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Summary of reviewsHotel Acacia in Bruges boasts numerous positive aspects that make it an outstanding choice for travelers. The hotel is perfectly situated in the heart of the city, providing easy access to major attractions, shops, restaurants and museums, while maintaining a peaceful ambiance thanks to its location on a quiet street. This strategic position, along with the convenience of private parking, makes it an ideal starting point for city tours and exploration.
Breakfast at Hotel Acacia is a highlight for many visitors, offering extensive, varied and high-quality options that cater to various dietary needs, including gluten-free choices. The breakfast area is pleasant and spacious, further enhancing the dining experience. Although a minority of guests suggested some improvements, the overall consensus is highly positive.
While Hotel Acacia does not serve dinner, its proximity to numerous dining establishments ensures guests have a plethora of culinary options within walking distance. This, combined with the hotel's excellent location, provides a seamless experience for food enthusiasts.
Guests consistently praise the hotel's well-appointed and spacious rooms, which are clean, comfortable and equipped with modern amenities like air conditioning, mini-fridges and coffee makers. The elegant decor and well-maintained facilities contribute to a relaxing atmosphere. Despite minor suggestions for room updates and maintenance, the accommodations are overwhelmingly well-received.
Cleanliness at Hotel Acacia stands out with guests frequently noting the spotless rooms, bathrooms and common areas. The hotel's hygiene standards are high, contributing to its welcoming and cozy ambiance.
The staff at Hotel Acacia are celebrated for their friendliness, professionalism and helpfulness. From efficient check-ins to valuable local recommendations, the team goes above and beyond to ensure a memorable stay for guests. Specific staff members receive mentions for their exceptional service, underscoring the positive guest experience.
Despite some variability in WiFi connectivity, which needs improvement in certain areas, guests generally find areas of good coverage within the hotel. The parking facilities, though sometimes tight, are seen as a valuable convenience, particularly in such a central location.
Families find Hotel Acacia particularly accommodating, thanks to its spacious family rooms, central location and family-friendly services. The hotel provides a comfortable and welcoming environment for both parents and children.
For nightlife enthusiasts, Hotel Acacia's central location offers easy access to a vibrant array of cafes, bars and restaurants, ensuring an enjoyable evening out while still providing a quiet retreat for restful nights.
The beds at Hotel Acacia receive high marks for comfort with many guests highlighting the quality and size of the beds. While there are occasional remarks about bed firmness and pillow comfort, the general feedback is overwhelmingly positive, emphasizing the clean and well-maintained bedding.
Overall, Hotel Acacia combines a fantastic location, comfortable and clean accommodations, high-quality amenities and exceptional service to create a memorable and satisfying stay for its guests. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Comfort Double RoomModern non-smoking rooms with 4-star comfort including free WiFi, flat-screen TV and desk.
Superior Double RoomModern non-smoking, air-conditioned rooms with 4-star comfort including free WiFi, flat-screen TV and desk.
Superior FamilyModern non-smoking rooms with 4-star comfort including free WiFi, flat screen TV and desk.
Comfort Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. This single room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and an iPad. The unit offers 1 bed.
Comfort Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. The twin/double room provides air conditioning, a minibar, a tea and coffee maker, an iPad, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, an iPad as well as a quiet street view. The unit has 2 beds.
Comfort Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and an iPad. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Acacia is perfectly situated in the center of Bruges, making it an ideal choice for visitors looking to explore the heart of the city. Nestled on a quiet street, yet just a short walk—often five minutes or less—from the main market square, the hotel offers the best of both worlds: centrality and tranquility. This unbeatable location places guests within easy walking distance of major attractions, shops, restaurants and museums, allowing for convenient and comprehensive sightseeing.
The hotel's proximity to key landmarks such as the Belfry of Bruges and the market square is consistently praised, making it a prime starting point for city tours. Additionally, despite its central position, the hotel maintains a peaceful ambiance, providing a restful retreat after a day of exploration. The availability of private parking is also a notable convenience for travelers with vehicles.
Overall, the combination of a fantastic, central, but quiet location, along with spacious rooms and a beautiful setting, makes Hotel Acacia a superb choice for a stay in Bruges. Whether visiting for a weekend getaway or a longer vacation, guests overwhelmingly appreciate the hotel's strategic position in the heart of this historic city.
Breakfast
The breakfast at Hotel Acacia receives overwhelmingly positive feedback from its guests. Regular praises include descriptors such as "amazing," "excellent," "superb," "delicious," and "fantastic." The breakfast offerings are noted for being "extensive," "varied," and "plentiful," featuring a comprehensive selection that may include hot options like scrambled eggs, pancakes and other local products, ensuring there's something for everyone. Many appreciated the "high quality" and "fresh" products with some highlighting the availability of gluten-free options and fresh orange juice as particularly commendable. The breakfast service is often described as well-attended with friendly and attentive staff adding to the overall positive dining experience.
The ambiance of the breakfast area also contributes to its charm with some guests noting the pleasant and spacious setting, often decorated seasonally, enhancing the overall experience. Some expressed delight at being able to enjoy their breakfast in a beautiful outdoor courtyard or on a terrace when available.
Though the majority of reviews were highly complimentary, a few pointed out that certain items, like the scrambled eggs and sausages, could be improved. There were mentions of the breakfast being "basic" or "not 4-star standard" by a small number of guests and some expressed that the breakfast should be included in the room rate instead of being an additional cost.
Overall, the breakfast at Hotel Acacia is a standout feature, contributing positively to the guest experience with its extensive selection, high-quality food and attentive service.
Dinner
Hotel Acacia does not offer a dinner service, but guests will find themselves spoiled for choice with the abundant dining options nearby. The hotel’s location boasts numerous restaurants within walking distance, ranging from casual eateries to more upscale dining establishments. Guests can enjoy a variety of culinary experiences just steps from the hotel. Whether looking for a quick bite or a fine dining experience, the area around Hotel Acacia has ample options to satisfy any palate.
Rooms
Hotel Acacia offers guests a remarkably enjoyable stay, primarily due to its well-appointed and spacious rooms. Consistent praise is directed towards the cleanliness and comfort of the accommodations, which include modern and cozy furnishings. Many rooms are beautifully decorated, adding an elegant touch that enhances the overall experience. Guests appreciate the inclusion of amenities such as air conditioning, mini-fridges and coffee makers, making the stay convenient and comfortable.
The spaciousness of the rooms stands out as a significant positive with many guests noting the large size and ample room provided. Both family-friendly and superior rooms receive high marks for their size and comfort, ensuring a relaxing atmosphere. The hotel also features rooms with lovely balconies or terraces, allowing guests to enjoy outdoor views and fresh air.
The rooms are consistently described as clean and well-maintained with housekeeping frequently praised for their efforts. These efforts contribute to a spotless environment that guests find reassuring. The functional aspects, such as large bathrooms with bathtubs and separate toilets, are also well-received.
Despite the overwhelmingly positive feedback, some guests mention areas needing improvement, such as furniture upgrades and room maintenance, which are sometimes reported as outdated. Additionally, the size of some rooms and certain aspects, like shower placements and decor, could benefit from a refresh.
Overall, Hotel Acacia's rooms are celebrated for being spacious, clean, comfortable and well-equipped, making it a noteworthy choice for travelers seeking a pleasant stay in a beautifully maintained environment.
Beds
At 'Hotel Acacia,' guests generally rave about the beds, frequently describing them as comfortable and of high quality. Many guests specifically noted that the beds were very comfortable with several mentioning the large size of the beds as an added bonus. Descriptions like super comfortable bed, big comfy beds and fantastic bed were common, reflecting a consistently positive experience.
However, a few guests found the mattresses either too soft or too firm, indicating that bed firmness might vary. Pillows occasionally received negative feedback, cited as uncomfortable by some guests. There were also occasional comments on bed sheets being a bit small.
On the positive side, the cleanliness of the beds was unanimously praised with mentions of clean bed linens and well-maintained mattresses. Guests appreciated the comfort provided by both the beds and the bedding, the latter often highlighted as comfortable and good quality.
Overall, while there are minor issues regarding firmness and bedding size, Hotel Acacia generally offers an excellent sleep experience, contributing significantly to guest satisfaction.
Cleanliness
Hotel Acacia has garnered widespread praise for its impeccable cleanliness, making it a standout choice for travelers valuing hygiene. Guests frequently commend the hotel for its spotless rooms and modern, well-maintained facilities. Many reviews highlight the rooms and bathrooms as exceptionally clean, spacious and comfortable with daily housekeeping ensuring fresh linens and toiletries. The common areas, reception and lounge are also noted to be kept in pristine condition.
In addition to its cleanliness, Hotel Acacia boasts a convenient location and friendly, professional staff who enhance the guest experience. The hotel's ambiance is described as welcoming and cozy with a pleasing scent throughout the premises.
While the majority of reviews are overwhelmingly positive, a few guests noted specific areas that could benefit from more rigorous cleaning, such as certain bathroom fixtures and less frequently attended spots like skirting boards or behind beds. Despite these minor issues, the overall sentiment remains very favorable with many guests expressing their intent to return due to the hotel's high standards of cleanliness and comfort.
Staff
Hotel Acacia boasts an exceptionally friendly and professional staff, receiving consistent praise from guests for their warm and welcoming demeanor. The front desk in particular garners accolades for their helpfulness and efficiency, ensuring a smooth check-in process and providing guests with valuable local recommendations. Numerous reviews highlight the supportive and attentive nature of the team with specific shout-outs to stand-out members like Joris, who exemplifies the hotel’s high standard of customer service.
Guests frequently describe the staff as not only friendly but also accommodating, diligent and knowledgeable about the area, making their stay more enjoyable and well-informed. Waitstaff, receptionists and management alike are commended for their polite and helpful interactions, contributing to a positive and hospitable atmosphere throughout the hotel.
While a few isolated comments mention less favorable experiences with some staff members, the overwhelming sentiment is one of excellence and kindness with the team going above and beyond to create a memorable visit. The attentive and supportive nature of the staff, coupled with their professionalism, leaves a lasting impression on guests, who appreciate the courteous and efficient service provided during their stay at Hotel Acacia.
Wi-Fi
Hotel Acacia offers a mix of experiences when it comes to WiFi connectivity. Some guests report good, strong and reliable WiFi, particularly highlighting it as fast and stable. Certain areas, such as the bar, seem to have decent coverage and there are mentions of good internet connections in some parts of the hotel.
However, a substantial number of reviews indicate considerable issues with the WiFi. Many guests found the connection to be intermittent, weak or virtually unusable, especially in rooms. The slow speeds and poor signal strength were frequently noted with some describing the internet as non-existent or impossible to use for essential tasks like remote work or online meetings.
Overall, while there are pockets of good connectivity within the hotel, the WiFi generally needs significant improvement to meet guest expectations consistently throughout the property.
Parking
Hotel Acacia offers a variety of parking options which guests generally find to be convenient and secure. The hotel provides on-site parking, including private and underground facilities, typically at a cost ranging from €12 to €23 per day. Many reviews emphasize the benefit of booking parking in advance due to limited availability. The secure environment is appreciated with some noting the guarded and safe parking spaces for cars, bikes and motorbikes. While the parking situation inside the hotel's courtyard or underground can be somewhat tight and tricky to navigate, guests still find it advantageous to have the option of parking right at the property, especially in the heart of Bruges. Public parking options are available nearby and are often more affordable, albeit less convenient. Despite occasional complications with finding the reserved spaces and some complaints about the costs, the parking facilities are mostly seen as a significant advantage for those driving to the hotel, making their stay smoother and more enjoyable.
Family
Hotel Acacia in Bruges emerges as an ideal destination for families, thanks to its spacious and comfortable accommodations specifically tailored for family needs. With its large, airy family rooms and luxury family suites, the hotel caters perfectly to families of all sizes, from those with a toddler to larger groups of four. Each family room offers ample space, cleanliness and cozy beds that enhance the overall comfort.
A highlight for many guests is the hotel's central location, which makes it convenient for families to explore the charming city of Bruges. Additionally, the family-friendly atmosphere and professional, friendly staff, many of whom speak English, contribute significantly to the welcoming environment. Shared areas at the hotel are modern and designed with family comfort in mind, encouraging a relaxed stay.
The hotel also excels in terms of family-friendly services, offering rooms with extra beds and interconnected suites to accommodate larger families comfortably. Guests have praised the hotel for its thoughtful family-oriented amenities, providing a welcoming and enjoyable experience for both parents and children.
Overall, Hotel Acacia is described as a great place for family stays with families thoroughly enjoying their stay and appreciating the spacious and well-equipped rooms. Whether for a quick trip or an extended vacation, this hotel promises an enjoyable family-friendly experience in one of Belgium’s most picturesque cities.
Nightlife
Hotel Acacia is ideally nestled in the heart of the old town, making it a perfect spot for those eager to explore the vibrant local nightlife. Surrounded by an array of cafes, bars and restaurants, guests have numerous dining and drinking options just steps away from their accommodation. The hotel's proximity to nightlife spots means that one can easily walk to nearby bars and nightclubs, ensuring an exciting evening out.
Despite its central location, the hotel is positioned on a quiet street, providing a peaceful retreat from the bustling city after a night of fun. This balance between lively city life and tranquil accommodation allows for a uniquely enjoyable experience. The convenience of nearby shops and the proximity to themed events, such as those celebrating cycling and historical milestones, further enhances the hotel's appeal.
Guests noted the occasional disturbances like loud concerts or machinery noise, but with good earplugs, these were manageable and overall the nights remained pleasant. The warm reception and cozy bar add to the charm of Hotel Acacia, creating a welcoming atmosphere for all visitors.
For those looking to immerse themselves in both the historic charm and the energetic nightlife of the old town, Hotel Acacia stands out as a prime choice, providing easy access to entertainment while ensuring restful nights.
4 Star
Nestled in a brilliant location, Hotel Acacia offers a four-star style experience that many find worth its rating. The hotel is centrally located, making it a perfect choice for a short stay in Bruges. Guests praise the spacious rooms, perfect bedding and excellent breakfast. The attentive staff further enhances the high-quality service that one would expect from a four-star establishment.
Despite some feedback on dated decor and minor maintenance issues such as frayed towels and lack of SmartTV, many outshine these concerns by highlighting the hotel's superb cleanliness and convenience. Reviews indicate that the ambiance, hospitality and overall service quality align well with four-star standards. The solid amenities and great value add to its appeal, making it an excellent choice for travelers seeking a true four-star experience.
Business
Hotel Acacia has proven itself as a solid choice for business travelers with a range of business-friendly amenities and services. The hotel features a well-equipped business center and conference rooms, making it an ideal venue for business meetings and gatherings. Its central location allows easy access to various parts of the city, which is beneficial for those needing to navigate the urban landscape efficiently.
Guests have highlighted the hotel’s clean, comfortable environment and boutique charm, which add to the overall positive experience. The professional and informative staff further elevate the stay, ensuring that business visitors receive the support they need.
Internet connectivity plays a crucial role for business guests and while there have been some issues with WiFi in certain rooms, the staff appears responsive and willing to accommodate needs by providing superior rooms with better connectivity.
Overall, Hotel Acacia offers a conducive environment for business activities, earning praise for its business-oriented design and amenities, making it a reliable choice for business trips.
Boutique-Style
Hotel Acacia exudes a charming and stylish boutique ambiance that has captured the hearts of its guests. Nestled in the center of ancient Bruges, the hotel impresses with its perfect location and quaint, boutique-style setting. The reception and lounge area receive special acclaim, particularly for their beautiful Christmas decorations, adding to the serene and chic atmosphere. The rooms are described as warm, comfortable and beautifully furnished with some featuring balconies and king-size beds, further enhancing the guest experience.
The consistent theme of boutique friendliness is evident with numerous remarks on the pleasant and welcoming atmosphere. Guests appreciate the hotel for its cleanliness and tasteful decor that aligns well with Bruges' historic charm. Overall, the positive feedback highlights Hotel Acacia as a lovely and cozy boutique hotel with a warm and fragrant environment, making it a delightful place to stay for those visiting the city.
No, Hotel Acacia doesn't have any pool.
No, a spa isn't available at Hotel Acacia.
No, Hotel Acacia doesn't allow dogs.
Yes, parking facilities are available at Hotel Acacia.