Borjomi Palace Health & Spa Center
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Summary of reviewsBorjomi Palace Health & Spa Center is a highly recommended hotel with a great location and stunning views of the river and mountains. Guests appreciate the peaceful and beautiful surroundings for walking and taking in the natural beauty. The breakfast and dinner options are excellent with a good variety of regional and healthy food offerings. The staff is highly praised for their hospitality, professionalism and friendliness. The spa is well equipped and the medical staff provide quality treatments. The hotel is family-friendly with comfortable rooms and facilities suitable for children. While some guests have reported issues with the cleanliness and temperature of the pools, overall, the pool facilities are enjoyable. The hotel falls short of a four-star rating, but it is still a great place to stay.
Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Preferably
Yes
Preferably
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Borjomi Palace Health & Spa Center boasts a great location, according to guests who have stayed there. The hotel is situated in a geographically stunning spot with incredible panoramic views and convenient proximity to the central park. Many rooms offer breathtaking views of the mountains and the city, particularly at night when the glowing crosses light up the sky. A river view and mountain greenery add to the charm of the location. Guests appreciated the peaceful and beautiful surroundings for walking and taking in the natural beauty. Despite being a little far from Borjomi city center, guests found the location to be good and convenient with easy access to the main attractions. The hotel's location is also praised for being near to the sources of Borjomi. The hotel is particularly recommended for the lovely views, good location and friendly staff.
Guests at Borjomi Palace Health & Spa Center had a good experience with the breakfast offered with many describing it as excellent or very good. Reviewers appreciated the regional and varied food offerings, including simple and healthy options. Some also mentioned dinner buffet as 'great'. The breakfast area itself was noted as being ideal with a balcony offering amazing views. However, some guests were disappointed with the limited variety or lack of fresh fruits and vegetables. Instant coffee being served has also been mentioned. Despite these occasional critiques, most guests recommend the hotel's breakfast and some even celebrated a friend's birthday at midnight with staff providing them with a room for the occasion. Overall, the hotel was deemed beautiful and the service was impeccable with a very good and varied kitchen.
If you're looking for a hotel with great dinner options, Borjomi Palace Health & Spa Center is a must-visit. Guests rave about the großartiges Buffet-Abendessen, as well as the free dinner for 2 days. The выбор простых, вкусных и полезных блюд is a definite highlight, while some guests appreciate the Georgian cuisine الطعام جورجي بحت. What's more, the hotel surprises guests by adding a complimentary dinner to their stay قاموا باضافة وجبة العشاء مجاناً. And to make dinner even more memorable, guests have enjoyed live music during their meal живая музыка!. Keep in mind, some guests have had negative experiences with dishes that weren't prepared to their liking, such as those made with fish or meat. But overall, the dinner options at Borjomi Palace Health & Spa Center seem to be a hit with guests.
Borjomi Palace Health & Spa Center is a beautiful castle-style hotel located in a great area with stunning views of the river and mountains. The rooms are generally nice, clean and comfortable with some being spacious and having a sofa. The beds are comfortable and the bedding and towels are of good quality. Some rooms have a fantastic view and noise protection is good. However, the hotel needs renovation, as most rooms have something that needs repairing, such as the faucets, bathrooms, closets or the furniture, which is often old and worn out. Some rooms also have dirty carpets and a few have a bad smell, particularly from cigarettes or sewage. Some guests received a different room from what they booked or found their room was a little small. There were also some complaints about the lack of coffee, the outdated room carpets and the ugly balcony. Some guests had issues with the toilet or shower and a few encountered ants. Nevertheless, many guests praised their housekeeping and some appreciated the amenities, such as the baby cot, ironing board, a/c and children's playground. Overall, the rooms have some flaws, but they are mostly decent and comfortable, especially for a historic building.
The Borjomi Palace Health & Spa Center is a nice, clean hotel with comfortable rooms and good staff. The hotel takes sanitization measures seriously and provides good body cleaning tools. Some rooms may have a cigarette smell or need improvement, but overall the hotel is very clean. The towel changing policy could be better and some guests experienced a bad smell in the bathroom or mold in the shower. However, the staff takes precautions and applies continuous disinfection to ensure the cleanliness of the hotel. The food is clean and there is a good variety of dishes. The hotel's location is great and the treatment provided is excellent. The only downside is that the hotel is quite old and needs more attention to cleanliness and improvements to furniture.
The staff at Borjomi Palace Health & Spa Center is highly praised for their hospitality, professionalism and friendliness. Guests often mention the warm welcome and the helpfulness of the staff, such as receptionist Natia, massage specialists Iulia and Gari and the employees who provided a room for a birthday celebration. The staff is described as kind, attentive and accommodating to guests’ needs. The hotel also takes precautions with continuous disinfection. However, some guests have reported issues with unhelpful or rude staff, especially those who do not speak English or treat Russian-speaking guests differently. Despite these, the majority of guests have complimented the staff for providing a good service and making their stay enjoyable.
Borjomi Palace Health & Spa Center has a lot to offer when it comes to wellness treatments according to guests. The spa is well equipped and the medical staff are professional and provide quality treatments. There is a wide variety of procedures to choose from with many guests enjoying their spa treatments. Some guests did mention that the reception staff could be a bit rude, but overall the spa experience was positive. The only downside was that the spa center had limited hours on weekends. In terms of facilities, some guests felt that the spa was more like an old-school sanatorium, but praised the medical equipment. While the cost of treatments was deemed a bit high by some, most guests were pleased with the services provided.
The Borjomi Palace Health & Spa Center offers two pools for guests to enjoy - an indoor and an outdoor pool. The indoor pool is praised for being warm and having a lovely atmosphere while the outdoor pool offers beautiful views. Some guests note that the indoor pool is small and a bit claustrophobic, but overall the pool area is still enjoyable. However, some guests report problems with the water temperature, finding it either too cold or not heated enough. Despite these issues, families appreciate the seating around the pool and the opportunity for children to swim. Overall, the pool facilities receive mixed reviews with some guests satisfied and others experiencing issues with the pool's cleanliness and temperature.
The Borjomi Palace Health & Spa Center is a perfect family-friendly hotel with comfortable single rooms that come with facilities. While some rooms may lack a view, it's still a great place to stay with kids as they have a children's playground that they will adore. The baby cot, ironing board and air conditioning are available but some guests mentioned that they appear worn out. However, the third bed located in a small niche delighted a child who stayed there. Overall, this hotel is excellent and clean and the facilities are suitable for families.
The Borjomi Palace Health & Spa Center is a beautiful hotel with excellent service that is highly recommended despite not reaching the level of a four-star hotel. Guests have noted that the breakfast may not be up to par and that some have stayed in cheaper, better four-star hotels in Georgia. However, the hotel overall is good with a great atmosphere and friendly staff. While some are unsure if it deserves a four-star rating, others believe that while it falls short of that mark, it is still a great place to stay.
The indoor pool at Borjomi Palace Health & Spa Center received mixed reviews. Some guests enjoyed the beautiful warm water, while others found it small and a bit claustrophobic. However, the staff was praised for their polite and attentive service and the safety measures were observed with mask-wearing and social distancing. Unfortunately, there were no reviews specifically mentioning the indoor pool, but some guests noted that the water in the outdoor pool was too cold and the indoor pool closed at 6 pm. Both pools were described as very small. One guest also mentioned that the supposed hot sulfur water in the indoor pool was not hot enough, while another did not comment on the temperature of the pool.
Location Show Map
Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
Spa
Pool
Family
4 Star
Indoor Pool
Yes, Borjomi Palace Health & Spa Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Borjomi Palace Health & Spa Center.
No, Borjomi Palace Health & Spa Center doesn't allow dogs.
Yes, parking facilities are available at Borjomi Palace Health & Spa Center.
Yes, Borjomi Palace Health & Spa Center has a gym.
Location Show Map
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