly recommended for business travelers and tourists alike, offering a blend of comfort, convenience and quality service. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Casino Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double or Twin RoomThis air-conditioned room features satellite TV, free Wi-Fi and a minibar. It also comes with a private bathroom.
Junior SuiteThis spacious suite has a seating area, 50' TV and Bluetooth music device.
Triple RoomThis air-conditioned room has free Wi-Fi, satellite TV and minibar. There is also a safe and a private bathroom with hairdryer and magnifying mirror. Room service is available. There is a sofa bed for an extra person.
Superior (3 Adults)This family room features a satellite 50' TV, Bluetooth music device, minibar and soundproofing.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, soundproof walls, a minibar, heating and a flat-screen TV. The unit offers 1 bed.
Superior Double or Twin RoomThis twin/double room has a private bathroom and a minibar. The unit has 3 beds.
Triple RoomThe triple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a bidet. This triple room features a minibar, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Sercotel Coliseo in Bilbao boasts a prime location that leaves visitors within easy reach of the city's main attractions. Nestled centrally, the hotel is just steps away from key landmarks like the Guggenheim Museum, Casco Viejo (the old town) and the Abando train station. A great choice for those who enjoy exploring cities on foot, the hotel is perfectly positioned to offer easy access to Bilbao's shopping streets, bars, restaurants and cultural sites.
The convenience extends beyond proximity to sights; the location also provides tranquility despite being in a bustling area. It ensures that guests can easily stroll to various points of interest, allowing for a comfortable and immersive city experience. Many reviews emphasize the excellent logistical setup, highlighting the hotel's closeness to transport links and ease of navigating the city without needing a car.
For those arriving by car, the hotel offers the advantage of on-site parking and its strategic spot between the historical and modern parts of Bilbao makes it a suitable base for diverse activities. The location is consistently praised as 'superb' and 'unbeatable', enhancing the overall value of the stay with its blend of accessibility, convenience and quiet charm.
Overall, Sercotel Coliseo receives high marks for its central, yet peaceful location, offering guests the perfect starting point to experience the vibrant life and cultural richness of Bilbao.
Breakfast
The breakfast offerings at Sercotel Coliseo receive overwhelmingly positive feedback from guests. Many praise its extensive variety and high quality with phrases like "very complete," "delicious," and "excellent" frequently mentioned. The buffet includes a diverse selection of food and drink options, catering to different tastes and dietary needs, including fresh fruits, cereals, cheeses, bread, fresh orange juice and local products. Guests particularly appreciate the regular replenishment of items and the attentive staff.
However, some room for improvement is noted. Issues such as overcrowding in the breakfast area, limited space and the need to pre-select times for breakfast detract from the experience for some. While a few guests find the eggs and coffee could use enhancement, the overall sentiment remains highly favorable. For those seeking a fulfilling and varied breakfast, Sercotel Coliseo appears to be a strong contender.
Dinner
The dining experience at Sercotel Coliseo has received mixed feedback from guests. On the brighter side, many guests praised the food quality with some describing it as amazing, delicious and excellent. Positive remarks were made about the breakfast, lunch and dinner offerings with several guests noting that dinner at the restaurant was a standout experience.
However, there are areas where the hotel could improve. Some guests pointed out that the bar and restaurant were often closed or had limited hours and there were no evening meals available. Additionally, while the food quality was commendable, the dinner menu was noted to have limited options. There were also minor issues with breakfast availability and food trays being left in the aisle for extended periods.
Overall, Sercotel Coliseo impresses with its food quality and service, but there is room for improvement in terms of availability and variety of dining options.
Rooms
The guest reviews for 'Sercotel Coliseo' paint a picture of accommodations that exceed expectations in both comfort and size. The rooms stand out for their spaciousness, being often described as large, very spacious or even huge. Guests repeatedly emphasize the cleanliness of the rooms, noting them as spotlessly clean with modern and tasteful furnishings. A plethora of reviews mention the rooms as being quiet, well-maintained and well-soundproofed, contributing to a restful stay.
The hotel delivers comfort across the board with comfy beds and pillows and well-equipped rooms. Reviewers appreciate the modern and well-kept room decor, along with the practical and elegant bathroom designs. Despite a few mentions of interior views or slight issues with bathroom fixtures, the overwhelming consensus is that the rooms offer a luxurious experience with plenty of natural light, modern decor and facilities such as large bathrooms.
The breakfast also receives praise for its variety and completeness, adding to the overall positive experience at the hotel. While there are minor mentions of rooms smelling of tobacco or lacking certain amenities like a coffee machine, these are outweighed by extensive positive feedback. Guests highlight the rooms as comfortably furnished with everything necessary for a pleasant stay, making Sercotel Coliseo a highly recommended option for travelers seeking quality accommodation.
Beds
Guests at Sercotel Coliseo consistently praise the beds, describing them as very comfortable, large and featuring high-quality mattresses. Many highlight the variety and comfort of the pillows available with some noting firm yet cozy mattresses that contribute to a restful sleep. The beds cater to diverse preferences with options like king-size beds and large double beds, ensuring ample space and comfort. Despite a few mentions of occasional discomfort from the pillows or the room temperature, the overwhelming sentiment is positive. Guests appreciate the excellent bedding quality with some even describing the beds as luxurious and the overall experience as both comfortable and aesthetically pleasing. Staff attentiveness also complements the comfort of the beds, contributing to a satisfying stay.
Cleanliness
Sercotel Coliseo consistently impresses guests with its exceptional cleanliness, both in individual rooms and common areas. Reviewers frequently mention the rooms as being remarkably clean, quiet and well-kept, meeting high standards of hygiene. Those staying at the hotel appreciate the modern, well-maintained facilities and the spotless condition of the rooms. The hotel is often described as very clean, from the spacious guest rooms to the comfortable beds and even the bathrooms.
The overall structure of the hotel is highlighted as clean and aesthetically pleasing, offering a welcoming and organized environment upon arrival. Many guests note the consistent cleanliness throughout their stay with the hotel maintaining a high level of tidiness and regular cleaning routines. Several reviews praise the hotel's ability to offer a quiet and peaceful atmosphere, further enhancing the comfort provided by its cleanliness.
Despite a few minor complaints about specific details like worn carpeting and occasional lapses in room cleaning, the majority of feedback is overwhelmingly positive. Guests find the hotel's cleanliness coupled with its modern amenities and quiet surroundings, making Sercotel Coliseo a reliable choice for a comfortable and hygienic stay.
Staff
Sercotel Coliseo's team consistently impresses guests with their friendliness and helpfulness. Many visitors commend the staff as extremely friendly, professional and attentive. Reception receives special mention for its efficient service, courteous demeanor and an overall welcoming attitude. Notably, employees like Itziar and Sandra are praised for their exceptional hospitality and thoughtful gestures, adding a personal touch to the guest experience. Although a few visitors experienced minor language barriers or felt a lack of concern at times, the overwhelming consensus highlights a cooperative, kind and professional staff. The front desk team, in particular, is noted for their efficiency and accommodating nature. Overall, the staff at Sercotel Coliseo plays a significant role in enhancing the guest experience with many visitors appreciating their attentiveness and friendly service.
Wi-Fi
Sercotel Coliseo has garnered positive feedback for its WiFi connectivity with guests praising the good, fast and reliable service available throughout the hotel. The strong and stable signal allows for a seamless internet experience, making it a suitable choice for both leisure and business travelers. The complimentary WiFi is often highlighted for its excellent speed and dependable performance. However, a few reviews mentioned occasional instability and specific issues with network configuration. Overall, the hotel generally provides a satisfactory and efficient WiFi connection that meets the needs of its guests.
Gym
The gym at Sercotel Coliseo generally receives positive feedback from guests. It is described as very good, nice, big and quiet with several reviews emphasizing that it is well-equipped and has good equipment. Guests find it accessible and appreciate its cleanliness. The gym is considered fully functional and adequate for staying active. While it lacks some weightlifting equipment and water refill stations, overall, the facilities are regarded as excellent and full-featured for a hotel gym.
Parking
Parking at Sercotel Coliseo offers a mix of convenience and challenges for guests. The hotel provides secure underground parking directly beneath the building, complete with charging stations for electric vehicles—an asset for those driving electric cars. Accessibility is generally praised with many mentioning that parking is easy to access and directly connected to hotel floors via an elevator, adding a layer of convenience.
However, there are some hurdles to consider. The entrance to the parking area can be difficult to find and navigate, particularly due to its location behind the hotel and the requirement to maneuver through a pedestrian area. Additionally, the cost of parking has been a recurring point of concern with fees ranging from €19 to €21 per day, which some felt to be on the higher side.
Parking spaces can also be limited and during peak times, guests may find the garage full and have to resort to nearby public parking. The public options nearby are noted to be cheaper, though potentially less convenient. At times, guests found it hard to find space, especially during busy periods.
Overall, while Sercotel Coliseo offers a practical and secure parking solution, the cost and some logistical issues might require a bit of planning ahead from guests.
EV charging stations
Sercotel Coliseo offers convenient and accessible EV charging options for guests. The hotel features a dedicated charging station in its underground parking garage, allowing easy access for electric and plug-in hybrid vehicles. Many reviewers appreciated the availability of a Tesla destination charger and noted that the charging facilities worked very well. The presence of a free charging station with its own charger was a significant draw for those traveling with electric cars. Although some faced minor issues such as the occasional unavailability of the charger or being charged extra fees for EV parking, the overall sentiment was positive with guests finding the EV charging facilities beneficial and reliable.
Family
Sercotel Coliseo stands out as a solid option for family travelers looking to explore Bilbao. The hotel consistently receives praise for its family-oriented atmosphere and helpful, friendly staff, ensuring a welcoming experience from the moment guests arrive. Positioned in the commercial area of Bilbao, it offers a convenient getaway spot for families.
The accommodations are highly regarded for their suitability for family stays. Guests appreciate the clean, well-soundproofed family rooms that provide ample space for everyone, including comfortable sofa beds for children and large rooms that accommodate all family members with ease. Special touches such as cribs and thoughtful details for little ones enhance the comfort and convenience for families with young children.
Overall, Sercotel Coliseo is recommended for families seeking a comfortable, welcoming place to stay during their visit to Bilbao, making it ideal for weekend trips or longer getaways with the family.
4 Star
Sercotel Coliseo is a four-star hotel that broadly meets guest expectations with a range of good amenities and a convenient location ideal for city trips. Most reviews affirm the hotel's four-star status, praising its sober design, cleanliness and very quiet environment. Many guests found the service to be friendly and attentive with the full breakfast being a highlight. The hotel offers good value for money and is well-positioned, which many guests appreciated.
However, several reviews noted deficiencies that seem inconsistent with a four-star rating. Common issues included the absence of shelves and a kettle in rooms, a lack of free water and problems with regulating air conditioning. Some guests felt the amenities were merely average and did not stand out as exceptional. While the overall experience was comfortable and satisfactory, certain guests were left underwhelmed by the standard of services provided. Despite this, many still recognized Sercotel Coliseo as offering proven and verified quality on par with similar-rated hotels.
Business
Sercotel Coliseo stands out as a highly recommended choice for business travelers, offering a variety of features tailored to their needs. The attentive and friendly front desk staff consistently receives praise for their helpfulness, making guests feel welcome and supported throughout their stay. The hotel boasts excellent wifi, ensuring reliable connectivity essential for business activities.
A central yet quiet location adds to its appeal, providing easy access to business hubs while maintaining a serene environment, especially with its quiet, well-maintained rooms designed to support working hours. The rooms are well-equipped with comfortable chairs and numerous outlets for electronics, catering to professionals who need to stay productive.
Ideal for short business trips, Sercotel Coliseo fulfills the essential requirements of a business hotel with added conveniences like EV charging stations and additional business machines available in the gym. Redefining comfort and functionality, it remains a top choice for those on business travel seeking efficiency and supportive amenities.
Accessible
Sercotel Coliseo boasts a number of accessible features that are appreciated by guests with disabilities. The hotel is described as very accessible and very walkable, offering an inclusive environment for guests with reduced mobility. Accessible parking and entry ease the arrival process. Furthermore, some rooms are perfectly equipped for people with reduced mobility, ensuring a comfortable stay. There is an elevator available, contributing to the general accessibility of the premises.
However, reviews indicate certain areas where the hotel could improve. Guests noted challenges with steps between rooms and bathrooms, which were not always specified during reservation. The second-floor reception and rooms with steps can be problematic for mobility-impaired guests. Additionally, the shower tray design compromises functionality and more support bars in the toilet would enhance comfort. Despite these issues, those who did not identify accessibility as a primary requirement praised the well-planned rooms with minimal noise intrusions.
Overall, Sercotel Coliseo offers a relatively accessible experience but should address specific design and communication gaps to better accommodate all guests.
Historic
Nestled in a historic and beautifully maintained building, the Sercotel Coliseo holds a prime spot for travelers in Bilbao. Ideally situated between the old town and the modern parts of the city, this hotel boasts a central location that places guests within walking distance of key attractions, including the Guggenheim Museum. The proximity to both the train station and various tourist sites offers convenient access, making it a fitting choice for those keen on exploring Bilbao's charm. Its positioning near the historic center allows visitors to immerse themselves in the city's rich cultural heritage. The views over the city from the hotel further enhance the experience, blending modern comfort with historical significance.
Dog Friendly
Sercotel Coliseo has garnered positive feedback for its dog-friendly amenities and services. Guests appreciate the special attention given to pets, noting the availability of a beautiful dog bed, a small sofa, water and treats for canine companions. Rooms are thoughtfully equipped for dogs, featuring hygienic spaces complete with beds, bowls and toys for a comfortable stay. Despite some opinions on the dog fee being excessive, the general consensus highlights the hotel's welcoming attitude towards dogs and its readiness to accommodate furry friends. With prepared spaces and considerate details, Sercotel Coliseo ensures that pet owners and their pets feel at home.
No, Sercotel Coliseo doesn't have any pool.
No, a spa isn't available at Sercotel Coliseo.
Yes, Sercotel Coliseo welcomes dogs.
Yes, parking facilities are available at Sercotel Coliseo.