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Summary of reviewsComfort Inn & Suites consistently earns high praise for its prime location, exceptional cleanliness and outstanding staff. Nestled conveniently near downtown Blue Ridge, the hotel offers easy access to local shops, attractions, nature trails, Lake Blue Ridge and scenic mountain views, making it an ideal base for exploration and relaxation. Ample parking and a quiet atmosphere further contribute to a restful stay.
Guests laud the diverse and hearty free breakfast, which includes hot selections like bacon and eggs, served in a clean, well-kept dining area with attentive staff. The morning meal is often cited as a satisfying start to the day.
The clean, spacious rooms enhance guest satisfaction. Families appreciate the generous room size and comfortable beds, highlighting the high standards of cleanliness and maintenance. While some guests noted minor issues like mattress firmness or room decor, the overall sentiment remains positive.
Reviews frequently commend the friendly and helpful staff, from front desk clerks to housekeeping. Staff members like Allison are singled out for their exceptional service, contributing to a welcoming and pleasant atmosphere.
Despite being a three-star hotel, Comfort Inn & Suites delivers good value for money with guests applauding the nine out of ten rating in several reviews. Though some mention potential improvements related to the bedding or occasional minor maintenance issues, the general experience aligns well with expectations for its rating.
Pet owners find the hotel particularly accommodating, appreciating the effort to create a welcoming environment for dogs while maintaining cleanliness. Although there's occasional disturbance from barking, the overall pet policy is well-received.
Overall, Comfort Inn & Suites provides a reliable, comfortable and warm lodging experience, making it a preferred choice for visitors to Blue Ridge.
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