Starhotels Excelsior
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Summary of reviewsStarhotels Excelsior in Bologna garners high praise for various aspects of the overall guest experience. The prime location directly opposite Bologna Centrale train station is a significant highlight, offering travelers unmatched convenience and making both the historic center and major attractions easily accessible. The hotel's position outside the ZTL zone also facilitates easy road access while still allowing guests to reach the heart of the city with a brief stroll.
Guests frequently commend the breakfast experience, which features a rich variety of both Italian and international selections. The extensive breakfast buffet, which includes fresh fruit, baked goods and high-quality ingredients, earns comparisons to those at five-star hotels. Although the area can become crowded during peak times, the overall feedback remains highly positive, underscoring the excellent value and diverse options catering to different dietary needs.
Dining at Starhotels Excelsior receives favorable reviews, particularly for the refined offerings at the Avorio restaurant. Guests appreciate the quality and presentation of meals, such as the perfectly cooked tagliata and the inviting ambiance of the dining spaces. Despite some concerns about high prices and limited reservations, the restaurant's food and service quality are generally well-regarded.
The rooms at Starhotels Excelsior are consistently praised for their spaciousness, cleanliness and comfort. Guests highlight the elegant decor, soundproofing, modern amenities and the comfort of beds and bedding. Even though there are occasional comments about rooms appearing dated, overall cleanliness and maintenance receive strong marks, enhancing the comfort of the stay.
Cleanliness is a standout attribute throughout the hotel with guests frequently describing it as spotless and well-maintained. Both private rooms and common areas reflect high hygiene standards, creating a pleasant and refreshed environment upheld by a diligent and friendly staff.
Service quality at Starhotels Excelsior is another major strength with numerous reviews celebrating the professionalism, friendliness and attentiveness of the staff. From the welcoming reception team to the courteous breakfast servers, the remarkable quality of service significantly enhances the overall guest experience, making visitors feel cared for and appreciated.
The wifi service, though occasionally flawed, generally receives positive feedback for its reliability and speed. Guests appreciate the stable and high-quality internet connection available throughout the hotel.
Facilities like the gym and parking options further contribute to the positive experience. The gym is noted for being modern and well-equipped, although some guests suggest that it could use more space and updated equipment. Parking, while sometimes described as expensive and challenging for larger vehicles, is appreciated for its secure and convenient features, including valet service.
Families find Starhotels Excelsior particularly accommodating with spacious, well-equipped rooms and thoughtful services like adjoining rooms for children, baby cribs and special meal preparations. The child-friendly staff and additional conveniences such as bike rentals and pet-friendly policies make it a favored choice for family travelers.
Lastly, the beds are prominently praised for their comfort, thanks to the quality of the mattresses, toppers and linens. The combination of spacious rooms and extremely comfortable beds ensures a restful sleep, complementing the hotel's overall appeal.
In summary, Starhotels Excelsior in Bologna stands out for its strategic location, excellent service, high standards of cleanliness and comprehensive facilities, making it a highly recommended option for various types of travelers, including families, business guests and tourists.
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Guests frequently commend the breakfast experience, which features a rich variety of both Italian and international selections. The extensive breakfast buffet, which includes fresh fruit, baked goods and high-quality ingredients, earns comparisons to those at five-star hotels. Although the area can become crowded during peak times, the overall feedback remains highly positive, underscoring the excellent value and diverse options catering to different dietary needs.
Dining at Starhotels Excelsior receives favorable reviews, particularly for the refined offerings at the Avorio restaurant. Guests appreciate the quality and presentation of meals, such as the perfectly cooked tagliata and the inviting ambiance of the dining spaces. Despite some concerns about high prices and limited reservations, the restaurant's food and service quality are generally well-regarded.
The rooms at Starhotels Excelsior are consistently praised for their spaciousness, cleanliness and comfort. Guests highlight the elegant decor, soundproofing, modern amenities and the comfort of beds and bedding. Even though there are occasional comments about rooms appearing dated, overall cleanliness and maintenance receive strong marks, enhancing the comfort of the stay.
Cleanliness is a standout attribute throughout the hotel with guests frequently describing it as spotless and well-maintained. Both private rooms and common areas reflect high hygiene standards, creating a pleasant and refreshed environment upheld by a diligent and friendly staff.
Service quality at Starhotels Excelsior is another major strength with numerous reviews celebrating the professionalism, friendliness and attentiveness of the staff. From the welcoming reception team to the courteous breakfast servers, the remarkable quality of service significantly enhances the overall guest experience, making visitors feel cared for and appreciated.
The wifi service, though occasionally flawed, generally receives positive feedback for its reliability and speed. Guests appreciate the stable and high-quality internet connection available throughout the hotel.
Facilities like the gym and parking options further contribute to the positive experience. The gym is noted for being modern and well-equipped, although some guests suggest that it could use more space and updated equipment. Parking, while sometimes described as expensive and challenging for larger vehicles, is appreciated for its secure and convenient features, including valet service.
Families find Starhotels Excelsior particularly accommodating with spacious, well-equipped rooms and thoughtful services like adjoining rooms for children, baby cribs and special meal preparations. The child-friendly staff and additional conveniences such as bike rentals and pet-friendly policies make it a favored choice for family travelers.
Lastly, the beds are prominently praised for their comfort, thanks to the quality of the mattresses, toppers and linens. The combination of spacious rooms and extremely comfortable beds ensures a restful sleep, complementing the hotel's overall appeal.
In summary, Starhotels Excelsior in Bologna stands out for its strategic location, excellent service, high standards of cleanliness and comprehensive facilities, making it a highly recommended option for various types of travelers, including families, business guests and tourists.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Starhotels Excelsior
License: IT037006A19MMQQLIO
Guest Reviews
Location
Although located outside the ZTL zone, which restricts vehicle access to the central areas, guests can still reach the heart of the city within a 10-15 minute stroll. The hotel's proximity to shopping areas, numerous restaurants and a variety of transport options, including a direct shuttle to the airport, adds to its appeal.
The strategic placement makes it perfect not only for tourists looking to explore the city but also for business travelers or those needing a comfortable stopover. Despite being across the station, the hotel maintains a quiet ambiance, ensuring a pleasant stay.
Complimentary praises for the quality of service, cleanliness and the modern amenities further enhance the appeal. Overall, Starhotels Excelsior provides a convenient and central base for anyone visiting Bologna, whether for a short trip or an extended stay.
Breakfast
The breakfast buffet is particularly noted for its extensive array, featuring fresh fruit, baked goods, meats and high-quality ingredients. Scrambled eggs and freshly brewed coffee receive special mentions. The breakfast area itself is often described as pleasant, although some guests noted it could be cramped and chaotic during peak times.
Despite a few comments suggesting room for improvement in terms of variety and the occasional noise level, the overall sentiment remains highly positive. The breakfast is recognized for its excellent value, richness and ability to cater to diverse tastes, making it a memorable start to the day for many visitors to Starhotels Excelsior.
Dinner
The ambiance of the dining spaces, including the bar and restaurant, is praised for being spacious and comfortable, making for a pleasant dining experience. Rosario's consistent and welcoming service during dinner times is noted positively. Guests often mention the convenience of having a bar for late-night drinks and the efficient room service for a relaxed dining option in their rooms.
Some reviews point out the necessity of making reservations due to limited availability with a suggestion for an expanded menu. While most feedback is positive, a few guests found the restaurant pricey and the food not always meeting their expectations. Despite these occasional comments, the overall perception of dining at Starhotels Excelsior remains largely favorable with many guests recommending trying the varied and sophisticated cuisine offered at the hotel.
Rooms
Despite some guests noting that certain rooms appeared dated or old-fashioned, the vast majority highlighted the elegant decor and careful design details. Rooms were frequently upgraded, contributing to the overall satisfaction of visitors. The sound insulation was particularly noted, ensuring quiet stays even with the hotel's prime location across from the Bologna train station.
Guests also valued the cleanliness of the hotel, mentioning that rooms were spotlessly maintained. The comfort of the beds and the spacious layout were common themes with several reviews mentioning luxurious bedding and comfortable pillows. Some minor issues were noted, such as inconsistency in temperature control and occasional signs of wear and tear, but these did not significantly detract from the positive experiences.
Overall, the majority of reviews for Starhotels Excelsior's rooms commend their spaciousness, comfort and cleanliness, making it a strong choice for visitors seeking a well-equipped and comfortable stay in Bologna.
Beds
Beds in the rooms are often described as large with some reviewers emphasizing the presence of toppers and good quality linens. The addition of soft, fluffy down comforters and a variety of pillows further enhances the sleeping experience. The bedding itself has been praised for being snow-white, fragrant and of top quality, contributing to a restful night’s sleep.
There are a few mentions of beds that were either too soft or too firm for some guests' tastes, but these instances were rare. The overall consensus, though, leans heavily towards the positive, underlining that the majority of guests found the bed comfort to be one of the standout features of their stay. This accommodation seems to prioritize restful sleep, making it an excellent choice for those who value high-quality bedding and a comfortable sleeping environment.
Cleanliness
Additionally, the hotel staff contributes positively to the cleanliness experience with many reviews pointing out their thoroughness and friendly demeanor. Guests appreciate the regular, attentive cleaning services and the hotel’s adherence to hygiene protocols, making them feel safe and comfortable during their stay.
The bathrooms receive special attention for being clean and modern, although there are a few isolated remarks about minor issues such as spots and damaged furniture. Despite these small hiccups, the overall impression remains extremely positive.
Moreover, the cleanliness extends beyond the private rooms to the entire facility, ensuring guests enjoy a consistently clean and pleasant environment throughout their stay. The clean, contemporary and stylish interiors add to the hotel’s appeal with several reviews noting the excellent cleaning standards maintained across all areas.
Starhotels Excelsior not only meets but often exceeds guest expectations for cleanliness, making it a dependable choice for travelers prioritizing hygiene and comfort.
Staff
Many guests mentioned the positive attitude and polite demeanor of the staff, contributing to a warm and inviting atmosphere throughout their stay. Whether it's the courteous service at breakfast or the helpful guidance at the front desk, reviews frequently note the impressive level of care and attention provided.
The professionalism extends across various functionalities with comments emphasizing the staff's proficiency and swift response to any requests or issues. Despite the bustling environment, the hotel staff maintain a superb standard of service, reflecting their commitment to ensuring a pleasant experience for all guests.
This remarkable level of service makes Starhotels Excelsior stand out, creating an environment where guests feel well-cared for and appreciated, enhancing their overall experience in Bologna.
Wi-Fi
However, there were also instances where guests encountered issues. Some experienced slow and unstable connections with remarks about the internet being surprisingly slow or outdated and requiring constant re-connecting. A few guests found the wifi unreliable or not functioning well in certain areas of the hotel, such as the lobby. Despite these occasional drawbacks, most guests were satisfied with the wifi service provided, appreciating its convenience and reliability during their stay.
Gym
Parking
While the private parking spaces directly in the courtyard and the underground garage are seen as advantageous, guests do mention some drawbacks. The entrance to the parking area is often described as narrow, which could be challenging for larger vehicles. Additionally, the parking can be expensive; fees are frequently mentioned as high with some guests feeling that the costs are not well-explained in advance.
Despite the cost, the consensus is that the parking options are largely beneficial with special mention of the availability and secure nature of the facilities. For those seeking affordable alternatives, some guests suggest looking into nearby garages that may offer lower rates, even though these options may not be as close or as convenient. Overall, the parking at Starhotels Excelsior provides peace of mind and convenience, especially for those who prioritize secure and easily accessible parking during their stay.
Family
The hotel takes special care to enhance the family experience with children often receiving chocolates and special meals prepared by the chef. The child-friendly staff are attentive to the needs of younger guests, providing services such as a baby crib upon check-in and an extra bed for older children. This thoughtful attention extends to pet owners as well, making the hotel a good fit for families traveling with pets.
Additional family-friendly conveniences include bike rental services and the hotel's proximity to Bologna train station, contributing to an easily accessible and enjoyable stay. The cleanliness of the rooms, combined with the overall modern and quiet facilities, ensures that families can relax and unwind comfortably.
Overall, Starhotels Excelsior comes highly recommended for families seeking a pleasant and accommodating stay in Bologna, offering a great base to return to after a day of exploring the city.
4 Star
Service quality generally aligns with four-star standards with some guests mentioning that it fully meets the requirements expected of such a rating. Positive remarks about the cleanliness and modernity of the rooms are common, though a few guests mentioned dated technology, noting a lack of USB charging points. Additionally, some facilities and maintenance aspects were suggested to need improvements.
While the hotel's overall experience is consistent with a four-star rating, several reviews indicate that it may fall short of expectations for those seeking a higher level of luxury or more characteristic touches. The continental breakfast meets the four-star criteria and the reception area has been praised for its welcoming ambiance with abundant plant life.
In summary, Starhotels Excelsior offers a solid four-star experience with modern amenities and a strategic location, though some improvements in facilities and device updates could enhance the overall guest satisfaction.
Business
The facilities at Starhotels Excelsior are well-suited for business purposes. The conference rooms are equipped with modern audio-visual technology and large screens, providing an excellent environment for meetings and events. The hotel also offers exceptional business services and overall good conference facilities, ensuring a seamless experience for business gatherings.
Moreover, the rooms are designed with the business traveler in mind, featuring amenities such as large desks and a clean, serene environment suitable for both long and short-term stays. The hotel resembles a classic business hotel, offering a very business-friendly atmosphere.
However, while the hotel excels in many aspects, there are areas that could be enhanced. For instance, the Wi-Fi connection in some rooms may not be as fast as required for work. Despite this minor shortfall, Starhotels Excelsior remains an ideal base for business trips with modern facilities and a thoughtful design tailored to accommodate business needs effectively.
Accessible
Honeymoon
Romantic
Dog Friendly
However, potential guests should be aware of a few restrictions and additional costs. Dogs are allowed exclusively in the rooms and are not permitted in the public areas of the hotel, such as the breakfast room. Additionally, some guests were surprised by the higher than expected dog fee.
Despite these limitations, the general consensus is that pets are warmly received, contributing to a comfortable and accommodating stay for pet owners.
No, Starhotels Excelsior doesn't have any pool.
No, a spa isn't available at Starhotels Excelsior.
Yes, Starhotels Excelsior welcomes dogs.
Yes, parking facilities are available at Starhotels Excelsior.
Yes, Starhotels Excelsior has a gym.
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