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Grand Hotel Bucharest

Bucharest , No. 4, Nicolae Balcescu (Show on Map)

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Summary of reviewsThe Grand Hotel Bucharest enjoys an enviable central location in the heart of Bucharest, highly commended by its guests for proximity to the historic Old Town and other cultural landmarks. Accessibility to public transport, including the University metro station and convenient airport access, further enhance its appeal. Visitors appreciate the various central attractions within walking distance and the abundance of nearby dining and entertainment options.

Breakfast at the hotel is praised for its diverse and plentiful offerings catering to various tastes and dietary preferences. The quality of the food, particularly omelettes and pancakes, is often highlighted alongside a pleasant breakfast venue featuring glass windows for a bright start to the day. Despite some critiques on value and occasional lapses in freshness, the general sentiment reflects a rewarding breakfast experience.

The dining experience at the Grand Hotel Bucharest has received mixed reviews. While the food and service are often praised, inconsistencies in meal quality and high costs have led some guests to seek alternatives in the nearby Old Town. The ambiance and helpful dining staff are positives, but some feel that the food does not always meet the five-star standards of the hotel.

Rooms at the Grand Hotel Bucharest are generally appreciated for their spaciousness, cleanliness and great views from the balconies. Guests enjoy the comfort provided by cozy beds and convenient facilities such as coffee machines. However, some guests find the decor outdated and in need of renovation with maintenance issues noted in the bathrooms and electrical appliances. Overall, though, the rooms are spacious and comfortable with occasional upgrades enhancing guest experience.

Cleanliness at the hotel receives mixed reviews. While many guests praise the overall cleanliness of the rooms and public areas, there are inconsistent housekeeping efforts with issues such as dust, superficial cleaning and outdated furniture noted. The pool and spa areas also draw complaints regarding cleanliness, although the daily cleaning service and scenic views from the rooms are commended.

The hotel staff are highly praised for their friendliness, professionalism and attentiveness, significantly contributing to a welcoming atmosphere. Exceptional service is repeatedly mentioned, particularly at the reception and breakfast areas. Despite occasional mentions of less satisfactory interactions, the staff's dedication and positive demeanor stand out.

The WiFi experience at the hotel is mixed; some guests appreciate the availability and speed of the free WiFi, while others face issues with weak, slow and unreliable connections, particularly during peak hours. Improvements in internet quality would enhance overall guest satisfaction.

The spa facilities at Grand Hotel Bucharest are noted for their breathtaking city views and comprehensive amenities, including a sauna, steam bath, indoor heated pool and jacuzzi. Despite some operational issues and areas needing maintenance, the spa remains an inviting option for relaxation, complemented by a well-equipped gym with panoramic views.

The gym receives high praise for its excellent facilities and spectacular views from the 22nd floor. Guests appreciate the cleanliness and service, although its small size and limited equipment are occasionally mentioned. The rooftop location and quick access via fast elevators add significant appeal.

The pool on the 22nd floor is celebrated for its stunning panoramic views, cleanliness and additional wellness amenities like a jacuzzi and sauna. Despite occasional maintenance issues and cooler water temperatures, the pool remains a significant highlight for many visitors.

Parking options are convenient and available with a mix of on-site, underground and public parking garages nearby. While most guests find the parking facilities satisfactory and reasonably priced, some note that improvements could be made to the underground parking system, particularly regarding payment methods.

In summary, the Grand Hotel Bucharest is highly regarded for its prime location, breakfast variety, professional staff and wellness facilities. While certain areas like dining consistency and room decor could use enhancement, the overall experience is positive, making it a welcoming and enjoyable destination for many travelers.
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Luxury Hotel

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

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Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

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Hotel with Heated Pool

Room Types

Deluxe Double Room Elegant room with classical design, offering a large balcony with city views, a Nespresso coffee machine, and a 55-in. smart TV. Relax in the luxury of fine quality linens and a pillow-topped mattress in our rooms designed for the perfect night’s sleep.

Superior Twin Room Spacious rooms located on the upper floors. Each features a large balcony with spectacular city views.

One-Bedroom Suite Spacious suite offering a balcony with city views and free WiFi. It features a separate living area with a sofa, 1 bedroom, 2 flat-screen cable TVs, a Nespresso coffee machine and 2 bathrooms, one with a spa bath and one with a shower. Complimentary still water is offered in the room.

Superior King Room The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Premium King Room The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

About Grand Hotel Bucharest

License: 1464/146

Guest Reviews

Location

Nestled in the heart of Bucharest, the Grand Hotel Bucharest enjoys an enviable location celebrated by its guests. It's situated within walking distance of the city's historic Old Town, making it ideal for those keen to explore Bucharest's rich cultural landmarks. The hotel's prime positioning offers easy accessibility to public transport, including the nearby University metro station and is conveniently placed for travelers coming from the airport.

Visitors commend the hotel's proximity to various central attractions, including the "Ion Caramitru" National Theater and its fantastic views from higher floors, enhancing the overall experience. The bustling city center with its array of bars, restaurants and cafes, is just steps away, providing ample options for dining and entertainment.

The central location of the hotel also ensures that guests are never far from the action with many significant sites only a short walk away. Whether exploring Bucharest for business or leisure, the Grand Hotel Bucharest's unparalleled location serves as a perfect launching pad for any itinerary.

Breakfast

At the Grand Hotel Bucharest, the breakfast experience garners a considerable amount of praise for its diverse and plentiful offerings. Guests frequently mention the extensive variety with options catering to various tastes and dietary preferences, including traditional Hungarian dishes. The quality of the food is often described as excellent and fresh with delicious items like omelettes and pancakes standing out. Many note that the breakfast venue is pleasant, featuring glass windows that offer a bright start to the day.

However, opinions are somewhat mixed regarding the overall consistency and value. While many travelers describe the breakfast as wonderful, perfect and even exceeding expectations, a few find it overpriced and not up to the high standards expected from a five-star hotel. Some reviews point to occasional lapses in freshness, particularly relating to pastries and fruits and note that coffee quality could be improved.

The setting for breakfast is also appreciated with mentions of a relaxed atmosphere and attentive, friendly staff. Despite some critiques, the general sentiment reflects a rewarding and varied breakfast experience that many guests find to be a highlight of their stay.

Dinner

The dining experience at Grand Hotel Bucharest offers a mix of impressions from guests. While the hotel's restaurants boast exceptional food and excellent service, the quality of meals can be inconsistent. Many visitors praised the delicious and diverse food, highlighting it as a reason to dine in. However, others felt that the food did not meet the 5-star standards often associated with the hotel's reputation.

Dinner and lunch offerings have received accolades with some guests describing their meals as particularly delightful and recommending the experience. Conversely, other reviews mention that certain meals were disappointing with some diners comparing the food to frozen items and critiquing the high prices. The room service also left some guests wanting more in terms of quality and value.

While the ambiance and helpful dining staff contribute to a generally positive environment, the high cost of dining options within the hotel has led some guests to seek alternatives in the nearby Old Town, just a ten-minute walk away. Prices are noted to be significantly higher compared to average restaurants outside the hotel, creating a stark contrast in perceived value for money.

In summary, dining at Grand Hotel Bucharest receives mixed feedback; for some, it is a convenient and pleasant experience with great-tasting food and excellent service, while for others, the cost and quality do not always justify the hotel's high standards.

Rooms

The rooms at Grand Hotel Bucharest are generally appreciated for their spaciousness and cleanliness with many guests highlighting the great views offered from the balconies. The comfort level of the rooms is praised with cozy beds and convenient facilities such as coffee machines being commonly mentioned. Guests also value the soundproofing of the rooms, which ensures a quiet stay despite occasional noise from surroundings.

However, some guests feel that the decor and furnishings are outdated and in need of renovation. Issues such as worn-out fixtures, high bathtubs and underwhelming balcony amenities (like the absence of seating) have been noted. The condition of the bathrooms and some electric appliances also drew criticism with several reviews pointing out maintenance issues that need attention.

Despite these drawbacks, many guests have enjoyed the room size and the extra comforts provided, like the beautiful city views. The hotel's effort to occasionally extend check-out times without extra charges has also been received positively. Overall, while the rooms are spacious, clean and comfortable, updates and renovations could significantly enhance the guest experience.

Beds

Located in the heart of Bucharest, the Grand Hotel Bucharest has earned a stellar reputation for the exceptional comfort of its beds, making it a notable choice for travelers seeking restful sleep. Guests consistently highlight the comfortable and clean beds as a standout feature of their stay. The hotel provides well-maintained and spacious bedding, ensuring an array of soft, fluffy and exceptionally comfortable mattresses and pillows. Many reviews emphasize the quality of sleep, describing experiences of peaceful and uninterrupted rest.

Guests appreciate the good amount of pillows and bedding provided, contributing to a comfortable sleep environment. The hotel rooms feature large and wide beds, some even described as huge with single beds being notably soft and accommodating. The mattress quality is frequently praised with many guests finding the bed to be perfect, equating their sleep experience to "sleeping like a king."

Despite a few isolated complaints about specific beds being too hard or soft, the overall consensus points to a superb quality of rest. The term "delicious" was even used by some to describe the bed experience. Therefore, for those prioritizing a serene sleep experience, the Grand Hotel Bucharest promises incredibly comfortable and supportive beds, ensuring guests wake up well-rested and ready to explore the vibrant city.

Cleanliness

When it comes to cleanliness, the Grand Hotel Bucharest offers a mixed experience for its guests. The majority of reviews highlight that the hotel and rooms are generally very clean, comfortable and well-maintained. Guests appreciate the daily cleaning service with many noting the rooms are spacious, soundproofed and provide stunning city views. The clean and inviting swimming pool, as well as clean and comfortable public areas, also leave a positive impression.

However, there are a number of areas that could benefit from improvement. Some guests report that room cleaning can be inconsistent with issues such as dust in corners, superficial cleaning and outdated or dirty furniture and carpets. The pool and spa area, in particular, received several complaints about cleanliness, including dirty water in the hot tubs and the pool. Moreover, certain rooms have been noted to have specific problems like stained carpets, rusty sanitary objects and dirty or outdated fixtures.

Overall, while the Grand Hotel Bucharest often meets cleanliness standards, there are evident lapses that suggest a need for more thorough and consistent housekeeping efforts to ensure an optimal stay for every guest.

Staff

Grand Hotel Bucharest boasts a highly dedicated and professional team with numerous commendations highlighting their friendliness, helpfulness and welcoming attitude. Guests frequently mentioned the exceptional service provided by staff members at the reception with specific praises for Amber, Maria, Edward and Robert for their outstanding assistance. The front desk team is noted for their courteous and attentive demeanor, ensuring guests feel supported and comfortable throughout their stay. The hotel personnel's ability to respond cheerfully and efficiently to every request is a recurring theme, suggesting a commitment to high-quality service.

The reception staff are particularly celebrated for their professionalism and kindness, often going the extra mile to make guests feel at home. Many guests appreciated the warm welcome and thorough support provided during both check-in and check-out processes. The attentive nature of the staff extends to the bar and breakfast areas, where employees offer exceptional service with genuine care and politeness.

While the majority of reviews reflect a positive experience with the hotel staff, there are occasional mentions of less satisfactory interactions. Issues ranged from perceived rudeness to unresponsiveness in certain situations. However, these instances appear to be outliers in an otherwise overwhelmingly positive record of guest satisfaction.

Overall, Grand Hotel Bucharest's staff receives high praise for their friendliness, professionalism and attentiveness, contributing significantly to the hotel's reputation as a welcoming and accommodating destination.

Wi-Fi

The WiFi experience at Grand Hotel Bucharest reveals a mixture of sentiments among guests. While some noted the availability of free WiFi, others appreciated the fast and reliable connection in the rooms. However, issues with internet quality were frequently mentioned. Guests reported the connection as weak, slow and often dropping. Some faced significant disruptions, including no internet for extended periods or unreliable service in areas other than the lobby. It was mentioned that the WiFi performance could particularly falter during peak hours, although at times it remained reasonable. For streaming services like Netflix, the limited bandwidth proved inadequate. Overall, the need for a more robust and consistent wireless internet service was a recurrent theme, suggesting that improvements in this area would greatly enhance guest satisfaction.

Spa

The Grand Hotel Bucharest's spa facilities have garnered a mixture of feedback from guests, highlighting both its strengths and areas in need of improvement. The spa is situated on the 22nd floor, providing visitors with breathtaking views of the city that significantly enhance the relaxation experience. The wellness center, which includes a sauna, steam bath, indoor heated pool and jacuzzi, is generally well-maintained, clean and offers a cozy and welcoming environment.

Many guests praise the spa for being amazing and pleasant with some describing it as "exceptional" and "superb." The top-floor location also houses a gym, contributing to the overall positive experience, as users appreciate the convenience and well-equipped nature of the fitness facilities. The Skybar, also located on the upper floors, complements the spa experience with superb service and stunning city views.

While the overall sentiment is positive, several reviews point out that parts of the spa are outdated and in need of an update. Specific complaints include malfunctioning equipment like the sauna and jacuzzi, continuous dripping from defective shower heads and instances of the pool/spa area being dirty. Additionally, some spa services received mixed reviews and a few guests mentioned that massages and certain services are only available in-room.

Despite occasional operational issues and areas requiring maintenance, the Grand Hotel Bucharest's spa remains a notable feature due to its spectacular city views and comprehensive amenities. It's an inviting option for guests looking to unwind, though some updates and repairs would enhance the experience dramatically.

Gym

The gym at Grand Hotel Bucharest receives high praise from guests with many highlighting its excellent facilities and spectacular views from the 22nd floor. The gym, though deemed small by some, is appreciated for its well-equipped and top-notch amenities, including sufficient machines for a good workout. Several guests commend the gym for its cleanliness and meticulous service, contributing to an overall positive experience. Despite a few mentions of limited equipment and occasional closures, the rooftop location with panoramic views adds significant appeal. The combination of the gym with other amenities like the pool and sauna also garners positive remarks, making it a valued feature of the hotel. Fast elevators ensure quick access to this well-regarded fitness space, enhancing convenience for guests.

Pool

The Grand Hotel Bucharest boasts an appealing pool experience that has garnered various guest reviews. Located on the 22nd floor, the pool offers stunning panoramic views of the city, making it a standout feature. Guests frequently highlight the pool area’s cleanliness and excellent maintenance, along with additional amenities such as a jacuzzi and sauna, which contribute to an overall enjoyable spa experience.

The rooftop setting adds a touch of luxury and exclusivity with many guests appreciating the serene atmosphere and the well-kept facilities that include a gym and wellness center. Despite some comments about the pool water being on the colder side and occasional reports of maintenance issues leading to temporary closures, the majority of reviews express satisfaction with the pool’s aesthetics and the breathtaking city views it offers.

Overall, the pool at the Grand Hotel Bucharest is celebrated for its beautiful location, cleanliness and additional wellness amenities, making it a significant highlight for many visitors seeking relaxation and a touch of luxury during their stay.

Parking

The Grand Hotel Bucharest offers a variety of parking options for its guests, including on-site, underground and public parking garages nearby. Many reviews highlight the convenience and availability of parking with some guests noting the presence of free parking. However, not all parking options are complimentary; there are additional costs associated with certain parking facilities with fees generally deemed reasonable by most customers. A notable advantage is the availability of easy and convenient parking, both next to and in front of the hotel.

Despite the overall positive feedback, some areas could see improvement. The underground parking facilities received mixed reviews with some guests finding them outdated and inconvenient and payments accepted only in cash, which may not suit everyone. Additionally, some guests were dissatisfied with the high parking fees, including charges of 80.00 lei per night or approximately $30 per day. There were also mentions of unfriendly parking services and attendants asking for additional money.

Overall, while parking at the Grand Hotel Bucharest is generally praised for its convenience and ample availability, potential guests should be aware of the additional costs and the condition of certain parking facilities.

Family

Grand Hotel Bucharest is appreciated by families, offering a range of family-oriented services that enhance the stay for those traveling with children. Families who book here are often quite happy with the facilities and service, frequently praising the outstanding staff who ensure they have a pleasant stay. The hotel features a children's playground in the lobby, providing a dedicated space for kids to enjoy themselves. On weekends, the playground becomes a lively area for children to play.

The pool area is a standout feature, especially noted by those with children, who love spending time there. Family rooms and suites are available, designed to accommodate the needs of larger groups and provide comfort for everyone. The hotel's kid-friendly atmosphere makes it a favorable choice for families looking to explore the old town with its perfect location adding to the overall convenience.

While there are many positives for families, a few reviews suggest that some might not find the space entirely suitable for families seeking extensive activity areas for kids. Nonetheless, the special areas for children and the emphasis on family-friendly amenities make Grand Hotel Bucharest a commendable choice for a family-oriented stay in the city.

Nightlife

Located just a short ten-minute stroll from the Old Town and the National Theater, the Grand Hotel Bucharest offers convenient access to a vibrant nightlife scene. Guests have raved about the abundance of nearby restaurants, cafes, shops and nightclubs, ensuring a lively atmosphere any night of the week. The hotel's skybar received high praise for its superb ambiance and the sociable nature of the bar staff, enhancing the overall experience.

The area comes alive, especially during events like New Year's Eve with great bars and restaurants contributing to a bustling nightlife. While some guests have noted late-night noise, the hotel's proximity to interesting locations and the energetic local nightlife make it a prime spot for those looking to explore Bucharest after dark.

5 Star

Grand Hotel Bucharest has provoked a mix of reactions regarding its five-star rating. Many guests have highlighted the discrepancy between the official classification and their personal experiences with some suggesting the hotel better fits a three or four-star category due to certain shortcomings.

On the positive side, the hotel boasts a fantastic and deluxe appearance with well-kept facilities despite its age. Guests applauded the impeccable cleanliness, comfort and overall superb ambiance that resonates with a luxury hotel. The friendly staff made a notable impression, consistently responding with smiles and providing helpful service. The spa facilities also received commendations for enhancing the guests' stay.

However, several aspects fell short of the five-star promise. Specific grievances included outdated mattresses, non-compatible amenities such as missing iPhone chargers and insufficient minibar detailing. Breakfast service, including the absence of table-side coffee service, was criticized, as was the functionality of in-room TV channels and the lack of expected bath facilities. The front desk staff also received mixed feedback with some guests finding them unhelpful.

Furthermore, guests mentioned that the hotel requires renovation and significant improvements to align with contemporary five-star standards. The price-performance ratio was pointed out as particularly poor given the high expectations attached to a five-star rating.

In conclusion, while the Grand Hotel Bucharest does offer notable luxury elements and exemplary staff friendliness, it struggles to consistently deliver the complete five-star experience as advertised, needing further enhancements to meet esteemed global standards.

Business

The Grand Hotel Bucharest emerges as a strong contender for business travelers seeking a central and convenient location. With impressive attention to detail, the property offers an excellent value for those on business trips. Notably, its central location saves time for business appointments and city exploration. The hotel boasts various business-friendly amenities such as meeting rooms and conference facilities, although some guests note that these could benefit from updates.

Guests appreciate the business center as a pleasant and relaxed workspace, complemented by great service from the staff. Conferences hosted here are well-prepared, enhancing the hotel's professional atmosphere. Despite some shortcomings, such as the need for additional desk space in rooms and improvements in certain technical areas, the overall experience for business stays is positive. The Grand Hotel Bucharest remains a reasonable and convenient choice for business travelers due to its ideal location, good value and comprehensive amenities.

Accessible

Grand Hotel Bucharest demonstrates strong commitment to accessibility, offering a range of features that cater to guests with disabilities. The hotel provides wheelchair accessibility and rooms specifically designed for disabled individuals. Guests have noted the accessibility-friendly amenities and the convenience of an accessible location. Additionally, the hotel's technical service and front office staff are praised for their attention to detail and high level of care. Despite its older infrastructure, Grand Hotel Bucharest ensures a seamless experience for all guests, maintaining no difference in quality of service across its accessible features.

Casino

The Grand Hotel Bucharest receives mixed opinions regarding its casino offerings. While some guests highlighted the presence of a casino and its services, others noted the absence of such facilities on-site. Despite varying feedback, the hotel is associated with a casino, either attached or integrated within its premises, suggesting potential for gaming enthusiasts. Overall, the presence and quality of the casino seem to be inconsistent and it may be beneficial to verify the current status directly with the hotel.

Heated Pool

The Grand Hotel Bucharest's heated pool receives generally positive feedback from guests. Many have appreciated the consistently warm water in the heated indoor pool, highlighting it as a significant amenity. The rooftop pool, which includes a jacuzzi, is particularly praised for its amazing experience and exceptional convertible feature. However, a few guests noted issues such as the pool not being heated at times and occasional problems with the pool filter. Despite these minor drawbacks, the overall impression of the hotel’s heated pool remains favorable with most guests enjoying a warm and relaxing swim.

Indoor Pool

The Grand Hotel Bucharest offers a range of impressive indoor pool facilities that guests have consistently praised. Centrally located on the hotel's 22nd floor, this pool area provides a superb view that enhances the overall experience. The pool is not only well-maintained and well-equipped but also heated, ensuring comfort for swimmers. Additional spa amenities, including a hamam and sauna, complement the pleasant pool environment. Guests mention the availability of both a pool and a jacuzzi, making the rooftop pool with its remarkable view an especially attractive feature. The pool area, characterized by both its size and well-decorated surroundings, stands out as a notable highlight for those staying at the hotel.

Honeymoon

Grand Hotel Bucharest offers an ideal setting for honeymooners with facilities and packages tailored specifically for romantic getaways. Guests who stayed here for their wedding night praised the great and unique views from their rooms and balconies, adding a romantic touch to their experience. The hotel offers a special honeymoon suite and a couples retreat package, enhancing the overall charm for newlyweds. With perfect touches tailored for honeymooners, it stands out as an ideal honeymoon spot.

Luxury

The Grand Hotel Bucharest is a quintessential symbol of luxury and elegance, perfectly situated for those seeking a refined stay in the heart of the city. Guests frequently highlight the hotel’s luxurious and comfortable ambiance with classic decorations reminiscent of old palaces. The rooms are spacious and adorned with luxury furniture, offering a delightful blend of style and comfort.

The service at the Grand Hotel Bucharest is described as exceptional and outstanding, complementing the overall high-level experience. The hotel is well-located, providing spectacular views and easy access to local attractions. The amenities, including a top-notch spa with panoramic views and generous accessibility to facilities like jacuzzis, contribute to the hotel's luxurious atmosphere.

Dining at the hotel is equally opulent with a luxurious dining room and restaurant that elevate the culinary experience. The entrance hall and other common areas exude a grand concept, making every guest feel special from the moment they arrive.

While some remarks mention that certain parts of the hotel, such as bathroom doors and trims, show signs of wear, the overall consensus is that the experience justifies the expense. The hotel, characterized by its luxurious spaces, elegant decor and exceptional service, stands as a prestigious destination for those who appreciate decadence and vintage charm.

In summary, the Grand Hotel Bucharest delivers an upscale and luxurious stay, making it an ideal choice for travelers seeking sophistication and comfort in Bucharest.

Romantic

Grand Hotel Bucharest exudes a romantic charm, making it an ideal destination for couples seeking a memorable escape. The hotel's rooftop pool and jacuzzi provide stunning views that enhance the intimate experience, perfect for a romantic night. Guests often praise the romantic atmosphere and couples-friendly environment that pervades the establishment. The hotel offers a serene and quiet setting, creating the perfect backdrop for a romantic getaway. Subtle romantic touches throughout the property add to the overall romantic vibes, making stays here particularly special for those looking to connect with their partner in a beautiful and idyllic setting.

Dog Friendly

Grand Hotel Bucharest is recognized for its dog-friendly services and amenities. The hotel allows guests to bring their pets and provides specific dog-friendly rooms to accommodate them. However, there are additional charges for pets, so potential visitors should be aware of this extra fee. Despite the positive aspects of allowing pets, some guests have raised concerns about the cleanliness and maintenance of the rooms, noting issues such as piles of hair under the bed and used bathrobes. Overall, while the hotel is accommodating to pet owners, the level of room cleanliness may need attention.

Yes, Grand Hotel Bucharest has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Grand Hotel Bucharest.

Yes, Grand Hotel Bucharest welcomes dogs.

Yes, parking facilities are available at Grand Hotel Bucharest.

Yes, Grand Hotel Bucharest has a gym.

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