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Hotel Sabana Park

Cajica , Carrera 5 No 9 – 26 Sur Complejo Sabana Park (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Sabana Park is lauded for its well-thought-out location, providing a serene escape while being conveniently close to key areas such as Chía, Cajicá, Zipaquirá and Bogotá. Guests appreciate its proximity to excellent restaurants, main attractions and shopping centers, complemented by the modern elegance and cleanliness of its setting. Despite occasional challenges in access without a car and some navigational complexity for taxis, the hotel's quiet and safe environment, coupled with splendid views, offers a tranquil and restful atmosphere.

The breakfast experience at Hotel Sabana Park tends towards the positive side. Many guests praise the buffet for its delicious and varied options, which include freshly squeezed juices, fruits and cured meats. The service during breakfast is often described as attentive and impressive. However, some guests feel that the breakfast is overpriced and that the quality doesn't always justify the cost, citing occasional issues like cold items and dry eggs.

Dining options, including dinner, are highly praised for their impressive quality and variety. The restaurant, particularly Vulcano and the Gastrobar, are well-received with guests often commenting on the delicious food and elegant, cozy ambiance. The excellent service further enhances the dining experience, notwithstanding an isolated comment on bad service.

Guests frequently express satisfaction with the rooms at Hotel Sabana Park, highlighting the modern, spacious and comfortable accommodations. Cleanliness and comfort are consistently praised with beds and pillows often described as exceptionally comfortable. However, a small number of guests reported minor issues such as cold temperatures and some non-functioning appliances.

The hotel maintains a strong reputation for cleanliness with most guests appreciating the well-maintained and spotless facilities. While there were occasional reports of lapses in room cleaning, the overall sentiment remains positive.

The staff at Hotel Sabana Park generally receive commendation for their friendliness, attentiveness and politeness, particularly those in housekeeping and the restaurant. Despite some inconsistencies in the reception staff's helpfulness and warmth, the majority of feedback highlights the team's dedication and kindness.

Wi-Fi quality at Hotel Sabana Park receives mixed feedback. While many guests report good quality and fast connections, there are also mentions of frequent dropouts and connectivity issues in certain rooms.

When it comes to beds, the feedback is predominantly good with the majority of guests finding them super comfortable and well-dressed. However, some guests feel that the mattresses are too soft and sink too much.

Overall, Hotel Sabana Park is highly recommended for its excellent location, modern facilities and comprehensive services. However, it falls short of some five-star expectations, particularly regarding inconsistencies in service and staff training, indicating areas for improvement.
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5-Star Hotel

Room Types

Deluxe Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.

Junior Suite This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchen, which has a microwave, is available for cooking and storing food. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a coffee machine, as well as a dining area. The unit offers 2 beds.

Superior Queen Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a minibar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

Standard Double Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 1 bed.

Deluxe Twin Room The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.

About Hotel Sabana Park

License: 69541

Guest Reviews

8.5

Very Good

Location

Hotel Sabana Park is strategically situated in a tranquil area, offering a serene escape from the hustle and bustle of city life. Its location is particularly advantageous for those looking to explore nearby regions such as Chía, Cajicá, Zipaquirá and Bogotá without being immersed in the chaos of the city itself. The hotel boasts a very good to exceptional location with guests appreciating its proximity to excellent restaurants and main attractions, as well as shopping centers and significant tourist sites.

The setting is described as modern and elegant, reflecting a well-kept and clean environment. While some visitors mention that access can be complex, especially without a car and that taxis might need to make a long detour, the overall consensus is that the place is very safe and easily accessible once found. The quietness and lack of heavy traffic compared to Bogotá are definite perks, making it a pleasurable stay.

Guests frequently highlight the comfort and cleanliness of the rooms, alongside the high standard of the hotel's modern facilities. The great atmosphere and helpful staff further enhance the positive experience. The hotel's design, combined with a spectacular view, contributes to a notable and enjoyable visit. Overall, Hotel Sabana Park is highly recommended for its location, comfort and comprehensive services.

Breakfast

Hotel Sabana Park offers a breakfast experience with mixed reviews but generally leans towards the positive spectrum. The buffet breakfast receives high praise for being delicious, highly varied and well-presented with options like freshly squeezed juices, fruits and cured meats rating particularly well. Many guests describe it as excellent, very tasty and impressive, often highlighting the attentive service they received alongside their meals.

For those who appreciate variety, the breakfast is described as very complete and consistently delicious, day after day. However, some guests found the price point considerably high, noting that the cost-benefit ratio seemed unfair. A segment of reviewers mentioned that the quality did not match the price, citing issues like cold items, dry eggs and a lack of fresh pastries. Despite these critiques, the positive feedback on taste and variety seems to outweigh the negatives.

To sum up, while some guests believe the breakfast is overpriced and occasionally point out specific drawbacks, most agree that the breakfast at Hotel Sabana Park is delicious and extensive with high marks for both variety and presentation.

Dinner

Hotel Sabana Park's dining options receive high praise from guests, particularly highlighting the impressive quality and variety of the dishes offered on the menu. The restaurant consistently receives excellent reviews, being described as elegant, beautiful and cozy. Guests are impressed with both the delicious breakfast and dinner options with many labeling the food as spectacular.

Patrons often commend the excellent service provided, contributing to an enjoyable dining experience. Specific mentions of the food from the restaurant Vulcano and the Gastrobar also indicate a high standard in the hotel's culinary offerings. While the majority of feedback is overwhelmingly positive, it's worth noting that there was an isolated comment about bad service.

Overall, the dining experience at Hotel Sabana Park is characterized by a mix of great food, elegant ambiance and mostly excellent service, making it a highly recommended option for both breakfast and more formal dining.

Rooms

Hotel Sabana Park has received numerous positive reviews from guests highlighting the rooms' modern style and the spaciousness of the accommodations. Guests frequently mention the comfort and cleanliness of the rooms, appreciating the comfortable beds and pillows as well as the impeccable hotel facilities. Many reviewers emphasized the modern and beautifully decorated building and rooms, noting how well-equipped they are with comfortable bedding and good views.

The rooms are described as luxurious with excellent decor and ample space, providing a very comfortable stay. The atmosphere of the hotel, along with the convenience of its amenities and the quality of service, is highly praised. Despite a few minor drawbacks such as cold temperatures and some not fully functional appliances like fridges, the overall sentiment remains very positive.

Guests also enjoyed the connected facilities such as the restaurant Vulcano, which complements the comfortable room experience. Overall, the majority of guests were impressed with the modern, spacious and comfortable accommodations at Hotel Sabana Park.

Beds

Hotel Sabana Park receives mixed feedback regarding its beds. On the positive side, guests frequently praise the beds for their exceptional comfort, often describing them as super comfortable, great and extremely comfortable. Many find the mattresses to be very soft with some going as far as to call the mattress spectacular and the bed very well dressed. Pillows also receive favorable comments, often highlighted as the best and adding to the overall comfort.

However, there are some criticisms. Some guests feel that the mattresses sink too much and are excessively soft, which compromises comfort for them. A few reviews mention the bed's discomfort and the poor quality of the mattress, which tends to sink in the sleeping area.

Despite a few negative remarks, the general consensus leans towards the beds being very comfortable, making for a potentially restful stay.

Cleanliness

Hotel Sabana Park consistently receives positive feedback regarding its cleanliness and comfort. Guests frequently highlight the clean and comfortable accommodations, noting that the hotel maintains impeccable and well-maintained facilities. Various reviews praise the spacious and pleasant rooms, sophisticated decor and elegant environment, which contribute to a highly enjoyable stay. Cleanliness extends to all areas of the hotel, including the bathrooms and the property as a whole is described as extremely clean.

Despite the overwhelmingly positive remarks, there were occasional reports of lapses in room cleaning services. However, the general sentiment from visitors focuses on the hotel's excellent maintenance and meticulous cleanliness, leaving guests with an overall favorable impression. The combination of clean, comfortable rooms and good service ensures that Hotel Sabana Park offers a pleasant stay at a great price.

Staff

Hotel Sabana Park boasts an undeniably commendable staff, often highlighted for being incredibly friendly, attentive and polite. Guests frequently describe the service as excellent with some even calling it spectacular. The level of dedication and kindness displayed by the team, especially those in housekeeping and the restaurant, contributes significantly to the overall pleasant atmosphere of the hotel. The waitstaff at the restaurant are particularly appreciated for their service during lunch and dinner, making dining experiences delightful.

However, the reviews also present a few inconsistencies. Some guests experienced a lack of helpfulness and warmth from the reception staff, noting that certain members could be more welcoming and willing to assist with requests. Instances of indifference from the night staff have been specifically mentioned, as well as occasions where the front desk failed to provide the necessary support.

Despite these occasional lapses, the general consensus remains positive. The friendliness and attentiveness of most staff members enhance the modern and comfortable ambiance of the hotel, ensuring that guests feel well taken care of during their stay.

Wi-Fi

Hotel Sabana Park has received mixed reviews regarding its Wi-Fi service. Many guests have noted the good quality and speed of the Wi-Fi, praising its very fast connection in rooms and its good quality-to-price ratio. However, there have been issues pointed out, such as Wi-Fi occasionally not working, the connection dropping out frequently and some errors with the Wi-Fi password. A few guests also mentioned that the Wi-Fi was not accessible in their rooms or there was no internet service at all. Despite these occasional setbacks, the positive comments highlight that when the Wi-Fi is functional, it performs well.

5 Star

Hotel Sabana Park presents a mixed experience for its guests with several highlighting its impeccable facilities and divine rooms and breakfast. Despite these positive aspects, the hotel has been criticized for not meeting the standards expected of a five-star establishment. Many guests have expressed disappointment regarding the service, describing the reception as unfriendly and the staff as untrained and rude. Additionally, issues with extra charges and an absent managerial presence have further detracted from the guests' experiences. While the hotel claims a five-star rating, it appears to fall short in several key areas, indicating room for significant improvement in guest services and staff training.

No, Hotel Sabana Park doesn't have any pool.

Yes, a spa is available at Hotel Sabana Park.

No, Hotel Sabana Park doesn't allow dogs.

No, parking facilities aren't available at Hotel Sabana Park.

No, Hotel Sabana Park doesn't have a gym.

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