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Summary of reviewsHotel & Spa Cacciatori, set amidst serene mountains, offers a picturesque escape in the heart of nature with a tranquil countryside location ideal for hiking and cycling. The secluded yet well-connected spot is perfect for relaxation and exploration, featuring beautiful gardens and viewpoints. Accessibility is enhanced by a bus stop right in front of the hotel and the complimentary Ticinocard for easy travel to nearby Lugano.
Guests are treated to a largely praised breakfast buffet, noted for its variety and quality, though some desire more diverse and locally inspired offerings. Dinner, however, shines with high-quality Ticino/Italian dishes, receiving accolades for taste and presentation, although the limited menu options may not suit everyone.
Cleanliness standards at the hotel are top-notch with guests frequently highlighting the pristine and well-maintained facilities. The friendly and professional staff further elevate the experience, often praised for their attentive service and willingness to go above and beyond, speaking multiple languages and providing personal touches.
The hotel’s spa, though small, is well-regarded for its amenities, atmosphere and skilled staff with features like the sauna landscape, massage pool and saltwater bath receiving specific commendation. The pool area also garners positive feedback for its superb facilities and beautifully landscaped garden, providing a delightful retreat with ample lounge chairs and a whirling pool.
Overall, Hotel & Spa Cacciatori offers an exceptional blend of peaceful surroundings, high-quality dining, cleanliness, attentive service and well-maintained facilities, making it a favored haven for relaxation and hospitality. Show more
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Categories
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? No, some rooms only: Standard Confort
Is there an extra charge? Yes, Fr 18 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Blankets
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Comfort Double RoomA beautiful, spacious, country-style room with balcony (25 m² + 5.2 m² ) in the main building.
Standard Double RoomLovely comfortable rooms without balconies (21 to 23 m²) can be found in the main house and in the garden house.
Standard Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room features a minibar, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Superior Double or Twin RoomThe spacious twin/double room offers a minibar, an electric kettle, a balcony with pool views as well as a private bathroom featuring a bath or a shower. The unit offers 3 beds.
Guest Reviews
8.8
Excellent
Location
Nestled in the serene mountains, Hotel & Spa Cacciatori offers an idyllic escape in the heart of nature. The hotel is beautifully located in a quiet, countryside setting that provides a tranquil environment perfect for relaxation. Its position makes it an ideal spot for hiking and cycling enthusiasts with numerous trails starting right from the hotel.
Surroundings are peaceful and the area is quite secluded, though still well connected. Public transportation is conveniently accessible with a bus stop right in front of the hotel. Guests can easily use the free bus service offered with the Ticinocard to explore nearby Lugano and its stunning lake views.
The location also features beautiful gardens and offers great viewpoints over the region. While it may be off the beaten path, the seclusion is balanced by the ease of access to the village and surrounding attractions, making it a haven for those seeking both peace and connectivity.
Breakfast
The breakfast at Hotel & Spa Cacciatori has garnered a range of reviews from guests, largely leaning towards positive feedback. Many guests have praised the breakfast as "top," "very good," "excellent," and even "magnificent." They noted the superb buffet with a rich and varied selection, which includes quality and fresh products, always featuring fresh fruits.
Guests enjoy the terrace setting for a pleasant start to their day, appreciating the quiet and clean environment of the hotel. However, there were some comments suggesting areas for improvement. A few guests mentioned the breakfast being too plain and bland with some expressing a desire for more variety, particularly in jams, yogurts, fruits and locally sourced items. There were also remarks about the repetitive selection of fruits and the basic quality of some items, such as industrial fruit juices and pastries.
Overall, while the majority of guests find the breakfast satisfying and well-done with a good selection of quality products, a few would like to see more variety and locally inspired options.
Dinner
Hotel & Spa Cacciatori offers a noteworthy dining experience that has received praise from many guests. The overall sentiment towards the hotel's dinner services is highly positive. Words like "excellent," "very good," "delicious," and "fine" are frequently used to describe the food, underscoring its quality. The local Ticino/Italian dishes, in particular, stand out for their delicious flavors with Tuesday's buffet Tessinoise earning special mention for being particularly fantastic. The a la carte meals are similarly described as outstanding. While there was some feedback about the lack of sufficient Italian choices in the half board food, the Italian buffet was still highlighted as great. The requirement to choose from two menus at breakfast for the evening meal aligns with the guesthouse spirit, though this does indicate a limited flexibility which might not suit everyone's taste. Overall, the cuisine at Hotel & Spa Cacciatori is a significant highlight for diners who appreciate well-prepared, delicious meals in an elegant setting.
Cleanliness
Hotel & Spa Cacciatori consistently impresses with its exceptional standards of cleanliness. Guests repeatedly highlight how everything is very clean and well-maintained, creating a pristine environment that enhances the overall experience. The facilities are not only clean but also well-groomed and beautifully maintained, reflecting a high level of care and attention to detail. The quiet and clean atmosphere provides a tranquil retreat, ensuring a comfortable and hygienic stay for all visitors.
Staff
Nestled among serene surroundings, Hotel & Spa Cacciatori boasts not only great rooms but an exceptional staff that leaves a lasting impression. The hotel is celebrated for super friendly and accommodating employees, widely praised for their professional and attentive service. Guests often highlight the friendliness and competence of the staff, noting their willingness to go above and beyond to ensure a satisfying stay.
Many reviews appreciate the warm welcomes and personal touches, mentioning that the staff speaks French and offers exceptional service. The family-run establishment, managed for two generations, remains highly customer-oriented with a staff always eager to help, fulfilling guests' wishes with courtesy and charm.
Visitors frequently commend the top-notch service provided by the hotel and its manager, alongside the outstanding à la carte meals. The synergy between the great staff and the beautiful pool area creates an unforgettable experience for those who seek both relaxation and excellent hospitality.
Spa
Hotel & Spa Cacciatori offers a well-regarded wellness program that includes a nicely done sauna landscape and a massage pool, mentioned twice for emphasis. Guests have particularly enjoyed the superb pool and spa area with highlights like a saltwater bath receiving specific praise. Though the spa is described as small, it is appreciated for its quality amenities and atmosphere. A knowledgeable massage therapist and skilled beautician further enhance the experience. However, it's worth noting that the spa's limited hours from 3pm to 7:30pm could be a drawback for some visitors.
Pool
Hotel & Spa Cacciatori features a range of swimming facilities that have been praised by guests with highlights including a splendid and enjoyable pool area. Visitors have consistently complimented the perfect and superb pools, appreciating their location within a beautifully landscaped garden adorned with an abundance of flowers. The garden setting enhances the experience, making the whirlpool particularly pleasant. The pools are not only well-maintained but also equipped with sufficient lounge chairs, providing a comfortable and relaxing environment for guests. While there is an occasional flaw, overall, the swimming pools at Hotel & Spa Cacciatori offer a delightful retreat, especially during warmer weather.
Yes, Hotel & Spa Cacciatori has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel & Spa Cacciatori.
Yes, Hotel & Spa Cacciatori welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel & Spa Cacciatori.