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Summary of reviewsEgo SPA enjoys a stellar reputation with many positive reviews across various categories, making it an appealing choice for guests seeking a luxurious and relaxing getaway.
The hotel's location is often praised for its tranquil setting amidst greenery while still being conveniently close to the city center. It offers picturesque views of a nearby pine forest and the Nemunas River, which nature enthusiasts particularly enjoy. Visitors appreciate the peaceful environment, complemented by sound insulation for a restful stay, though occasional noise from neighboring properties can be a minor issue.
Breakfast at Ego SPA receives frequent commendations for its delicious and high-quality offerings, presented beautifully in a non-buffet style that adds an element of surprise. Notable dishes such as eggs benedict and cottage cheese pie are especially popular. However, some guests find the menu limited over longer stays and express a preference for more variety.
The dining experience extends to dinner, where the restaurant's exquisite food and stylish ambiance receive high praise. The creative menu and quality cocktails and wine enhance the overall enjoyment, though some diners experience delays in service and desire a more extensive vegan menu.
Rooms at Ego SPA are described as spacious, clean and elegantly designed. Guests appreciate the modern aesthetics, comfortable beds and amenities like coffee machines and balconies with tranquil views. Some minor issues include inconsistent water temperature and occasional sound insulation problems.
Cleanliness is generally well-maintained with guests noting the hotel's fresh and tidy environment. However, inconsistencies in cleaning specific areas such as bathrooms and balconies are occasionally reported.
The staff at Ego SPA are highly regarded for their friendliness, professionalism and helpfulness. Guests often highlight the excellent service provided by receptionists, restaurant staff and spa personnel, though a few instances of less effective communication and professionalism are noted.
Wi-Fi service at the hotel receives varied feedback. While many guests report good connectivity, others experience slow speeds and inconsistency in certain rooms, indicating room for improvement.
The spa center is a standout feature, praised for its luxurious ambiance and high-quality services. The professional massages and relaxing atmosphere are frequent highlights, despite logistical inconveniences like needing to walk outside to access certain facilities and occasional overcrowding.
Free parking is another appreciated amenity with the spacious area and direct access to the hotel entrance noted positively. Some guests suggest improvements in lighting and space availability during busy periods.
Guests generally find the beds comfortable, though the pillows receive mixed reviews. While the beds provide ample comfort, guests often seek better variety and quality in pillow options.
Overall, Ego SPA is acknowledged for delivering a four-star experience with its peaceful environment, exceptional dining, comfortable accommodations and professional staff. Minor improvements in specific areas could enhance the overall guest experience further.
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