Best Western Carlton Hotel
Blackpool
53.82530500,
-3.05493400
,
North Promenade, Near Blackpool Station, Near Casino
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Summary of reviewsThe Best Western Carlton Hotel enjoys a stellar reputation thanks to its prime location on Blackpool's picturesque North Promenade. Guests appreciate the stunning sea views and close proximity to major attractions like Blackpool Tower, North Pier and Winter Gardens. The hotel provides a peaceful retreat removed from the bustling city center, yet maintains easy accessibility via a tram stop right outside. Its dog-friendly nature and pleasant beachfront walking paths make it ideal for families and pets. The availability of on-site parking, although occasionally limited during peak times, is a bonus.
Positive remarks extend to the hotel's breakfast, widely praised for its hot, fresh and varied options, including continental and special dietary choices. Despite some minor criticisms regarding variety and service speed, most guests find breakfast to be an excellent start to their day. Dinner experiences are largely favorable as well, highlighting quality food and reasonable prices, although some diners encountered slower service and limited menu options.
Rooms at the hotel receive mixed reviews. While they are generally clean and functional, offering pleasant features like sea views and comfortable beds, many guests note that the rooms are small and in need of modernization. Issues such as outdated decor, small bathrooms and occasional maintenance problems are common, though the staff's friendly and helpful nature often mitigates these shortcomings.
Cleanliness throughout the hotel is frequently praised with many communal areas and rooms being described as well-maintained and spotless. However, some rooms would benefit from a deep clean and refurbishment. The staff consistently earn high marks for their exceptional service with numerous reviewers singling out specific employees for their outstanding hospitality.
Guest experiences with the hotel's free Wi-Fi vary with some praising its strong signal and reliability, while others find it intermittent and slow in certain areas. Parking facilities are generally appreciated for their convenience and affordability, though some guests encounter difficulties finding a spot during busy periods. Families find the hotel particularly accommodating, enjoying spacious rooms, child-friendly amenities and dedicated family events.
In summary, the Best Western Carlton Hotel offers a reliable three-star experience with a great location, commendable breakfast, pleasant staff and generally clean facilities. While there are some areas for improvement, especially regarding room updates and Wi-Fi consistency, the positives often outweigh the negatives, making it a solid choice for visitors to Blackpool.
Categories
Positive remarks extend to the hotel's breakfast, widely praised for its hot, fresh and varied options, including continental and special dietary choices. Despite some minor criticisms regarding variety and service speed, most guests find breakfast to be an excellent start to their day. Dinner experiences are largely favorable as well, highlighting quality food and reasonable prices, although some diners encountered slower service and limited menu options.
Rooms at the hotel receive mixed reviews. While they are generally clean and functional, offering pleasant features like sea views and comfortable beds, many guests note that the rooms are small and in need of modernization. Issues such as outdated decor, small bathrooms and occasional maintenance problems are common, though the staff's friendly and helpful nature often mitigates these shortcomings.
Cleanliness throughout the hotel is frequently praised with many communal areas and rooms being described as well-maintained and spotless. However, some rooms would benefit from a deep clean and refurbishment. The staff consistently earn high marks for their exceptional service with numerous reviewers singling out specific employees for their outstanding hospitality.
Guest experiences with the hotel's free Wi-Fi vary with some praising its strong signal and reliability, while others find it intermittent and slow in certain areas. Parking facilities are generally appreciated for their convenience and affordability, though some guests encounter difficulties finding a spot during busy periods. Families find the hotel particularly accommodating, enjoying spacious rooms, child-friendly amenities and dedicated family events.
In summary, the Best Western Carlton Hotel offers a reliable three-star experience with a great location, commendable breakfast, pleasant staff and generally clean facilities. While there are some areas for improvement, especially regarding room updates and Wi-Fi consistency, the positives often outweigh the negatives, making it a solid choice for visitors to Blackpool.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Best Western Carlton Hotel boasts a superb location, drawing numerous positive remarks from its guests. Situated right on Blackpool's picturesque North Promenade, the hotel offers stunning sea views and the convenience of being close to major attractions such as the Blackpool Tower, North Pier and Winter Gardens - all within a 10 to 15-minute walk. It presents a tranquil retreat, slightly removed from the bustling city center, providing a peaceful ambiance without sacrificing accessibility. The prominent tram stop right outside the hotel ensures easy access to various parts of the city, making it ideal for guests who prefer not to walk long distances.
Visitors appreciate the location for being dog-friendly, featuring pleasant walking paths along the beach and convenient for sightseeing with family. The proximity to essential amenities, shops and entertainment venues like bars and pubs is a highlight, alongside the availability of on-site parking, a rarity in many urban hotels. The area surrounding the hotel is clean and well-maintained, contributing to a relaxing stay.
Overall, the hotel's location is highly praised for its balance between peaceful seclusion and convenient access to Blackpool's vibrant attractions. It provides an excellent base for exploring the city while enjoying the serene beachfront setting.
The breakfast experience at the Best Western Carlton Hotel has generally been well-received by guests. Many reviewers praised the hot, fresh food with plenty of choices, including continental options and good quality ingredients. A significant number found the breakfast to be excellent, delicious and of good value, highlighting the buffet style as a positive feature. The staff received commendations for their helpfulness and efficiency, particularly during breakfast service.
Some guests noted the breakfast room's spaciousness and cleanliness with lovely sea views adding to the dining experience. Options such as vegetarian, gluten-free and freshly cooked breakfasts were appreciated. The breakfast was described as satisfying, ample and a good start to the day, often setting a high standard for hotel breakfasts.
However, not all feedback was positive. A few guests experienced issues with the selection and availability of items with some finding the breakfast to be lacking in variety or quality and others indicating that the service could be slow at times. Problems such as cold or pre-cooked food, faulty equipment and limited breakfast hours were mentioned by some visitors, suggesting room for improvement.
Overall, while there were a few criticisms, the majority of guests found the breakfast at the Best Western Carlton Hotel to be a highlight of their stay, appreciating both the food quality and the service provided.
Dining at the Best Western Carlton Hotel offers a mixed yet mostly positive experience according to guest reviews. Many have praised the food's good quality and reasonable prices with adjectives like "lovely," "excellent," "delicious," and "beautiful" frequently cited. Portions for dishes like the burgers and chicken & ham pie are noted to be substantial and the menu includes a wide choice of meals. However, limited menu options and slow service during dinner have also been common points of criticism. Some guests found the food to be not up to expectation, citing that it could be microwaved or bland and there were occasional complaints about long waiting times. Despite this, the dining and bar areas received compliments for their ambiance and helpful staff, enhancing the overall dining experience. If opting to eat at the hotel, trying the evening meal or Sunday lunch is advisable, as these are often highlighted positively. While consistency in food quality seems to vary, good moments seem to outweigh the less favorable ones.
The rooms at the Best Western Carlton Hotel receive mixed reviews from guests with common themes emerging around their size, cleanliness and state of decor. Generally, the rooms are noted for being clean and functional with some guests highlighting that they are beautifully clean and comfortable. There are positive mentions of dog-friendly rooms and adequate ventilation, making them suitable for pet owners and ensuring a pleasant stay.
However, many guests find the rooms to be on the smaller side with critical remarks about cramped spaces, particularly for families. The small bathrooms and outdated facilities also draw frequent complaints; many suggest that the rooms and bathrooms are in need of modernization. Some rooms suffer from issues like marked walls, stained carpets and overall tired decor, further emphasizing the need for a refurbishment.
Other drawbacks include occasional problems with cleanliness and maintenance, such as dirty carpets, unpleasant odors and difficulties with the shower facilities. In several instances, guests note that their rooms were not cleaned daily or to an acceptable standard. Despite these negative points, some rooms do offer pleasant features like sea views and comfortable beds, pairing well with the hotel’s welcoming reception and friendly staff.
In summary, while the rooms at the Best Western Carlton Hotel offer essential comforts and cleanliness, many are in need of updating and more attention to space and detail to better meet guest expectations.
Guests at the Best Western Carlton Hotel have shared varied experiences regarding the beds. On the positive side, many visitors have praised the beds, describing them as very comfortable, super comfy and providing a great night's sleep. It appears that comfortable bedding and soft mattresses contribute significantly to the overall guest experience with numerous mentions of comfy beds and some guests finding the mattresses and pillows particularly appealing.
However, several reviews also highlight issues with the beds. Some found the beds too soft, while others felt they were too hard or uncomfortable. Issues such as mattresses being old, worn out, broken or having springs sticking out were noted. Additionally, some guests mentioned cleanliness concerns, like marks on the sheets or stains. In a few cases, the bed setup was deemed awkward or cramped in small rooms. Despite these negative points, it seems that the general consensus leans towards the beds being comfortable for a decent stay with many guests expressing satisfaction about their quality of sleep.
Reviews of the Best Western Carlton Hotel frequently highlight its cleanliness, particularly noting that many rooms and communal areas are well-maintained, modern and exceptionally clean. Guests have praised the hotel's welcoming ambiance and helpful staff, contributing to a generally positive experience. Breakfast has been mentioned as lovely and faultless by multiple reviewers.
However, reviews also indicate a mixed experience with some areas, particularly noting issues with dusty skirting boards, stained carpets and outdated bathrooms. Several guests felt that some rooms and parts of the hotel needed a deep clean and refurbishing. Despite this, the bedding, towels and room refreshments were regularly well-maintained and replenished.
Overall, the emphasis on cleanliness is apparent with many guests describing the hotel, reception and dining areas as spotless. While a few remarks on grime and maintenance issues exist, the consistent positive comments about cleanliness and the helpful nature of the staff suggest that the Best Western Carlton Hotel largely delivers on its promise of a clean and comfortable stay.
The staff at the Best Western Carlton Hotel have consistently received high praise from guests for their exceptional service and friendly demeanor. Reviewers frequently describe the staff as helpful, welcoming and pleasant, noting that the hospitality delivered by the team contributes significantly to a positive experience at the hotel. Many guests singled out specific employees, such as Katie, CJ and Hannah, for their particularly excellent service, making special mentions of their individual efforts. The reception and front desk staff often received accolades for their efficiency and friendliness, facilitating quick check-ins and offering assistance with local recommendations.
A common theme among reviews is the staff's willingness to go above and beyond, often ensuring that guests felt welcomed and well-cared for throughout their stay. Despite isolated incidents of less favorable interactions, the overwhelming majority of guests found the staff to be professional, supportive and accommodating. Special mentions were also made for the housekeeping and breakfast staff, who were commended for their hard work and attentiveness.
In summary, the team at Best Western Carlton Hotel is a standout element for many visitors, consistently offering warm, helpful and attentive service, enhancing the overall guest experience.
At Best Western Carlton Hotel, the Wi-Fi experiences vary widely among guests. While many reviewers appreciate the availability of free Wi-Fi throughout the hotel and commend its strong signal, others find the connection could be improved. Several guests note that the Wi-Fi worked well for their needs, praising its reliability, particularly in certain areas like the lobby or specific rooms. The high-speed internet is highlighted by some, especially those needing stable connections for business meetings.
However, there are also frequent mentions of Wi-Fi issues. Some guests encountered intermittent connectivity or found the signal to be weak and slow, sometimes comparable to dial-up speed. A few reviews point out that the Wi-Fi cut out often and wasn't accessible in certain rooms, forcing them to rely on mobile data. Additionally, some experienced difficulties with USB charging points and inconsistent TV functionality.
Overall, while the hotel offers free Wi-Fi and generally a good connection in communal areas, there are notable inconsistencies in the service, suggesting that the experience can be hit or miss depending on the location within the hotel.
'Best Western Carlton Hotel' offers a range of parking options, appreciated by many guests for their convenience and affordability. The hotel features a private car park at the front, which is reasonably priced at £5 per day, providing a good balance between cost and convenience. The parking is secure and easy to arrange with ample spaces available for guests. Many reviews highlighted the benefit of on-site parking, pointing out that it's cheaper compared to other locations and includes EV charging options.
Despite the ample parking, there are some limitations to consider. The car park can become full and there are reports of limited access, especially during peak times. Some guests found it difficult to locate a parking space, particularly if arriving late. Additionally, while the parking fee is relatively low, a few guests expressed dissatisfaction with the extra charge on top of their room price.
Overall, the parking facilities at the 'Best Western Carlton Hotel' are generally well-regarded with plenty of space and reasonable rates, though it's best to arrive early to secure a spot and factor in the modest additional cost when planning your stay.
Best Western Carlton Hotel truly stands out as a family-friendly destination, receiving numerous positive remarks from guests about its appeal to both kids and adults alike. Many reviews highlight the hotel's spacious and accommodating family rooms, particularly noting the larger suites with multiple beds as a hit among children. Families with young children also appreciate amenities such as the baby cot provision, while entertainment options, including a bright play area and a pool, are often described as delightful. The hotel's family-friendly events and playground significantly enhance the overall experience, making it a perfect spot for family outings.
Multiple families mentioned the excellent service provided by the friendly and accepting staff, who are particularly attentive to the needs of younger guests. Children seem to thoroughly enjoy their stays, often reporting that they had a great time. The hotel's provision of activities and entertainment specifically for kids ensures that both children and parents have a memorable and enjoyable weekend.
Overall, the hotel’s family-centric approach, combined with attentive staff and thoughtful amenities, makes it a highly recommended choice for families looking for a comfortable and entertaining stay.
Located in a good spot, Best Western Carlton Hotel offers a solid three-star experience that matches its rating accurately. Guests highlighted the hotel as a pleasant, clean and decent place to stay. Despite some rooms being smaller or cramped, the large family rooms stood out as more spacious. Breakfast was repeatedly praised as fantastic, adding to the overall positive experience. The hotel offers basic yet functional amenities and services typical of a three-star property.
Though some noted the need for redecoration and occasional mismatches in facility expectations, the hotel still managed to deliver a satisfactory and comfortable stay. It's considered a great budget-friendly option in Blackpool, especially when booked in advance, offering good value for the price paid. The overall ambiance and services were in line with a standard three-star quality, making it a reasonable choice for short stays.
The Best Western Carlton Hotel in Blackpool has garnered positive feedback from guests with disabilities for its accessibility features. The hotel is praised for having accessible rooms that are clean and well-maintained with proper adaptations such as wide doors, grab rails and wet rooms that meet the needs of wheelchair users. Guests appreciated the convenience of an electric system tailored for accessibility and rooms equipped for mobility issues.
In terms of location, the hotel's proximity to the tram stop right outside is frequently noted as a major plus, making it easy to explore central Blackpool attractions like the tower, which is a mere 20-minute walk away. The seafront location with good parking, including accessible EV charging, further enhances its appeal.
The hotel ensures ease of movement with accessible entrances and features throughout, such as an available lift for all floors and accessible toilets. The friendly and helpful staff also add to the positive experience, making checking in a breeze.
However, it's important to note some areas needing improvement. There were reports of uneven corridor accessibility, a small step into the bathroom that could pose issues for some and the occasional room inaccessibility. Requests for room changes weren't always accommodated and the lack of a disabled toilet in certain areas was a downside.
Overall, the Best Western Carlton Hotel is highly regarded as an accessible and convenient option for guests with disabilities with ample features and a great location that make for an enjoyable stay.
The Best Western Carlton Hotel offers a welcoming environment for pets, particularly for dogs with facilities and services that cater well to their needs. Dogs are allowed throughout the hotel, including certain dining areas where they are made to feel welcome, although some guests believe dogs should not be present during breakfast. The hotel is noted for being extremely dog-friendly with dogs allowed in rooms and shared spaces, making it a pet-friendly environment where dogs are happy and at ease.
Dogs enjoy special amenities such as treat and water stations in the reception area and there are even dog-specific menu items available, such as special sausages for breakfast. The hotel also provides dog beds and designated areas for dogs to play outside. The staff are professional and pleasant, going out of their way to cater to the needs of their four-legged guests, which adds to the pet-friendly atmosphere.
Overall, the Best Western Carlton Hotel is highly recommended for dog owners looking for a place where their pets are not just allowed, but actively welcomed and catered for with thoughtful touches and dedicated services. However, some consistency could be improved as there were minor issues like empty treat containers at the dog station and dog hair in rooms. Despite these, the general sentiment remains positive given the excellent value for money and the welcoming environment for dogs.
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Location
Visitors appreciate the location for being dog-friendly, featuring pleasant walking paths along the beach and convenient for sightseeing with family. The proximity to essential amenities, shops and entertainment venues like bars and pubs is a highlight, alongside the availability of on-site parking, a rarity in many urban hotels. The area surrounding the hotel is clean and well-maintained, contributing to a relaxing stay.
Overall, the hotel's location is highly praised for its balance between peaceful seclusion and convenient access to Blackpool's vibrant attractions. It provides an excellent base for exploring the city while enjoying the serene beachfront setting.
Breakfast
Some guests noted the breakfast room's spaciousness and cleanliness with lovely sea views adding to the dining experience. Options such as vegetarian, gluten-free and freshly cooked breakfasts were appreciated. The breakfast was described as satisfying, ample and a good start to the day, often setting a high standard for hotel breakfasts.
However, not all feedback was positive. A few guests experienced issues with the selection and availability of items with some finding the breakfast to be lacking in variety or quality and others indicating that the service could be slow at times. Problems such as cold or pre-cooked food, faulty equipment and limited breakfast hours were mentioned by some visitors, suggesting room for improvement.
Overall, while there were a few criticisms, the majority of guests found the breakfast at the Best Western Carlton Hotel to be a highlight of their stay, appreciating both the food quality and the service provided.
Dinner
Rooms
However, many guests find the rooms to be on the smaller side with critical remarks about cramped spaces, particularly for families. The small bathrooms and outdated facilities also draw frequent complaints; many suggest that the rooms and bathrooms are in need of modernization. Some rooms suffer from issues like marked walls, stained carpets and overall tired decor, further emphasizing the need for a refurbishment.
Other drawbacks include occasional problems with cleanliness and maintenance, such as dirty carpets, unpleasant odors and difficulties with the shower facilities. In several instances, guests note that their rooms were not cleaned daily or to an acceptable standard. Despite these negative points, some rooms do offer pleasant features like sea views and comfortable beds, pairing well with the hotel’s welcoming reception and friendly staff.
In summary, while the rooms at the Best Western Carlton Hotel offer essential comforts and cleanliness, many are in need of updating and more attention to space and detail to better meet guest expectations.
Beds
However, several reviews also highlight issues with the beds. Some found the beds too soft, while others felt they were too hard or uncomfortable. Issues such as mattresses being old, worn out, broken or having springs sticking out were noted. Additionally, some guests mentioned cleanliness concerns, like marks on the sheets or stains. In a few cases, the bed setup was deemed awkward or cramped in small rooms. Despite these negative points, it seems that the general consensus leans towards the beds being comfortable for a decent stay with many guests expressing satisfaction about their quality of sleep.
Cleanliness
However, reviews also indicate a mixed experience with some areas, particularly noting issues with dusty skirting boards, stained carpets and outdated bathrooms. Several guests felt that some rooms and parts of the hotel needed a deep clean and refurbishing. Despite this, the bedding, towels and room refreshments were regularly well-maintained and replenished.
Overall, the emphasis on cleanliness is apparent with many guests describing the hotel, reception and dining areas as spotless. While a few remarks on grime and maintenance issues exist, the consistent positive comments about cleanliness and the helpful nature of the staff suggest that the Best Western Carlton Hotel largely delivers on its promise of a clean and comfortable stay.
Staff
A common theme among reviews is the staff's willingness to go above and beyond, often ensuring that guests felt welcomed and well-cared for throughout their stay. Despite isolated incidents of less favorable interactions, the overwhelming majority of guests found the staff to be professional, supportive and accommodating. Special mentions were also made for the housekeeping and breakfast staff, who were commended for their hard work and attentiveness.
In summary, the team at Best Western Carlton Hotel is a standout element for many visitors, consistently offering warm, helpful and attentive service, enhancing the overall guest experience.
Wi-Fi
However, there are also frequent mentions of Wi-Fi issues. Some guests encountered intermittent connectivity or found the signal to be weak and slow, sometimes comparable to dial-up speed. A few reviews point out that the Wi-Fi cut out often and wasn't accessible in certain rooms, forcing them to rely on mobile data. Additionally, some experienced difficulties with USB charging points and inconsistent TV functionality.
Overall, while the hotel offers free Wi-Fi and generally a good connection in communal areas, there are notable inconsistencies in the service, suggesting that the experience can be hit or miss depending on the location within the hotel.
Parking
Despite the ample parking, there are some limitations to consider. The car park can become full and there are reports of limited access, especially during peak times. Some guests found it difficult to locate a parking space, particularly if arriving late. Additionally, while the parking fee is relatively low, a few guests expressed dissatisfaction with the extra charge on top of their room price.
Overall, the parking facilities at the 'Best Western Carlton Hotel' are generally well-regarded with plenty of space and reasonable rates, though it's best to arrive early to secure a spot and factor in the modest additional cost when planning your stay.
Family
Multiple families mentioned the excellent service provided by the friendly and accepting staff, who are particularly attentive to the needs of younger guests. Children seem to thoroughly enjoy their stays, often reporting that they had a great time. The hotel's provision of activities and entertainment specifically for kids ensures that both children and parents have a memorable and enjoyable weekend.
Overall, the hotel’s family-centric approach, combined with attentive staff and thoughtful amenities, makes it a highly recommended choice for families looking for a comfortable and entertaining stay.
3 Star
Though some noted the need for redecoration and occasional mismatches in facility expectations, the hotel still managed to deliver a satisfactory and comfortable stay. It's considered a great budget-friendly option in Blackpool, especially when booked in advance, offering good value for the price paid. The overall ambiance and services were in line with a standard three-star quality, making it a reasonable choice for short stays.
Accessible
In terms of location, the hotel's proximity to the tram stop right outside is frequently noted as a major plus, making it easy to explore central Blackpool attractions like the tower, which is a mere 20-minute walk away. The seafront location with good parking, including accessible EV charging, further enhances its appeal.
The hotel ensures ease of movement with accessible entrances and features throughout, such as an available lift for all floors and accessible toilets. The friendly and helpful staff also add to the positive experience, making checking in a breeze.
However, it's important to note some areas needing improvement. There were reports of uneven corridor accessibility, a small step into the bathroom that could pose issues for some and the occasional room inaccessibility. Requests for room changes weren't always accommodated and the lack of a disabled toilet in certain areas was a downside.
Overall, the Best Western Carlton Hotel is highly regarded as an accessible and convenient option for guests with disabilities with ample features and a great location that make for an enjoyable stay.
Dog Friendly
Dogs enjoy special amenities such as treat and water stations in the reception area and there are even dog-specific menu items available, such as special sausages for breakfast. The hotel also provides dog beds and designated areas for dogs to play outside. The staff are professional and pleasant, going out of their way to cater to the needs of their four-legged guests, which adds to the pet-friendly atmosphere.
Overall, the Best Western Carlton Hotel is highly recommended for dog owners looking for a place where their pets are not just allowed, but actively welcomed and catered for with thoughtful touches and dedicated services. However, some consistency could be improved as there were minor issues like empty treat containers at the dog station and dog hair in rooms. Despite these, the general sentiment remains positive given the excellent value for money and the welcoming environment for dogs.
No, Best Western Carlton Hotel doesn't have any pool.
No, a spa isn't available at Best Western Carlton Hotel.
Yes, Best Western Carlton Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Carlton Hotel.
No, Best Western Carlton Hotel doesn't have a gym.
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