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Summary of reviewsHotel whala!boca chica - All Inclusive is a well-regarded establishment located beachfront in Boca Chica, known for its stunning coastal views and convenient access to local attractions and Santo Domingo Airport. Its prime location on a scenic beach, coupled with the tranquility of the well-maintained hotel grounds, offer guests a peaceful and beautiful setting for their vacation.
The breakfast experience at the hotel receives largely positive feedback with guests appreciating the variety and quality of the buffet, though some suggest adding more unique and traditional dishes. Dinner experiences, particularly the Mexican options, are often praised. However, there are calls for improvement in overall meal variety and quality, as well as the dining area management to avoid overcrowding and long wait times.
Guest rooms offer spacious and comfortable settings with amenities such as room refrigerators and balconies providing sea views. Positive remarks about room cleanliness are common, though numerous reviews highlight issues needing attention, such as non-functional air conditioning, outdated furniture and occasional pest problems. The necessity for renovations and better maintenance is a recurring suggestion.
Cleanliness across the property receives mixed feedback. Many enjoy the well-kept beaches, pools and public spaces, managed by the diligent housekeeping staff. Conversely, some guests report issues such as dirty rooms, pests and insufficient upkeep in certain areas, indicating a need for more consistency in cleaning practices.
The hotel's staff are generally seen as friendly and helpful with many individual employees receiving accolades for their excellent service. However, some reviews note occasional disorganization, overwhelmed staff and issues with courtesy, particularly in busy areas like bars and snack stations.
Wi-Fi availability is another area with mixed reviews with some guests applauding the service's quality, while others face interruptions and connectivity issues, highlighting an inconsistency in performance.
The pool area is a favored feature, often praised for its cleanliness and pleasant ambiance. Activities and shows around the pool contribute to an enjoyable experience, though some guests mention maintenance issues like cloudy water and early closing times.
The beach is a standout feature for many, praised for its cleanliness and beauty, making it a prime relaxation spot. While some mention occasional issues with sargassum and odors, the attentive staff works hard to maintain the beach's appeal. Security and minor inconveniences from beach beggars were noted by a few, but overall, the beachfront location is a major highlight for guests.
Much like other amenities, the parking experience receives a mix of reviews. The availability of on-site parking with 24-hour security is appreciated, though space constraints and occasional additional fees are noted challenges.
In summary, Hotel whala!boca chica - All Inclusive offers guests a visually beautiful and conveniently located vacation spot with many highlights, including its beach and friendly staff. While some areas require better maintenance and renovation, the general feedback leans positively, making it a popular choice for visitors to Boca Chica. Show more
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Categories
Resort with All Inclusive Packages
Beachfront Resort
Resort near The Beach
Family Friendly Resort
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
3-Star Resort
Resort with Outdoor Pool
Room Types
Double Partial Sea ViewThis room has air conditioning.
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Double Frontal Sea ViewThe spacious double room features air conditioning, a seating area, a balcony with sea views as well as a private bathroom boasting a bath.
Double Partial Sea ViewThe air-conditioned villa has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this villa also features a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Double Partial Sea ViewThe spacious double room provides air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Standard Room (2 Adults + 1 Child)This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Standard Room (2 Adults + 2 Children)This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Double Frontal Sea ViewThe spacious double room offers air conditioning, a seating area, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Double Frontal Sea ViewThe spacious double room provides air conditioning, a seating area, a balcony with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Guest Reviews
6.4
Rated
Location
Hotel whala!boca chica - All Inclusive boasts an enviable location in Boca Chica, celebrated for its beautiful beachfront setting and close proximity to various attractions. The hotel is not only ideally situated on a scenic beach but also within walking distance of local restaurants and shops, making it a convenient spot for guests wanting to explore the area. Its proximity to Santo Domingo Airport and the city center further enhances its appeal, allowing for easy access and minimal travel time. Despite a few concerns about the surrounding neighborhood, many guests appreciate the tranquility of the hotel grounds, the warm sea views and the well-maintained facilities. The easy access to the beach and the central location have been consistently highlighted as major positives for visitors.
Breakfast
Hotel whala!boca chica - All Inclusive offers a breakfast experience that has received mixed but largely positive feedback from guests. Several reviews highlight the breakfast as good with descriptors such as very good, delicious and excellent frequently mentioned. Guests appreciate the diversity and variety available in the breakfast buffet, noting that it provides a good selection to start the day.
However, there are some areas for improvement. A few guests pointed out that while the breakfast was enjoyable, it could benefit from more variety, particularly in terms of fruits and unique offerings. The absence of items like bacon and traditional dishes, such as mangu, was noted by a few reviewers. Additionally, some found the breakfast repetitive and lacking in flair with certain reviews mentioning the need for more waitstaff to improve the service experience.
On the downside, a smaller number of guests were dissatisfied, citing issues such as limited variety and simplicity in the breakfast items. Despite these critiques, the general consensus leans towards the positive with many guests singling out breakfast as one of the highlights of their dining experience at the hotel.
Dinner
Dinner at Hotel whala!boca chica - All Inclusive garners mixed reviews from guests. Many appreciate the meals and commend the Mexican dinner, describing it as delicious. Breakfast and dinner are often highlighted for their quality and variety. However, a significant number of guests express disappointment with the repetitive nature and limited variety of the buffet meals, noting that the food quality can sometimes be low. Some guests found the Italian restaurant underwhelming and encountered issues with stale dishes and unavailability of ingredients like beef. The dining areas can get overcrowded and have long wait lines for snacks, which detracts from the dining experience. Overall, while some aspects of the dining are praised, there is a clear need for improvement in variety and quality to meet the expectations of all guests.
Rooms
The guest reviews of 'Hotel whala!boca chica - All Inclusive' provided mixed feedback about the hotel rooms. Some guests noted positive aspects such as the spacious and clean rooms, comfortable bedding and the convenience of amenities like room refrigerators and balconies with sea views. However, there are significant areas for improvement highlighted by numerous guests.
Many reviewers mentioned that the rooms are in dire need of renovation and maintenance. Common issues included non-functional air conditioning units, strong musty smells, outdated and damaged furniture and cleanliness problems. Several guests experienced faulty electrical outlets, leaks and broken bathroom fixtures. There were also reports of cockroaches, mosquitoes and other pests in the rooms, leading to discomfort.
The cleanliness of the rooms was frequently questioned with some guests encountering dirty sheets, sand on the floors and general neglect. The presence of mold and humidity smells further detracted from the overall experience.
In summary, while some guests found their rooms comfortable and spacious with appealing views, the majority pointed out significant shortcomings in cleanliness, maintenance and modernity, suggesting a need for the hotel to prioritize renovations and better upkeep.
Beds
Hotel whala!boca chica offers a mixed experience when it comes to the comfort and quality of its beds. On the positive side, many guests have praised the beds for being very comfortable and several rooms have been noted for their good and comfy beds. There are mentions of luxurious beds, which add a touch of comfort to the stay.
However, there are significant concerns regarding the condition and comfort of the beds as well. Many guests have reported that the mattresses are old and worn out with some describing the beds as hard, small, shaky and even broken in some instances. The lack of sufficient bedding contributes to the discomfort with reports of beds missing blankets and having dirty bedspreads.
The ventilation in some rooms leads to a constantly humid environment, which exacerbates the discomfort caused by the old and uncomfortable mattresses. Despite these issues, there are sporadic mentions of good beds, highlighting an inconsistency in the quality of accommodations.
Overall, while there are rooms with comfortable beds that guests enjoyed, the inconsistency in bed quality, combined with poor room service and limited amenities like towels and pillows, detract from the overall experience at the hotel.
Cleanliness
The guest reviews for 'Hotel whala!boca chica - All Inclusive' present mixed feedback regarding the cleanliness of the property. On the positive side, many guests appreciated the cleanliness of the beach, noting the beach and its sand were very clean. The hotel facilities, including pools, bathrooms and public spaces, were often remarked as being cleaned daily and well-maintained. Rooms were frequently described as clean with housekeeping services ensuring that rooms were cleaned every day and bedding was changed regularly. The pool areas and grounds were largely praised for their cleanliness, adding to the overall pleasant experience of staying at the hotel.
However, numerous negative comments highlight significant issues with cleanliness and hygiene. Many guests reported that their rooms were not satisfactorily clean with instances of garbage being found under beds, musty smells and stained linens. A recurring issue was the presence of insects, like mosquitoes and flies, particularly in food areas, which detracted from the dining experience. Some guests also reported finding cockroaches in their rooms and other parts of the hotel.
Several reviews pointed out that certain facilities appeared old and lacked proper maintenance. Problems included dirty pools, clogged toilets, unpleasant smells and outdated furnishings. Additionally, common areas sometimes showed signs of neglect, including bird droppings on the balconies and leaves in the children's pool.
Overall, while some guests had pleasant stays and found the property to be clean and well-kept, others experienced significant hygiene and maintenance shortcomings that impacted their stay. Improvement in consistency of cleanliness and facility upkeep could greatly enhance the guest experience at the hotel.
Staff
Hotel Whala!boca Chica – All Inclusive offers a mixed experience when it comes to staff service, showing a blend of commendable and subpar qualities. Many guests frequently praised the friendly, attentive and helpful nature of several employees. Staff members such as Amado, Ernesto and Wander were highlighted for their excellent service and dedication. Numerous reviewers appreciated the efforts of the animation and entertainment staff for making their stay enjoyable. The housekeeping team also received commendations for their cleanliness and efforts to accommodate specific room requests.
However, some guests reported dissatisfaction with certain aspects of the service. Issues of poor organization, overwhelmed staff and occasional rude behavior were noted. Several reviews mentioned a lack of courtesy from some staff, particularly in the bars and snack areas. Instances of preferential treatment towards locals and inattentiveness in the reception area were pointed out as recurring problems.
While some visitors found the staff generally pleasant and hardworking, there was a noticeable gap in consistency. The overall sentiment reflected an appreciation for the individual efforts of many employees but highlighted a need for improved management and better training to ensure a uniformly positive guest experience.
Wi-Fi
Hotel whala!boca chica - All Inclusive has received a mix of comments regarding its Wi-Fi service. Some guests found the Wi-Fi to be available throughout the hotel and even described it as excellent and the best in the area, surpassing experiences at over 25 other hotels. However, there were frequent mentions of internet interruptions and some guests noted difficulties in accessing the Wi-Fi, including lack of connectivity in rooms or inability to find a Wi-Fi password. While a few guests rated the Wi-Fi as bad or terrible, others mentioned that it was alright or not bad at all. Despite some positive remarks, the inconsistency in the service was a common theme, indicating that while the hotel does provide free internet access, the reliability of the connection might vary.
Pool
Hotel whala!boca chica – All Inclusive boasts an impressive pool area that has received varied feedback from guests. Many reviewers appreciated the pools, praising them as clean, well-maintained and pleasant to swim in. The layout of the pool area has been a highlight for some, providing a comfortable and inviting atmosphere. Guests often mentioned the central pool specifically, valuing its spaciousness and the aesthetic appeal of the area, which several frequently described as fabulous.
The general ambiance around the pools, including activities and shows, contributed to a lively and enjoyable experience for many visitors. Families particularly noted the children's mini disco as a delightful addition to the poolside fun. Another positive aspect that frequently came up was the attentiveness and excellent service provided by the staff around the pool area.
However, not all reviews were purely positive. A notable number of guests raised concerns over the cleanliness of the pools, mentioning instances of cloudy water, excessive chlorine and occasional dirtiness. Some guests experienced discomfort due to the pool closing early at 6:00 pm and felt that the maintenance of the pools could be improved. Despite these issues, many still found aspects of the pool area enjoyable and clean at times.
Overall, while Hotel whala!boca chica's pool area has its drawbacks with inconsistent maintenance, it remains a popular feature among guests for its enjoyable environment and friendly staff services.
Beach
Hotel whala!boca chica - All Inclusive boasts a stunning location right on a beautiful beach, offering guests immediate access to the ocean and picturesque views. The beach nearby is often praised for its cleanliness and is well-maintained, providing a serene environment for relaxation. Many guests described the beach as magnificent, beautiful and a highlight of their stay. The proximity to the beach is a common delight for visitors and the beachfront property's location on Boca Chica beach is often cited as a major advantage.
However, there are mixed impressions regarding the beach's overall condition. Some guests noted unpleasant odors and the presence of sargassum, which occasionally affected their experience. Despite this, the attentive staff frequently maintains the beach to ensure its appeal.
The beach area offers an inviting atmosphere and its natural beauty resembles a vast, tranquil pool, making it an excellent spot for families and friends to relax and enjoy the coastal environment. The ambiance is complemented by the convenience of nearby pools and snack bars within the hotel premises, enhancing the overall beachfront experience.
While some guests complained about beach beggars and a lack of security, the majority found the beach to be a clean and well-kept space where they could unwind. The beachfront's accessibility from the hotel further adds to its charm, making it a favored aspect of Hotel whala!boca chica - All Inclusive.
Tennis
The reviews for Hotel whala!boca chica – All Inclusive highlight a few key aspects, particularly regarding amenities. While there are no significant mentions of tennis facilities, guests consistently praise the beach and pool areas. The food service receives positive remarks, complimenting both quality and attentiveness of the staff. Comfortable rooms and an accessible environment are also noted. There are no tennis courts available and any interest in racquet sports would require separate bookings for the squash court. Overall, the hotel seems to prioritize beach and poolside experiences over tennis amenities.
Parking
Hotel whala!boca chica - All Inclusive offers on-site parking with 24-hour security, which is a notable convenience for guests. Its prime location near the airport and its close proximity to local attractions are frequently mentioned advantages. However, many guests find the parking experience to be less than ideal. The parking areas are described as limited in space, tight and sometimes far away from the hotel facilities.
Reports of difficult and inconvenient parking situations are common with several guests noting challenges like not finding available spots upon arrival. Some have had to maneuver extensively to park their vehicles and instances of delays in accessing the parking lot are noted. The parking area itself seems to be quite small, making it a tight fit for cars.
There are also mentions of issues such as having to pay a fee for parking and the cleanliness of the parking facilities. On a more positive note, nearby parking options are available if the on-site parking is full. Despite these challenges, the staff's attention and the secure nature of the parking help mitigate some of the overall inconvenience.
Family
Hotel whala!boca chica - All Inclusive offers a family-friendly vacation atmosphere, perfect for those traveling with children. Many reviews highlight the pleasant and peaceful environment, ideal for families looking to relax together. Kids particularly enjoy the pool and the simple, entertaining activities available in the hotel. Drawing areas also contribute to keeping young guests engaged.
The hotel staff receives high praise for being friendly, helpful and attentive, enhancing the family experience. However, some guests mention limited activities and programs for children and there is no designated play area for kids. There are also some concerns about the quality of certain amenities, like the number of water bottles provided per room and the absence of TVs in some accommodations.
Despite these drawbacks, families seem to appreciate the cozy accommodations and overall atmosphere with many expressing a desire to return. The scheduled meals and variety of food, including pizza and red meat, are well-received, contributing to a satisfying all-inclusive experience. Overall, Hotel whala!boca chica offers a welcoming and comfortable stay for families, making it a worthwhile option for a peaceful family vacation.
3 Star
Hotel whala!boca chica offers an experience consistent with its three-star rating, combining a reasonable price-quality relationship with some room for improvement. Guests find this all-inclusive resort to provide fair value for a budget-friendly holiday, highlighted by its middle-range offerings.
The resort's facilities have an aged appearance with some furnishings described as dated or antique. Despite this, the rooms are noted to be clean, ensuring a comfortable stay. The staff receives mixed reviews with some guests mentioning long waiting times and lackluster service, suggesting room for better customer service that aligns more with other three-star establishments.
The food and other amenities are what one might expect at a three-star property with no significant WOW factor but certainly adequate for the cost. However, some guests have expressed dissatisfaction with the quality of service and the upkeep of certain areas, implying that even three-star hotels can sometimes do better.
For those seeking a low-cost vacation in Boca Chica, Hotel whala!boca chica presents a viable option. It delivers what you pay for – reasonable comfort without the frills of higher star ratings. If the expectation is set for a basic three-star experience, then this hotel meets those needs appropriately.
All-Inclusive Packages
Hotel whala!boca chica, offering an all-inclusive experience, provides a budget-friendly option for travelers. While the all-inclusive feature is highlighted, it appears rather basic with some limitations. Guests found the buffet to be enjoyable, though they felt the variety could be greater. The inclusion of alcoholic drinks is a plus, but many reviews noted the drinks were watery and the selection was limited.
Critics pointed out that the quality of food does not always meet the levels expected for all-inclusive rates, suggesting a divergence between advertised services and actual offerings. The à la carte restaurants also received feedback for their limited variety.
Despite these drawbacks, many guests appreciated the value for money, enjoying the relaxed ambiance of a 3-star resort where the all-inclusive option provides reasonable satisfaction. This hotel stands out as the only all-inclusive option available in Boca Chica, which can be a deciding factor for many travelers.
The service, though, had mixed reviews with some appreciating the courteous staff and room changes, while others experienced neglect, especially in the restaurants if they were not perceived as travelers. Overall, Hotel whala!boca chica serves as a decent choice for budget-conscious tourists seeking an all-inclusive stay in Boca Chica.
Business
Hotel whala!boca chica - All Inclusive offers a convenient location, being close to the airport, which is ideal for business travelers. Guests appreciate the central pool and the comfort of the rooms with many expressing admiration for these aspects. The hotel's staff is perceived as attentive, which adds to the positive experience. Some suggest that further improvements and modernization could elevate the hotel’s appeal. Overall, the facilities and services show potential, but additional business-specific amenities and assistance might enhance its attractiveness to business travelers.
Accessible
Hotel whala!boca chica - All Inclusive offers a generally accessible environment for guests with disabilities, highlighted by a beachfront location that is easy to get to. The accommodations are noted as being very good and well-maintained. The hotel staff is frequently praised for their friendliness and helpfulness, contributing positively to a guest-friendly experience. While the property boasts a nice pool and essential installations such as fire warning systems, there are limitations to be aware of. Notably, the hotel does not have elevators, which could pose challenges for mobility. Despite some gaps in amenities like phones in rooms, the overall experience is described as accessible and satisfactory for guests with disabilities.
Outdoor Pool
Hotel whala!boca chica - All Inclusive offers a delightful outdoor pool experience that guests frequently praise. Visitors repeatedly highlight the cleanliness of the swimming pools, which are maintained daily, ensuring a refreshing dip every time. The scenic view and the hotel's prime location further enhance the appeal of lounging by the pool. Guests appreciate the attentive and friendly staff who contribute significantly to their enjoyment. The pool area, complemented by the nearby snack bar, allows for a pleasant, leisurely day in the sun. The overall pool experience at this hotel stands out as a harmonious blend of excellent service, cleanliness and relaxation.
Beachfront
Hotel Whala!boca chica offers an ideal beachfront location that consistently receives high praise from guests. Nestled right on the beach, the hotel provides easy and direct access to a beautiful and clean coastline. Many visitors highlight the stunning ocean views from their rooms and the dining area, making every meal a picturesque experience. Comfort and safety on the beach are also noted, allowing guests to relax and enjoy the serene surroundings without worry. The beachfront setup ensures that the beach is just steps away with an accessible and appealing waterfront setting. Whether lounging by the pool or by the sea, the pristine and beautiful beach area remains a standout feature of this hotel, ensuring a picturesque and memorable stay.
Yes, Hotel whala!boca chica - All Inclusive has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel whala!boca chica - All Inclusive.
No, Hotel whala!boca chica - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Hotel whala!boca chica - All Inclusive.
Yes, Hotel whala!boca chica - All Inclusive has a gym.