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Summary of reviewsThe Carson City Plaza Hotel is well-regarded for its excellent central location, providing easy access to a wide range of amenities and attractions in Carson City. Guests commend the hotel for its proximity to restaurants, shops, casinos, government buildings and outdoor activities, making it an ideal choice for both leisure and business travelers. Despite being centrally located, the hotel maintains a peaceful and safe atmosphere, enhancing the overall guest experience.
The breakfast service at the hotel receives mixed feedback. While many appreciate the convenience of the complimentary continental breakfast and enjoy the pleasant breakfast room setting, there are calls for improvement in the variety and quality of the food options. Guests find the breakfast offering basic with limited protein and healthier choices.
The rooms are spacious and clean, equipped with useful amenities like microwaves, refrigerators and kitchenettes, ensuring a comfortable stay. Although some rooms appear dated, guests find them functional and cozy, particularly praising the beds. Cleanliness extends throughout the hotel with well-maintained bathrooms, a tidy laundry room and an overall well-kept property. However, there were occasional mentions of older carpets and sporadic cleaning issues.
The staff consistently earn high marks for their friendliness and professionalism. Guests highlight the efficient and welcoming front desk team, noting their accommodating nature and helpfulness. While there are isolated reports of less satisfactory interactions, the majority of guests had positive experiences with the staff, including during challenging situations.
WiFi service at the hotel is generally satisfactory with strong and fast connectivity in most areas. However, some guests in certain parts of the hotel, particularly Building 2, experienced slower speeds and sporadic connections.
Parking at the hotel is praised for its convenience with a large, freshly striped lot offering plentiful spaces close to the rooms. Guests appreciate the free parking and easy access, although there are occasional mentions of limited parking availability.
For families, the hotel provides several amenities that enhance convenience, such as a clean laundry room and spacious rooms that are quiet and comfortable. While there are minor concerns about carpet cleanliness, the hotel offers a reassuring environment for families.
Overall, the Carson City Plaza Hotel offers excellent value with its strategic location, spacious and clean accommodations, friendly staff and a variety of amenities, making it a reliable and comfortable choice for travelers.
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