Caramell Premium Resort Superior
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCaramell Premium Resort Superior, located in the tranquil town of Bük, is often lauded for its serene and picturesque surroundings. Guests appreciate the resort's convenient proximity to the Bük Thermal Bath and essential amenities, providing a restful retreat with beautiful landscapes perfect for outdoor activities like cycling.
The breakfast experience at the resort receives consistently high praise for its variety, plentiful offerings and overall deliciousness, accommodating diverse dietary preferences with options such as vegan dishes and a unique antipasti corner. Although there are minor issues with occasional shortages and weak coffee, the atmosphere and quality of the breakfast buffet are generally well-received.
Dining experiences extend beyond breakfast with many guests enjoying the extensive dinner buffets noted for their excellent quality, taste and variety. While there are some remarks about lukewarm food and limited dinner selections relative to breakfast, the overall culinary experience is positive, enhanced by friendly staff and live music.
Rooms at the resort present a more mixed experience. Positive aspects include spacious, clean and comfortable accommodations, particularly in the newer sections of the hotel. However, older rooms often receive criticism for outdated furnishings and cleanliness issues such as stained carpets and musty smells. Inconsistent housekeeping service has also been noted.
Cleanliness throughout the resort is generally upheld with many areas adhering to high standards. Yet, there are notable inconsistencies, especially in older rooms and certain wellness areas. Some reviews mention superficial cleaning and neglected maintenance in the thermal baths and other public spaces.
The staff at Caramell Premium Resort Superior are often praised for their friendliness, multilingual abilities and attentiveness, significantly enhancing guests' experiences. While a few instances of unprofessional behavior are reported, the reception, restaurant and spa staff are generally commended for their courteousness and helpfulness.
The resort's spa and wellness facilities are highlighted for their quality and variety, including well-maintained thermal pools and various sauna types. Despite minor suggestions for improvement, such as pool temperature adjustments and more loungers, the spa area provides a relaxing and enjoyable environment.
Family amenities at the resort are well-regarded with numerous facilities and activities catering to children and parents alike. The children's playroom, family-friendly spa sections and spacious family rooms contribute to a welcoming atmosphere for families. Some noise and minor inconveniences are mentioned, but overall, the resort is considered a suitable destination for family relaxation and fun.
Parking options at the resort are convenient and secure, though some guests feel that free parking would enhance their experience. The gym facilities, while appreciated for their basic offerings, could benefit from additional equipment and upgrades to meet guests' expectations.
In summary, Caramell Premium Resort Superior excels in providing a relaxing and enjoyable environment, particularly in terms of location, breakfast, dining, spa facilities and family-friendly amenities. However, improvements in room maintenance, consistency in cleanliness and enhancements to gym and parking services could elevate the overall guest experience to fully meet its four-star designation.
Categories
The breakfast experience at the resort receives consistently high praise for its variety, plentiful offerings and overall deliciousness, accommodating diverse dietary preferences with options such as vegan dishes and a unique antipasti corner. Although there are minor issues with occasional shortages and weak coffee, the atmosphere and quality of the breakfast buffet are generally well-received.
Dining experiences extend beyond breakfast with many guests enjoying the extensive dinner buffets noted for their excellent quality, taste and variety. While there are some remarks about lukewarm food and limited dinner selections relative to breakfast, the overall culinary experience is positive, enhanced by friendly staff and live music.
Rooms at the resort present a more mixed experience. Positive aspects include spacious, clean and comfortable accommodations, particularly in the newer sections of the hotel. However, older rooms often receive criticism for outdated furnishings and cleanliness issues such as stained carpets and musty smells. Inconsistent housekeeping service has also been noted.
Cleanliness throughout the resort is generally upheld with many areas adhering to high standards. Yet, there are notable inconsistencies, especially in older rooms and certain wellness areas. Some reviews mention superficial cleaning and neglected maintenance in the thermal baths and other public spaces.
The staff at Caramell Premium Resort Superior are often praised for their friendliness, multilingual abilities and attentiveness, significantly enhancing guests' experiences. While a few instances of unprofessional behavior are reported, the reception, restaurant and spa staff are generally commended for their courteousness and helpfulness.
The resort's spa and wellness facilities are highlighted for their quality and variety, including well-maintained thermal pools and various sauna types. Despite minor suggestions for improvement, such as pool temperature adjustments and more loungers, the spa area provides a relaxing and enjoyable environment.
Family amenities at the resort are well-regarded with numerous facilities and activities catering to children and parents alike. The children's playroom, family-friendly spa sections and spacious family rooms contribute to a welcoming atmosphere for families. Some noise and minor inconveniences are mentioned, but overall, the resort is considered a suitable destination for family relaxation and fun.
Parking options at the resort are convenient and secure, though some guests feel that free parking would enhance their experience. The gym facilities, while appreciated for their basic offerings, could benefit from additional equipment and upgrades to meet guests' expectations.
In summary, Caramell Premium Resort Superior excels in providing a relaxing and enjoyable environment, particularly in terms of location, breakfast, dining, spa facilities and family-friendly amenities. However, improvements in room maintenance, consistency in cleanliness and enhancements to gym and parking services could elevate the overall guest experience to fully meet its four-star designation.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
About Caramell Premium Resort Superior
License: SZ19000048
Guest Reviews
Location
Guests appreciate the resort's easy accessibility and proximity to essential amenities such as bus stops and grocery stores. The quiet and pleasant environment, surrounded by beautiful landscapes and fantastic scenery, offers a restful retreat from the hustle and bustle of city life.
The hotel is noted for its elegant atmosphere and comfortable design, ensuring everything needed for a delightful stay is under one roof. Additionally, its positioning near renowned thermal baths provides an extra layer of appeal for visitors.
While the immediate town of Bükfürdö may lack entertainment or extensive shopping opportunities, the resort compensates with its tranquility and natural beauty. For outdoor enthusiasts, the area boasts beautiful cycling paths and large meadows, perfect for exploration and enjoyment.
In summary, the Caramell Premium Resort Superior's excellent, quiet location and pleasant surroundings make it a fantastic choice for a few days of relaxation amidst nature.
Breakfast
Quality and quantity are frequently mentioned together with guests appreciating both the taste and the appearance of the breakfast items. Some also laud the abundance of breakfast choices, emphasizing that there is always enough food available and that the options extend beyond just the basic offerings. The breakfast atmosphere is enhanced by a beautiful hotel environment, adding to the overall positive experience.
However, a few guests did note some minor shortcomings. Issues such as long waits for certain items like omelettes, occasional shortages of pastries and limited selections in certain categories were mentioned. Additionally, some reviewers found the coffee to be weak and particular breakfast items as not fresh or repetitive over multiple days.
Overall, the breakfast at Caramell Premium Resort Superior is well-received with high-quality options and a rich, varied selection that caters to a wide range of dietary preferences and tastes, making it a highlight for many guests.
Dinner
Guests appreciate the diverse and wide selection of dishes, ensuring that everyone can find something to their liking. From hearty cuisine to well-seasoned and atmospheric dinners complete with live music, the dining options are notable for their range and excitement. However, some reviews mentioned that certain meals could be improved with occasional comments about lukewarm food and limited dinner selections compared to breakfast.
Overall, the dining experience at Caramell Premium Resort Superior is generally excellent with varied and delicious options that are likely to satisfy most palates. The combination of quality food and attentive service contributes significantly to the hotel's appeal.
Rooms
However, a recurring issue with room quality is evident. Numerous reviews highlight that many rooms, especially in the older parts of the hotel, are worn out and in need of renovation. Complaints include stained carpets, outdated furniture and broken fixtures such as shower rods and balcony doors. Some rooms were noted for musty or unpleasant smells and inconsistent room cleaning service appears to be a problem.
Additionally, guests have mentioned specific shortcomings like malfunctioning air conditioning, lack of coat hangers and dim lighting in some rooms. The bathrooms, while often found to be on the smaller side, exceeded expectations for a few guests.
Overall, while staying at Caramell Premium Resort Superior, it is advisable to request a room in the newer sections of the hotel, as these seem to offer a more satisfying guest experience.
Beds
However, a notable number of reviews reported beds and mattresses that were very hard or old, leading to discomfort and even back pain for some guests. Shared mattresses and worn-out, creaky beds were points of criticism. There were also mentions of small, old pillows and inconvenient low nightstands. The sofa bed and pull-out beds were described as less comfortable options with some guests feeling these could be softer.
There is a clear need for bed renovations and mattress replacements to improve overall comfort. The feedback suggests that while the resort has some comfortable beds, consistency in bed quality and addressing the hard and old mattresses are areas for improvement.
Cleanliness
However, there are notable inconsistencies in the housekeeping services. Some guests encountered cleanliness issues with several mentioning dirty rooms, stained carpets, mold, dust and general neglect. There were also specific concerns about the wellness area, including dirt and lack of proper maintenance in the thermal baths and showers. A few reviews mentioned that cleaning was merely superficial with certain areas like windows, balconies and spa areas not being cleaned thoroughly. The lack of daily housekeeping and proper cleaning routines in some cases was a letdown for guests expecting more from a 4-star superior hotel.
Overall, while many parts of the hotel maintain high cleanliness standards, there are significant areas where improvements are necessary to ensure a consistent and satisfying experience for all guests.
Staff
Guests also commended the restaurant's chef and serving staff for their friendliness, enhancing the dining experience. The spa staff were equally lauded for their politeness and the quality of body treatments and massages provided. Sauna masters received specific commendation for their excellent service.
Despite the generally positive feedback, a few reviews noted that some staff members were untrained, unprofessional or even rude, particularly in the restaurant. Instances of slow service and uncoordinated efforts were mentioned. However, these negative remarks were outweighed by numerous acknowledgments of the staff’s kindness, helpfulness and problem-solving abilities.
Overall, the hotel staff is depicted as friendly, attentive and eager to assist guests, contributing significantly to a pleasant stay at Caramell Premium Resort Superior.
Spa
The spa area itself is described as beautiful, relaxing and pleasantly peaceful with both silent and thermal sections providing a calm environment for guests. The thermal baths are well-designed and the wellness center includes valuable features such as heated pools and therapeutic offerings.
However, some areas for improvement are noted, such as the temperature in the indoor pool, which some guests found too cold and the need for more loungers in the wellness area. The ambiance in the relaxation rooms could also be enhanced with softer lighting and music.
Overall, the wellness and spa experiences at Caramell Premium Resort Superior are considered superb with excellent wellness options and a varied, pleasant atmosphere that contributes to a memorable and relaxing stay.
Gym
Parking
Family
Families can look forward to delightful spa experiences, as the facility provides numerous kid-friendly spa sections and even mother-baby courses in the water. The family spa rooms are especially popular and the family-oriented variety of food further enhances the dining experience.
Outdoor play is also catered for with a children's playground located opposite the parking lot, although it closes at 6 pm. While some guests mentioned the noise from children in the mornings and the presence of many families with children, the overall consensus indicates a truly family-friendly atmosphere.
Although there were a few drawbacks, such as the lack of toys in the children's pool, the occasional noise and the absence of advertised children's programs, the hotel's preparedness for accommodating children and the friendly, stylish environment make it a solid choice for a family getaway. The spacious family rooms and a range of entertainment options further add to its appeal as a premium destination for family relaxation and enjoyment.
4 Star
Overall, there is a consensus that the hotel does not meet the typical standards of a four-star establishment, sparking disappointment among visitors who expected more from a 4-star superior hotel. Despite the branding, many reviewers felt that the quality and service did not align with their expectations of a four-star experience. The aspirations for a luxurious stay were not fully met, suggesting that prospective guests should measure their expectations accordingly.
Business
Honeymoon
Luxury
The wellness facilities are frequently highlighted for their luxury and size, making them a significant attraction. Relaxing, healing water adds to the overall experience, further enhancing the resort’s appeal.
Despite some opinions that the hotel no longer matches a 4-star experience and lacks luxury in certain aspects, the resort is often referred to as a 4-star hotel with 5-star service, maintaining a 4-star superior appearance. While opinions on its star rating vary, the positive aspects, such as its world-class quality and luxurious amenities, are prominently recognized.
Romantic
Visitors particularly enjoyed the fabulous sunset views and found the evening dinners, accompanied by good music, to be a delightful highlight, although this was not a feature every night. The spa and pool areas contribute to the overall sense of tranquility and luxury and the quality accommodations with comfy seating further enhance the romantic experience. Even the resort's dog-friendly policy is appreciated, adding to the overall welcoming atmosphere. Throughout their stay, guests consistently noted the romantic ambiance, making Caramell Premium Resort Superior a memorable destination for couples.
Dog Friendly
The hotel’s location is particularly praised for its tranquility and suitability for walking dogs, away from the bustling city center. This peaceful environment ensures a serene experience for guests looking for relaxation. The rooms are described as beautiful and comfortable, contributing to a restful stay, further enhanced by the peaceful surroundings. Overall, this hotel is an excellent choice for those seeking a pet-friendly atmosphere combined with comfortable accommodations and a relaxing environment.
No, Caramell Premium Resort Superior doesn't have any pool.
Yes, a spa is available at Caramell Premium Resort Superior.
Yes, Caramell Premium Resort Superior welcomes dogs.
Yes, parking facilities are available at Caramell Premium Resort Superior.
Yes, Caramell Premium Resort Superior has a gym.
Location Show Map
More Options
