Henann Lagoon Resort
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Summary of reviewsHenann Lagoon Resort stands out as a commendable destination, boasting several positive attributes across various categories which make it a favored choice among guests.
The resort's location, while not directly on the beachfront, strikes a balance between accessibility and tranquility. It is conveniently close to D’Mall, shops and a variety of dining options. Although the walk to White Beach can be between 5 to 15 minutes and includes some paved and unpaved paths, it offers a peaceful retreat that's still near the vibrant nightlife at Station 2. This makes it a suitable choice for those seeking a quiet environment while remaining close to Boracay’s main attractions.
The breakfast experience at Henann Lagoon Resort is largely praised for its superb quality and variety. The buffet offers an extensive selection featuring both international and Filipino dishes with highlights like ube pandesal and tuyo. Despite occasional criticisms of crowding and limited options, the overall sentiment is positive with many guests finding the breakfast to be a satisfying start to their day.
Dinner experiences are mixed, though many guests enjoy the delicious and authentic Filipino dishes offered. The in-room dining and poolside bar have been particularly appreciated, as have specific dishes like pizza and fish. Some guests felt that the portions could be larger or that services could be faster, but the general quality of food and ambiance, especially with live music, is seen as a strong point.
The rooms at Henann Lagoon Resort are consistently described as spacious, clean and comfortable, often exceeding guests' expectations in size and amenities. The pool-access rooms are a special hit, offering beautiful views and easy access to the resort’s standout lagoon-style pool. While some minor maintenance issues and signs of aging have been noted, guests generally find the rooms inviting and well-maintained.
Cleanliness across the resort is highly praised with numerous mentions of spotless rooms, well-kept facilities and freshly maintained swimming pools. The dedication of the cleaning staff adds to the overall tidy and pleasant environment.
The resort's staff is frequently highlighted for their friendliness and professionalism. Consistently going above and beyond to assist guests, staff members create a warm and welcoming atmosphere, greatly enhancing the overall guest experience. Specific employees have been recognized for their exemplary service, reflecting the high standards of hospitality maintained at the resort.
The pool facilities are a major highlight, featuring a massive, clean lagoon-style pool with direct room access options, a swim-up bar and kid-friendly areas. Guests appreciate the well-maintained pool environment, despite a few mentions of cool water temperatures.
The spa services at Henann Lagoon Resort are lauded for their quality, particularly the hydra-therapy massages and poolside treatments. Despite some scheduling inconveniences, the overall spa experience is highly appreciated for its relaxing and rejuvenating offerings.
While the gym is well-equipped and maintains high standards, the additional charges for use have left some guests dissatisfied. The facility itself receives positive reviews, but the cost and access limitations are seen as drawbacks.
WiFi connectivity is one of the weaker aspects with numerous reports of slow and unstable internet access. Although there are occasional positive experiences, the general consensus is that there is significant room for improvement in this area.
Henann Lagoon Resort does not offer direct beach access, but it provides beach towels and access to beach beds at Henann Regency, which guests find convenient. The short walk or e-trike ride to White Beach is seen as acceptable, despite the occasional difficulty with poorly lit and unpaved paths.
Overall, Henann Lagoon Resort delivers a largely positive guest experience with standout features including spacious and clean rooms, a superb breakfast buffet, excellent pool facilities and exceptional staff service. Some areas, like WiFi connectivity and gym access, require improvement, but the resort remains a top choice for travelers seeking a balanced and comfortable stay in Boracay.
Categories
The resort's location, while not directly on the beachfront, strikes a balance between accessibility and tranquility. It is conveniently close to D’Mall, shops and a variety of dining options. Although the walk to White Beach can be between 5 to 15 minutes and includes some paved and unpaved paths, it offers a peaceful retreat that's still near the vibrant nightlife at Station 2. This makes it a suitable choice for those seeking a quiet environment while remaining close to Boracay’s main attractions.
The breakfast experience at Henann Lagoon Resort is largely praised for its superb quality and variety. The buffet offers an extensive selection featuring both international and Filipino dishes with highlights like ube pandesal and tuyo. Despite occasional criticisms of crowding and limited options, the overall sentiment is positive with many guests finding the breakfast to be a satisfying start to their day.
Dinner experiences are mixed, though many guests enjoy the delicious and authentic Filipino dishes offered. The in-room dining and poolside bar have been particularly appreciated, as have specific dishes like pizza and fish. Some guests felt that the portions could be larger or that services could be faster, but the general quality of food and ambiance, especially with live music, is seen as a strong point.
The rooms at Henann Lagoon Resort are consistently described as spacious, clean and comfortable, often exceeding guests' expectations in size and amenities. The pool-access rooms are a special hit, offering beautiful views and easy access to the resort’s standout lagoon-style pool. While some minor maintenance issues and signs of aging have been noted, guests generally find the rooms inviting and well-maintained.
Cleanliness across the resort is highly praised with numerous mentions of spotless rooms, well-kept facilities and freshly maintained swimming pools. The dedication of the cleaning staff adds to the overall tidy and pleasant environment.
The resort's staff is frequently highlighted for their friendliness and professionalism. Consistently going above and beyond to assist guests, staff members create a warm and welcoming atmosphere, greatly enhancing the overall guest experience. Specific employees have been recognized for their exemplary service, reflecting the high standards of hospitality maintained at the resort.
The pool facilities are a major highlight, featuring a massive, clean lagoon-style pool with direct room access options, a swim-up bar and kid-friendly areas. Guests appreciate the well-maintained pool environment, despite a few mentions of cool water temperatures.
The spa services at Henann Lagoon Resort are lauded for their quality, particularly the hydra-therapy massages and poolside treatments. Despite some scheduling inconveniences, the overall spa experience is highly appreciated for its relaxing and rejuvenating offerings.
While the gym is well-equipped and maintains high standards, the additional charges for use have left some guests dissatisfied. The facility itself receives positive reviews, but the cost and access limitations are seen as drawbacks.
WiFi connectivity is one of the weaker aspects with numerous reports of slow and unstable internet access. Although there are occasional positive experiences, the general consensus is that there is significant room for improvement in this area.
Henann Lagoon Resort does not offer direct beach access, but it provides beach towels and access to beach beds at Henann Regency, which guests find convenient. The short walk or e-trike ride to White Beach is seen as acceptable, despite the occasional difficulty with poorly lit and unpaved paths.
Overall, Henann Lagoon Resort delivers a largely positive guest experience with standout features including spacious and clean rooms, a superb breakfast buffet, excellent pool facilities and exceptional staff service. Some areas, like WiFi connectivity and gym access, require improvement, but the resort remains a top choice for travelers seeking a balanced and comfortable stay in Boracay.
Luxury Resort
Resort near The Beach
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Lazy River Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Resort with Lazy River
Guest Reviews
Henann Lagoon Resort boasts a commendable location with its proximity to various points of interest in Boracay. Though it is not directly on the beach and requires a short walk or an e-trike ride to reach the shoreline, this minor inconvenience is offset by the resort's proximity to D’Mall, shops and a variety of restaurants. Guests have noted that while it might take between 5 to 15 minutes to walk to White Beach, the journey encompasses both paved and unpaved paths, which can sometimes be cumbersome, especially at night or during adverse weather conditions.
Despite being a bit set back from the immediate beachfront, the location offers a balance of convenience and tranquility, situated centrally and relatively close to the vibrant nightlife at Station 2. This central island position makes it easy to access transportation and various amenities. The resort offers a peaceful retreat that is walking distance from entertainment and dining options, making it a suitable choice for those who prefer a quieter environment while still being within easy reach of Boracay's main attractions.
The Henann Lagoon Resort offers a generally positive breakfast experience with a few mixed reviews. Guests frequently commend the breakfast buffet for its superb quality, excellent selections and delicious food featuring both international and Filipino classics. Many guests appreciate the heartiness of the buffet and the variety of choices available daily, including Filipino staples like ube pandesal and tuyo. The breakfast is often described as rich, satisfying and a highlight of the stay.
However, there are some criticisms. Some reviewers found the breakfast to be mediocre with limited options and repetitive menus. The breakfast area can get crowded, leading to long waiting times and the breakfast hours are considered too short by some guests. There are also comments about the lack of variety in healthier options and insufficient fresh fruit choices.
Despite these drawbacks, many guests still found the breakfast at Henann Lagoon Resort to be a great start to their day, highlighting the accommodating service, cleanliness and overall quality. The consistently good reviews suggest that most visitors leave satisfied with their morning meal.
Henann Lagoon Resort offers a mixed dining experience according to guest reviews. Guests frequently praise the food, describing it as delicious, superb and authentic Filipino. The breakfast buffet also receives highlights for its variety and quality, often termed as more accommodating and having lots of choices. Happy hour at the bar by the pool is noted as a great perk with many finding the drinks selection impressive.
There are positive mentions of specific items like pizza and fish and the live music with amazing vocals adds to a pleasant dining atmosphere. Guests appreciated the flexibility of dining options, including room service and eating on their balcony. Many found the food prices reasonable, although some felt that the restaurant was overpriced given the portion sizes, particularly with french fries and dishes that left others wanting more.
Negative feedback leans towards slow service and tasteless room service food. Additionally, some guests mentioned that the food can be mediocre and not always up to their high expectations, particularly during special occasions or set meals. Despite these criticisms, many still highlight the authenticity and general quality of the food, coupled with superb accommodation, making for an overall positive dining experience at the resort.
Henann Lagoon Resort's rooms have earned a reputation for their spaciousness and cleanliness, offering a variety of well-kept amenities. Guests particularly appreciate the well-designed and sizable accommodations with many noting the exceptional comfort and beautiful views, especially from rooms with pool access. The rooms are often described as being bigger than expected and include essential features like large bathtubs and separate beds for children. Regular cleaning ensures that rooms are consistently tidy and the cozy ambiance adds to the overall comfort.
However, some aspects of the rooms show signs of aging with outdated designs and occasional maintenance issues such as clogged bathtubs, air conditioning leaks and infestations of ants and mosquitoes. Despite these minor drawbacks, guests generally find the rooms to be inviting and more impressive than photos suggest. The accessibility to local attractions like nearby malls is also a plus.
While some rooms might have a musty smell or lack adequate storage, the consensus is that the balance between cost and space is excellent with amenities being well-maintained. Overall, Henann Lagoon Resort's rooms provide a comfortable and spacious retreat, making them a good choice for families and travelers seeking a relaxing stay.
Travelers to Henann Lagoon Resort frequently highlight the comfort of the beds, noting that they provide a peaceful and restful sleep experience. Many guests describe the beds as comfortable and cozy with some specifically appreciating the soft mattresses, fluffy pillows and down comforters. There are instances where travelers mentioned the beds as being a bit hard or noted that the beds could be steadier and less noisy. A few mentioned experiencing discomfort due to the beds being rock hard or encountering bed bugs. However, the majority of reviews emphasize the positive aspects with guests often praising the comfort of the beds despite some variability.
The Henann Lagoon Resort has received numerous positive remarks regarding its cleanliness with many guests highlighting the well-maintained state of its facilities. Visitors repeatedly commend the resort for its very clean and nice swimming pools, which are kept fresh and cleaned daily. The rooms were frequently described as spacious, well set out and spotless with many appreciating the daily high-quality room cleaning service. The resort’s staff were often praised for their friendliness and efficiency, contributing to the overall clean and comfortable environment. Guests also mentioned the beautiful surroundings and well-maintained facilities, making the property not only clean but visually appealing as well. Despite a few mentions of rooms not being meticulously clean, the general consensus is that the Henann Lagoon Resort maintains a high standard of cleanliness across its premises.
Henann Lagoon Resort has garnered high praise for its staff, consistently described as polite, friendly and extremely helpful. Numerous guests highlighted the attentiveness and professionalism of the team, making specific mention of how they go the extra mile to assist, including helping guests with special needs and ensuring smooth check-ins and check-outs. Individual staff members like John Philip Magno and Jona received special commendation for their exemplary service.
The overall ambiance created by the staff is one of warmth and readiness to assist, contributing significantly to the positive experiences reported by visitors. Their friendliness extends across various roles, from front desk personnel to the housekeeping team and even the waitstaff, all of whom maintain a cheerful and welcoming demeanor. Guests also appreciated the high level of training and the positive attitude exhibited by the staff, which greatly enhanced their stay.
Despite occasional mentions of the need for better training and isolated instances of unhelpful behavior, the predominant sentiment is overwhelmingly positive. The staff's consistent efforts to be accommodating, kind and responsive, coupled with superb service, make Henann Lagoon Resort a standout destination for those seeking excellent hospitality.
At the Henann Lagoon Resort, the WiFi experience leaves much to be desired for many guests. The majority of visitors report slow and weak internet connections with some experiencing completely non-functional WiFi or intermittent availability. Despite a few mentions of reliable or fast internet, these instances seem to be the exception rather than the rule. Most reviews describe the WiFi as unreliable, sluggish and often disconnecting, contributing to a frustrating online experience. While there are a handful of positive mentions indicating the internet can be steady and reliable in some rooms, the general consensus points to significant room for improvement in the resort's internet service.
Henann Lagoon Resort offers a variety of spa services that greatly enhance the relaxation experience for guests. The poolside massages are often highlighted for making the day peaceful and relaxing. Guests particularly enjoy the hydra-therapy massages and the in-house massage and body scrub services, which are described as awesome. The full-service spa has exceeded many expectations with the spa facilities considered superior in quality.
However, the availability and scheduling of the spa services have some room for improvement. Despite advertising extended hours until 10:00 pm, the spa actually closes at 9:00 pm and securing a timeslot can be challenging due to high demand. Additionally, some guests have indicated that the commitment of the spa-dedicated staff could be more consistent.
Overall, the massage therapists receive positive feedback, contributing significantly to the positive spa experience, though the spa area itself is situated in a neighboring property.
The gym at Henann Lagoon Resort has been a point of discussion among guests with a mix of positive and critical feedback. Many guests found the gym to be well stocked and appreciated its great amenities, describing the facility as impeccable. There were also favorable remarks about the helpful and attentive instructors who provided excellent assistance to those attending daily workouts.
However, several guests expressed frustration about the gym's access policy. A common complaint was the additional charge of 300 pesos per visit, which many felt should be complimentary, especially when compared to other hotels where gym access is included in the stay. Some guests were particularly disappointed by the regulation requiring payment for each use and noted the inconvenience of the gym's closure during lunch hours. Despite the quality of the gym itself, the extra costs and limited access left some guests feeling dissatisfied.
The Henann Lagoon Resort boasts an impressive array of pool amenities, frequently praised by its guests. The standout feature is undoubtedly the massive lagoon-style swimming pool, drawing attention for its size, cleanliness and inviting atmosphere. Guests have highlighted the clean and well-maintained nature of the pool, which adds to its appeal. Direct pool access from certain rooms enhances convenience and enjoyment, making it a hit among those who prefer to take a dip right outside their door.
Families traveling with children noted the kid-friendly pool features with ample space for young ones to splash around. The swim-up bar is another key highlight, offering a relaxing setting to enjoy drinks while staying cool in the water. The pool bar, along with the integrated jacuzzi and sundeck areas, further enhances the resort experience, providing various spots for leisure and comfort.
While the pool temperature was a point of concern for some due to its coldness, the general consensus remains largely positive. The pool’s depth and expansive layout cater well to diverse swimming needs, from leisurely lounging to more vigorous activity. The resort also offers multiple pools, ensuring that guests can find a quieter spot if they wish.
Despite a few isolated complaints about pool cleanliness and temperature, the vast majority of guests have enjoyed the excellent pool facilities and the lively atmosphere surrounding the pool area. With its inviting swim-up rooms, excellent poolside amenities and spacious design, the Henann Lagoon Resort's pool is frequently described as a key highlight, making it a memorable part of the stay for many visitors.
Henann Lagoon Resort is well-regarded for its location, offering a good balance between accessibility and seclusion. While it is not positioned directly on the beachfront, guests appreciate its close proximity to the beach with many noting that it is just a short walk away. The path to the beach, however, can be challenging as it is not well-lit and may flood during rains, which some guests mentioned as a drawback.
Despite the walk, many found the distance to the beach acceptable and noted that it is close to White Beach and a variety of restaurants. Additionally, Henann Lagoon Resort guests have the advantage of accessing the beach beds at Henann Regency, enhancing their beach experience. The resort provides beach towels, making it convenient for guests to transition from the large enclosed pool to the beach without hassle.
For those willing to make the effort, the beach is accessible and even wheelchair-friendly. However, some guests found the walk inconvenient due to the lack of paved pathways and indicated that either a 10-minute walk or a short e-trike ride is necessary to reach the main beach area. Overall, while direct beach access is not a feature, the resort's close location and amenities make it a worthy choice for beachgoers looking for a comfortable stay just a stroll away from the vibrant beachfront.
Henann Lagoon Resort emerges as a suitable destination for families looking for a short holiday or an extended stay. The resort caters well to families, offering amenities such as kids' massages and a dedicated kids' menu, ensuring children are well taken care of. The family rooms provide ample space for comfort, accommodating families of various sizes.
Guests consistently describe the atmosphere as family-friendly, making it an excellent place for shared family experiences. The positive family atmosphere is highlighted by numerous mentions of happy kids. The resort is not just ideal for immediate family getaways but also for larger groups and family celebrations, such as birthdays.
While one review noted a less than ideal experience, the overwhelming sentiment suggests that many families have had a great time and would consider returning. Thus, Henann Lagoon Resort appears to be a good choice for those seeking a family-oriented vacation spot.
Henann Lagoon Resort offers a vibrant nightlife environment, highlighted by live band performances every night, DJ music and exciting cabaret shows. Guests can enjoy nearby music clubs with dance floors and karaoke options, along with meticulously organized parties. The resort's location places it in close proximity to numerous bars, restaurants and other resorts, making nightlife easily accessible. Despite some noise from clubs or crowds, the overall atmosphere is lively, enhanced by the picturesque sunsets viewed from rooms by the pool. The food at the resort also receives positive remarks, contributing to an overall enjoyable experience in the heart of the area's nightlife.
Henann Lagoon Resort offers luxurious accommodations with a lush, gorgeous location that many guests appreciated. The hotel provides excellent services and houses top-class facilities, creating a five-star experience for its visitors. Some guests found the price to be fair and noted the good value for money for a five-star hotel on the island. The cleanliness of the rooms was also frequently highlighted as exceptional.
However, there were mixed opinions about the resort's five-star rating. While some guests connoted a five-star rating to their stay, others felt the hotel did not live up to its five-star classification. Several remarked that the rooms appeared a bit outdated and some aspects, such as soundproofing, were lacking. The dining experience also fell short of the five-star standard for some visitors.
Overall, though Henann Lagoon Resort positions itself as a five-star property and delivers in many areas, certain guests felt it aligned closer to a three to four-star experience.
Henann Lagoon Resort offers a range of excellent facilities and services tailored for business travelers. The resort’s meeting rooms and conferencing facility are well-equipped to accommodate corporate needs with dedicated corporate meeting areas and business rooms designed to ensure productivity and efficiency. For presentations, the resort provides projector facilities, adding a professional touch to any corporate arrangement.
Beyond the business-specific amenities, Henann Lagoon Resort goes the extra mile by offering free airport pick-up services, ensuring a seamless transition from travel to work. The combination of five-star amenities, quality rooms and great food enhances the overall experience, making it suitable for both business and relaxation. The resort’s access location is convenient, which further benefits professionals who may need to move around efficiently for office use.
At Henann Lagoon Resort, guests are treated to an impressive outdoor pool area that consistently receives high praise. With stunning views from the pool, it's an inviting space that enhances the overall stay. The pool itself is beautifully designed and embellished, ensuring a visually pleasing experience for all visitors. Direct pool access from some rooms is seen as a brilliant feature, allowing for convenient and enjoyable use.
Visitors appreciate the multiple pool options, including a double pool and a private pool, providing a range of exclusive and relaxing experiences. The availability of a kiddie pool ensures that families with young children have suitable facilities at their disposal. Pool-side lounging and sitting next to the pool offer additional comfort and enjoyment, making it easy to spend a significant amount of time in this area. The integrated pool design elevates the aesthetic and functionality with pool bars adding to the leisurely atmosphere.
Overall, the reviews highlight the pool as an excellent amenity at Henann Lagoon Resort with its close proximity to rooms, beautiful appearance and extensive facilities contributing to a memorable stay.
Henann Lagoon Resort is often highlighted as an ideal destination for honeymooners and couples celebrating special occasions such as anniversaries and engagements. Guest reviews frequently mention the lovely rooms and romantic atmosphere that permeate the resort with many recommending it for its suitability for honeymoon stays. The honeymoon suite and other rooms designed for privacy contribute to a relaxing and intimate experience. Although some reviews hint at a broader family-friendly setting, the resort's emphasis on privacy and romantic details make it a highly regarded choice for romantic getaways.
Henann Lagoon Resort impresses with its luxurious feel and high-class ambiance, making it the epitome of a luxury resort. Visitors are greeted with exclusive services and fancy facilities, ensuring a stay that feels truly premium. The resort's lovely, spacious rooms, including the real luxury of having a bathtub, elevate the comfort to a new level. Guests appreciate the live music, enhancing the upscale atmosphere. Known for its modern and accurately depicted facilities, it stands out as a high-end hotel.
Accommodation at Henann Lagoon Resort is defined by its exclusive relaxation areas and deluxe amenities, all contributing to the overall luxurious experience. The blend of premium and deluxe facilities makes it a standout destination. Despite its high-end appeal, the resort is praised for its reasonable prices, providing an affordable yet luxurious experience. For travelers seeking a luxury hotel with upscale services and modern amenities, Henann Lagoon Resort offers the perfect combination of sumptuous facilities and an opulent stay.
Henann Lagoon Resort is widely recognized as an ideal destination for couples seeking a romantic retreat. The resort offers a romantic atmosphere perfect for honeymoons, complete with candle-light dinners in intimate spots. Guests frequently mention the romantic vibe and relaxing ambiance that permeate the entire property. With its great ambiance and multiple opportunities for relaxation, Henann Lagoon Resort stands out as a top choice for those in search of a romantic getaway destination.
Location Show Map
Location
Despite being a bit set back from the immediate beachfront, the location offers a balance of convenience and tranquility, situated centrally and relatively close to the vibrant nightlife at Station 2. This central island position makes it easy to access transportation and various amenities. The resort offers a peaceful retreat that is walking distance from entertainment and dining options, making it a suitable choice for those who prefer a quieter environment while still being within easy reach of Boracay's main attractions.
Breakfast
However, there are some criticisms. Some reviewers found the breakfast to be mediocre with limited options and repetitive menus. The breakfast area can get crowded, leading to long waiting times and the breakfast hours are considered too short by some guests. There are also comments about the lack of variety in healthier options and insufficient fresh fruit choices.
Despite these drawbacks, many guests still found the breakfast at Henann Lagoon Resort to be a great start to their day, highlighting the accommodating service, cleanliness and overall quality. The consistently good reviews suggest that most visitors leave satisfied with their morning meal.
Dinner
There are positive mentions of specific items like pizza and fish and the live music with amazing vocals adds to a pleasant dining atmosphere. Guests appreciated the flexibility of dining options, including room service and eating on their balcony. Many found the food prices reasonable, although some felt that the restaurant was overpriced given the portion sizes, particularly with french fries and dishes that left others wanting more.
Negative feedback leans towards slow service and tasteless room service food. Additionally, some guests mentioned that the food can be mediocre and not always up to their high expectations, particularly during special occasions or set meals. Despite these criticisms, many still highlight the authenticity and general quality of the food, coupled with superb accommodation, making for an overall positive dining experience at the resort.
Rooms
However, some aspects of the rooms show signs of aging with outdated designs and occasional maintenance issues such as clogged bathtubs, air conditioning leaks and infestations of ants and mosquitoes. Despite these minor drawbacks, guests generally find the rooms to be inviting and more impressive than photos suggest. The accessibility to local attractions like nearby malls is also a plus.
While some rooms might have a musty smell or lack adequate storage, the consensus is that the balance between cost and space is excellent with amenities being well-maintained. Overall, Henann Lagoon Resort's rooms provide a comfortable and spacious retreat, making them a good choice for families and travelers seeking a relaxing stay.
Beds
Cleanliness
Staff
The overall ambiance created by the staff is one of warmth and readiness to assist, contributing significantly to the positive experiences reported by visitors. Their friendliness extends across various roles, from front desk personnel to the housekeeping team and even the waitstaff, all of whom maintain a cheerful and welcoming demeanor. Guests also appreciated the high level of training and the positive attitude exhibited by the staff, which greatly enhanced their stay.
Despite occasional mentions of the need for better training and isolated instances of unhelpful behavior, the predominant sentiment is overwhelmingly positive. The staff's consistent efforts to be accommodating, kind and responsive, coupled with superb service, make Henann Lagoon Resort a standout destination for those seeking excellent hospitality.
Wi-Fi
Spa
However, the availability and scheduling of the spa services have some room for improvement. Despite advertising extended hours until 10:00 pm, the spa actually closes at 9:00 pm and securing a timeslot can be challenging due to high demand. Additionally, some guests have indicated that the commitment of the spa-dedicated staff could be more consistent.
Overall, the massage therapists receive positive feedback, contributing significantly to the positive spa experience, though the spa area itself is situated in a neighboring property.
Gym
However, several guests expressed frustration about the gym's access policy. A common complaint was the additional charge of 300 pesos per visit, which many felt should be complimentary, especially when compared to other hotels where gym access is included in the stay. Some guests were particularly disappointed by the regulation requiring payment for each use and noted the inconvenience of the gym's closure during lunch hours. Despite the quality of the gym itself, the extra costs and limited access left some guests feeling dissatisfied.
Pool
Families traveling with children noted the kid-friendly pool features with ample space for young ones to splash around. The swim-up bar is another key highlight, offering a relaxing setting to enjoy drinks while staying cool in the water. The pool bar, along with the integrated jacuzzi and sundeck areas, further enhances the resort experience, providing various spots for leisure and comfort.
While the pool temperature was a point of concern for some due to its coldness, the general consensus remains largely positive. The pool’s depth and expansive layout cater well to diverse swimming needs, from leisurely lounging to more vigorous activity. The resort also offers multiple pools, ensuring that guests can find a quieter spot if they wish.
Despite a few isolated complaints about pool cleanliness and temperature, the vast majority of guests have enjoyed the excellent pool facilities and the lively atmosphere surrounding the pool area. With its inviting swim-up rooms, excellent poolside amenities and spacious design, the Henann Lagoon Resort's pool is frequently described as a key highlight, making it a memorable part of the stay for many visitors.
Beach
Despite the walk, many found the distance to the beach acceptable and noted that it is close to White Beach and a variety of restaurants. Additionally, Henann Lagoon Resort guests have the advantage of accessing the beach beds at Henann Regency, enhancing their beach experience. The resort provides beach towels, making it convenient for guests to transition from the large enclosed pool to the beach without hassle.
For those willing to make the effort, the beach is accessible and even wheelchair-friendly. However, some guests found the walk inconvenient due to the lack of paved pathways and indicated that either a 10-minute walk or a short e-trike ride is necessary to reach the main beach area. Overall, while direct beach access is not a feature, the resort's close location and amenities make it a worthy choice for beachgoers looking for a comfortable stay just a stroll away from the vibrant beachfront.
Family
Guests consistently describe the atmosphere as family-friendly, making it an excellent place for shared family experiences. The positive family atmosphere is highlighted by numerous mentions of happy kids. The resort is not just ideal for immediate family getaways but also for larger groups and family celebrations, such as birthdays.
While one review noted a less than ideal experience, the overwhelming sentiment suggests that many families have had a great time and would consider returning. Thus, Henann Lagoon Resort appears to be a good choice for those seeking a family-oriented vacation spot.
Nightlife
5 Star
However, there were mixed opinions about the resort's five-star rating. While some guests connoted a five-star rating to their stay, others felt the hotel did not live up to its five-star classification. Several remarked that the rooms appeared a bit outdated and some aspects, such as soundproofing, were lacking. The dining experience also fell short of the five-star standard for some visitors.
Overall, though Henann Lagoon Resort positions itself as a five-star property and delivers in many areas, certain guests felt it aligned closer to a three to four-star experience.
Business
Beyond the business-specific amenities, Henann Lagoon Resort goes the extra mile by offering free airport pick-up services, ensuring a seamless transition from travel to work. The combination of five-star amenities, quality rooms and great food enhances the overall experience, making it suitable for both business and relaxation. The resort’s access location is convenient, which further benefits professionals who may need to move around efficiently for office use.
Outdoor Pool
Visitors appreciate the multiple pool options, including a double pool and a private pool, providing a range of exclusive and relaxing experiences. The availability of a kiddie pool ensures that families with young children have suitable facilities at their disposal. Pool-side lounging and sitting next to the pool offer additional comfort and enjoyment, making it easy to spend a significant amount of time in this area. The integrated pool design elevates the aesthetic and functionality with pool bars adding to the leisurely atmosphere.
Overall, the reviews highlight the pool as an excellent amenity at Henann Lagoon Resort with its close proximity to rooms, beautiful appearance and extensive facilities contributing to a memorable stay.
Honeymoon
Luxury
Accommodation at Henann Lagoon Resort is defined by its exclusive relaxation areas and deluxe amenities, all contributing to the overall luxurious experience. The blend of premium and deluxe facilities makes it a standout destination. Despite its high-end appeal, the resort is praised for its reasonable prices, providing an affordable yet luxurious experience. For travelers seeking a luxury hotel with upscale services and modern amenities, Henann Lagoon Resort offers the perfect combination of sumptuous facilities and an opulent stay.
Romantic
Yes, Henann Lagoon Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool, Lazy River.
Yes, a spa is available at Henann Lagoon Resort.
No, Henann Lagoon Resort doesn't allow dogs.
No, parking facilities aren't available at Henann Lagoon Resort.
Yes, Henann Lagoon Resort has a gym.
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