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Summary of reviewsHotel Marbel stands out for its prime location, nestled close to Can Pastilla beach and the airport, making it an ideal choice for both leisure and convenience. The surrounding area is calm yet centrally located, providing excellent connectivity to Palma city center and local amenities, allowing guests easy access to various attractions without the need for extensive transportation.
Guests frequently applaud the breakfast offerings, which are rich and varied, featuring fresh bread, pastries, churros with chocolate and cooked-to-order eggs. Despite occasional criticisms about repetition and lack of vegetarian options, the breakfast is considered good value for money and well-suited for early risers.
Dinner experiences are more mixed. While some appreciate the affordability and home-cooked feel of the meals, others criticize the limited variety and inconsistent quality, particularly noting cold or unappealing dishes. Nonetheless, the dining area and staff receive positive remarks for cleanliness and friendliness.
The rooms at Hotel Marbel are described as clean and functional, often noted for their daily cleaning and generally clean environment. Some rooms offer balconies with pleasant views, adding a positive dimension to the stay. However, recurring themes in reviews include the small and outdated nature of the rooms and bathrooms, noisy air conditioning and occasional maintenance issues.
Cleanliness is generally well-regarded with daily room services and fresh linens. Yet, some reviews highlight inconsistencies, particularly in bathroom maintenance and thoroughness in cleaning. Despite these issues, the simplicity and cleanliness are appreciated by budget-minded travelers.
The standout feature of Hotel Marbel is undoubtedly its staff, who receive high praise for their friendliness and helpful service. Receptionists like Natasha and Osvaldo are often singled out for their exceptional customer service, enhancing the overall experience for many guests.
The complimentary Wi-Fi service receives mixed feedback with some guests finding it adequate while others describe it as slow and unreliable, particularly on higher floors.
The hotel's rooftop pool is a pleasant addition, frequented for its serene ambiance and panoramic views. Though small and occasionally requiring better maintenance, it offers a relaxing retreat with ample sun loungers.
Families find the hotel especially accommodating with a host of family-friendly amenities, entertainment programs and overall relaxed atmosphere, making it a beloved choice for family vacations. The close proximity to the beach further adds to the hotel's appeal for family activities.
Overall, Hotel Marbel offers a convenient, clean and welcoming environment, especially suited for short stays or family vacations with its strategic location and friendly staff. However, some areas like room updates and dining variety could benefit from improvement. Show more
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Categories
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Room Types
Budget Twin Room without BalconyThis bright room with air conditioning and heating has parquet floors and free Wi-Fi. There is a flat-screen satellite TV, a desk and a wardrobe. The private bathroom comes with free toiletries. Some rooms have a terrace or a balcony.
Single RoomThis single room provides a pool with a view. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.
Twin Room (2 Adults + 1 Child)This twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Twin Room with BalconyThis twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds.
Guest Reviews
7.0
Good
Location
Hotel Marbel receives high praise for its prime location, making it a convenient choice for travelers. Its proximity to the airport, just a short bus or taxi ride away, attracts those with early morning flights or late-night arrivals. Guests appreciate being within walking distance of Can Pastilla beach, local shops, restaurants and bars, making it easy to explore the area without needing extensive transportation.
The surrounding area of Can Pastilla is noted for its charm and quiet atmosphere, yet it remains centrally located with excellent connectivity to Palma city center via bus. Visitors find it ideal for short stays, especially if they plan to explore the nearby beaches or enjoy a night out before catching a return flight.
The hotel is also cited for its cleanliness and the friendly attitude of its staff, adding to the overall positive experience. Despite some reviews mentioning noise from the nearby airport, many guests don't find it bothersome, highlighting that the convenience far outweighs this minor inconvenience.
In essence, Hotel Marbel's strategic location is a major draw, offering guests easy access to beaches, dining, shopping and public transport, all while being just minutes away from the airport. This makes it an excellent base for both short stays and extended visits to Mallorca.
Breakfast
The breakfast at Hotel Marbel receives predominantly positive reviews, highlighting its variety and quality. Many guests praise the buffet style breakfast for being very good, excellent and even fantastic with plenty of options to choose from, including fresh bread, fruit, cereals, pastries, cheeses, sausages, fruits, sweets and cereals. Some standouts include delicious churros with chocolate, perfectly cooked eggs on the spot and abundant selections appealing to different tastes.
Though the breakfast is described as rich, complete and varied by many, there are criticisms too. A few reviews mention basic and repetitive offerings, lack of fresh vegetables, cold items that were meant to be hot, as well as poor quality bacon and lack of options for vegetarians. Some reviews point out coffee machine issues and limited hot drink availability, noting that such essentials should be sorted out.
Despite these shortcomings, the overall impression remains positive with many guests finding the breakfast well-stocked, satisfying and good value for money. The breakfast starts early at 6:30 am, accommodating guests with early flights or plans and the breakfast room, although sometimes described as sad, is generally noted for its friendly service.
In summary, Hotel Marbel offers a generally well-received breakfast that, while basic at times, is satisfactory and good for the price, featuring an array of options that cater to most guests' needs.
Dinner
Hotel Marbel offers a varied dining experience, though the reviews regarding dinner are decidedly mixed. Numerous guests appreciated the affordability of the dinner options with the buffet style being highlighted as good value for money. Some found the dinner delicious and refreshing with specific mentions of quality home-cooked meals, a varied buffet and enjoyable options like salmon. The friendly kitchen staff and clean dining areas were also positive aspects noted by guests.
However, there were several critiques regarding the dinner experience. Many guests pointed out the limited variety of food options with a repetitive menu that often included cold steaks, fries and pasta. The quality of the dinner was described as average to poor with some meals being cold, unfresh or even inedible. The buffet selections were sometimes criticized for being insufficient and not meeting expectations with some guests specifically noting a lack of free drinks and vegetarian options.
Overall, while the dinner experience at Hotel Marbel can sometimes offer tasty and affordable options, there is significant room for improvement in terms of variety, freshness and overall quality. The breakfast received generally positive feedback, contributing to a more balanced view of the hotel's dining services.
Rooms
Hotel Marbel receives mixed reviews regarding its rooms with a notable emphasis on cleanliness and functionality. Guests frequently comment on the cleanliness of the rooms, which are often described as spotless and cleaned daily. However, many visitors also note that the rooms are small and outdated with some furniture and fixtures appearing worn out and in need of renovation.
The bathrooms, in particular, attract criticism for their size and outdated condition with numerous mentions of them being very small and basic. Issues such as shower flooding, ineffective shower curtains and insufficient cleaning are repeatedly highlighted. Additionally, air conditioning units are described as either very noisy or non-operational, contributing to an overall feeling of discomfort for some guests.
Despite these shortcomings, the hotel is appreciated for its convenient location and overall value. Many find the rooms functional and sufficient for short stays with some even noting that the spaciousness was adequate. Some rooms come with balconies offering good views, which adds a positive dimension to the stay.
However, noise issues, both from the street and within the hotel, detract from the experience for many guests, though some praise the quietness of rooms facing away from busy areas. While the overall decor is often described as dated and requires modernization, the staff generally receives positive remarks for their friendliness and helpfulness.
In summary, Hotel Marbel offers clean, functional and cost-effective accommodations best suited for short stays. The positives include cleanliness, friendly staff and a great location. On the downside, many rooms are small, outdated and noisy with bathrooms needing significant improvement.
Beds
Hotel Marbel offers a mixed experience regarding its beds with guests frequently highlighting both positive and negative aspects. On the plus side, many reviewers appreciated the comfort and cleanliness of the beds, describing them as soft, comfortable and conducive to a good night's sleep. There were multiple mentions of the beds being very clean with new bedding.
However, not all feedback was glowing. Some guests found the mattresses worn-out or sagging and mentioned issues with beds being too soft or noisy. A number of reviewers felt that the mattresses and pillows were uncomfortable and in need of an upgrade, often citing them as being too soft or cheap. There were also comments about foldable beds collapsing and mattresses being creaky or sunken.
In terms of specifics, guests would benefit from larger double beds rather than single ones and some noted the thinness of the provided blankets. Overall, while a portion of the guests found the beds satisfactory and comfortable, others experienced significant discomfort due to the quality and condition of the beds and bedding.
Cleanliness
Hotel Marbel's cleanliness reviews provide a mixed yet informative picture for potential guests. The majority highlight the hotel's efforts with many praising the clean rooms and regular daily cleaning. Guests often noted the clean environment, cozy atmosphere and comfortable beds, emphasizing that rooms were generally cleaned well and linens were fresh. Notably, the hotel's simplicity and cleanliness made it a comfortable stay for budget-conscious travelers.
However, some aspects require attention. A recurring issue is the inconsistency in room and bathroom cleanliness with some guests finding areas unclean upon arrival and maintenance lacking during their stay. Complaints included unemptied wastebaskets, dusty surfaces, dirty bathrooms and occasional reports of pests like cockroaches. There's also mention of outdated furniture and facilities, which, despite being cleaned, might not meet everyone’s standards.
The hotel staff generally maintain cleanliness adequately, but improvements are needed, especially in bathroom maintenance and addressing old or stained towels. While daily room service and towel changes are a norm, some guests experienced lapses in thorough cleaning. The external cleanliness, such as windows and public areas, also received attention, though not consistently positive.
In summary, while Hotel Marbel offers comfortable and regularly cleaned accommodations, there is room for improvement in consistency and attention to detail in housekeeping to fully satisfy all guests.
Staff
At Hotel Marbel, the staff stand out for their exceptional friendliness and helpfulness, which consistently enhances the overall guest experience. The reception team, particularly, receives high praise for being welcoming and providing efficient service. Many guests highlight specific receptionists, such as Natasha and Osvaldo, for their outstanding support and professionalism. Even during challenging requests, such as arranging taxis at early hours, the reception staff excels in their helpfulness.
The dining staff also contribute positively with many guests appreciating their attentiveness and friendly demeanor during meals. However, there are occasional mentions of less friendly experiences, particularly in the restaurant area, suggesting some inconsistency in service.
Housekeepers at Hotel Marbel are noted for being courteous and maintaining a pleasant atmosphere, ensuring that guests feel comfortable throughout their stay. Despite some isolated incidents of unfriendliness or lack of training reported, the majority of reviews reflect a dedicated team that strives to meet guests' needs with a smile.
Overall, the positive interactions with the staff—marked by their availability, competence and kind treatment—seem to be a hallmark of Hotel Marbel, making it a welcoming place for travelers.
Wi-Fi
Hotel Marbel offers guests complimentary Wi-Fi, yet experiences with the service vary significantly. Some guests noted that connecting to the Wi-Fi was easy and they found the internet to be good or stable. However, frequent issues with Wi-Fi were also highlighted. Many reviews mentioned slow internet speeds, inconsistent service and unreliable connections. A number of guests found the Wi-Fi quality to be very poor with some reporting that the connection was almost non-existent, particularly in the rooms on higher floors or requiring reconnection daily. Others mentioned the Wi-Fi being catastrophic or unusable with some even stating that it didn't work at all during their stay. Overall, while free Wi-Fi is available, its performance might not meet the expectations of all guests.
Pool
Hotel Marbel's rooftop pool is a notable feature, frequently mentioned in guest reviews for its serene ambiance and panoramic views. While modest in size, many appreciated the cozy and intimate setting, often described as a pleasant surprise. The pool area itself is praised for being well-equipped with plenty of sun loungers, making it an ideal spot to relax and soak in the sun.
However, guests had mixed feelings regarding the pool's cleanliness and maintenance with some pointing out that it could use more regular upkeep. Despite its small size, for many, the pool offered a refreshing escape and was rarely crowded, ensuring a comfortable experience.
The rooftop location added a unique charm, providing a quiet retreat with beautiful city views. Guests particularly enjoyed the convenience of having the pool easily accessible, especially after a long day of exploring. Although there were some remarks on the pool closing early and occasional maintenance issues, the overall sentiment towards the pool area at Hotel Marbel remains positive with many guests finding it a delightful addition to their stay.
Beach
Hotel Marbel boasts an enviable location for beach enthusiasts with numerous reviews highlighting its close proximity to the shore. Guests frequently noted the convenience of being within walking distance with many indicating the beach can be reached in just a few minutes. The popular Can Pastilla beach, in particular, is easily accessible, offering a pleasant stroll from the hotel.
Additionally, the surrounding area is rich with shops, restaurants and bars, making it perfect for those looking to explore local amenities while staying near the beach. Despite some minor issues with limited sea views and occasional cleanliness concerns, the majority of reviewers appreciate the hotel's excellent placement for beach access and local attractions. The combination of a family-friendly atmosphere and the availability of nearby beaches makes Hotel Marbel a well-regarded choice for travelers seeking a beachside retreat.
Family
Hotel Marbel is consistently praised as an excellent choice for family vacations, offering a multitude of family-oriented services and amenities. The atmosphere is described as family-friendly and relaxed, providing a homely feel that made guests feel at home instantly. The hotel features accommodating staff who are noted for their friendliness and multilingual capabilities with particularly kind receptionists enhancing the overall experience.
Families have enjoyed the various entertainment programs designed to keep everyone engaged, particularly highlighting a pool that's been a hit with children. Guests have repeatedly found the hotel ideal for family stays with a mix of activities and calm surroundings making it suitable for both short and extended visits.
Additionally, the hotel’s facilities, though sometimes noted as slightly outdated, offer great value for money. The inclusive packages and special event menus, such as the New Year's Eve offerings, have been well-received. A good breakfast selection and a very quiet night ambiance contribute to a comfortable stay.
Overall, the welcoming environment at Hotel Marbel makes it an ideal destination for family getaways, providing both comfort and entertainment for families of all sizes.
3 Star
Hotel Marbel presents an affordable option for travelers seeking a budget-friendly stay. Located conveniently close to the beach, it offers easy access to beachside activities, making it a practical choice for short stopovers. The breakfast provided aligns well with typical three-star standards, delivering a satisfactory start to the day.
While some guests noted the hotel's dated appearance and lack of luxuries such as mini fridges in the rooms, others found it to provide good value for money when considering the cost and location. Amenities and services are consistent with what one might expect from a three-star establishment, although opinions on the hotel's overall rating were mixed.
A number of reviews suggest that the hotel could benefit from renovations and improvements to better match its three-star billing. Despite this, many guests appreciated the affordability and found the general atmosphere to be acceptable for a three-star accommodation. The presence of hotel-wide WiFi and an on-site bar added to the convenience for several visitors.
Overall, Hotel Marbel offers a reasonable stay with standard services that meet expectations for the price, even if some believe it falls short of the three-star classification. For budget-conscious travelers, this hotel serves as a viable option close to beach attractions.
Business
Hotel Marbel is conveniently located close to the business district, making it a potential choice for business trips. The business area is attached, providing a level of convenience for those needing to conduct work-related activities. However, the hotel's facilities may not meet the standards required for dedicated business stays. The Wi-Fi connection has been noted as unreliable for work purposes and the business facilities are limited. Additionally, the overall facilities may feel outdated. Reception services include a support information desk, which could be beneficial for business-related inquiries. While Hotel Marbel has some attributes favorable for business travelers, it may not cater comprehensively to all their needs.
Accessible
Hotel Marbel's accessibility features receive mixed reviews. On a positive note, the hotel offers wheelchair-accessible rooms that cater well to guests with reduced mobility, including ramps for easy access. The facility is noted for its excellent ramp access, making movement with wheelchairs or prams straightforward. Additionally, the hotel is situated in a location that allows for pedestrian accessibility and is serviced well by public transportation, including nearby bus stops, making it easy to reach various locations and attractions around Palma. The hotel's proximity to the airport is also a significant advantage, being within walking distance and easing travel that's seamless and convenient.
On the downside, there are multiple mentions of limited access for disabled persons and specific notes about the hotel not being fully accessible to wheelchairs in some areas, which could pose challenges for those with severe mobility issues. Despite these accessibility shortcomings, Hotel Marbel maintains a clean environment and offers disabled-friendly amenities that could meet the needs of some guests.
Rooftop Pool
The rooftop pool at Hotel Marbel generally received positive remarks from guests. Many found it to be a tranquil and enjoyable feature, highlighting its presence on the terrace as an added benefit. Despite its small size, the pool is considered cozy, pleasant and sometimes described as refreshing. Reviewers appreciated the peaceful environment and the availability of sun-beds. The pool being open at night is a unique advantage for late-night swims. While there were mixed feelings about its inviting nature, its cleanliness and panoramic views were appreciated. The proximity to the beach is another perk for guests staying at the hotel. Overall, the rooftop pool is seen as a delightful amenity that enhances the guest experience.
Outdoor Pool
Hotel Marbel features a rooftop pool that guests frequently describe as small yet pleasant. Located on the terrace, this outdoor pool offers a quiet spot for relaxation, although some reviews indicate the area could benefit from better maintenance. The pool, while small, is considered a nice and convenient amenity, especially given its rooftop location, offering panoramic views. Despite its size, many guests appreciate its presence as a bonus element of their stay. There are mixed opinions about the pool's cleanliness with some guests finding it well-maintained while others feel it requires more attention. Overall, the rooftop pool at Hotel Marbel is viewed as a decent and convenient facility, just a short drive from the airport, adding value to the accommodation experience.
Yes, Hotel Marbel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Hotel Marbel.
No, Hotel Marbel doesn't allow dogs.
No, parking facilities aren't available at Hotel Marbel.