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Summary of reviewsHotel Plaza Sul is highly regarded for its strategic location, offering easy access to the highway, main city exits and essential amenities like gas stations, supermarkets and restaurants. Its position near key city avenues also makes it convenient for both exploring the area and continuing journeys. Guests appreciate the ample parking, generous accommodations and top-notch service, which all contribute to a positive stay.
The hotel's breakfast consistently receives high praise for its variety, freshness and quality. Words like excellent, amazing and thorough frequently describe the offerings with particular emphasis on delicious fruits and well-prepared items. The attentive staff and cleanliness of the breakfast area further enhance the experience, although a few guests mentioned a desire for more options.
Dinner at Hotel Plaza Sul similarly earns commendations, providing a varied and flavorful menu with efficient service. The à la carte options and the ability to dine until late evening are appreciated, though a few guests noted minor issues with specific dishes and in-room dining. Nevertheless, the overall dining experience remains positive.
Rooms are frequently described as spacious, comfortable and clean, featuring useful amenities like effective air conditioning and blackout curtains. Guests value the natural lighting and practical features such as gas showers. Minor suggestions for improved lighting and occasional maintenance do arise, but these do not significantly detract from the favorable feedback.
Cleanliness throughout the hotel is consistently highlighted with rooms and facilities being spotless and well-maintained. Guests note the pleasant fragrance and organized state of the accommodations, contributing to a welcoming atmosphere.
The staff at Hotel Plaza Sul stands out for their friendliness, attentiveness and exceptional customer service. Guests feel welcomed by the well-prepared and polite team, particularly praising the receptionists for their efficient and courteous service.
While the free wifi is appreciated, some guests mention issues with weak and inconsistent connectivity, particularly in the rooms. Similarly, the gym receives mixed reviews, noting the need for equipment maintenance and better ventilation to enhance guest satisfaction.
The hotel's spacious and accessible parking receives positive feedback for its convenience, although it is not covered. Family travelers find the hotel clean organized and well-located, even without a designated kids area. The beds receive mixed reviews but are generally considered comfortable and clean with some mentions of worn-out mattresses.
Business guests find Hotel Plaza Sul well-suited for work trips, noting the affordability and satisfactory facilities that meet their professional needs.
Overall, Hotel Plaza Sul delivers a highly favorable experience with strong points in location, dining, cleanliness and customer service, making it a reliable choice for travelers.
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