Hotel San Juan Internacional
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Summary of reviewsHotel San Juan Internacional impresses with its advantageous location, making it particularly convenient for travelers needing proximity to the airport. Positioned along the Bucaramanga-Girón highway, it's accessible and ideal for those with their own transportation, though slightly isolated for guests without cars. The hotel's infrastructure and outdoor spaces receive positive remarks, complemented by excellent service that makes it suitable for both solo travelers and families.
The breakfast buffet stands out with its varied and delightful offerings, including fresh fruits and well-brewed coffee. Guests appreciate the early breakfast times and the inclusion of breakfast in the accommodation rate. The service during breakfast is often praised for its attentiveness and kindness, although some suggestions for improvement are noted. The overall sentiment is that the breakfast experience is a significant highlight.
Dinner experiences receive mixed reviews. Many guests commend the delicious food and generous portions, but some criticize the high prices and limited menu options. Thus, while some diners enjoy the meals, others suggest exploring dining options outside the hotel due to variable quality and cost.
Room accommodations are frequently praised for their cleanliness, spaciousness and comfort. The effective air conditioning and quiet setting contribute to restful nights. While some facilities appear outdated and minor issues with amenities arise, the overall sentiment is positive with additional features like a clean pool enhancing the stay.
Cleanliness feedback is mixed. Many reviews highlight clean rooms and common areas like the pool, though occasional reports of dirt, cobwebs and maintenance issues are noted. Addressing these concerns could further enhance the guest experience.
The staff at Hotel San Juan Internacional stand out for their kindness and attentiveness. Guests frequently commend their friendly and helpful demeanor across various roles, creating a welcoming atmosphere. While there are occasional mentions of delays and limited friendliness, the overall impression is of a team dedicated to guest satisfaction.
The swimming pool is generally well-received, especially by families. Its size and pleasant condition are appreciated, even though some maintenance issues and crowding during peak times are observed. Despite these points, the pool area is considered a nice highlight of the stay.
The hotel offers an ideal setting for families, providing a tranquil and enjoyable retreat. The peaceful atmosphere, early breakfast service and friendly staff contribute to a pleasant family getaway with excellent service catering to all ages.
Lastly, the beds receive predominantly positive feedback for their comfort, although a few guests have mixed opinions regarding firmness and size. Overall, guests generally find the accommodations conducive to a restful stay.
Categories
The breakfast buffet stands out with its varied and delightful offerings, including fresh fruits and well-brewed coffee. Guests appreciate the early breakfast times and the inclusion of breakfast in the accommodation rate. The service during breakfast is often praised for its attentiveness and kindness, although some suggestions for improvement are noted. The overall sentiment is that the breakfast experience is a significant highlight.
Dinner experiences receive mixed reviews. Many guests commend the delicious food and generous portions, but some criticize the high prices and limited menu options. Thus, while some diners enjoy the meals, others suggest exploring dining options outside the hotel due to variable quality and cost.
Room accommodations are frequently praised for their cleanliness, spaciousness and comfort. The effective air conditioning and quiet setting contribute to restful nights. While some facilities appear outdated and minor issues with amenities arise, the overall sentiment is positive with additional features like a clean pool enhancing the stay.
Cleanliness feedback is mixed. Many reviews highlight clean rooms and common areas like the pool, though occasional reports of dirt, cobwebs and maintenance issues are noted. Addressing these concerns could further enhance the guest experience.
The staff at Hotel San Juan Internacional stand out for their kindness and attentiveness. Guests frequently commend their friendly and helpful demeanor across various roles, creating a welcoming atmosphere. While there are occasional mentions of delays and limited friendliness, the overall impression is of a team dedicated to guest satisfaction.
The swimming pool is generally well-received, especially by families. Its size and pleasant condition are appreciated, even though some maintenance issues and crowding during peak times are observed. Despite these points, the pool area is considered a nice highlight of the stay.
The hotel offers an ideal setting for families, providing a tranquil and enjoyable retreat. The peaceful atmosphere, early breakfast service and friendly staff contribute to a pleasant family getaway with excellent service catering to all ages.
Lastly, the beds receive predominantly positive feedback for their comfort, although a few guests have mixed opinions regarding firmness and size. Overall, guests generally find the accommodations conducive to a restful stay.
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About Hotel San Juan Internacional
License: 34402
Guest Reviews
Location
Guests frequently highlight the hotel’s good infrastructure and commend its overall facilities. The favorable reviews also extend to the outdoor spaces. The location, united with the quality of the amenities, leaves a lasting positive impression on visitors. Excellent service further complements the overall experience, making it a noteworthy option for both solo travelers and families alike.
Breakfast
The service during breakfast receives commendations with particular mentions of staff members who enhance the dining experience with their attentiveness and kindness. The buffet itself is described as plentiful and delicious, featuring a range of options that can satisfy diverse palates.
Though some reviews suggest room for improvement and noted limited variety, the overall sentiment leans towards a positive and fulfilling breakfast experience. The breakfast buffet at 'Hotel San Juan Internacional' is often described as spectacular and extraordinary with typical local food that adds to the authenticity and delight of the meal. The freshness and completeness of the breakfast, coupled with excellent service, make it a significant highlight for guests staying at the hotel.
Dinner
However, there are also several less favorable comments. Some guests found the food to be expensive without matching quality, describing it as not very good or even of very poor quality. Additionally, the menu for lunch and dinner has been criticized for being limited.
Overall, while many guests enjoyed their dining experience, others suggest that it might be better to eat out due to the variable quality and high expense at the hotel restaurant.
Rooms
The hotel's setting in a quiet area contributes to restful nights with many appreciating the calm environment away from noise. Guests also value the spacious parking and the overall tidiness of the hotel. Friendly staff and a diverse, pleasing breakfast selection add to the positive experience.
Although comments suggest some facilities are a bit outdated and occasional issues with room amenities, such as small bathrooms and worn-out furniture in some rooms, the general sentiment remains highly favorable. Additional features like a clean pool and well-maintained premises further enhance the hotel's appeal among visitors.
Beds
Cleanliness
However, there were occasional reports of cleanliness issues affecting the overall experience. Some guests pointed out cobwebs, dirt on the floors and dust in the rooms. A few mentioned more severe issues such as cockroaches and the need for improved maintenance both in the rooms and common areas. Additionally, cleanliness in the bathrooms and pool areas showed room for improvement with issues such as dirty sinks, shower glass and pool edges being highlighted.
Overall, while the hotel offers good facilities and comfortable rooms, addressing the occasionally reported cleanliness and maintenance issues would enhance the guest experience significantly.
Staff
Pool
However, there are also consistent mentions of the pool needing some maintenance and renovations, as some guests observed it looking dirty at the edges and generally old. Another point of contention is that the pool area can become very crowded, especially during holidays and when classes for kids are being held, which can hinder a peaceful experience.
Guests appreciate the semi-Olympic size and the fact that it's big enough to swim freely. Despite a few noting the restricted operating hours and lack of heating, the pool area is still considered very nice and a highlight of their stay. Additional praises are directed towards the service, facilities and overall enjoyment it brings, especially when the pool and other amenities like the restaurant and breakfast are combined.
Family
Yes, Hotel San Juan Internacional has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Hotel San Juan Internacional.
Yes, Hotel San Juan Internacional welcomes dogs.
Yes, parking facilities are available at Hotel San Juan Internacional.
Yes, Hotel San Juan Internacional has a gym.
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