Neptuno Hotel & SPA 4 Sup
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Summary of reviewsNeptuno Hotel & SPA 4 Sup in Calella stands out for its prime location, contemporary amenities and hospitable staff, earning it high praises from visitors.
Situated conveniently within a short walk to the beach and close to essential amenities like supermarkets, eateries and public transportation, the hotel offers the perfect blend of relaxation and accessibility. The serene yet central location garners appreciation for allowing guests to enjoy the lively energy of the pedestrian streets without compromising on tranquility. The hotel's indoor terrace and aesthetically pleasing decor further enrich the stay.
The breakfast experience at the hotel is another strong point with guests commending the generous and varied buffet that includes a wide range of fresh fruits, vegetables and continental options. High quality and attentive service elevate the dining experience, although there's room for improvement in variety.
Guests review the dinner experience more mixedly, appreciating the tasteful and varied meals but citing inconsistencies in food temperature and menu monotony as areas for enhancement. Despite some criticisms, many find the convenience and flavor of the meals to enhance their overall stay.
The rooms at Neptuno Hotel & SPA 4 Sup are often praised for their spaciousness, cleanliness and modern design. Daily cleaning services ensure they remain spotless and amenities like hydromassage bathtubs, large TVs and comfortable bedding add to the luxurious feel. Some rooms include additional seating areas, providing ample relaxation space. Despite occasional minor issues like small balconies or fridge malfunctions, the rooms largely contribute to a comfortable stay.
Cleanliness throughout the hotel is meticulously maintained with guests frequently noting the immaculate condition of both the common areas and individual rooms. Although there are isolated incidents of housekeeping lapses, the general experience is positive and adds to the inviting atmosphere.
Staff friendliness stands out as a defining feature with frequent mentions of their kind, helpful and professional nature. Guests appreciate the high level of service across various departments, enhancing the welcoming vibe of the hotel.
The spa facilities receive commendation for their relaxing and professional services, despite the additional cost and need for advanced booking. While some guests find the cost slightly high, the serene environment and quality of the massages leave a lasting positive impression.
Pool facilities evoke mixed reactions, as the beautifully designed pools are noted to be small and shallow, limiting their usability for serious swimmers. However, the rooftop pool is a highlight, offering a peaceful escape with ample sunbathing space.
Proximity to the beach is another strength with the hotel located only minutes away from both free and private beach options, making it easy for guests to enjoy the seaside.
Parking options, though available, pose challenges due to limited and tight spaces, necessitating advance reservations. However, alternative nearby parking solutions provide some convenience despite occasional difficulty in finding spots during peak periods.
Family accommodations are generally favorable with modern, clean facilities and a welcoming atmosphere suitable for small families, although the hotel seems more oriented toward couples or adult guests. Evening events can be a bit loud for families with young children and the limited pool space might not fully meet their needs.
Finally, the beds receive high marks for comfort, contributing significantly to restful stays, though there's room for improvement regarding pillow variety and occasional mattress issues.
In summary, Neptuno Hotel & SPA 4 Sup offers a comfortable and enjoyable stay with its superb location, excellent breakfast, modern rooms and friendly staff, making it a highly recommended choice for travelers visiting Calella.
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Situated conveniently within a short walk to the beach and close to essential amenities like supermarkets, eateries and public transportation, the hotel offers the perfect blend of relaxation and accessibility. The serene yet central location garners appreciation for allowing guests to enjoy the lively energy of the pedestrian streets without compromising on tranquility. The hotel's indoor terrace and aesthetically pleasing decor further enrich the stay.
The breakfast experience at the hotel is another strong point with guests commending the generous and varied buffet that includes a wide range of fresh fruits, vegetables and continental options. High quality and attentive service elevate the dining experience, although there's room for improvement in variety.
Guests review the dinner experience more mixedly, appreciating the tasteful and varied meals but citing inconsistencies in food temperature and menu monotony as areas for enhancement. Despite some criticisms, many find the convenience and flavor of the meals to enhance their overall stay.
The rooms at Neptuno Hotel & SPA 4 Sup are often praised for their spaciousness, cleanliness and modern design. Daily cleaning services ensure they remain spotless and amenities like hydromassage bathtubs, large TVs and comfortable bedding add to the luxurious feel. Some rooms include additional seating areas, providing ample relaxation space. Despite occasional minor issues like small balconies or fridge malfunctions, the rooms largely contribute to a comfortable stay.
Cleanliness throughout the hotel is meticulously maintained with guests frequently noting the immaculate condition of both the common areas and individual rooms. Although there are isolated incidents of housekeeping lapses, the general experience is positive and adds to the inviting atmosphere.
Staff friendliness stands out as a defining feature with frequent mentions of their kind, helpful and professional nature. Guests appreciate the high level of service across various departments, enhancing the welcoming vibe of the hotel.
The spa facilities receive commendation for their relaxing and professional services, despite the additional cost and need for advanced booking. While some guests find the cost slightly high, the serene environment and quality of the massages leave a lasting positive impression.
Pool facilities evoke mixed reactions, as the beautifully designed pools are noted to be small and shallow, limiting their usability for serious swimmers. However, the rooftop pool is a highlight, offering a peaceful escape with ample sunbathing space.
Proximity to the beach is another strength with the hotel located only minutes away from both free and private beach options, making it easy for guests to enjoy the seaside.
Parking options, though available, pose challenges due to limited and tight spaces, necessitating advance reservations. However, alternative nearby parking solutions provide some convenience despite occasional difficulty in finding spots during peak periods.
Family accommodations are generally favorable with modern, clean facilities and a welcoming atmosphere suitable for small families, although the hotel seems more oriented toward couples or adult guests. Evening events can be a bit loud for families with young children and the limited pool space might not fully meet their needs.
Finally, the beds receive high marks for comfort, contributing significantly to restful stays, though there's room for improvement regarding pillow variety and occasional mattress issues.
In summary, Neptuno Hotel & SPA 4 Sup offers a comfortable and enjoyable stay with its superb location, excellent breakfast, modern rooms and friendly staff, making it a highly recommended choice for travelers visiting Calella.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Guest Reviews
Neptuno Hotel & SPA 4 Sup boasts an ideal location for visitors seeking both relaxation and convenience. Nestled in the heart of Calella, the hotel is a mere 5-minute stroll to the beach, making it perfect for sun and sea enthusiasts. Guests appreciate its central position, close to essential amenities such as supermarkets, the shopping street, cafes and various restaurants. The train station and bus stop are also within a short walking distance, ensuring easy access to Barcelona and beyond.
The immediate area surrounding the hotel offers a serene atmosphere despite its proximity to the lively pedestrian streets bustling with shops and bars. The tranquil indoor terrace adds to the hotel's cozy charm, making it a quiet retreat amidst the city's vibrant energy. The culinary offerings receive high praise with diverse and delicious breakfast and dinner buffets further enhancing the stay.
Overall, the hotel's prime location within a stone's throw from the beach and central to all amenities, coupled with its comfortable, well-decorated rooms, makes it a top choice for visitors to Calella.
Neptuno Hotel & SPA 4 Sup offers a breakfast experience that has garnered substantial praise from its guests. The breakfast is described as very good, generous and varied with options to suit every taste, ranging from savory dishes to delicious pastries. Guests frequently highlighted the diverse and complete nature of the buffet with plenty of choices available including a good selection of vegetables, fruits and continental options. Several reviewers noted the high quality of the breakfast, terming it as excellent, lavish and delicious with attentive service enhancing their experience.
A few guests pointed out aspects for improvement, mentioning occasional lapses in breakfast service and a desire for more variety beyond bread and croissants. Despite these minor setbacks, the overall impression remains positive with the hotel’s breakfast service being a strong contributing factor to the guests' enjoyable stays. Staff responsiveness, like opening early for Ironman athletes, further added to the commendable feedback.
The breakfast, alongside superb decor, pleasant rooms and a favorable location, solidifies Neptuno Hotel & SPA as a noteworthy option for travelers seeking a satisfying start to their day.
Neptuno Hotel & SPA offers a mixed dining experience. On the positive side, guests have praised the space and quality of the restaurant, describing the meals as very tasty, extensive and varied. Both breakfast and dinner buffets are frequently commended with some guests highlighting the lavish and top-notch morning offerings. Throughout their stay, visitors enjoyed the convenience of having breakfast and dinner included, frequently mentioning the delicious food available at both meals.
However, the dining experience is not without its criticisms. Temperature issues are a common complaint with several guests noting that dinner was often served lukewarm or cold. Additionally, some found the variety and quality inconsistent with meals described at times as mediocre or even awful. Instances of limited choices and repetitive menus were also noted and some guests reported an unsatisfactory dining experience due to poor service or lack of basic amenities like water during dinner.
While many guests found the dining experience enjoyable and satisfactory, there are areas needing improvement, particularly regarding food temperature, variety and service quality.
Situated in the heart of Calella, Neptuno Hotel & SPA 4 Sup offers travelers spacious and beautifully adorned rooms that emphasize both comfort and modern design. Guests frequently laud the cleanliness and tidiness of the rooms, describing them as spotless and well-maintained with daily cleaning services and fresh towels. The spaciousness is a standout feature with many mentioning the large size of the rooms, some even including sections with additional seating areas like a couch, providing ample space for relaxation. The decor is often praised for being contemporary and cozy, contributing to the overall comfortable ambiance.
Unique amenities such as rooms equipped with hydromassage bathtubs and massive jacuzzis enhance the luxurious experience for guests. Modern conveniences are thoughtfully included with rooms featuring facilities like big TVs, fridges, ceiling fans and soundproofing. Beds and bedding receive high marks for their comfort, ensuring restful sleep.
The hotel not only shines in room quality but also in its strategic location, being centrally positioned close to shops, restaurants, the beach and easy access to the train station. This makes it an ideal choice for travelers looking to explore the area. Despite a few minor setbacks like small balconies in some rooms and occasional fridge issues, the overall feedback remains overwhelmingly positive. The staff receives mentions for their friendly service, adding to the welcoming vibe of the hotel. With its blend of modern amenities, stylish decor and prime location, Neptuno Hotel & SPA 4 Sup emerges as a highly recommended destination for a relaxing and comfortable stay.
At Neptuno Hotel & SPA 4 Sup, guests consistently praise the comfort of the beds, which appear to be a standout feature. Many guests appreciate the variety of pillows available, allowing for a personalized sleeping experience. Descriptive feedback highlights "super comfortable" and "very comfortable" beds, contributing to restful nights. Despite a few isolated comments about soft pillows or a worn-out mattress, the general sentiment underscores the quality and comfort of the beds. Additionally, the rooms complement the cozy beds with their spaciousness, although some guests noted that balconies could be quite small. Overall, the bedding experience here meets high expectations, making it a relaxing retreat for travelers.
Neptuno Hotel & SPA 4 Sup impresses with its exceptional cleanliness and well-maintained facilities. Guests consistently highlight the meticulous care given to the spaces and rooms, which are described as very clean and tidy. The hotel structure is not only new and elegant but also immaculate, contributing to a comfortable stay. Decorations throughout the hotel are tasteful and add to the overall cleanliness and comfort, making the ambiance cozy and inviting.
While most experiences reflect high standards, a few guests noted occasional issues with housekeeping, such as hair found in the shower or dust and fingerprints in the rooms. Despite these isolated incidents, the hotel generally receives praise for its clean environments. The favorable comments on the cleanliness and atmosphere are bolstered by guests appreciating the quiet and peaceful surroundings, though some have mentioned occasional noise concerns.
In summary, Neptuno Hotel & SPA 4 Sup maintains a strong reputation for cleanliness and comfort, though there are minor areas for improvement in housekeeping consistency.
The Neptuno Hotel & SPA 4 Sup has garnered numerous positive comments about its staff, highlighting their cordiality and welcoming nature. Consistent feedback underscores the attentiveness and friendliness of the hotel team with specific mentions of the staff being kind, helpful and always smiling. Guests frequently note the high level of service with particular praise for individuals like Barbara, who made a warm and memorable welcome.
The professional yet amiable demeanor extends across various departments, from reception to housekeeping and the breakfast team. Many reviewers appreciated the staff's dedication and willingness to assist with any issues, showcasing a commitment to ensuring a pleasant stay for guests. The employees were often described as very polite, competent and capable of managing their responsibilities efficiently, despite occasional mentions of the need for further training or the occasional lapse in service.
Despite some isolated comments about less favorable experiences and the need for better training in certain cases, the overall impression of the staff is highly positive. Guests frequently highlight the exceptional friendliness and helpfulness encountered throughout their stay, contributing significantly to the hotel's inviting atmosphere.
The spa at Neptuno Hotel & SPA 4 Sup boasts a variety of amenities with a range of thoughtful massage services, described by many guests as wonderful and very professional. Visitors frequently highlight the relaxing and pleasant atmosphere, alongside the complimentary welcome glass of cava that adds a nice touch to the experience. The spa is often praised for its excellence with specific mention of the calming Wellness & Spa area and fantastic indoor relaxation options, including divine couple’s massages.
However, guests also point out some drawbacks. The spa area requires a booking a day in advance and is not included in the room price, which has led to some disappointment. At 20 to 25 euros per person for a 50-minute session, many find the cost to be on the higher side, especially given the small size of the pools within the spa. Despite these points, overall, the spa and its services leave a positive impression on visitors seeking a serene retreat during their stay.
At 'Neptuno Hotel & SPA 4 Sup', the pool facilities receive a mix of impressions from guests. The hotel features several pools spread across the property. Although the pools are beautifully designed and photogenic, they are mentioned to be shallow and quite small, which limits their usability, especially for those seeking a robust swimming experience. The rooftop pool stands out positively, being described as charming and less crowded, providing a peaceful escape with ample space for sunbathing and relaxation. However, issues were mentioned concerning maintenance, especially regarding the cleanliness and treatment of the jacuzzi area. Despite their limited depth and size, the outdoor spaces around the pools are praised for their pleasant atmosphere and good facilities for lounging, reading and soaking up the sun.
Neptuno Hotel & SPA 4 Sup offers guests a prime location with its close proximity to the beach. The hotel is situated centrally, just a short 3-7 minute walk away from the shoreline. This convenient position allows easy access to both free and private beach facilities. Additionally, the vicinity is lively with pedestrian streets and various restaurants nearby, enhancing the overall guest experience.
Parking at Neptuno Hotel & SPA 4 Sup offers several options, though guests often highlight some challenges associated with it. The hotel provides a covered parking facility, but spaces are limited and must be reserved in advance. The underground garage has tight and narrow spaces and the entrance ramp can be quite steep, making it a complex experience for some drivers.
Despite these issues, there are alternative parking solutions nearby. Inexpensive parking is available at the entrance of the street and a paid lot a few meters from the hotel offers convenience, though it can be difficult to find spots during peak times. The hotel's location also has blue zone parking. Although not plentiful, the hotel staff are known for managing to find parking solutions for guests when needed. While the parking comes at a reasonable price, it is advised to book parking well in advance due to the high demand and limited availability.
Neptuno Hotel & SPA 4 Sup offers a warm and welcoming atmosphere that is perfect for small families. The modern and clean facilities certainly add to the appeal of the hotel. Families can appreciate the extra touches, such as amenities for pets, which show the hotel's attention to detail and guest satisfaction.
Though the hotel caters more to couples or adults, families can still find comfort in the quiet and cozy environment. One thing to note is the presence of evening events with good music, which can be a bit loud for families with young children. The two swimming pools available might be insufficient for families looking for ample swim time. Some guests have also mentioned that the pool area appears larger in photos with limited lounging space.
Overall, the hotel provides a pleasant stay, high levels of cleanliness and modern conveniences, making it a solid choice for family getaways, provided they manage activity expectations and evening noise levels.
Neptuno Hotel & SPA 4 Sup presents mixed feedback regarding its four-star rating and facilities. Some guests feel disappointed, as the hotel does not meet the expectations associated with a four-star establishment with specific mentions of subpar amenities like Tang-style orange juice and inferior quality serrano ham. Concerns are also raised about the hotel's responsibility towards guest comfort with some reviews suggesting its standards are more reflective of a two-star hotel.
Despite these criticisms, there are positive aspects noted by guests. The hotel is described as nice and modern with spotless accommodations and several welcome details. One guest lauded the experience as a perfect 10 and expressed eagerness to return. Others appreciated the hotel's highly comfortable beds, aligning more closely with what is expected of a four-star superior hotel. Overall, while the hotel has its merits, it appears to have room for improvement to consistently meet four-star standards.
Neptuno Hotel & SPA 4 Sup offers a cozy and well-located venue ideal for couples looking for a romantic escape. Many guests found it to be the perfect getaway with amenities such as in-room jacuzzis and couple's massages enhancing the experience. The hotel has been a popular choice for honeymoons and many guests noted their stays were wonderful and memorable. While the romantic dinner experience may not have lived up to everyone's expectations, the overall ambiance and services make it an excellent choice for a romantic evening or vacation.
Neptuno Hotel & SPA 4 Sup is a charming destination for travelers with pets, offering a genuinely warm welcome for four-legged guests. Pets are allowed in the common areas and the hotel enhances the stay with thoughtful gestures such as providing food bowls, blankets and treats in the room. The friendly and affectionate staff, including the receptionists, go out of their way to make pets feel special, even playing with them. Additionally, the hotel is conveniently located near a designated dog area. However, it's important to note that dogs weighing more than 20kg are not allowed. Overall, this is a very dog-friendly hotel where pets are treated with care and attention.
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Location
The immediate area surrounding the hotel offers a serene atmosphere despite its proximity to the lively pedestrian streets bustling with shops and bars. The tranquil indoor terrace adds to the hotel's cozy charm, making it a quiet retreat amidst the city's vibrant energy. The culinary offerings receive high praise with diverse and delicious breakfast and dinner buffets further enhancing the stay.
Overall, the hotel's prime location within a stone's throw from the beach and central to all amenities, coupled with its comfortable, well-decorated rooms, makes it a top choice for visitors to Calella.
Breakfast
A few guests pointed out aspects for improvement, mentioning occasional lapses in breakfast service and a desire for more variety beyond bread and croissants. Despite these minor setbacks, the overall impression remains positive with the hotel’s breakfast service being a strong contributing factor to the guests' enjoyable stays. Staff responsiveness, like opening early for Ironman athletes, further added to the commendable feedback.
The breakfast, alongside superb decor, pleasant rooms and a favorable location, solidifies Neptuno Hotel & SPA as a noteworthy option for travelers seeking a satisfying start to their day.
Dinner
However, the dining experience is not without its criticisms. Temperature issues are a common complaint with several guests noting that dinner was often served lukewarm or cold. Additionally, some found the variety and quality inconsistent with meals described at times as mediocre or even awful. Instances of limited choices and repetitive menus were also noted and some guests reported an unsatisfactory dining experience due to poor service or lack of basic amenities like water during dinner.
While many guests found the dining experience enjoyable and satisfactory, there are areas needing improvement, particularly regarding food temperature, variety and service quality.
Rooms
Unique amenities such as rooms equipped with hydromassage bathtubs and massive jacuzzis enhance the luxurious experience for guests. Modern conveniences are thoughtfully included with rooms featuring facilities like big TVs, fridges, ceiling fans and soundproofing. Beds and bedding receive high marks for their comfort, ensuring restful sleep.
The hotel not only shines in room quality but also in its strategic location, being centrally positioned close to shops, restaurants, the beach and easy access to the train station. This makes it an ideal choice for travelers looking to explore the area. Despite a few minor setbacks like small balconies in some rooms and occasional fridge issues, the overall feedback remains overwhelmingly positive. The staff receives mentions for their friendly service, adding to the welcoming vibe of the hotel. With its blend of modern amenities, stylish decor and prime location, Neptuno Hotel & SPA 4 Sup emerges as a highly recommended destination for a relaxing and comfortable stay.
Beds
Cleanliness
While most experiences reflect high standards, a few guests noted occasional issues with housekeeping, such as hair found in the shower or dust and fingerprints in the rooms. Despite these isolated incidents, the hotel generally receives praise for its clean environments. The favorable comments on the cleanliness and atmosphere are bolstered by guests appreciating the quiet and peaceful surroundings, though some have mentioned occasional noise concerns.
In summary, Neptuno Hotel & SPA 4 Sup maintains a strong reputation for cleanliness and comfort, though there are minor areas for improvement in housekeeping consistency.
Staff
The professional yet amiable demeanor extends across various departments, from reception to housekeeping and the breakfast team. Many reviewers appreciated the staff's dedication and willingness to assist with any issues, showcasing a commitment to ensuring a pleasant stay for guests. The employees were often described as very polite, competent and capable of managing their responsibilities efficiently, despite occasional mentions of the need for further training or the occasional lapse in service.
Despite some isolated comments about less favorable experiences and the need for better training in certain cases, the overall impression of the staff is highly positive. Guests frequently highlight the exceptional friendliness and helpfulness encountered throughout their stay, contributing significantly to the hotel's inviting atmosphere.
Spa
However, guests also point out some drawbacks. The spa area requires a booking a day in advance and is not included in the room price, which has led to some disappointment. At 20 to 25 euros per person for a 50-minute session, many find the cost to be on the higher side, especially given the small size of the pools within the spa. Despite these points, overall, the spa and its services leave a positive impression on visitors seeking a serene retreat during their stay.
Pool
Beach
Parking
Despite these issues, there are alternative parking solutions nearby. Inexpensive parking is available at the entrance of the street and a paid lot a few meters from the hotel offers convenience, though it can be difficult to find spots during peak times. The hotel's location also has blue zone parking. Although not plentiful, the hotel staff are known for managing to find parking solutions for guests when needed. While the parking comes at a reasonable price, it is advised to book parking well in advance due to the high demand and limited availability.
Family
Though the hotel caters more to couples or adults, families can still find comfort in the quiet and cozy environment. One thing to note is the presence of evening events with good music, which can be a bit loud for families with young children. The two swimming pools available might be insufficient for families looking for ample swim time. Some guests have also mentioned that the pool area appears larger in photos with limited lounging space.
Overall, the hotel provides a pleasant stay, high levels of cleanliness and modern conveniences, making it a solid choice for family getaways, provided they manage activity expectations and evening noise levels.
4 Star
Despite these criticisms, there are positive aspects noted by guests. The hotel is described as nice and modern with spotless accommodations and several welcome details. One guest lauded the experience as a perfect 10 and expressed eagerness to return. Others appreciated the hotel's highly comfortable beds, aligning more closely with what is expected of a four-star superior hotel. Overall, while the hotel has its merits, it appears to have room for improvement to consistently meet four-star standards.
Romantic
Dog Friendly
Yes, Neptuno Hotel & SPA 4 Sup has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Neptuno Hotel & SPA 4 Sup.
Yes, Neptuno Hotel & SPA 4 Sup welcomes dogs.
Yes, parking facilities are available at Neptuno Hotel & SPA 4 Sup.
Yes, Neptuno Hotel & SPA 4 Sup has a gym.
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