Grandhotel Giessbach

Brienz 46.73538800, 8.02325700 , Axalpstrasse (Show on Map)
8.8
Excellent


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Summary of reviewsGrandhotel Giessbach, perched on a cliff overlooking Lake Brienz and abutting the magnificent Giessbach Falls, offers an idyllic escape into nature. The historic hotel's extraordinary location is a focal point of praise, consistently marveling guests with its breathtaking and unparalleled panoramic views from every vantage point within the property. The serene surroundings and ample hiking opportunities make it an ideal destination for nature enthusiasts.

Breakfast at Grandhotel Giessbach is a celebrated experience, featuring an extensive and high-quality buffet enjoyed with a stunning view of the waterfall. The inclusion of unique touches such as mimosas and live piano music further enhances the pleasurable dining ambiance.

Though dining experiences at dinner receive mixed reviews, the exceptional cuisine and creative dishes are generally well-received. Some diners enjoy the fine dining with a beautiful waterfall view, although a limited menu at times and higher-than-expected costs are noted drawbacks.

The rooms blend old-world charm with modern comfort, particularly highlighted for their spaciousness and spectacular waterfall views. Quality linens, comfortable beds and well-maintained cleanliness are commendable, although some furniture appears outdated and some rooms could benefit from renovation. Practical issues like the lack of air conditioning and room heating control were less favorably mentioned, but overall, the room's ambiance leans positive.

Exceptional cleanliness is a hallmark with guests frequently highlighting the immaculate condition of rooms and communal areas. The hotel's staff also garners high praise for their professionalism, attentiveness and friendliness, significantly enhancing the guest experience despite occasional minor critiques.

Parking options are available with a few logistical nuances such as fees and space limitations, yet the overall availability is a positive feature. High-quality beds add to the comfort of the stay, though individual preferences on firmness vary.

While some aspects of service and food quality might not fully align with 4-star expectations, Grandhotel Giessbach stands out as a luxurious retreat. Its historic charm, impeccable service and breathtaking views create a superb experience, making it an enchanting and memorable destination worth visiting.
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  Outdoor Pool  


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Room Types
Superior Double Room with Waterfall View Spacious en-suite rooms facing the waterfalls.

Classic Double Room with Forest View These quiet en-suite rooms are facing the forest.

Deluxe Double Room with Lake View Spacious en-suite rooms facing the lake.

Elegant Suite Spacious suite with a separate sitting area and a view to the waterfall or the lake.

Single room with forest view Single room with a queen-sized bed facing the forest.

Classic double room with rock view Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Single room with waterfall view Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The single room features a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as river views. The unit has 1 bed.

Superior double room with forest view Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe double room with forest view Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers a seating area, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Classic double room with lake view Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as lake views. The unit has 1 bed.

Superior Double Room with Lake View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as lake views. The unit has 1 bed.

Single Room with Lake View Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The single room features a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as lake views. The unit has 1 bed.

Classic double room with waterfall view Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as river views. The unit offers 1 bed.

Deluxe double room with waterfall view Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as river views. The unit offers 1 bed.

Suite This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. Featuring a terrace with lake views, this suite also provides a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a balcony with lake views, this suite also provides a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite This suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as lake views. The unit offers 1 bed.

Suite This suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a wardrobe, a safe deposit box, a carpeted floor, a flat-screen TV with cable channels, as well as lake views. The unit has 1 bed.

Suite The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides a seating area, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as lake views. The unit offers 1 bed.

Suite This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. Boasting a balcony with lake views, this suite also features a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Suite The suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
Nestled in an extraordinarily beautiful location, Grandhotel Giessbach boasts a truly stunning setting that leaves visitors in awe. Perched on a cliff overlooking Lake Brienz and abutting the magnificent Giessbach Falls, the hotel's ambiance and scenery are nothing short of breathtaking. The unique, historic building is surrounded by lush forests and tranquil lake views, offering guests an idyllic escape into nature.

Guests consistently marvel at the hotel's superb panoramic views, describing the juxtaposition of the serene lake on one side and the cascading waterfall on the other as unparalleled. Whether viewed from the terrace, dining room balcony or even from the comfort of their rooms, the vistas are a frequent highlight.

The traditional charm and extraordinary atmosphere of the hotel provide a perfect backdrop for a memorable stay. Ample hiking opportunities around the area further enhance the location's appeal, inviting nature enthusiasts to explore the stunning landscape. Easily accessible by ferry, the site offers tranquility and exceptional beauty, making it ideal for an extraordinary overnight experience.

Whether sitting down to a hearty breakfast in a beautifully decorated room or simply soaking in the magical surroundings, Grandhotel Giessbach delivers an unforgettable blend of natural splendor and historical elegance.

Breakfast
Grandhotel Giessbach receives high praise for its breakfast offerings with many guests highlighting the fantastic variety and quality. The breakfast buffet is frequently described as extensive, generous and well-arranged, offering a wide selection of fresh and delicious produce. Visitors particularly enjoy the experience of dining outside with the breathtaking view of the waterfall adding to the exceptional ambience.

The breakfast service extends until 11:00, allowing guests ample time to enjoy a leisurely morning. Many reviews commend the inclusion of unique touches such as mimosas and live piano music, which elevate the dining experience. Although there are a few mentions of the breakfast being modest or not diverse enough, these are overshadowed by the overwhelmingly positive comments.

Overall, the breakfast at Grandhotel Giessbach is often cited as a highlight of guests' stays, contributing to memorable mornings amidst stunning scenery and excellent service.

Dinner
Dining at Grandhotel Giessbach offers a mix of highs and lows, but leans more toward the positive. Many guests rave about the exceptional cuisine, describing it as creative, delicious and prepared with fresh ingredients. The restaurant features a sought-after dining experience that deserves high praise with some diners enjoying the added bonus of a beautiful waterfall view from the terrace. The white table linen set dinner menu receives positive mentions and the quality of food overall adds to the hotel's pleasant atmosphere.

However, some areas do need improvement. The dinner menu has been criticized for being overly limited and sometimes failing to meet expectations. Issues such as delayed course sequences and underseasoned dishes have been noted. The dining experience at the garden restaurant in particular has been described as having very limited options.

Price is another point of contention. Some guests find the set dinner prices to be on the higher side and not always justified by the performance. Specific complaints include being charged excessively for tap water and cocktails.

Despite these drawbacks, the restaurant at Grandhotel Giessbach generally earns high recommendations, especially for those seeking a fine dining experience with excellent food. The friendly service further enhances the dining experience, making it a highlight for many guests.

Rooms
At the Grandhotel Giessbach, guests experience a blend of old-world charm and modern comfort, particularly within its rooms. Many reviews highlight spacious, accommodating rooms that come with remarkable views, especially those overlooking the waterfall, providing a truly spectacular experience despite some noise. Guests frequently praise the very comfortable beds with quality linens and the large, clean bathrooms with heated floors and thick towels.

While the overall ambiance strikes a cozy and charming note and some rooms boast remarkably beautiful, old-style furnishings, there is a widespread sentiment that the furniture feels bulky and outdated with some pieces appearing worn. Several guests feel that the rooms could use renovation, mentioning stains on the walls and the need for more attentive cleaning.

The cleanliness of the rooms remains a strong point with many noting how well-maintained their accommodations were. However, some practical aspects, such as the lack of air conditioning and the inability to adjust room heating, have been points of inconvenience. Additionally, simple rooms do not always seem to meet everyone’s expectations in terms of value and service.

Despite minor drawbacks like occasional noise from the waterfall and outdated decor, the overall guest experience at the Grandhotel Giessbach's rooms leans positively. The combination of comfort, cleanliness and breathtaking views makes for memorable stays, especially in rooms that have undergone recent refurbishments.

Beds
Grandhotel Giessbach offers an overall positive sleeping experience largely praised for its very comfortable and high-quality beds. The hotel is noted for its quality linens and sheets, which add to the comfort. Guests often compliment the comfort of the mattresses and beds, highlighting experiences with soft yet supportive pillows. However, opinions on the firmness of the mattresses vary with some guests finding them too hard or the beds too rough and squeaky. The size of the beds also received mixed reviews, as some appreciated the large and comfortable beds, while others found the high beds or two single beds pushed together less ideal.

Cleanliness
Grandhotel Giessbach is frequently praised for its exceptional cleanliness, creating a beautiful and inviting atmosphere for its guests. The bathrooms, in particular, stand out for being notably clean, while the overall condition of the rooms is well-maintained, even if the furniture shows some signs of wear. The cleanliness extends to the communal areas and gardens, adding to the overall pleasant experience. The hotel, which has been carefully restored to honor its historical origins, offers modern and nicely furnished rooms that are both clean and comfortable. While the pool area received some criticism due to the presence of lizards, the general sentiment towards the hotel's hygiene is overwhelmingly positive. Cleanliness, combined with the hotel's charming details and fantastic location, makes for a memorable stay.

Staff
At Grandhotel Giessbach, the staff receives high praise for their professionalism and friendliness. Guests consistently describe the team's service as elegant, attentive and multilingual. Many have noted that the staff is exceptionally accommodating, going above and beyond to ensure a pleasant stay. The waiters in the restaurants and the bar are frequently highlighted for their friendliness and cordial interaction with guests.

Front desk services are generally appreciated with staff being helpful and polite. However, there have been occasional critiques regarding lack of proactiveness and some instances where reception service did not meet expectations. Despite these isolated comments, the overall impression is that the staff is very welcoming and attentive.

Professionalism is a hallmark of the service at Grandhotel Giessbach with numerous guests lauding the team's sophisticated and close client interactions. The kindness of the waitresses and overall staff demeanor in the dining areas contribute positively to the hotel experience.

Staff flexibility and their readiness to help when needed are recurrent themes, reinforcing the supportive and friendly environment that many visitors commend. While there is occasional mention of slower service and rare instances of unfriendly behavior, the predominant feedback underscores the staff’s dedication to providing a hospitable and welcoming atmosphere for all guests.

Parking
Grandhotel Giessbach offers several parking options for guests, though it is advisable to read the welcome letter thoroughly upon arrival, as it includes essential gate codes. While parking is available, there are a few nuances to be aware of. The hotel charges a fee of €10 per day for parking and in some cases, guests may need to leave their car key at the reception to assist with parking management. Parking spaces right next to the hotel can be limited and are sometimes described as small and not optimally designed. There is also an additional parking area a few hundred meters from the hotel, which may present a less convenient, albeit feasible, option. Despite a noted inconvenience of the car entrance, guests can park directly in front of the hotel. Additionally, an e-charging station is provided but may not always be operational. Overall, while the parking situation can be tricky, the availability of parking comes as a positive aspect with a few manageable limitations.

4 Star
Grandhotel Giessbach presents a unique and incomparable experience that distinguishes it from other accommodations. Guests have noted the overall quality of their stay, suggesting high standards in many aspects. However, several reviews indicate that the hotel does not fully meet the expected criteria of a 4-star rating, particularly in terms of services offered and food quality. Some visitors mentioned that the restaurant service occasionally lacked professionalism expected at this level. Despite these concerns, the exceptional nature of the hotel makes it stand out, though potential guests might find the value for money not entirely justified.

Luxury
Nestled within a nature reserve, Grandhotel Giessbach offers an unparalleled luxurious retreat. The hotel’s stunning interiors and prime location provide a truly delightful experience, making breakfast and dinners feel like a lavish indulgence. Guests rave about the historic building adorned with original works of art, creating a unique and enchanting atmosphere. Every visitor to Switzerland should consider this magical place a must with top-notch equipment, impeccable service and breathtaking views contributing to a superb luxury vacation. It is indeed worth every penny for a more than wonderful stay.


Yes, Grandhotel Giessbach has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grandhotel Giessbach.

Yes, Grandhotel Giessbach welcomes dogs.

Yes, parking facilities are available at Grandhotel Giessbach.

No, Grandhotel Giessbach doesn't have a gym.

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