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Summary of reviewsHotel Club du Lac Tanganyika is a must-stay for travelers visiting the area, thanks to its excellent location and amazing views of Lake Tanganyika. The hotel's breakfast is good and provides a decent start to the day with some guests praising the fresh fruits on offer. The spacious and well-equipped rooms are perfect for families, although some bathrooms are outdated and may have mildew. The staff is mostly great with friendly, helpful, professional and welcoming restaurant, cleaning and bar staff. While some guests have mentioned unhelpful reception staff, several staff members have been singled out for their exceptional help. Overall, the hotel is hailed as safe, clean, reliable and quiet - a wonderful place in Bujumbura with many visitors considering it the best place. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations we firstly allocate rooms which has not been occupied 24hrs before
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
the hotel is HACCP and ISO 9001-2015 and 14001-2015 certified
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Isolate the suspected case and call the emergency number
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? No
Additional Information: Please note that there is a permanent staff from the ministry of health at the hotel
Answers last updated by Hotel Club du Lac Tanganyika
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views.
Junior SuiteThis air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
King SuiteThe well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit offers 2 beds.
Presidential SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. A kitchenette equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Boasting a terrace with lake views, this suite also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 5 beds.
Double Room with Lake ViewThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views.
Family RoomThis air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit offers 3 beds.
Deluxe SuiteIn the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Looking for a hotel with breathtaking views? Look no further than Hotel Club du Lac Tanganyika! This beautiful property is located directly on the shores of Lake Tanganyika, offering guests a stunning view of the sparkling water from their rooms and balconies. The location is also very convenient with the airport located nearby. Meals at the hotel are also top-notch, particularly the breakfast. All in all, the excellent location and amazing views make this hotel a must-stay for travelers visiting the area.
Breakfast
Guest reviews of the breakfast at Hotel Club du Lac Tanganyika are a mixed bag with some guests describing it as basic while others praise it as great or excellent. Some guests felt that the breakfast lacked choice or could be improved, while others particularly loved the fresh fruits on offer. One guest even got to enjoy their breakfast with a hippopotamus on the beach! Despite some constructive criticism, the overall consensus is that the breakfast at Hotel Club du Lac Tanganyika is good and provides a decent start to the day.
Rooms
The Hotel Club du Lac Tanganyika boasts spacious and well-equipped rooms, perfect for families. While some rooms have outdated bathrooms, they still provide a good view and are kept clean. However, some guests have noted mildew in the bathrooms and small showers. Although some rooms have uncomfortable beds, other rooms provide passable facilities despite being outdated. It's important to double-check your booking to ensure you receive the correct room type. Overall, the rooms at Hotel Club du Lac Tanganyika are spacious and well-equipped.
Staff
Hotel Club du Lac Tanganyika boasts exceptional service and an amazing team. According to guests, the staff is mostly great - friendly, helpful, professional and welcoming. The restaurant, cleaning and bar staff receive high praise, while a few negative comments were made specifically mentioning unhelpful reception staff. However, guests also singled out several staff members for their exceptional help, including Vianne and Jessie at the check-in desk. The hotel is hailed as safe, clean, reliable and quiet - overall a wonderful place in Bujumbura with many visitors considering it the best place.
Yes, Hotel Club du Lac Tanganyika has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Club du Lac Tanganyika.
Yes, Hotel Club du Lac Tanganyika welcomes dogs.
Yes, parking facilities are available at Hotel Club du Lac Tanganyika.