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Summary of reviewsWyndham Costa del Sol Cajamarca is highly recommended for its prime location in the heart of Cajamarca, right on the Plaza de Armas. This strategic positioning allows easy access to key tourist attractions, restaurants, shops and transportation. Guests appreciate the tranquil environment and comfortable, clean facilities, enhanced by modern amenities such as a heated pool and spacious rooms. The hotel's staff receive frequent praise for their courteous and attentive service, making the overall experience pleasant and welcoming.
The hotel's breakfast is lauded for its variety, deliciousness and excellent service with a special mention of the buffet's regional ingredients. Dinner experiences, particularly at the Paprika restaurant, are highly rated for their spectacular food quality and attentive service, though some guests feel the menu could benefit from more local dishes. The trout ceviche, in particular, is frequently highlighted as a standout dish.
Rooms at the hotel are generally comfortable with cozy beds and adequate space, although some guests feel they could use an update in terms of decoration and ventilation. Noise can be an issue due to the central location. Nonetheless, the hotel's emphasis on cleanliness and well-maintained rooms contributes positively to guests' experiences.
The hotel's excellent cleanliness standards extend throughout with high praise for the thoroughness of the cleaning staff and adherence to COVID-19 protocols. The staff's exceptional service is a major highlight with numerous guests noting the kindness, efficiency and professionalism of the team.
Wi-Fi connectivity at the hotel generally receives positive feedback, especially for its reliability and strong signal throughout most areas of the hotel. However, connectivity on higher floors can be weaker.
Spa services are appreciated for their relaxing environment and courteous staff, although there is room for improvement in the functionality of some facilities like the saunas and the availability of massage services. The gym is well-equipped and functional, though some guests note it could use better maintenance and cleanliness.
The pool, especially appreciated for being heated and clean, receives mixed reviews due to its small size and occasional overcrowding. Overall, it remains a popular feature. Parking is noted for its convenience and security with ample, clean and well-maintained facilities.
Families find Wyndham Costa del Sol Cajamarca to be an excellent choice, thanks to its family-friendly atmosphere, suitable facilities and enjoyable activities for all ages. The comfortable beds and quality bedding add to the restful experience.
In summary, Wyndham Costa del Sol Cajamarca is praised for its strategic location, comfortable and clean facilities, excellent service and a family-friendly environment, making it a commendable choice for visitors to Cajamarca.
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