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Summary of reviewsHyatt Place Chicago Midway Airport has garnered commendable reviews, particularly for its prime location, satisfying breakfast, clean and spacious rooms and excellent customer service.
Strategically situated near Midway Airport, the hotel benefits from easy access via an efficient airport shuttle and the availability of free parking. This convenience is a major advantage for travelers flying in and out of Midway or those looking to catch the L-train’s orange line to downtown. While the surrounding area’s dining options and safety were minor concerns for some, the plethora of nearby stores and restaurants, along with the hotel’s robust security measures, offer reassurance and convenience.
The complimentary breakfast is a highlight for many guests, praised for its good variety, delicious options and quality. Although there were occasional calls for a broader selection, particularly for more hot items, the breakfast generally meets guest expectations and adds to the overall positive experience.
Rooms at Hyatt Place are well-received for their modern decor, comfort and cleanliness. The spacious, well-maintained accommodations are perfect for extended stays or family visits. Minor issues such as thin walls and occasional oversight in cleaning do not overshadow the positive experiences most guests report.
Cleanliness is a consistent strong point with guests frequently praising the meticulous upkeep of rooms and common areas. The hotel ensures a sanitary environment with pandemic precautions still in place, enhancing guest comfort and security.
The staff receives accolades for their friendliness, professionalism and attentiveness. Particular staff members, like Jennifer, are noted for going above and beyond to assist guests, contributing to a welcoming and pleasant atmosphere. A few minor delays in service did not significantly detract from the overall professional and courteous service.
The pool area receives mixed feedback, enjoyed by many for its cleanliness and availability, though some guests noted it could be better maintained. Instances of private swim lessons limiting access were also mentioned.
Parking is another convenient amenity, praised for being free, easy and clean. This, coupled with the reliable shuttle service, further enhances the guest experience.
Lastly, the comfort of the beds received mixed reviews. While many guests found them comfortable and conducive to a good night’s sleep, others pointed to issues with the mattresses, pillows and bedding quality.
Overall, Hyatt Place Chicago Midway Airport emerges as a well-regarded choice for travelers, excelling in location, comfort, cleanliness and customer service, despite a few minor areas for improvement.
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