Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHampton By Hilton Santo Domingo Airport is a highly regarded hotel, particularly for its strategic location and excellent service. The hotel's proximity to the airport, less than 10 minutes away, is a significant advantage for travelers, especially those with early flights or layovers. Reviewers appreciated the convenience of easy access to major highways and the quiet atmosphere despite its airport adjacency. Cleanliness is a standout feature with the hotel maintaining a spotless environment in both rooms and common areas.
Guests generally have positive remarks about the breakfast offerings, praised for their variety and quality. The breakfast buffet is described as delicious, hearty and includes a range of options that cater to diverse tastes. Though some feel the variety could be improved and note occasional issues, the overall breakfast experience is satisfactory and contributes to a pleasant start to the day.
The dining experience at the hotel has mixed reviews. While many diners found the food tasty and reasonably priced, others felt the menu lacked variety and critiqued aspects of the service and ambiance. Nonetheless, the restaurant staff's friendliness and attentiveness were often highlighted positively.
The rooms are consistently praised for their cleanliness, comfort and modern amenities. Though some guests mentioned small room sizes or dated furniture, most found the accommodations cozy and well-maintained. The comfortable bedding and quiet atmosphere contribute to a restful stay.
Staff at Hampton By Hilton Santo Domingo Airport receive high marks for their exceptional service and attentiveness. The reception staff, in particular, are noted for their helpfulness and professionalism, providing a welcoming and smooth check-in experience.
The hotel's facilities, including the gym and pool, are well-maintained and enhance the guest experience. The gym is appreciated for its cleanliness and good equipment, while the rooftop pool offers beautiful views and a relaxing environment, despite closing early and lacking a bar.
The parking area is spacious, conveniently located and secure, adding to the overall convenience for guests traveling with vehicles. The beds are frequently mentioned for their comfort, although some guests found the double beds a bit small.
While the WiFi service receives mixed reviews, most found it satisfactory for their needs with staff promptly addressing any connectivity issues.
As a four-star hotel, Hampton By Hilton Santo Domingo Airport meets expectations with its well-rounded facilities and excellent service, particularly catering to business travelers with its practical amenities and convenient location. Overall, it is a reliable choice for those seeking comfortable and convenient accommodation near the airport. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis double room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Queen Room - Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen Room with Roll-In Shower - Mobility Accessible/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Hampton By Hilton Santo Domingo Airport boasts an excellent location for travelers, especially those seeking proximity to the airport. Reviewers unanimously praised the hotel's strategic position, noting it is less than 10 minutes away from the terminal with many highlighting the short and convenient drive to and from the airport. The ease of access to major highways further enhances its appeal. Guests found the hotel ideal for layovers, early flights and transit stays, emphasizing the quick check-in process and the availability of 24/7 taxi service. Despite its closeness to the airport, the hotel maintains a quiet atmosphere, ensuring a restful stay. Cleanliness and friendly staff are frequently mentioned, enhancing the overall positive experience. While the immediate area surrounding the hotel may not be particularly appealing, the advantages of the location for those needing quick airport access far outweigh this drawback. The Hampton offers a comfortable and practical solution for both business travelers and vacationers needing a convenient stopover.
Breakfast
Guests at the Hampton By Hilton Santo Domingo Airport generally have positive remarks about the breakfast offerings. Many highlight the breakfast buffet as very good, delicious and hearty, noting that it includes a wide variety of options such as proteins, carbohydrates, fruits and good coffee. The breakfast is often described as tasty, fabulous and even excellent by some.
However, there are a few criticisms. Several guests feel the variety could be improved, mentioning that at times the breakfast can appear basic or limited. A handful of reviews point out specific issues such as a lack of fruits or breads and occasional pests like flies. Despite these few drawbacks, the majority of the feedback reflects a satisfying breakfast experience with ample selection and hearty options, making it a convenient and enjoyable start to the day for many travelers. The breakfast is included in the stay and often praised for balancing quality with ample supply, including catering to early risers with packed options.
Dinner
The dinner experience at the Hampton By Hilton Santo Domingo Airport has garnered a mix of reviews from guests. On a positive note, many visitors found the food to be delicious, tasty and varied. Particularly praised were the dinner buffet, certain dishes like the salmon with mashed potatoes and the fajitas, all of which were described as amazing and reasonably priced. The restaurant's service also received commendation for being exceptionally attentive and friendly.
However, some guests noted that the dinner menu was rather limited and suggested that the variety could be improved. There were occasional mentions of meals being served cold or being overpriced for the quality with a few guests remarking that the food could be plain and lacking in taste. The restaurant's offerings ranged from average to good, but a few reviewers mentioned the need for larger portions and more diverse options.
There were also sporadic complaints about the overall dining experience with some guests describing the food as below average, horrible or simply not to their taste. The ambiance of the restaurant was sometimes criticized for being smelly and the service for being slow or incorrect.
Overall, while many guests enjoyed their meals and found the food quality to be excellent, there is room for improvement in both the menu variety and the dining experience overall.
Rooms
Located close to Santo Domingo Airport, Hampton By Hilton offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently describe the rooms as immaculate, spotlessly clean and very well-maintained. Despite some mentions of small room sizes and old furniture in certain areas, the overall feedback emphasizes the comfort and coziness of the accommodations.
Numerous reviews highlight the modern and well-equipped nature of the rooms with amenities such as good coffee machines and comfortable bedding receiving specific commendations. The rooms are also noted for being quiet, aiding in a good night's sleep. While some guests indicated that their rooms had a musty smell or lacked detailed cleaning on occasion, the majority found their stays pleasant and the cleaning staff friendly and attentive.
The hotel's facilities, including the well-maintained premises and practical room settings, further enhance the appeal. Though a few practical issues like the absence of hot water and the need for room remodeling were mentioned, these were not predominant concerns.
Overall, Hampton By Hilton Santo Domingo Airport stands out for providing a consistently comfortable and clean environment, making it a reliable choice for travelers seeking convenient accommodation near the airport.
Beds
The beds at Hampton By Hilton Santo Domingo Airport have received a lot of positive feedback from guests with many highlighting their comfort. Descriptions such as comfortable, very comfortable and super comfortable are frequently mentioned, emphasizing the quality of the mattress and pillows. Some guests have pointed out that the beds are a bit too soft, yet this does not overshadow the overall satisfaction with the bedding. The rooms are described as comfortable and pleasant with clean spaces and well-maintained furnishings contributing to the positive experience.
A recurring theme in the reviews is the size of the beds. Several guests have noted that the double beds are small, feeling inadequate for two people. Despite this, the comfort of the beds and the quality of the bedding remain standout features, often described as excellent and perfect. While some guests found the bed size not to their taste, the majority seemed to appreciate the plush comfort provided.
In summary, while there are some concerns about bed size, the beds at Hampton By Hilton Santo Domingo Airport are generally praised for their high comfort level, contributing to a pleasant and restful stay.
Cleanliness
The Hampton By Hilton Santo Domingo Airport consistently impresses guests with its exceptional cleanliness. Visitors repeatedly praise the establishment for being spotlessly clean and immaculate. Cleanliness is a hallmark of the hotel with both the rooms and common areas meticulously maintained and regularly tidied. The rooms, in particular, receive numerous commendations for being very clean, tidy and comfortable, providing a sense of modernity and convenience. Despite a few isolated concerns about certain aspects such as occasional sewer smells or infrequent mishaps with towel quality, the overall sentiment remains overwhelmingly positive about the upkeep of the hotel. Guests find the facilities to be clean, spacious and inviting, contributing to a comfortable stay. Even in light of some minor critiques, the hotel's commitment to cleanliness stands out, making it a reliable choice for those prioritizing hygiene in their accommodations.
Staff
At Hampton By Hilton Santo Domingo Airport, guests consistently praise the hotel's staff for their exceptional service and attentiveness. The reception staff, in particular, receive high marks for their helpfulness and professionalism, making check-in a smooth and welcoming experience. Throughout the hotel, from the front desk to the restaurant, the staff's friendly demeanor and willingness to assist with any questions or needs stand out.
Guests repeatedly mention the staff's kindness, courteousness and ability to speak perfect English, which enhances communication and overall guest satisfaction. The attention from the kitchen and wait staff is noted as excellent with good service complementing the clean rooms and building. The staff's personable and responsive nature often makes guests feel at home.
However, a few mentions indicate occasional issues with staffing levels at the front desk, leading to some delays, especially during checkout. Despite this, the general consensus highlights the staff's friendliness, attentiveness and professionalism as key reasons for positive guest experiences at the hotel.
Wi-Fi
The WiFi experience at Hampton By Hilton Santo Domingo Airport has received mixed reviews. Many guests have highlighted the availability of free Wi-Fi and appreciated the high-speed internet connection provided. Some found the WiFi to be excellent and noted it as good and fast. Comments indicate that the WiFi signal quality is generally good, making it suitable for various online activities.
However, a few reviews pointed out instances of non-existent or slow Wi-Fi, indicating occasional inconsistencies in the service. Despite these occasional lapses, the hotel manages to maintain a positive online experience for most guests, often backed by helpful staff ensuring connectivity issues are addressed promptly.
Overall, the hotel offers a complimentary and mostly reliable internet service, contributing to a comfortable stay for those who need to stay connected.
Gym
The gym at Hampton By Hilton Santo Domingo Airport receives high praise from guests for its cleanliness and good maintenance. Described as well-equipped and spectacular, it offers the perfect setting for a light training session or to burn off dinner calories. Guests find the gym to be conveniently located on the 5th floor alongside the pool, adding to the overall convenience. Some note that while the gym is on the smaller side, its quality and the attentiveness of the staff make it a great amenity for travelers.
Pool
The pool at Hampton By Hilton Santo Domingo Airport is highly praised for its cleanliness and appealing aesthetics. Guests frequently describe the pool as good, great, lovely and even spectacular, indicating a consistently positive impression. The outdoor pool is noted for being clean and well-maintained with many visitors highlighting the beautiful views it offers. The rooftop pool, in particular, receives special mention for providing a delightful experience with its pleasant ambiance and great views. Despite its many positive aspects, some guests noted that the pool area lacks a bar for enjoying drinks. Additionally, the pool closes relatively early, at 8pm. Overall, the pool is seen as a standout feature of the hotel, contributing to a pleasurable stay for guests.
Parking
The parking facilities at Hampton By Hilton Santo Domingo Airport receive commendable feedback from guests. Visitors highlight the spacious and comfortable parking area, which is conveniently located right next to the building for easy access. Many appreciate the ample parking space available, ensuring that finding a spot is never an issue. Additionally, the parking is noted to be secure, providing an extra layer of reassurance for those traveling with vehicles. Overall, the parking lot is seen as a positive feature of the hotel, enhancing the overall guest experience.
4 Star
Hampton By Hilton Santo Domingo Airport provides a functional stay with facilities that align well with typical four-star expectations. Many guests highlight the hotel as great in its four-star category with equivalent amenities to those found in three to four-star hotels in Paris. The service is frequently praised, contributing to its reputation as one of the better four-star options in its range. However, some found it noisy due to its proximity to the plane and highway. The breakfast earns a positive nod, adding to the overall decent experience for those seeking a comfortable stay.
Business
The Hampton By Hilton Santo Domingo Airport is highly regarded for its convenience and suitability for business travelers, especially those on layovers or short stays. Guests appreciate the functional and compact nature of the hotel, which is ideal for transit purposes. The business center is a notable facility, contributing to a productive environment. The reception staff has been commended for their proactive assistance with business needs and the availability of early check-in and late check-out is a significant advantage. Additionally, the quality of the breakfast has earned favorable feedback, aligning with four-star expectations. Overall, the hotel meets the essential requirements for a business trip, providing a safe and practical stay for business professionals.
Outdoor Pool
The outdoor pool at Hampton By Hilton Santo Domingo Airport is frequently noted for its elevated location, offering a mix of relaxation and stunning views from the 4th and 5th floors. Positioned on the terrace, it provides guests with a great vantage point to enjoy the surroundings. The pool area is consistently recognized for its cleanliness and elegant design, making it an inviting spot for a refreshing dip. Overall, the rooftop placement of the pool adds to the appeal, combining leisure with scenic aesthetics.
Luxury
Hampton By Hilton Santo Domingo Airport offers a stay that combines great quality with luxurious elements throughout the guest experience. Guests consistently highlight the luxurious service and attention provided, complementing the overall luxurious feel of the hotel. From the luxury rooms to the sophisticated facilities, the hotel ensures that every aspect of the accommodation meets high standards. Despite a perception among some that it aligns more with three-star qualities found in other countries, the luxury services and accommodations make it a fantastic place to stay for anyone visiting the area.
Yes, Hampton By Hilton Santo Domingo Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton By Hilton Santo Domingo Airport.
No, Hampton By Hilton Santo Domingo Airport doesn't allow dogs.
No, parking facilities aren't available at Hampton By Hilton Santo Domingo Airport.
Yes, Hampton By Hilton Santo Domingo Airport has a gym.