Bürgenstock Hotel & Alpine Spa
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Summary of reviewsThe Bürgenstock Hotel & Alpine Spa is a luxurious retreat nestled high above Lake Lucerne, renowned for its breathtaking and extraordinary views of the lake and surrounding mountains. The location combines clear, clean air with stunning natural scenery and a calm, relaxing countryside atmosphere. Guests are frequently enchanted by the unique vantage point provided by the famed infinity pool and enjoy the historical charm of the place, including its connection to Audrey Hepburn’s wedding.
The modern, clean and well-maintained facilities, coupled with excellent service, create a refined accommodation experience. The spacious, beautifully designed rooms exceed expectations with their cleanliness, modern amenities and breathtaking panoramas. Guests often highlight the comfort and meticulous upkeep, while the friendly and attentive staff elevate the overall experience, adding personal touches and exceptional service.
Breakfast at the Bürgenstock Hotel is generally very well-received with most guests praising the generous, fresh and high-quality offerings, especially when enjoyed on the terrace with stunning views. While there are occasional critiques about variety and service at peak times, the overall sentiment is positive with the high-quality breakfast leaving a memorable impression. Dinner options at the various restaurants are mostly praised for fresh and delicious meals, though some guests note minor issues with portion sizes, menu variety and cost.
The hotel’s spa and pool facilities are a significant draw, offering an extraordinary, relaxing environment with well-curated amenities and stunning infinity pool views. Guests find the spa’s atmosphere incredibly rejuvenating, often dedicating entire days to its enjoyment and commend the respectful and outstanding staff.
Families also find Bürgenstock Hotel welcoming with thoughtful touches for children including surprise gifts and engaging activities at the kids club. Although there are minor limitations, such as accommodation specifics and a limited kids menu, the overall family experience is highly positive.
In terms of luxury, the Bürgenstock Hotel excels with an ambiance of relaxation and indulgence. Guests frequently describe their stay as a unique, luxurious journey, enhanced by the exceptional views, tranquil atmosphere and attentive staff. The property’s combination of modern design and historical charm offers an unparalleled experience, often deemed one of the finest hotels globally.
Lastly, the romantic setting of the Bürgenstock Hotel is perfect for special occasions. Its breathtaking scenery and luxurious accommodations ensure magical, memorable celebrations, making it an ideal spot for proposals, honeymoons and anniversaries.
In summary, the Bürgenstock Hotel & Alpine Spa offers an exceptional, luxurious experience, marked by its stunning location, well-maintained facilities, outstanding service and a range of amenities designed to cater to a variety of guests, from families to couples seeking romance.
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The modern, clean and well-maintained facilities, coupled with excellent service, create a refined accommodation experience. The spacious, beautifully designed rooms exceed expectations with their cleanliness, modern amenities and breathtaking panoramas. Guests often highlight the comfort and meticulous upkeep, while the friendly and attentive staff elevate the overall experience, adding personal touches and exceptional service.
Breakfast at the Bürgenstock Hotel is generally very well-received with most guests praising the generous, fresh and high-quality offerings, especially when enjoyed on the terrace with stunning views. While there are occasional critiques about variety and service at peak times, the overall sentiment is positive with the high-quality breakfast leaving a memorable impression. Dinner options at the various restaurants are mostly praised for fresh and delicious meals, though some guests note minor issues with portion sizes, menu variety and cost.
The hotel’s spa and pool facilities are a significant draw, offering an extraordinary, relaxing environment with well-curated amenities and stunning infinity pool views. Guests find the spa’s atmosphere incredibly rejuvenating, often dedicating entire days to its enjoyment and commend the respectful and outstanding staff.
Families also find Bürgenstock Hotel welcoming with thoughtful touches for children including surprise gifts and engaging activities at the kids club. Although there are minor limitations, such as accommodation specifics and a limited kids menu, the overall family experience is highly positive.
In terms of luxury, the Bürgenstock Hotel excels with an ambiance of relaxation and indulgence. Guests frequently describe their stay as a unique, luxurious journey, enhanced by the exceptional views, tranquil atmosphere and attentive staff. The property’s combination of modern design and historical charm offers an unparalleled experience, often deemed one of the finest hotels globally.
Lastly, the romantic setting of the Bürgenstock Hotel is perfect for special occasions. Its breathtaking scenery and luxurious accommodations ensure magical, memorable celebrations, making it an ideal spot for proposals, honeymoons and anniversaries.
In summary, the Bürgenstock Hotel & Alpine Spa offers an exceptional, luxurious experience, marked by its stunning location, well-maintained facilities, outstanding service and a range of amenities designed to cater to a variety of guests, from families to couples seeking romance.
Resort with EV Charging Stations
Luxury Resort
Resort near Golf Courses
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Indoor Pool Children's Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
5-Star Resort
Resort with Children's Pool
Resort with Indoor Pool
Guest Reviews
Nestled high above the serene Lake Lucerne, Bürgenstock Hotel & Alpine Spa boasts a prime location that is nothing short of spectacular. Guests consistently rave about the breathtaking and extraordinary views that encompass the lake and surrounding mountains. This idyllic setting, often described as paradise, combines clear, clean air with stunning natural scenery. The modernity and cleanliness of the facilities, coupled with excellent service, further enhance the overall experience.
The location is praised for its calm and relaxing atmosphere amidst the countryside, providing a perfect retreat from the hustle and bustle of everyday life. Visitors are treated to panoramic vistas from their rooms and the famed infinity pool, which offers a unique vantage point of the picturesque landscape. The hotel’s historical significance, as the site where Audrey Hepburn got married, adds a touch of glamour and timeless elegance.
The infinity pool and spa facilities receive special mentions, allowing guests to immerse themselves in luxury while soaking up the scenic views. Whether marveling at the mountains and lakes from their windows or enjoying the various amenities, guests find the geographical setting of Bürgenstock Hotel & Alpine Spa absolutely impressive and beyond imagination.
In summary, the exceptional and stunning location of Bürgenstock Hotel & Alpine Spa with its beautiful and well-maintained facilities, makes it a top choice for those seeking both natural beauty and refined accommodation.
Nestled in the heart of stunning surroundings, the breakfast experience at Bürgenstock Hotel & Alpine Spa has garnered a variety of opinions. The majority of guests highlight the generous and delicious offerings, often describing the breakfast as excellent, amazing and fantastic. The quality of the food is frequently praised with special mentions of fresh and high-quality ingredients.
Guests appreciated the excellent service and particularly enjoyed having breakfast on the terrace, taking in the breathtaking views. The atmosphere and service in the Palace building receive high recommendations.
However, there are some critiques that echo through the reviews. Some guests felt the breakfast buffet did not meet their expectations in terms of variety, particularly noting the absence of meats like ham and salami. While the à la carte breakfast menu was generally well-received, some found it lacking when compared to a buffet, seeking more elaborate options and a greater variety of bread.
Additionally, there were a few mentions of slow breakfast service and crowded conditions in the Spices restaurant during peak times. While some found the breakfast to be not quite up to a five-star standard or described it as boring and limited in terms of choice, the overall sentiment remains highly positive.
In summary, despite a few areas for improvement, the Bürgenstock Hotel & Alpine Spa mostly delivers a memorable and high-quality breakfast experience that many guests find delightful and worth recommending.
The dining experience at Bürgenstock Hotel & Alpine Spa is generally praised for its refined and international cuisine. Diners particularly enjoy varied restaurants such as Spices, Verbena, Oak Grill and Ritzcoffier with highlights including fresh, delicious and satisfying meals. While dining at Spices is often described as a delicious experience in every way, some guests find the quality inconsistent. The food at other restaurants also receives high marks with many noting the impeccable and very good dinners. The staff's exceptional service further enhances the dining experience.
Despite the high praise, there are some downsides. Portions can be stingy, particularly when dining in-room or at the Oak Grill and the menu at the Grill is perceived as limited and confusing. Guests also mention that the restaurants can be slow in delivering dishes. Additionally, the food options for kids receive low ratings. Price is another point of contention with the cost of dining often considered high and not always seen as value for money.
For those seeking varied culinary options, be aware that the choice of restaurants can be limited with only two open at times. Nevertheless, Bürgenstock offers an enjoyable dining experience alongside its stunning views and exquisite interiors.
The Bürgenstock Hotel & Alpine Spa impresses with its spacious and beautifully designed rooms, frequently exceeding guest expectations. The rooms often stand out for their size, cleanliness and modern amenities, including a bidet system and a bathtub. The views are universally praised as stunning, offering guests breathtaking panoramas of the lake and surrounding landscape. Many rooms are noted for their luxurious and aesthetically pleasing design, balancing modern comforts with a welcoming atmosphere.
Guests also commend the comfort and meticulous cleanliness of the accommodations. While some mention a slightly business-like design or old-fashioned aspects in certain rooms, the general sentiment highlights the beauty and perfection of the room experience. The service is also frequently praised as excellent, complementing the high standards of the rooms. The overall location and property are described as divine and worth visiting again, leaving a lasting impression on all who stay there.
At Bürgenstock Hotel & Alpine Spa, guests often praise the beds as extremely comfortable with many noting the very comfortable beds and the weightless blankets adding to the experience. However, opinions on the pillows are mixed; while some found them soft and comfortable, others mentioned that the pillows were uncomfortable and could be softer. A few guests felt the beds were hard, impacting their sleep quality. Additionally, some guests noted that bed linens were not changed during their stay.
The Bürgenstock Hotel & Alpine Spa is lauded for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight the very clean rooms and spotless private sauna/spa areas. The overall cleanliness of the hotel is consistently appreciated with terms like "extremely clean," "exceptional cleanliness," and "impeccable cleanliness" frequently appearing in reviews.
While the majority of guests are impressed with the level of cleanliness, there are occasional mentions of rooms needing improved sanitation and housekeeping efforts. Despite these isolated concerns, the hotel's cleanliness standards generally meet and even exceed guest expectations.
The logistical aspects of the hotel, such as the handling of guest bags, are noted for needing improvement. Additionally, the rooms on the lower floors tend to be a bit noisy, yet this drawback is mitigated by the breathtaking views and the serene natural environment.
Overall, the hotel's cleanliness, combined with its polite staff, amazing views and high-quality food, offers a comfortable and enjoyable stay, reinforcing its reputation as a premier luxury destination.
The staff at Bürgenstock Hotel & Alpine Spa consistently receive high praise from guests. Descriptions such as highly professional, very kind and attentive are frequently mentioned. The staff's friendliness and their willingness to go above and beyond to ensure guest comfort are highlighted repeatedly, making them stand out as a key part of the guest experience. Many reviews note that the staff are not just helpful but super friendly and accommodating with exceptional attention to detail. Many guests mention specific staff members, like Nora in the spa and Mr. Haithem, as exemplifying outstanding service. Other staff qualities include being polite, welcoming and very well-trained, consistently making the experience enjoyable and comfortable. The personnel are described as cooperative, flexible and thoughtful, fulfilling every wish effortlessly. The exceptional quality of service, coupled with the friendly, smiling demeanor of the staff, leaves a lasting impression on guests and provides a top-notch hospitality experience.
The Bürgenstock Hotel & Alpine Spa offers an exceptional spa experience often described as extraordinary, incredible and one of the best available. The extensive spa facilities are meticulously maintained and well-curated, featuring well-equipped changing rooms, a large swimming pool, an infinity pool and various sauna rooms, all with breathtaking views.
Guests particularly appreciated the relaxing atmosphere and the stunning infinity pool, which many described as a dream. The spa is highlighted as a significant attraction of the hotel with numerous visitors spending entire days enjoying its amenities. The relaxing lounge and well-furnished areas add to the spa's allure, leaving no desire unmet.
The staff at the spa, described as outstanding and respectful, contribute significantly to the overall excellent experience. This exceptional service, coupled with the spectacular views from both the spa and restaurant, as well as the fabulous food, create an unforgettable stay.
Overall, the Bürgenstock Hotel & Alpine Spa stands out as a prime destination for spa enthusiasts seeking an unparalleled and rejuvenating retreat.
The Bürgenstock Hotel & Alpine Spa offers an outstanding pool experience that consistently impresses its guests. The highlight is the infinity pool, which provides stunning, magnificent views that leave visitors in awe. Both the indoor and outdoor pools are celebrated for their beauty and spaciousness with the infinity pool described as comfortable, cozy and beyond words. Guests appreciate the incorporation of both heated and long indoor pools, although some noted that the pool area could become crowded and chaotic with children at times. The spa and affiliated facilities enhance the luxurious feel of the pool area, contributing to an overall amazing and gorgeous setting. Despite a few drawbacks, such as restricted hours for children in the indoor pool, the pool and spa offer a truly remarkable experience.
The Bürgenstock Hotel & Alpine Spa offers a range of activities that make it an appealing destination for families with children. Several guests have praised the hotel for creating a welcoming environment for kids, complete with thoughtful touches like surprise gifts and personalized cards in the room. The hotel's kids club is a particular highlight, featuring a variety of games and activities that have delighted younger guests. Over the Christmas season, the hotel stands out as an excellent choice for families, providing memorable experiences for all ages. While some have noted that accommodation with children is only available in a specific building and that the kids menu could use some improvement, these minor points do not overshadow the overall positive impact. The engaging facilities and enjoyable trips to nearby attractions contribute to a thoroughly satisfying family stay.
Nestled amidst breathtaking scenery, the Bürgenstock Hotel & Alpine Spa stands as a magnificent establishment epitomizing the highest standards of luxury. Renowned as one of the most beautiful and luxurious hotels globally, it blends historical charm with modern design, creating a haven that feels like heaven on earth. The luxury quality of the buildings and the top-notch pool reflect the hotel's commitment to providing unparalleled comfort and elegance. Guests consistently praise the luxurious facilities and the exquisite experience, often ranking it as the best hotel they've ever stayed in.
A stay at the Bürgenstock Hotel is truly about relaxation and indulgence. The rooms exude luxury and every aspect of the hotel caters to those seeking tranquility and pampering. The exceptional views, spa and a warm welcome contribute to a truly relaxing atmosphere. Staff are consistently kind and attentive, enhancing the overall experience. Patrons describe their stay as a unique journey of a lifetime with the grandeur of luxury being a delightful pleasure in beauty. All in all, the Bürgenstock Hotel is not merely a place to stay but an unparalleled experience, ranking among the world's finest hotels and resorts.
The Bürgenstock Hotel & Alpine Spa provides an incredibly romantic experience with its breathtaking scenery of Lake Lucerne seen from the infinity pool. The location shines as a perfect spot for momentous occasions such as proposals and honeymoons. Guests have enjoyed magical nights with stunning views from the bathtub, making it ideal for special celebrations like wedding anniversaries. The combination of pure luxury and thoughtful surprises ensures memorable stays filled with romantic moments.
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Location
The location is praised for its calm and relaxing atmosphere amidst the countryside, providing a perfect retreat from the hustle and bustle of everyday life. Visitors are treated to panoramic vistas from their rooms and the famed infinity pool, which offers a unique vantage point of the picturesque landscape. The hotel’s historical significance, as the site where Audrey Hepburn got married, adds a touch of glamour and timeless elegance.
The infinity pool and spa facilities receive special mentions, allowing guests to immerse themselves in luxury while soaking up the scenic views. Whether marveling at the mountains and lakes from their windows or enjoying the various amenities, guests find the geographical setting of Bürgenstock Hotel & Alpine Spa absolutely impressive and beyond imagination.
In summary, the exceptional and stunning location of Bürgenstock Hotel & Alpine Spa with its beautiful and well-maintained facilities, makes it a top choice for those seeking both natural beauty and refined accommodation.
Breakfast
Guests appreciated the excellent service and particularly enjoyed having breakfast on the terrace, taking in the breathtaking views. The atmosphere and service in the Palace building receive high recommendations.
However, there are some critiques that echo through the reviews. Some guests felt the breakfast buffet did not meet their expectations in terms of variety, particularly noting the absence of meats like ham and salami. While the à la carte breakfast menu was generally well-received, some found it lacking when compared to a buffet, seeking more elaborate options and a greater variety of bread.
Additionally, there were a few mentions of slow breakfast service and crowded conditions in the Spices restaurant during peak times. While some found the breakfast to be not quite up to a five-star standard or described it as boring and limited in terms of choice, the overall sentiment remains highly positive.
In summary, despite a few areas for improvement, the Bürgenstock Hotel & Alpine Spa mostly delivers a memorable and high-quality breakfast experience that many guests find delightful and worth recommending.
Dinner
Despite the high praise, there are some downsides. Portions can be stingy, particularly when dining in-room or at the Oak Grill and the menu at the Grill is perceived as limited and confusing. Guests also mention that the restaurants can be slow in delivering dishes. Additionally, the food options for kids receive low ratings. Price is another point of contention with the cost of dining often considered high and not always seen as value for money.
For those seeking varied culinary options, be aware that the choice of restaurants can be limited with only two open at times. Nevertheless, Bürgenstock offers an enjoyable dining experience alongside its stunning views and exquisite interiors.
Rooms
Guests also commend the comfort and meticulous cleanliness of the accommodations. While some mention a slightly business-like design or old-fashioned aspects in certain rooms, the general sentiment highlights the beauty and perfection of the room experience. The service is also frequently praised as excellent, complementing the high standards of the rooms. The overall location and property are described as divine and worth visiting again, leaving a lasting impression on all who stay there.
Beds
Cleanliness
While the majority of guests are impressed with the level of cleanliness, there are occasional mentions of rooms needing improved sanitation and housekeeping efforts. Despite these isolated concerns, the hotel's cleanliness standards generally meet and even exceed guest expectations.
The logistical aspects of the hotel, such as the handling of guest bags, are noted for needing improvement. Additionally, the rooms on the lower floors tend to be a bit noisy, yet this drawback is mitigated by the breathtaking views and the serene natural environment.
Overall, the hotel's cleanliness, combined with its polite staff, amazing views and high-quality food, offers a comfortable and enjoyable stay, reinforcing its reputation as a premier luxury destination.
Staff
Spa
Guests particularly appreciated the relaxing atmosphere and the stunning infinity pool, which many described as a dream. The spa is highlighted as a significant attraction of the hotel with numerous visitors spending entire days enjoying its amenities. The relaxing lounge and well-furnished areas add to the spa's allure, leaving no desire unmet.
The staff at the spa, described as outstanding and respectful, contribute significantly to the overall excellent experience. This exceptional service, coupled with the spectacular views from both the spa and restaurant, as well as the fabulous food, create an unforgettable stay.
Overall, the Bürgenstock Hotel & Alpine Spa stands out as a prime destination for spa enthusiasts seeking an unparalleled and rejuvenating retreat.
Pool
Family
Luxury
A stay at the Bürgenstock Hotel is truly about relaxation and indulgence. The rooms exude luxury and every aspect of the hotel caters to those seeking tranquility and pampering. The exceptional views, spa and a warm welcome contribute to a truly relaxing atmosphere. Staff are consistently kind and attentive, enhancing the overall experience. Patrons describe their stay as a unique journey of a lifetime with the grandeur of luxury being a delightful pleasure in beauty. All in all, the Bürgenstock Hotel is not merely a place to stay but an unparalleled experience, ranking among the world's finest hotels and resorts.
Romantic
Yes, Bürgenstock Hotel & Alpine Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at Bürgenstock Hotel & Alpine Spa.
Yes, Bürgenstock Hotel & Alpine Spa welcomes dogs.
Yes, parking facilities are available at Bürgenstock Hotel & Alpine Spa.
Yes, Bürgenstock Hotel & Alpine Spa has a gym.
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