Hotel Le Plaza Brussels
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Summary of reviewsHotel Le Plaza Brussels enjoys an enviable location in the heart of Brussels, offering both tourists and business travelers easy access to key city attractions. The hotel's proximity to important landmarks like the Grand Place, public transport hubs and shopping districts ensures that guests can explore the city with minimal hassle. Additionally, the historic charm of the building with its impressive facade and foyer, adds to the overall appeal.
Guests frequently praise the hotel's breakfast for its range and quality, featuring a variety of fruits, pastries and hot dishes. While some find the basement location of the breakfast room less desirable and the price high, the service and ambiance typically receive positive marks. Similarly, the dining experience is somewhat mixed; while the bar is lauded for its cozy atmosphere and room service is appreciated for its quality, the hotel's main restaurant often faces criticism for its frequent closures.
Rooms at Hotel Le Plaza Brussels are spacious, comfortable and exude an old-world charm, decorated in an elegant, classic style. The high ceilings, large windows and ample space are particularly noted. However, some guests feel the furnishings could benefit from refreshing to better match the hotel's impressive common areas. Cleanliness is consistently praised with meticulous maintenance of rooms and common areas adding to the comfort of the stay.
The staff at Hotel Le Plaza Brussels are frequently commended for their friendliness, professionalism and attentiveness. From the reception desk to the housekeeping team, guests mention the warm welcome and helpful nature of the staff, significantly enhancing the overall experience.
Wi-Fi service at the hotel is a mixed bag with some guests reporting excellent connectivity and others experiencing issues like slow speeds and poor reliability. The gym also receives mixed reviews, largely due to its limited equipment and small size. Parking facilities present similar challenges; while the convenience and safety of private underground parking are appreciated, the cost and limited space are frequent drawbacks.
The hotel provides a welcoming atmosphere for families, characterized by polite and helpful staff and cozy touches such as Christmas packages with treats. However, additional charges for amenities like cribs and the surroundings not being particularly family-friendly may deter some families.
Overall, Hotel Le Plaza Brussels stands out for its prime location, historic charm and excellent service, making it a recommended choice for those looking to experience Brussels from a central and comfortable base.
Categories
Guests frequently praise the hotel's breakfast for its range and quality, featuring a variety of fruits, pastries and hot dishes. While some find the basement location of the breakfast room less desirable and the price high, the service and ambiance typically receive positive marks. Similarly, the dining experience is somewhat mixed; while the bar is lauded for its cozy atmosphere and room service is appreciated for its quality, the hotel's main restaurant often faces criticism for its frequent closures.
Rooms at Hotel Le Plaza Brussels are spacious, comfortable and exude an old-world charm, decorated in an elegant, classic style. The high ceilings, large windows and ample space are particularly noted. However, some guests feel the furnishings could benefit from refreshing to better match the hotel's impressive common areas. Cleanliness is consistently praised with meticulous maintenance of rooms and common areas adding to the comfort of the stay.
The staff at Hotel Le Plaza Brussels are frequently commended for their friendliness, professionalism and attentiveness. From the reception desk to the housekeeping team, guests mention the warm welcome and helpful nature of the staff, significantly enhancing the overall experience.
Wi-Fi service at the hotel is a mixed bag with some guests reporting excellent connectivity and others experiencing issues like slow speeds and poor reliability. The gym also receives mixed reviews, largely due to its limited equipment and small size. Parking facilities present similar challenges; while the convenience and safety of private underground parking are appreciated, the cost and limited space are frequent drawbacks.
The hotel provides a welcoming atmosphere for families, characterized by polite and helpful staff and cozy touches such as Christmas packages with treats. However, additional charges for amenities like cribs and the surroundings not being particularly family-friendly may deter some families.
Overall, Hotel Le Plaza Brussels stands out for its prime location, historic charm and excellent service, making it a recommended choice for those looking to experience Brussels from a central and comfortable base.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 25 per night
Yes, € 25 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Situated in the heart of Brussels, Hotel Le Plaza offers an enviable location ideal for both tourists and business travelers. Guests appreciate its central positioning, just a short walk from the Grand Place, key shopping areas and public transport hubs like the Rogier metro station and Brussels Nord train station. The hotel's proximity to the main tourist attractions, as well as numerous dining and shopping options, makes it a convenient base for exploring the city.
The strategic location ensures easy access to the city's vibrant center with many attractions and amenities within walking distance. Despite the occasional mention of nearby construction and less savory surroundings, the hotel's prime spot offsets minor inconveniences for most visitors.
Notably, guests appreciate the historic charm of the building coupled with modern comforts, such as spacious and comfortable rooms. The hotel's interior, including an impressive facade and foyer, adds to its appeal. Whether for a leisurely stay or a business trip, Hotel Le Plaza's location and amenities make it a recommended option for experiencing Brussels effectively.
Hotel Le Plaza Brussels offers a breakfast experience that ranges from good to exceptional, based on guest reviews. Many visitors praise the breakfast for being delicious, varied and well-stocked with a wide array of fruits, pastries and hot dishes. The buffet style is particularly appreciated for its generosity and variety, which includes high-quality bread, fresh juices and tasty coffee, creating a fulfilling start to the day.
The breakfast room’s ambiance receives mixed feedback; while some find the basement location less appealing and artificially lit, others enjoy the spacious and stylish setting. The attentive and friendly staff contribute positively to the dining experience, ensuring that guests feel welcomed and well-served.
However, the price of breakfast is a recurring concern with several guests deeming it expensive relative to the offerings, costing around €29 to €35 per person. Some diners feel that the selection is occasionally unworthy of a 5-star hotel, mentioning limited options and repetitive menus. The queue for the coffee machine also adds a minor inconvenience to the otherwise positive experience.
Despite a few criticisms, the general consensus indicates that Hotel Le Plaza Brussels provides a bountiful and high-quality breakfast that, for many, is worth the experience and enhances their stay at the hotel.
The dining experience at Hotel Le Plaza Brussels had its share of ups and downs according to guest reviews. On the positive side, guests enjoyed the hotel's bar in the evening, which provided a cozy and inviting atmosphere with its beautiful setting between 5pm and 11pm. The bar's ambience was well-received, especially when it was open, which garnered praise for both the inviting décor and the friendly staff.
Room service, available 24/7, was also noted as a significant advantage with the menu being satisfactory and the meals, including the pumpkin soup, being described as delicious and timely. The hotel's event catering also received favorable comments with food served during events meeting expectations.
However, the restaurant at the hotel faced numerous criticisms primarily revolving around its frequent closures. This often left guests looking for dining alternatives, sometimes under inconvenient circumstances like bad weather. The restaurant's closure without prior notice, especially on weekends and due to filming or staffing issues, proved to be a major inconvenience. Some guests noted that this negatively impacted their dining experience and highlighted issues such as limited dinner options and inattentive service.
Despite the challenges with the restaurant, it’s evident that the hotel tried making up for it with service in the bar and through room service. Yet, the general sentiment reflected disappointment in the availability of dining facilities, particularly during weekends and evenings.
Overall, the feedback suggests that while the dinner experience at Hotel Le Plaza Brussels has room for improvement, the positive aspects such as the evening bar experience and room service offer some redeeming qualities.
Hotel Le Plaza Brussels promises spacious rooms filled with old-world charm, offering guests a mix of comfort and elegance. Visitors consistently highlight the generous size of both the rooms and bathrooms with many noting the rooms are enormous, comfortable and clean, complete with elegant decor and classic style. High ceilings, large windows and ample space are common features, lending a touch of grandeur to the accommodations.
A notable emphasis is placed on the comfort of the beds and the overall cleanliness of the rooms, which are well-maintained by attentive housekeeping staff. The rooms come equipped with essential amenities such as wifi, TV, air conditioning and a minibar, though some guests feel these could be refreshed or updated to better align with the hotel's impressive common areas and vintage charm.
Despite the overall positive feedback on room size and comfort, the rooms and furnishings are described by some as outdated with mentions of old-fashioned decor and the need for renovation. Issues such as worn furniture, minimal lighting and outdated bathrooms are noted, although these do not significantly detract from the value provided by the spacious and generally well-appointed rooms.
With its excellent central location and historic charm, Hotel Le Plaza Brussels offers a comfortable stay with generous room sizes and a classic ambiance, making it a notable choice for travelers seeking a distinguished yet cozy atmosphere in the heart of the city.
At Hotel Le Plaza Brussels, the bed experience is garnering highly positive feedback from guests. Descriptions frequently highlight the luxurious comfort of the mattresses with many guests likening their sleep to being on clouds. The beds are praised for their size with mentions of king-sized and giant beds contributing to a restful night's sleep. Bedding quality also stands out, characterized as very comfortable, top-notch and excellent. Cleanliness and well-maintained sheets further enhance the sleeping experience.
Despite an overwhelmingly positive trend, a few reviews mentioned certain drawbacks such as old or uncomfortable mattresses, beds being too hard or pillows too soft. However, these issues were relatively rare compared to the overall sentiment. Many guests were satisfied with spacious, sturdy and well-soundproofed beds, which contributed to a comfortable and relaxing stay.
In summary, Hotel Le Plaza Brussels offers a bed experience that largely promises and delivers comfort, luxury and quality, making it a recommended choice for travelers prioritizing a good night’s sleep.
Hotel Le Plaza Brussels consistently impresses with its exemplary cleanliness across multiple facets. Guests frequently highlight the spotless condition of the rooms, corridors and common areas, all meticulously maintained to impeccable standards. Reviewers often note that rooms are not only clean but also spacious, comfortable and well-equipped, adding to the overall comfort of the stay.
The cleaning staff is described as efficient, courteous and quick to respond to requests, ensuring that bedsheets, towels and other amenities are regularly refreshed. Additionally, the hotel’s bar and breakfast areas receive high marks for their cleanliness, contributing to an overall pleasant experience.
While the hotel possesses an old-fashioned charm with beautiful interiors, it maintains a high level of cleanliness throughout, from the lobby's elegant decor to the well-preserved exterior surroundings. Despite some minor mentions of dated furnishings and occasional slips in room maintenance, the overall consensus is that Hotel Le Plaza prioritizes cleanliness as a key aspect of its service.
In summary, for those seeking a clean and comfortable stay in a stylish setting, Hotel Le Plaza Brussels comes highly recommended with its spotless rooms and attentive cleaning staff standing out as significant positives.
The staff at Hotel Le Plaza Brussels consistently receive praise for their friendliness and professionalism. Guests frequently highlight the warm welcome they received and the staff's attentiveness to their needs. Many reviews mention the helpful nature of the staff, noting that they went above and beyond to accommodate requests and ensure a pleasant stay.
Receptionists are often commended for their efficient and kind service, while the bar and breakfast staff receive accolades for their friendly and accommodating demeanor. The concierge and cleaning staff also earn high marks for their courtesy and helpfulness, contributing to the hotel's reputation for excellent customer service.
However, a few reviews point out instances of unfriendliness or inefficiency from some staff members and language barriers were noted on occasion. Despite these few negative comments, the majority of guests were impressed with the quality of service and the pleasant interactions they had with the hotel's staff.
Overall, guests of Hotel Le Plaza Brussels seem to appreciate the professional, welcoming atmosphere created by the staff, which significantly enhances their experience at the hotel.
Hotel Le Plaza Brussels is well-situated, just steps from the Rogier metro exit and a short walk from Brussels Nord train station, offering guests convenience in exploring the city. The rooms are spacious and quiet, equipped with amenities including Wi-Fi, though opinions on the service vary significantly.
While some guests reported excellent Wi-Fi connectivity and efficient free internet access, others noted several issues. Complaints included poor connection quality, slow speeds and overall unreliability. Notably, some reviews mentioned a lack of clarity on how to access Wi-Fi in the rooms with problems persisting in specific areas within the hotel.
The hotel does provide additional network options in rooms, which might mitigate some connectivity issues. However, the absence of USB ports has been highlighted as a drawback. Despite the mixed feedback on Wi-Fi, the proximity to key transportation hubs and the overall room quality make Hotel Le Plaza a viable option for many travelers.
The gym at Hotel Le Plaza Brussels has garnered mixed reviews from guests. Many noted that the fitness center is small and restrictive with limited equipment available. Descriptions often refer to the gym as being no more than a small room with only a few fitness machines. While some guests found it disappointing and in need of improvement, others mentioned that it had very decent fitness equipment, albeit limited. Overall, the gym facilities at Hotel Le Plaza Brussels appear modest and may not meet the expectations of those looking for a fully-equipped fitness center.
Hotel Le Plaza Brussels receives mixed feedback regarding its parking facilities, blending a few positives with several notable drawbacks. Many guests appreciate the availability of private and underground parking, which is considered safe and conveniently located. However, the limited number of spaces often causes challenges with some visitors struggling to find spots or needing to book in advance. The parking garage is described as narrow and not spacious enough, suitable for only a handful of cars, which can make parking a tight squeeze.
Several guests find the parking fees prohibitively expensive, frequently mentioning the high cost of 35 euros per night. Although nearby parking alternatives exist, they also come at a cost, albeit slightly less. Some reviewers highlight the convenience of nearby public parking garages as a viable option. Despite the high cost, the private parking's safety and security are often commended, providing peace of mind for those who secure a spot.
The hotel's car elevator in the parking garage is unique but not always easy to use and finding the car park can be challenging due to surrounding construction. Effective and well-organized parking is praised by some, but others mention a lack of clear instructions and the need to request parking beforehand. Overall, while the parking options at Hotel Le Plaza Brussels offer convenience and security, they do come with a high price and potential accessibility issues that guests should be prepared for.
Hotel Le Plaza Brussels offers a mixed experience for families with children. On a positive note, the hotel provides a cozy, family-like atmosphere that guests appreciate with polite and helpful staff adding to a welcoming environment. Special touches, such as Christmas packages in the room featuring delicious chocolate chip cookies, hot chocolate and beautiful mugs, contribute to the family-friendly feel. The lower floors are offered to families and a high chair and a baby crib are available, making stays more comfortable for those with young children.
However, certain aspects may deter families. A crib incurs an additional charge of €30 per night, which some guests find unreasonable given that such services are often free at other hotels globally. Additionally, while there are positive mentions of its suitability for families, there are inconsistent reviews regarding its child-friendly amenities and space allocations, suggesting room for improvement. The area around the hotel is noted to be not particularly family-friendly with shops not welcoming kids.
Nevertheless, many families had a wonderful stay and the hotel is often described as a nice place for family visits with a blend of classic charm from another era. While it’s ideal for families in terms of the ambiance and staff service, specific family offers and more kid-focused amenities could enhance the experience further.
Hotel Le Plaza Brussels is strategically positioned in the heart of the city, offering both convenience and a touch of excitement due to its central location. However, the surrounding nightlife can be somewhat of a mixed bag. While the area does have vibrant nightlife spots, including a nightclub directly opposite the hotel, this can sometimes result in noise disturbances that last into the early hours of the morning.
Guests have noted that the neighborhood feels a bit dodgy at night and it is not particularly suitable for those seeking a calm and quiet evening. Some reviews mention a sense of the area being slightly risky with sketchy streets and streetwalkers, which might be disconcerting for visitors unaccustomed to such environments. Despite the presence of good spots where kids can enjoy nighttime activities, the overall atmosphere may not always feel safe with several sex stores and loud clubs contributing to the nocturnal scene.
In summary, while the hotel's central location offers easy access to Brussels' vibrant nightlife, some caution is advised due to the less-than-ideal neighborhood conditions after dark.
Hotel Le Plaza Brussels offers a unique blend of historical charm and luxury, though opinions differ on its five-star rating. While the hotel boasts grand architecture and a nearly centennial history, many guests feel that its facilities and services do not consistently meet the standards expected of a five-star hotel. The property is well-maintained but shows signs of aging with some rooms and furniture appearing outdated.
Guests appreciate the overall cleanliness and the luxurious feel of the building, but the breakfast often falls short of five-star quality. Similarly, the service and amenities, including room amenities, kid's facilities and concierge services, have been highlighted as areas needing improvement.
Despite some positive experiences and the hotel's efforts to provide a five-star ambiance, the general consensus suggests that Hotel Le Plaza Brussels is more aligned with a four-star rating. The property offers an acceptable stay, yet it leaves some guests expecting more in terms of luxury and service.
Hotel Le Plaza Brussels stands out as a top choice for business travelers seeking a blend of convenience and luxury. Its prime location near various public transport stations like Brussels North, Rogier and De Brouckere ensures easy access to both the city center and key business areas. The hotel offers many facilities tailored specifically for business needs, including big, luxurious conference rooms and a business center, making it suitable for meetings, conferences and corporate events.
The hotel's management is praised for maintaining high standards, contributing to an undisputable five-star experience. Guests find the spacious rooms to be a significant advantage, providing excellent workspace and a homely atmosphere, ideal for extended stays. The lobby and other common areas are also noted as conducive for business activities.
Despite some minor efficiency issues, the value for money remains high. Business-focused services, consistent room WiFi and the proximity to a significant business district further enhance its appeal. While the breakfast area can get crowded, the overall amenities cater well to both business and leisure travelers, offering a balanced environment suitable for professionals.
Hotel Le Plaza Brussels is noted for its overall ease of accessibility and convenient location. Guests appreciated the hotel's effort in providing adapted rooms, which included thoughtful details like breakfast access. The hotel's proximity to metro stations ensures that the location is easily navigable, making it simple to explore Brussels on foot. Reviews highlighted the strategic location of the hotel, which allows for convenient movement around the city.
However, there are areas where the hotel could improve. There were mentions of a lack of disabled parking spaces nearby and some issues attributed to construction, which partially hindered accessibility. Additionally, some guests pointed out the absence of doormen and porters, which posed a challenge for those needing assistance with luggage.
Despite these drawbacks, the hotel's accessibility features garnered positive comments. Guests found the hotel's accessibility focus commendable, particularly in providing accessible rooms and amenities. Overall, Hotel Le Plaza Brussels is seen as a good option for travelers with disabilities, especially given its central and accessible location.
Hotel Le Plaza Brussels offers a blend of classic elegance and luxury for guests seeking a high-end experience. The hotel's classic yet traditional interior is beautifully maintained and filled with charm, embodying old-fashioned elegance and opulence. With a grand hotel ambiance, vintage decor and a monumental style, the hotel exudes a timeless appeal.
Guest rooms are spacious, beautifully decorated and equipped with luxurious bedding to ensure a comfortable stay. The hotel's reception area and entry hall provide a 5-star feeling with professional staff delivering high-quality service and great professionalism.
Guests can indulge in top-notch amenities and a standout breakfast, which add to the overall luxury experience. The hotel's luxurious atmosphere and cozy luxury environment are perfect for those looking to enjoy a family-friendly yet upscale stay.
Despite its aged appearance, the Hotel Le Plaza Brussels is not run down. It retains old-fashioned charm while maintaining high standards of cleanliness and upkeep. However, some guests noted that certain aspects of luxury could be improved to fully meet 5-star expectations. Nonetheless, the hotel's classic luxury feel and luxurious decor ensure a memorable and pleasant stay for visitors.
Hotel Le Plaza Brussels is an ideal choice for those seeking a romantic getaway. This classic grand hotel seamlessly blends modern amenities with elegant, older touches, creating a charming and sophisticated atmosphere. Guests frequently praise the beautiful decor and stylishly adorned rooms, perfect for celebrating special moments like anniversaries. The ambiance of the bar, particularly in the evenings, is noted as charming and lively, providing a pleasant setting for quiet, romantic drinks. While some reviews mention a lack of romantic views, the overall atmosphere and decor more than make up for it, offering a superb backdrop for a highly pleasant romantic weekend.
Location Show Map
Location
The strategic location ensures easy access to the city's vibrant center with many attractions and amenities within walking distance. Despite the occasional mention of nearby construction and less savory surroundings, the hotel's prime spot offsets minor inconveniences for most visitors.
Notably, guests appreciate the historic charm of the building coupled with modern comforts, such as spacious and comfortable rooms. The hotel's interior, including an impressive facade and foyer, adds to its appeal. Whether for a leisurely stay or a business trip, Hotel Le Plaza's location and amenities make it a recommended option for experiencing Brussels effectively.
Breakfast
The breakfast room’s ambiance receives mixed feedback; while some find the basement location less appealing and artificially lit, others enjoy the spacious and stylish setting. The attentive and friendly staff contribute positively to the dining experience, ensuring that guests feel welcomed and well-served.
However, the price of breakfast is a recurring concern with several guests deeming it expensive relative to the offerings, costing around €29 to €35 per person. Some diners feel that the selection is occasionally unworthy of a 5-star hotel, mentioning limited options and repetitive menus. The queue for the coffee machine also adds a minor inconvenience to the otherwise positive experience.
Despite a few criticisms, the general consensus indicates that Hotel Le Plaza Brussels provides a bountiful and high-quality breakfast that, for many, is worth the experience and enhances their stay at the hotel.
Dinner
Room service, available 24/7, was also noted as a significant advantage with the menu being satisfactory and the meals, including the pumpkin soup, being described as delicious and timely. The hotel's event catering also received favorable comments with food served during events meeting expectations.
However, the restaurant at the hotel faced numerous criticisms primarily revolving around its frequent closures. This often left guests looking for dining alternatives, sometimes under inconvenient circumstances like bad weather. The restaurant's closure without prior notice, especially on weekends and due to filming or staffing issues, proved to be a major inconvenience. Some guests noted that this negatively impacted their dining experience and highlighted issues such as limited dinner options and inattentive service.
Despite the challenges with the restaurant, it’s evident that the hotel tried making up for it with service in the bar and through room service. Yet, the general sentiment reflected disappointment in the availability of dining facilities, particularly during weekends and evenings.
Overall, the feedback suggests that while the dinner experience at Hotel Le Plaza Brussels has room for improvement, the positive aspects such as the evening bar experience and room service offer some redeeming qualities.
Rooms
A notable emphasis is placed on the comfort of the beds and the overall cleanliness of the rooms, which are well-maintained by attentive housekeeping staff. The rooms come equipped with essential amenities such as wifi, TV, air conditioning and a minibar, though some guests feel these could be refreshed or updated to better align with the hotel's impressive common areas and vintage charm.
Despite the overall positive feedback on room size and comfort, the rooms and furnishings are described by some as outdated with mentions of old-fashioned decor and the need for renovation. Issues such as worn furniture, minimal lighting and outdated bathrooms are noted, although these do not significantly detract from the value provided by the spacious and generally well-appointed rooms.
With its excellent central location and historic charm, Hotel Le Plaza Brussels offers a comfortable stay with generous room sizes and a classic ambiance, making it a notable choice for travelers seeking a distinguished yet cozy atmosphere in the heart of the city.
Beds
Despite an overwhelmingly positive trend, a few reviews mentioned certain drawbacks such as old or uncomfortable mattresses, beds being too hard or pillows too soft. However, these issues were relatively rare compared to the overall sentiment. Many guests were satisfied with spacious, sturdy and well-soundproofed beds, which contributed to a comfortable and relaxing stay.
In summary, Hotel Le Plaza Brussels offers a bed experience that largely promises and delivers comfort, luxury and quality, making it a recommended choice for travelers prioritizing a good night’s sleep.
Cleanliness
The cleaning staff is described as efficient, courteous and quick to respond to requests, ensuring that bedsheets, towels and other amenities are regularly refreshed. Additionally, the hotel’s bar and breakfast areas receive high marks for their cleanliness, contributing to an overall pleasant experience.
While the hotel possesses an old-fashioned charm with beautiful interiors, it maintains a high level of cleanliness throughout, from the lobby's elegant decor to the well-preserved exterior surroundings. Despite some minor mentions of dated furnishings and occasional slips in room maintenance, the overall consensus is that Hotel Le Plaza prioritizes cleanliness as a key aspect of its service.
In summary, for those seeking a clean and comfortable stay in a stylish setting, Hotel Le Plaza Brussels comes highly recommended with its spotless rooms and attentive cleaning staff standing out as significant positives.
Staff
Receptionists are often commended for their efficient and kind service, while the bar and breakfast staff receive accolades for their friendly and accommodating demeanor. The concierge and cleaning staff also earn high marks for their courtesy and helpfulness, contributing to the hotel's reputation for excellent customer service.
However, a few reviews point out instances of unfriendliness or inefficiency from some staff members and language barriers were noted on occasion. Despite these few negative comments, the majority of guests were impressed with the quality of service and the pleasant interactions they had with the hotel's staff.
Overall, guests of Hotel Le Plaza Brussels seem to appreciate the professional, welcoming atmosphere created by the staff, which significantly enhances their experience at the hotel.
Wi-Fi
While some guests reported excellent Wi-Fi connectivity and efficient free internet access, others noted several issues. Complaints included poor connection quality, slow speeds and overall unreliability. Notably, some reviews mentioned a lack of clarity on how to access Wi-Fi in the rooms with problems persisting in specific areas within the hotel.
The hotel does provide additional network options in rooms, which might mitigate some connectivity issues. However, the absence of USB ports has been highlighted as a drawback. Despite the mixed feedback on Wi-Fi, the proximity to key transportation hubs and the overall room quality make Hotel Le Plaza a viable option for many travelers.
Gym
Parking
Several guests find the parking fees prohibitively expensive, frequently mentioning the high cost of 35 euros per night. Although nearby parking alternatives exist, they also come at a cost, albeit slightly less. Some reviewers highlight the convenience of nearby public parking garages as a viable option. Despite the high cost, the private parking's safety and security are often commended, providing peace of mind for those who secure a spot.
The hotel's car elevator in the parking garage is unique but not always easy to use and finding the car park can be challenging due to surrounding construction. Effective and well-organized parking is praised by some, but others mention a lack of clear instructions and the need to request parking beforehand. Overall, while the parking options at Hotel Le Plaza Brussels offer convenience and security, they do come with a high price and potential accessibility issues that guests should be prepared for.
Family
However, certain aspects may deter families. A crib incurs an additional charge of €30 per night, which some guests find unreasonable given that such services are often free at other hotels globally. Additionally, while there are positive mentions of its suitability for families, there are inconsistent reviews regarding its child-friendly amenities and space allocations, suggesting room for improvement. The area around the hotel is noted to be not particularly family-friendly with shops not welcoming kids.
Nevertheless, many families had a wonderful stay and the hotel is often described as a nice place for family visits with a blend of classic charm from another era. While it’s ideal for families in terms of the ambiance and staff service, specific family offers and more kid-focused amenities could enhance the experience further.
Nightlife
Guests have noted that the neighborhood feels a bit dodgy at night and it is not particularly suitable for those seeking a calm and quiet evening. Some reviews mention a sense of the area being slightly risky with sketchy streets and streetwalkers, which might be disconcerting for visitors unaccustomed to such environments. Despite the presence of good spots where kids can enjoy nighttime activities, the overall atmosphere may not always feel safe with several sex stores and loud clubs contributing to the nocturnal scene.
In summary, while the hotel's central location offers easy access to Brussels' vibrant nightlife, some caution is advised due to the less-than-ideal neighborhood conditions after dark.
5 Star
Guests appreciate the overall cleanliness and the luxurious feel of the building, but the breakfast often falls short of five-star quality. Similarly, the service and amenities, including room amenities, kid's facilities and concierge services, have been highlighted as areas needing improvement.
Despite some positive experiences and the hotel's efforts to provide a five-star ambiance, the general consensus suggests that Hotel Le Plaza Brussels is more aligned with a four-star rating. The property offers an acceptable stay, yet it leaves some guests expecting more in terms of luxury and service.
Business
The hotel's management is praised for maintaining high standards, contributing to an undisputable five-star experience. Guests find the spacious rooms to be a significant advantage, providing excellent workspace and a homely atmosphere, ideal for extended stays. The lobby and other common areas are also noted as conducive for business activities.
Despite some minor efficiency issues, the value for money remains high. Business-focused services, consistent room WiFi and the proximity to a significant business district further enhance its appeal. While the breakfast area can get crowded, the overall amenities cater well to both business and leisure travelers, offering a balanced environment suitable for professionals.
Accessible
However, there are areas where the hotel could improve. There were mentions of a lack of disabled parking spaces nearby and some issues attributed to construction, which partially hindered accessibility. Additionally, some guests pointed out the absence of doormen and porters, which posed a challenge for those needing assistance with luggage.
Despite these drawbacks, the hotel's accessibility features garnered positive comments. Guests found the hotel's accessibility focus commendable, particularly in providing accessible rooms and amenities. Overall, Hotel Le Plaza Brussels is seen as a good option for travelers with disabilities, especially given its central and accessible location.
Luxury
Guest rooms are spacious, beautifully decorated and equipped with luxurious bedding to ensure a comfortable stay. The hotel's reception area and entry hall provide a 5-star feeling with professional staff delivering high-quality service and great professionalism.
Guests can indulge in top-notch amenities and a standout breakfast, which add to the overall luxury experience. The hotel's luxurious atmosphere and cozy luxury environment are perfect for those looking to enjoy a family-friendly yet upscale stay.
Despite its aged appearance, the Hotel Le Plaza Brussels is not run down. It retains old-fashioned charm while maintaining high standards of cleanliness and upkeep. However, some guests noted that certain aspects of luxury could be improved to fully meet 5-star expectations. Nonetheless, the hotel's classic luxury feel and luxurious decor ensure a memorable and pleasant stay for visitors.
Romantic
No, Hotel Le Plaza Brussels doesn't have any pool.
No, a spa isn't available at Hotel Le Plaza Brussels.
Yes, Hotel Le Plaza Brussels welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Le Plaza Brussels.
Yes, Hotel Le Plaza Brussels has a gym.
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