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Summary of reviewsGolden Tree Hotel enjoys a superb location in the heart of Bruges, making it an ideal base for exploring the city's historic charm. The proximity to key attractions, shopping streets and the train station allows guests to easily navigate the area on foot. Remarkably, despite its central position, the hotel maintains a tranquil ambiance, enhanced by its beautiful building and unique, charming décor. Guests arriving by car also benefit from available private parking, adding to the overall convenience.
The breakfast experience at Golden Tree Hotel is highly praised for its variety and quality, offering an extensive selection of hot and cold options, including fresh fruits, cheeses, pastries and even champagne. Guests appreciate the hearty and diverse buffet which caters to various tastes, set in an elegantly decorated breakfast room. The friendly and efficient service from the staff elevates the experience, though there are few minor comments about limited options.
While the hotel does not serve dinner or offer bar service, the staff's excellent recommendations for local dining options are highly valued by guests. The proximity to numerous restaurants and cafes ensures that guests have ample choices for enjoying meals and nightlife outside the hotel. The common area with a microwave and vending machines adds a touch of convenience for those who prefer to dine within the hotel.
Rooms at Golden Tree Hotel receive mixed reviews, though many guests highlight their spaciousness, cleanliness and recent refurbishments. The modern furnishings and stylish decor are appreciated, particularly in the deluxe and family rooms. However, some reviews mention small room sizes, occasional cleanliness issues and lacking amenities such as coffee makers and sufficient storage. Noise from adjacent rooms and street activities were noted by a few visitors.
The hotel's cleanliness is generally well-regarded with frequent praise for the tidy rooms and beautiful overall appearance. While there are occasional reports of dust and maintenance issues, the majority of guests comment positively on the fresh, clean feel of their accommodations.
Golden Tree Hotel's staff consistently receive high marks for their exceptional service. Guests describe the team as welcoming, friendly and always ready to assist, contributing significantly to the hotel's positive reputation. The reception team is particularly noted for their helpfulness and local tips, ensuring a pleasant stay for visitors.
WiFi service at the hotel garners mixed reviews. Some guests report excellent, stable connections, while others experience weak signals, particularly on the higher floors and in some common areas. The inconsistency in Wi-Fi ultimately highlights an area for potential improvement.
The small gym in the basement, while well-equipped, receives positive feedback for its cleanliness and modern equipment. However, guests note poor ventilation and overheating. Despite these minor issues, the gym, along with the wellness center, adds a beneficial feature to the overall guest experience.
Parking is a mixed bag with praise for secure and private parking solutions but reservations about limited availability and high costs. Notably, some guests find maneuvering in the small parking area challenging, especially for larger vehicles.
Families find the Golden Tree Hotel particularly accommodating with spacious and well-arranged family rooms featuring separate sleeping areas for children. However, noise from other families and steep staircases might pose some challenges. Overall, the hotel is lauded for its family-friendly atmosphere and the comfort it provides to guests with young children.
For those interested in nightlife, the hotel's location near various bars and restaurants adds appeal. Despite some reports of nighttime disturbances, most guests enjoy the vibrant local scene without significant issues.
The beds at Golden Tree Hotel generally receive positive feedback for comfort and cleanliness, enhancing the overall restful experience for guests. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 3 beds.
Lovers RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Deluxe Double Room with Spa AccessThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Deluxe Twin Room with Spa AccessThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Duplex Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 3 beds.
Duplex Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.
Cosy double with open bathroomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Duplex Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Single RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Duplex Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The Golden Tree Hotel boasts an exceptional location, making it an ideal choice for visitors looking to explore the beauty of Bruges. Nestled in the city center, this hotel is perfectly positioned for leisurely strolls to the historic heart of the city. Guests regularly highlight its proximity to key attractions with most major sights, shops and restaurants easily accessible on foot within minutes.
The convenience of being close to both the old town and the train station adds to the appeal for travelers. Despite its central location, many reviews praise the hotel for retaining a quiet ambiance, allowing for restful nights. The atmosphere is enhanced by a beautiful building and many visitors appreciate the unique and charming décor.
For those keen on retail therapy, the nearby shopping streets ensure that everything is within easy reach. Additionally, the convenience of available private parking is often highlighted, making it easier for those arriving by car. Whether guests are visiting for a short break or an extended stay, the Golden Tree Hotel's superb location is frequently cited as a major advantage, enabling easy exploration of all that Bruges has to offer.
Breakfast
The breakfast experience at the Golden Tree Hotel in Bruges receives overwhelmingly positive feedback from guests. It is consistently described as very good, rich and comprehensive. The breakfast buffet is particularly praised for its variety and quality, featuring an extensive selection of hot and cold options, including fresh fruits, cheeses, pastries and even champagne for those looking for an indulgent start to the day.
Guests appreciate the hearty and well-stocked nature of the breakfast, which caters to various tastes with both sweet and savory options. The breakfast room, often noted for its beautiful and elegant décor, provides a pleasant setting to enjoy the meal. The staff are frequently mentioned for their friendliness and efficient service, contributing to a smooth and enjoyable breakfast experience.
However, a few reviews point out that while the breakfast is generally excellent and fulfilling, some find the options a bit limited or basic. These voices are in the minority with the vast majority of guests finding the breakfast offerings plentiful and varied, perfectly suiting their needs.
Overall, the breakfast at Golden Tree Hotel is highlighted as one of its standout features, making it a worthwhile addition to the stay for most guests.
Dinner
Visitors to the Golden Tree Hotel have found it to be a strategic starting point for dining out in the area. While the hotel itself does not have a restaurant or bar on site and only offers breakfast, it makes up for this with excellent recommendations for local dining options. Guests have praised the staff for their helpful suggestions on good restaurants and chocolate shops, as well as providing maps and tips for nearby bars and eateries. The common area with a microwave and vending machines available around the clock adds a touch of convenience for those preferring to dine in. The hotel's proximity to numerous restaurants and cafes, just about 250 meters away, ensures that guests never run out of delicious dining choices. For breakfast, the offerings are delightful, especially the complimentary champagne, though some guests found the cappuccino lacking in flavor. Despite the absence of a full dining facility, the hotel’s emphasis on local culinary experiences and nearby dining options receives high marks from visitors.
Rooms
The rooms at Golden Tree Hotel have received a mix of positive and critical feedback from guests. Among the highlights, many guests found the rooms to be spacious, clean and recently refurbished with cozy and comfortable accommodations often noted. Modern furnishings and stylish decor were appreciated and several reviews mentioned well-maintained and newly decorated rooms, particularly in the deluxe category. Family rooms with duplex setups and those offering beautiful views and large bathrooms were particularly valued.
However, there are significant concerns regarding room size with numerous mentions of cramped and small spaces, especially for premium categories described as "deluxe." Some guests found the rooms to be poorly cleaned with instances of dust and outdated furniture. The lack of amenities such as coffee makers and sufficient storage options were also points of contention. Noise from adjacent rooms and the street, as well as issues with air conditioning and heating, were relatively common complaints.
For the most part, guests benefited from the hotel's central location and appreciated the welcoming staff and clean environments. Despite the varied room experiences, the positive aspects of comfort, spaciousness and modern refurbishments were frequently highlighted in the reviews.
Beds
Golden Tree Hotel seems to have a mixed range of feedback when it comes to the comfort of their beds, though the overall sentiment leans positive. Many guests have found the beds to be comfortable, clean and well maintained, often praising the quality of the bedding. The descriptions frequently include terms like "large," "comfy," and "spacious" to highlight the positive aspects of the bed experience. The mattresses are often described as "very comfortable" with plenty of soft pillows enhancing the sleep quality. However, it's worth noting that a few reviewers have found the beds either too hard or too soft, suggesting that individual preferences play a significant role in bed comfort satisfaction. Instances of hard mattresses and issues with bed frames were pointed out with a few mentioning discomfort. Cleanliness of the bedding and the aesthetic touches like swan decorations with red petals added a pleasant touch for some guests. Overall, while there are occasional grievances regarding bed hardness or size, the consensus indicates that the hotel generally offers a comfortable sleep experience with clean and cozy beds.
Cleanliness
Golden Tree Hotel boasts a strong reputation for cleanliness and aesthetics, receiving frequent praise from guests for their clean and tidy rooms. The hotel's overall appearance is described as beautiful and spectacular with many highlighting its impeccable cleanliness. Rooms are consistently noted to be spacious, cozy and comfortable with bathrooms equally maintained to high standards. Additionally, guests have acknowledged the hotel's fresh feel with sparkling clean rooms and well-maintained common areas.
However, some reviews reflected inconsistencies in cleanliness, citing instances of dust, dirty carpets and occasional maintenance issues. Specific problems such as dirty towels, rough towels and mold were mentioned, along with some areas requiring a more thorough cleaning. Despite these criticisms, the majority of reviews emphasize the hotel's cleanliness, efficient cleaning staff and inviting atmosphere.
Golden Tree Hotel's cleanliness often receives positive remarks, making it a recommended choice for travelers valuing hygienic and neat accommodations. The hotel's attractiveness, coupled with clean and inviting rooms, seems to outweigh the occasional lapses in housekeeping.
Staff
Golden Tree Hotel is consistently praised for its exceptional staff. Reviews highlight the staff as welcoming, competent and always ready to assist with a smile. Guests frequently describe the staff as very friendly, helpful and accommodating, ensuring that every need is met with professionalism and warmth.
The reception team, in particular, stands out for their friendliness and efficiency with several mentions of kind and informative receptionists who go above and beyond to provide local tips and recommendations. The helpfulness extends to all areas, including attentive cleaning staff and courteous management, creating an overall atmosphere of comfort and care.
The hotel's staff are noted for their varied and amiable nature, ensuring every guest feels personally attended to. Whether it's a warm welcome upon arrival or consistent support throughout the stay, the team at Golden Tree Hotel is dedicated to providing outstanding service, contributing significantly to the hotel's positive reputation and the comfort of its guests.
Wi-Fi
Visitors of the Golden Tree Hotel have had mixed experiences concerning its WiFi service. On the positive side, some guests found the internet to be excellent, stable and fast at times. It was noted that the connection was decent in some rooms, allowing for a satisfactory online experience. Wi-Fi appeared to work well in certain areas of the hotel and was generally available everywhere.
However, there were several reports highlighting issues. Many guests experienced weak or non-existent WiFi signals, particularly on the 3rd floor and in the ground floor near the reception. Some found the connection slow or unreliable with frequent weak signals in public areas. A few visitors were frustrated by the total lack of working WiFi and described their experience as a disaster. Additionally, the Chromecast functionality was mentioned as not operable due to these WiFi issues.
In summary, while there are pockets within the Golden Tree Hotel where the WiFi meets guests' needs, significant improvements are necessary to provide a consistent and reliable internet experience throughout the facility.
Gym
Golden Tree Hotel boasts a cozy and tidy gym situated in the basement, which is kept clean and staffed by friendly personnel. Despite its small size and sometimes poor ventilation, the fitness center is well-equipped with state-of-the-art training equipment, offering extensive and varied options for exercise enthusiasts. The gym is brand new and sufficient for guests' needs, providing a pleasant workout environment. Additionally, the small wellness center, including a sauna and spa relaxation area, offers further amenities for guests' wellbeing. Guests should note the fitness room's tendency to overheat and the gym's opening hours starting at 8 AM. Nevertheless, the gym's available facilities make it a beneficial feature of the hotel experience.
Parking
The parking situation at Golden Tree Hotel receives mixed reviews from guests. On the positive side, many guests appreciate the availability of secure and private parking, which helps alleviate the stress of finding a spot for their vehicle. Parking next to the hotel is often noted as a significant convenience with some praising the gated and enclosed spaces for added security. There are also mentions of car charging stations and options for both paid and free parking nearby, contributing to the hotel's convenient location.
However, parking can be problematic due to its limited availability. Guests frequently mention needing to reserve a spot in advance, as the parking spaces tend to fill up quickly and sometimes even become overbooked. The parking lot is often described as small and narrow, making maneuvering challenging for larger vehicles. Some guests had to resort to parking at nearby public lots or off-site, which are sometimes a fair distance from the hotel.
Costs associated with parking are a common concern with fees ranging around €20 to €25 per night. Many find these charges excessive, although a few concede that the convenience and security might justify the price. Access to the parking area also poses issues with some finding it difficult to locate or inconvenient due to restricted entry from busy roads.
Overall, while the Golden Tree Hotel provides secure and convenient parking options, potential guests should plan ahead and be prepared for additional costs and space limitations.
Family
Golden Tree Hotel stands out as an ideal destination for families seeking a comfortable and convenient stay. Many guest reviews highlight the spacious and well-arranged family rooms, which are perfect for accommodating a family of five. These rooms often feature separate sleeping areas for children, ensuring that everyone has their own space to relax.
Notably, the layout of the family rooms is praised for its suitability for young children with some rooms even designed as duplexes to provide extra convenience and space. Guests also found the rooms to be beautifully decorated, quiet despite the proximity to a main street and equipped with features to make family outings easier.
While the hotel is generally viewed as family-friendly with reserved parking spaces and a welcoming environment, there were some mentions of noise from families and issues with steep staircases that could pose difficulties for those with strollers. Despite these minor drawbacks, the overarching sentiment is that Golden Tree Hotel offers a warm and accommodating atmosphere that is particularly well-suited for family stays and travel with young children.
Nightlife
Golden Tree Hotel is ideally located for those seeking vibrant nightlife options with several bars and restaurants situated nearby. Guests can conveniently explore various nightlife spots within a short walk. Despite the nighttime activity in the vicinity, the hotel's location is described as quiet by some visitors. However, others have noted that street noise and disturbances from nearby bars and concert-goers can sometimes be a minor issue.
While the hotel itself does not currently have an evening bar due to ongoing renovations, guests have access to numerous local bars and cafes. Recommendations for these nearby establishments are highly appreciated by visitors. Though periods of noise, such as from drunken revelers, can occur, the overall consensus is that the hotel's proximity to nightlife venues adds a significant appeal for those looking to enjoy the local evening atmosphere.
3 Star
Golden Tree Hotel generally offers a satisfactory experience for a three-star accommodation, though opinions on its caliber vary. Many guests appreciated the overall value and considered it a good three-star hotel with the essential amenities needed for a short stay. Positive remarks highlight the superb building, fabulous ambiance and superb decoration, making it a pleasant place to stay.
However, some areas need improvement. Reviews mention small, basic rooms with average quality and some guests felt that it lacked amenities expected of a three-star establishment. Complaints include old-fashioned decor, stuffy rooms and unmotivated staff. Specific issues such as short beds, expensive parking and cleanliness concerns were also noted, including expired coffee and malfunctioning air conditioning.
Overall, while it meets the expectations of a three-star hotel for many, others feel that it falls short and could improve both its facilities and services to fully satisfy its rating.
Accessible
Golden Tree Hotel offers an accessible stay for many guests with a prime location that boasts easy access to the city center and popular attractions. The hotel is situated within walking distance of main attractions and amenities, making it a convenient choice for those relying on public transport links. Rooms specifically designed for disabled guests and family rooms provide ample space. However, some reviews indicate issues with the overall accessibility, such as narrow parking spaces and the lack of elevators, which may pose challenges for older guests and individuals with reduced mobility. Although the hotel meets some accessibility needs, those requiring wheelchair access may find it less accommodating.
No, Golden Tree Hotel doesn't have any pool.
Yes, a spa is available at Golden Tree Hotel.
No, Golden Tree Hotel doesn't allow dogs.
Yes, parking facilities are available at Golden Tree Hotel.