Info
Summary of reviewsThe Executive Suites Hotel & Conference Center in Metro Vancouver receives significant praise across several aspects, leading to a generally positive observation from guests. Its prime location is frequently highlighted, being conveniently close to shopping centers, dining options and public transportation such as the Brentwood Skytrain station. This central positioning makes it easy for visitors to explore the greater Vancouver area, which adds considerable value to the stay, especially for those attending nearby events or passing through Burnaby.
While the breakfast experience garners mixed feedback, many guests enjoy the delightful treats and excellent Happy Hour at the Acqua restaurant. Although some find the breakfast options limited and somewhat overpriced, numerous reviewers appreciate the friendly service, tasty room service options and the convenience of the "take and go" breakfast.
The rooms at the Executive Suites Hotel are noted for their spaciousness, modern interiors and comfort. Most visitors are pleased with the cleanliness and daily room service, which contribute to a comfortable stay. However, some areas show signs of aging, such as old furnishings and outdated amenities, which reveal a need for ongoing maintenance. Despite these minor issues, the size and cleanliness of the suites leave a positive impression.
Cleanliness is a standout feature of the property. The hotel is widely regarded as spotless and modern with commendations to the diligent housekeeping team for their meticulous efforts. The cleanliness, coupled with a friendly and helpful staff, creates an inviting atmosphere and a positive overall experience.
The staff's exceptional service consistently earns high marks from guests. The front desk clerks and restaurant staff are often described as friendly, accommodating and willing to go the extra mile to assist. Their positive interactions significantly enhance the welcoming atmosphere, making a lasting impression on visitors.
The pool facilities also receive numerous accolades, particularly the outdoor pool and hot tub. Guests appreciate the perfect temperature and cleanliness of the pool, finding it a relaxing and enjoyable amenity. Despite some minor issues with the hot tub's operation and occasional noise, the pool remains a highlight.
Comfortable beds contribute to a restful night's sleep. Most guests note the beds and pillows provide excellent comfort with king-sized beds being particularly favored. Although there are isolated mentions of improved size and softness, the overall sentiment is highly positive.
The inclusion of in-room jacuzzis is appreciated by many, who find it a relaxing and comfortable feature, enhancing their stay. Nonetheless, some concerns about the jacuzzi's age and related amenities are noted.
In summary, the Executive Suites Hotel & Conference Center, Metro Vancouver shines with its prime location, cleanliness, spacious rooms, friendly staff and enjoyable pool facilities. Some areas would benefit from updates and maintenance, but the overall experience remains highly positive for travelers seeking comfort and convenience.
Show moreRead review summaries for all categories
Categories
Hotel with Rooms With Jacuzzi / Hot-tub
