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Summary of reviewsHotel Panorama excels in providing a memorable experience for its guests, as reflected in numerous positive reviews across various categories.
Nestled in the heights of Bouillon, the hotel benefits from a superb location offering magnificent, panoramic views of the city, its medieval castle and the Semois River. The picturesque setting, complemented by the hotel's proximity to the town and riverfront, makes it an ideal base for exploring the area. Spacious rooms, stunning vistas from balconies and a reputation for cleanliness and comfort further enhance its appeal. Guests frequently highlight the hotel’s cozy yet quiet atmosphere and ample parking, as well as the friendliness and helpfulness of the staff, which contribute to making Hotel Panorama a haven that often surpasses expectations.
The breakfast at Hotel Panorama stands out as a significant highlight for guests. With an extensive and well-curated buffet featuring a variety of sweet and savory options, freshly prepared dishes and high-quality ingredients like fresh eggs and fruit juice, the breakfast experience is described as generous and delicious. The friendly, welcoming staff, particularly members like Pascale and Nathalie, enhance the dining experience, making breakfast a delightful start to the day.
Dinner at Hotel Panorama also receives widespread acclaim. The hotel's restaurant is praised for its high-quality meals, exquisite presentation and excellent price-to-quality ratio. Guests commend the chef's skills and the thoughtfully paired wines, which together create an exceptional fine dining experience. The restaurant’s pleasant atmosphere, coupled with friendly and discreet service, makes the dinner offerings highly recommended by patrons.
The hotel's rooms are appreciated for their spaciousness, cleanliness and panoramic views. Many rooms feature balconies that allow guests to fully enjoy the beautiful scenery. The warm, cozy decor and comfortable bedding enhance the restful experience, despite occasional mentions of décor needing a refresh. The hotel's consistent cleanliness further contributes to guests’ comfort with many highlighting the super clean rooms and well-maintained premises.
Hotel Panorama’s staff consistently garners praise for their exceptional hospitality. Described as warm, welcoming and attentive, the staff’s competence and professionalism are often noted, making guests feel well-cared-for throughout their stay.
The spa at Hotel Panorama is highly praised for its excellence and beauty, offering an amazing wellness center that many describe as superb and perfect. The private wellness area and unobstructed views add to the special, tranquil experience, despite some noting the services can be pricey. The pool, while well-equipped with features like counter-current swimming and an infinity jacuzzi, receives mixed feedback mainly due to additional costs for access.
Family travelers find the hotel charming and well-equipped, offering a welcoming environment, traditional Ardennes style and pet-friendly accommodations. Cozy communal spaces, such as those around the fireplace, enhance the family-friendly atmosphere.
The beds receive high marks for comfort and coziness, though there are occasional issues with firmness and cleanliness that could be improved.
Though some guests feel improvements are needed for the hotel to fully reflect its four-star rating, the overall experience at Hotel Panorama is enriched by its charming staff, excellent cuisine and favorable location. Lastly, the hotel’s romantic ambiance and picturesque setting make it an exceptional destination for couples seeking a tranquil and intimate getaway with many guests recommending it for a perfect romantic weekend. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a minibar, a tea and coffee maker, a wardrobe, a dressing room and a flat-screen TV with cable channels. The unit has 1 bed.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Deluxe Double Room with Castle ViewProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled in a beautiful location, Hotel Panorama has garnered praise for its superb placement in the heights of Bouillon. Guests highlight the hotel’s fantastic, breathtaking views of the city, its medieval castle and the Semois River. The panoramic vistas from the rooms and terrace are often described as magnificent, sublime and exceptional. Aside from its picturesque setting, the hotel’s proximity to the town and riverfront is lauded, making it an ideal base for exploring the area. The spacious rooms, combined with the hotel's quiet setting, further amplify the appeal. With ease of parking and a reputation for cleanliness and comfort, guests find this well-situated hotel perfect for their stay. Many appreciate the friendly staff and are eager to return to this cozy haven that meets and often surpasses expectations.
Breakfast
The breakfast experience at Hotel Panorama receives high praise from guests for its diverse and extensive offerings. Many reviews highlight the excellent quality and great variety available, from freshly prepared dishes to a wide range of sweet and savory options. The presence of fresh products, including eggs and fresh fruit juice, is frequently mentioned, adding to the overall satisfaction.
Guests appreciated the friendly and welcoming staff with specific commendations for staff members such as Pascale and Nathalie. This welcoming atmosphere enhances the dining experience, making breakfast not just a meal, but a delightful start to the day.
The breakfast buffet is described as generous, plentiful and very well-prepared, catering to many different tastes and preferences. Some guests noted particularly excellent recommendations for accompanying wines, adding a special touch to their morning meal. The breakfast area itself is mentioned as cozy, providing a pleasant environment to enjoy the varied and delicious food on offer.
However, a few reviews pointed out areas for improvement, suggesting more vegetarian options and a broader choice for a more luxurious experience. While some found the breakfast to be simple and limited, others remarked on the high quality of what was available. Issues such as the timing of breakfast service and the quality of coffee were also mentioned, but these points were few and far between in a sea of positive feedback.
Overall, the breakfast at Hotel Panorama stands out as a significant highlight for guests, contributing to a memorable stay with its extensive, delicious and well-curated selections.
Dinner
Hotel Panorama’s dinner offerings have received widespread acclaim for their high quality and exquisite presentation. Guests frequently praise the excellent quality of the meals, which range from gourmet four-course dinners to beautifully presented culinary masterpieces. The chef’s skills are often highlighted with many referring to the evening meals as top-notch and superbly crafted. The food is cited as delicious and varied with many guests recommending the dinner for its excellent price-to-quality ratio.
The restaurant’s atmosphere contributes to the dining experience with a nice, quiet setting and friendly, discreet staff receiving compliments. The extensive and high-quality breakfast options further enhance the overall dining experience at the hotel. Many guests appreciate the thoughtful wine pairings, finding them perfect accompaniments to the refined meals.
While there were a few mentions of the dinner being overpriced or average, the overwhelming consensus emphasizes the exceptional quality and taste of the food, often described as top-tier fine dining. The combination of the beautiful views, fantastic food and excellent service makes dinner at Hotel Panorama highly recommended by its patrons.
Rooms
Hotel Panorama offers a consistently positive experience for guests seeking spacious and clean accommodations. Reviews frequently highlight the large, well-appointed rooms that come with the added luxury of panoramic views of the city and castle. Many rooms feature balconies, allowing guests to fully appreciate the beautiful scenery. The bathrooms are a particular highlight, often described as spacious and equipped with both bathtubs and showers, adding to the overall comfort.
The decor within the rooms is generally well-received with guests noting the warm, cozy ambiance and stylish touches. The bedding is frequently mentioned as being comfortable, enhancing the overall restful experience. Some rooms even come with separate seating areas or conservatories, contributing to the sense of space and relaxation.
While most reviews are very positive, there are occasional mentions of rooms that could benefit from a refresh in terms of decor. Additionally, a few guests noted that not all rooms matched the advertised size and some that were not upgraded had less favorable aspects.
Overall, Hotel Panorama's strong points lie in its spacious accommodations, cleanliness and the stunning views that guests can enjoy from their rooms. The hotel's location and its facilities, including a highly regarded restaurant, combine to make it a desirable choice for travelers seeking comfort and scenic beauty.
Beds
The beds at Hotel Panorama generally receive positive feedback for their comfort and coziness. Guests frequently describe the mattresses and pillows as very comfortable and the king-size beds in particular ensure a good night's sleep. Many reviewers highlight the wonderful, comfortable and cozy beds, adding to the overall pleasant sleeping experience. The bedding is often noted as being good and comfortable as well.
However, there are some notable inconsistencies. A few guests mention issues such as beds being too soft or sloping, which could make sleeping less comfortable, especially for two people. Some find the double beds a bit too narrow, while others feel the mattresses were either too soft or need replacing. There are also mentions of unclean linens and bedding that felt too warm for the summer. Overall, the beds at Hotel Panorama are generally comfortable, but there are occasional concerns about firmness and cleanliness.
Cleanliness
Hotel Panorama has garnered positive feedback when it comes to cleanliness. The accommodations have been consistently praised for being very clean and comfortable with many guests noting super clean rooms and excellent hygiene. The hotel itself is considered beautiful and well-maintained with the cleanliness extending beyond the rooms to the hotel's general areas. Guests appreciated the clean and tidy environment and numerous reviews highlighted the top-notch cleanliness and impeccable standards of the hotel.
However, a few reviews mentioned some areas for improvement, such as dust in certain corners and cleanliness issues in the bathroom. Some guests found the smell of cleaning products to be quite strong. Despite these minor concerns, most guests felt the hotel was impeccably clean and took comfort in the well-maintained and hygienic surroundings. The positive remarks primarily highlight the hotel's commitment to maintaining a clean and comfortable environment for its guests, contributing to an overall pleasant stay.
Staff
Hotel Panorama has garnered numerous positive reviews highlighting the exceptional hospitality provided by its staff. Guests consistently praise the friendliness and helpful nature of the team, often describing them as warm, welcoming and attentive. From the receptionist to the bar staff, every member seems committed to ensuring a pleasant stay for visitors. The staff’s competence and professionalism are frequently noted, along with their readiness to assist and provide useful information about the area. Whether it’s a cheerful greeting upon arrival or helpful service throughout the stay, the kindness and attentiveness of the staff stand out as key elements contributing to the overall positive experience at the hotel. This commitment to service excellence is echoed across various aspects, including a welcoming reception, knowledgeable assistance and a charming team atmosphere, all adding to the enjoyment of the hotel’s lovely location and amenities.
Spa
The spa at Hotel Panorama receives high praise from guests who appreciate its excellence and beauty. Many guests remark that the wellness center is amazing with descriptions like superb, perfect and unique frequently mentioned. The private wellness area is particularly highlighted as a great addition, inviting guests to enjoy a more exclusive and intimate experience. Though some note that the wellness services can be a bit expensive, the overall impression is that the quality and ambiance make it worth the cost. The unobstructed view from the wellness area adds a special touch, enhancing the tranquility and charm of the experience. The spa is especially favored during the evening, where its beauty stands out even more.
Pool
The pool at Hotel Panorama receives mixed feedback from guests. On the positive side, the pool is described as nice and the wellness area housing the pool receives commendations. Additionally, the pool offers features such as counter-current swimming and an infinity jacuzzi, enhancing its appeal. However, several guests express disappointment that the pool is not included in the room price, which they find quite expensive. Furthermore, access to the pool and associated facilities like the sauna and jacuzzi requires an additional fee of 80 euros. Guests also note that the pool area often needs to be reserved in advance for private access, which was not clearly communicated ahead of time, leading to some dissatisfaction.
Family
Hotel Panorama offers a family-friendly atmosphere, making it a suitable choice for families traveling with children. The hotel is charming and well-equipped, providing a warm and welcoming environment. Its family-run nature ensures personal and friendly interactions, enhancing the overall experience. One highlight for families is the opportunity to cozy up together by the fireplace, adding to the comfortable and inviting ambiance. The traditional Ardennes style of the hotel adds a unique touch to the stay, making it a perfect destination for a family getaway. Additionally, the hotel accommodates pets, which can be reassuring for guests traveling with their dogs.
4 Star
Hotel Panorama garners mixed feedback regarding its four-star rating with some guests suggesting it might be more accurately described as a three-star establishment that markets itself as a four-star hotel. Guests express a desire for the hotel to upgrade certain aspects to truly reflect its four-star status, particularly mentioning the need for better quality pillows and mattresses and a more extensive breakfast buffet.
On a positive note, Hotel Panorama is praised for its exceptionally friendly hosts and charming, professional staff. The location and culinary offerings are standout features with many guests highly recommending the fantastic 4-course dinner for its exceptional quality. Overall, while there are areas for improvement, the hotel's charming staff, excellent cuisine and favorable location contribute positively to the guest experience.
Romantic
Hotel Panorama has been highly praised for its romantic appeal, making it an excellent weekend destination for couples. Guests highlighted the atmosphere, comfort and tranquility as essential factors that contributed to their perfect stay. The rooms, described as lovely and large, often come with extraordinary views that add to the overall experience. The romantic ambiance of the hotel is frequently noted with many recommending it as an ideal spot for lovers and romantic souls.
The breakfast buffet received high marks for its variety and originality, particularly the way the eggs are prepared, making mornings special. Visitors appreciated the calm environment and the hotel's location in a beautiful city, which further enhances its romantic vibe. Guests also commended the hotel's cozy interior, which provides a welcoming retreat during the winter months. The staff's hospitality contributed to the enjoyable and relaxing atmosphere, making Hotel Panorama a standout choice for a perfect romantic weekend.
Yes, Hotel Panorama has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Panorama.
Yes, Hotel Panorama welcomes dogs.
No, parking facilities aren't available at Hotel Panorama.