Hyatt Centric Cambridge

Cambridge 52.21929900, 0.08800500 , 37 Eddington Avenue (Show on Map)


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Summary of reviewsHyatt Centric Cambridge receives high praise for its modern amenities and tranquil location in a newly developed residential area, offering a peaceful retreat from the tourist hustle while remaining well-connected to central Cambridge via excellent public transport links. Guests especially value the nearby green spaces, supermarkets and cafes that enhance convenience and leisure. Though some find the peripheral location a bit misleading, the serene environment and easy access to key sites make it a worthy choice for many.

The rooms are a highlight, consistently described as spacious, clean and stylishly decorated. They feature large, comfortable beds, modern bathrooms with high-quality fittings and useful amenities such as big smart TVs and ample storage. Guests appreciate the quiet ambiance and thoughtful touches like robes and upscale furnishings, contributing to a restful and luxurious stay.

While breakfast receives mixed feedback, many guests enjoy the varied and tasty breakfast options, such as smoothie bowls and avocado toast, despite some issues with high costs and occasional service delays. The dinner experience follows a similar pattern: many praise the delicious and well-presented dishes at the Astronomer Restaurant, though some report slow service and a limited, expensive menu.

The hotel's cleanliness is universally commended with guests noting the impeccably spotless rooms and common areas. Minor issues like occasional dust or carpet stains do not significantly detract from the overall positive impression of the hotel's hygiene standards.

Staff at Hyatt Centric Cambridge are largely appreciated for their friendliness and helpfulness with many guests highlighting the courteous and professional service at reception. However, some inconsistencies in service, particularly slow or unfriendly encounters, suggest room for improvement in staff training and efficiency.

The WiFi service is generally reliable and free, adding to the convenience of guests’ stays, though a few issues with connectivity in certain areas were mentioned.

The gym, while small, is equipped with modern equipment and serves well for a quick workout. Guests appreciate the presence of fitness and fun events, although having to use a neighboring hotel’s gym can be inconvenient.

Parking at the hotel is a bit challenging with limited availability and high fees often cited by guests. The presence of over 20 electric vehicle charging points is a positive aspect, catering to the needs of eco-conscious travelers.

Families find Hyatt Centric Cambridge especially accommodating with spacious and comfortable family rooms and various family-friendly amenities. The availability of bike hire and tailored packages enhances the family experience, making it an excellent base for family visits.

Overall, Hyatt Centric Cambridge is lauded for its modern facilities, cleanliness and quiet, convenient location, making it a well-rounded choice for a diverse range of guests.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel for Adults Only

4-Star Hotel

Room Types
King Room with Courtyard View The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Deluxe King Room with Courtyard View The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

King Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Deluxe Family Room The quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

Guest Reviews
Location
Hyatt Centric Cambridge's location receives a mix of opinions, though the majority are notably positive. Strategically positioned in a tranquil, newly developed residential area, the hotel offers peace and quiet away from the tourist hustle and bustle. Its proximity to a large Sainsbury's supermarket and several cafes enhances convenience for guests. There are also plenty of green spaces and walking paths nearby, making it ideal for leisurely strolls.

Excellent public transport links are a standout feature with a bus stop directly outside the hotel providing regular services into Cambridge city center. Many guests appreciated the complimentary bus passes offered by the hotel, although some noted that bus services cease early in the evening. For those who prefer cycling, the hotel offers easy access to bike routes into the city.

For those attending events, the location is particularly favorable for visits to Storey's Field Centre and various university sites. Despite being situated outside the city center, the hotel's connectivity makes it easy to reach central Cambridge within 20-30 minutes by bus, taxi or foot. Guests found this to be a compromise worth making for the quiet and modern setting.

However, some felt that the term "Centric" in the hotel's name is slightly misleading as the property is not in the heart of Cambridge, requiring additional travel to reach central attractions. The remote nature of the location drew mixed feelings, especially for those looking to explore downtown Cambridge frequently. Nevertheless, for visitors with specific needs such as nearby family or university visits, the location was deemed perfect.

Overall, Hyatt Centric Cambridge is lauded for its quiet environment, modern amenities and excellent transport connections, making it a well-rounded choice for varied guest needs.

Breakfast
The breakfast experience at Hyatt Centric Cambridge has garnered mixed reviews from guests. On the positive side, many guests highlighted the breakfast as being delicious, varied and of good quality with a wide selection. There are modern and contemporary breakfast styles and some unique and healthier options like smoothie bowls and avocado toast which were well-received. The scrambled egg creation at the small bar and dishes like bacon bagels also received praise. Guests appreciated the taste and enjoyed the room service breakfast, despite occasional delays.

However, there were significant concerns about the cost of breakfast with numerous reviewers finding the £18-£20 per person price steep compared to the value. Many guests also mentioned that breakfast was not included in the room rate and expressed a desire for more affordable or lighter options, such as a continental breakfast. Another common issue was the limited choice and lack of fresh fruits or cereals, particularly problematic for vegetarians.

Service issues were also frequently mentioned with some guests experiencing slow service, long wait times and occasional mix-ups with orders. The breakfast buffet was described as lukewarm or cold by several reviewers and the overall quality of some items, like the granola and croissants, was found lacking at times.

Additionally, there were periods when no breakfast was available on-site due to restaurant closures, leaving guests to seek alternatives at local coffee shops or grocery stores. Some reviews noted disappointing experiences with the service and the organization of the breakfast offering.

In summary, while the breakfast at Hyatt Centric Cambridge has its fans for taste and variety, the high cost, service inconsistencies and occasional lack of availability detract from the overall experience.

Dinner
Hyatt Centric Cambridge offers a varied dining experience that has garnered mixed feedback from guests. Many found the food to be delicious and well-presented, particularly praising the "lovely" and "very tasty" evening meals. The Astronomer Restaurant within the hotel was specifically commended for providing excellent meals in a pleasant ambiance that extends to an open garden area, making for a delightful dining experience. The ability to cater to specific dietary needs, such as gluten-free options for coeliacs, was also appreciated by guests.

On the positive side, several guests highlighted the availability of a good range of food options, including great cocktails and churros at the Dutch bar/restaurant located under the hotel. The service at dinner was sometimes described as attentive and helpful with some enjoying fantastic meals.

However, there are numerous areas for improvement as well. Some guests reported poor service and slow response times in the restaurant and issues such as a limited and expensive menu reduced the overall dining satisfaction. Despite the quality and variety of food, others found the restaurant overly costly. Instances of the restaurant being closed, limited food choices and issues like inefficient or untrained staff detracted from the overall experience.

Ultimately, while the dining experience can be quite pleasant with tasty and well-presented dishes, potential guests should be aware of variability in service and occasional closures of dining facilities.

Rooms
Hyatt Centric Cambridge has earned positive attention for its rooms, based on recent guest reviews. Visitors consistently highlight the rooms as spacious, modern and immaculately clean. The contemporary design, including trendy deco and stylish interior, adds to the appeal. Most found the rooms very comfortable, featuring large beds and well-equipped amenities such as big smart TVs, ample storage and modern bathrooms with quality fittings. Many appreciated the quiet ambiance and the comfortable beds, which contributed to a restful stay.

Guests often mentioned the spaciousness of both the rooms and the bathrooms with standout features like huge rainfall showers. The overall cleanliness is frequently praised and the fresh, modern appearance provides a welcoming atmosphere. The functionality of the rooms, complete with necessary amenities and the thoughtful touches like robes and high-end furnishings, add to the sense of luxury. Staff friendliness and the quiet, conveniently connected location also contributed positively to guests' experiences, making it a well-rounded choice for travelers seeking comfort and style.

Beds
Nestled in the picturesque city of Cambridge, the Hyatt Centric Cambridge has garnered glowing reviews for one particular aspect of their accommodations: the beds. Guests frequently highlight the exceptional comfort and quality of the beds, ranging from incredibly comfortable mattresses to plush pillows. The spacious and well-designed rooms feature large, king-size beds that many describe as "huge" and "massive," making it hard not to get a restful night's sleep.

The feedback underscores how the super comfy and extra large beds contribute significantly to a superior sleep experience. Guests often mention the excellent bed amenities, including cozy duvets and high-quality linen, which together create an inviting and luxurious sleeping environment.

Additionally, the hotel rooms themselves are praised for being clean, spacious and equipped with thoughtful amenities like good lighting and plenty of coat hangers. Rooms are also noted to be quiet, enhancing the overall comfort.

While most comments are positive, a few guests felt the mattresses were a bit too firm or the pillows could be improved for better coziness. However, these slight criticisms are eclipsed by the overwhelmingly positive feedback regarding the beds.

In summary, if a restful and comfortable sleep is a priority, Hyatt Centric Cambridge seems to set the bar high with their exceptional bed quality and room comforts, ensuring guests wake up refreshed and ready for a new day of exploring Cambridge.

Cleanliness
The Hyatt Centric Cambridge distinguishes itself as a remarkably clean and modern accommodation, garnering high praise for its exceptional standards of cleanliness and stylish design. Guests have consistently highlighted the impeccably spotless rooms and contemporary facilities, describing the hotel as immaculately clean from top to bottom. The new and stylish decor, spacious rooms and modern amenities boast a welcoming and comfortable environment, making it a highly recommended choice for travelers.

Replete with clean and well-maintained bathrooms, large comfortable beds and attention to detail, the hotel offers a refreshingly high standard of hygiene. The housekeeping generally receives positive feedback for maintaining the rooms and common areas in a pristine condition. The hotel's interiors are praised for their fresh and modern aesthetics, accentuating the overall pleasant ambiance.

However, a few isolated incidents of minor cleanliness issues such as stains on carpets, dusty lampshades and occasional lapses in daily room service were noted. Still, these did not significantly detract from the overall positive impression of the hotel's cleanliness.

In summary, Hyatt Centric Cambridge is recognized for its clean, modern and well-kept facilities, providing a comfortable stay with stylish decor and attentive housekeeping, despite occasional minor issues.

Staff
The reviews for Hyatt Centric Cambridge paint a picture of a hotel with predominantly outstanding staff, but with some inconsistencies in service. The majority of guests appreciated the friendly, helpful and welcoming demeanor of the staff, frequently mentioning their politeness and efficiency. The reception and front desk teams were particularly noted for their professionalism and attentiveness with many guests mentioning excellent and courteous service.

Guests highlighted several staff members by name, appreciating their exceptional service and personal touches. Instances of staff going above and beyond to accommodate early check-ins, upgrades and sorting out parking issues were common, reflecting a high level of customer care.

However, not all feedback was positive. A few guests experienced slow service and unfriendly encounters, primarily at the reception. Some reviews indicated issues with untrained and inefficient staff, suggesting a need for better training and consistency in service delivery.

Overall, the hotel staff were frequently described as super friendly, helpful and accommodating, contributing significantly to guests' positive experiences. Yet, some areas still require improvement to ensure all guests receive the same high standard of service.

Wi-Fi
At Hyatt Centric Cambridge, guests generally report positive experiences with the hotel's WiFi service. The WiFi is noted to be strong, reliable and available for free. Many guests found the internet connection to be excellent, efficient and particularly good throughout their stay, including in the rooms. The presence of free WiFi adds to the overall convenience.

However, some guests did encounter issues, such as having to sign back in frequently, a slow overall service and poor network reception in certain areas. Problems with mobile network reception and TV connectivity were also mentioned with some guests requiring technical support due to internet and TV disruptions. Despite these occasional setbacks, the overall feedback suggests that the Hyatt Centric Cambridge offers quality WiFi services suitable for most guests' needs.

Gym
The Hyatt Centric Cambridge offers gym facilities that have received mixed reviews from guests. The gym is often described as small with several guests noting its limited space and minimal equipment. Despite its size, many visitors appreciate that it is well-equipped with modern and nice equipment, making it functional for those who want to get a quick workout in. The presence of a gym is a plus and it is conveniently located for easy access from guest rooms. Some reviewers pointed out that on occasion, guests might need to use a gym at a neighboring hotel, which could be an inconvenience. Moreover, the hotel sometimes hosts fun and fitness events, adding a dynamic element to the stay. Overall, while the gym may not meet the expectations of avid fitness enthusiasts due to its size, it provides a clean and sufficient space for maintaining a workout routine.

Parking
Parking at the Hyatt Centric Cambridge has received mixed reviews with recurring issues around limited availability and high fees. Many guests found securing a parking spot challenging, noting that spaces fill up quickly and are difficult to book in advance. The hotel's underground parking was appreciated for its safety and convenience, but guests frequently mentioned the need for better signage and clearer instructions. Pre-booking is often required with a standard charge of £15 per night, although some were surprised by the additional cost. While the parking garage offers numerous EV charging points and a secure environment, the high fees and limited on-site availability left some guests seeking alternatives. Despite these challenges, some found convenient and ample parking around the hotel site and appreciated the secure underground options. However, the need for better parking facilities and more transparent information remains a common point of feedback.

EV charging stations
Hyatt Centric Cambridge offers numerous electric vehicle charging stations, making it a favorable option for guests with eco-friendly vehicles. The hotel boasts over 20 EV charge points and a well-designed car park with ample electric plugged spaces. Visitors generally appreciate the availability of these spots, which cater well to the increasing demand for EV chargers. Despite a few mentions of difficulties in usage, the presence of a substantial number of electric car chargers is a significant convenience for travelers prioritizing sustainability.

Family
Hyatt Centric Cambridge stands out as a perfect destination for families. The hotel's family rooms are particularly praised for being well-designed, spacious and comfortable, making them ideal for families seeking a convenient and pleasant stay. With a range of family-friendly amenities and helpful, understanding staff, families feel warmly welcomed and well-catered to throughout their visit.

The hotel also offers services that cater specifically to families, such as room options and packages tailored for family travel. The availability of biking hire adds to the experience, providing an enjoyable activity for families to bond over. The hotel's modern and comfy rooms, coupled with its great facilities, ensure a pleasant and hassle-free stay.

Overall, Hyatt Centric Cambridge serves as an excellent base for families visiting the area, offering both comfort and thoughtful services to meet the needs of all family members.

4 Star
Hyatt Centric Cambridge has garnered numerous positive reviews highlighting its excellent value and overall delightful experience. Guests frequently praised the hotel's lovely and modern decor, describing the ambiance as luxurious with high standards. The rooms received favorable comments for being clean, large and well-equipped with comfortable beds and excellent showers. The friendly and attentive staff also contributed significantly to an enjoyable stay.

The hotel stands out for its modern and high-end feel, situated in a social and lively neighborhood with convenient eateries nearby. New furnishings and the entire environment with its hip and boutique aesthetic, enhance the luxurious experience, making it a quality establishment in many eyes.

Facilities such as good WiFi access and convenient social spaces add to the overall appeal. The location, approximately 15 minutes by car from the center of Cambridge, is seen as reasonable and accessible.

However, while the Hyatt Centric Cambridge generally meets four-star expectations, some guests noted areas for improvement. Specific critiques included the lack of a restaurant, the perceived value of the £30 breakfast and the use of plastic cutlery. These factors led some reviewers to question if the experience fully matched the brand's promise and price point.

In summary, Hyatt Centric Cambridge offers an excellent stay with a modern, comfortable and luxurious environment, though there are a few areas where enhancements could better align with its four-star rating.

Yoga
Guests at the Hyatt Centric Cambridge have noted several appealing aspects of the hotel's yoga facilities and activities. The availability of yoga sessions and classes stands out as a key feature, providing a structured and engaging fitness option. Visitors appreciate the thoughtful inclusion of in-room yoga accessories and yoga mats, which enhance the convenience and comfort of practicing yoga in their own space. Additionally, the presence of a dedicated yoga studio and room caters to those seeking a focused and immersive wellness experience. Overall, the hotel's emphasis on wellness activities, particularly yoga, has been well-received by guests.

Dog Friendly
The Hyatt Centric Cambridge is an attractive destination for dog owners, offering an environment that welcomes pets with open arms. Guests have highlighted the hotel as being exceptionally dog-friendly with pets allowed throughout most areas of the property, ensuring that no furry friend feels left out. Many visitors appreciated the pet-friendly atmosphere, noting that their dogs were well treated during their stay.

The hotel has clearly made an effort to cater to pet owners with dog-friendly rooms that accommodate the needs of four-legged guests. However, visitors should be aware of an additional £30 fee for bringing pets, although some guests found this extra charge unexpected as they initially believed their pets were included in the room price.

While the hotel excels in its pet inclusiveness, there were some remarks regarding a lack of specific pet amenities, such as bowls or treats for dogs. There were also occasional mentions of carpet stains in the dog-friendly rooms, indicating areas for improvement.

Overall, Hyatt Centric Cambridge stands out for its dedication to creating a welcoming environment for both guests and their pets, making it a solid choice for travelers who want to enjoy their stay without leaving their companions behind.


No, Hyatt Centric Cambridge doesn't have any pool.

No, a spa isn't available at Hyatt Centric Cambridge.

Yes, Hyatt Centric Cambridge welcomes dogs.

Yes, parking facilities are available at Hyatt Centric Cambridge.

Yes, Hyatt Centric Cambridge has a gym.

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