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Hotel Royal Caserta

Caserta , Viale Vittorio Veneto 13 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Royal Caserta earns high marks from guests, prominently for its exceptional location and proximity to major attractions like the Royal Palace of Caserta and the train station. Visitors rave about the easy access to public transportation, restaurants, shops and historical sites, enhancing the convenience for both leisure and business travelers. The hotel’s picturesque views of the palace gardens and its central placement make it an ideal base for exploring the city.

Guests also laud the hotel for its spacious and modern rooms, which feature comfortable beds, large bathrooms and ample amenities. The clean and well-maintained facilities contribute to a relaxing stay, despite some minor issues with outdated decor and occasional maintenance concerns.

The breakfast service at Hotel Royal Caserta stands out for its variety and quality, receiving consistent praise for its abundant and diverse buffet that caters to all tastes with fresh pastries, excellent coffee and traditional Italian items. Dinner service follows suit with favorable remarks about the delicious and affordable cuisine, courteous staff and the convenience of room service.

The hotel is particularly family-friendly, offering spacious rooms and accommodating children with special meal requests. This, coupled with a welcoming and professional staff, ensures a pleasant experience for families and business travelers alike.

Wi-Fi service at the hotel is robust and reliable, allowing guests to stay connected easily. The soundproofing in rooms provides a peaceful environment, which is especially appreciated by business travelers.

While there are some areas for improvement, such as better cleanliness in certain rooms and updates to the decor, the overall sentiment remains positive. The hotel's combination of an excellent location, comfortable accommodations and outstanding service makes Hotel Royal Caserta a highly recommended choice for visitors to the region.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Standard Double Room Fitted with wooden floors, this modern room comes with satellite flat-screen TV and air conditioning.

Suite Features a seating area and a spa bath or hydromassage shower with chromotherapy.

Royal Palace Special Package The Package Includes: - Overnight Stay in Double Room facing the Royal Palace - a shower with chromotherapy features - Breakfast - 1 Lunch or dinner - drinks excluded - 1 free ticket for the Royal Palace and its art exhibition

Triple Room Fitted with wooden floors, this modern room comes with satellite flat-screen TV and air conditioning.

Superior Double Room This larger room includes a seating area. Features wooden floors, air conditioning, and satellite flat-screen TV

Family Room (2 Adults + 2 Children) Fitted with wooden floors, this modern room comes with a satellite flat-screen TV and air conditioning.

About Hotel Royal Caserta

License: 15061022ALB0044, IT061022A14QI9QVBB

Guest Reviews

8.5

Very Good

Location

Hotel Royal Caserta boasts an outstanding location that earns consistent praise from guests, who highlight its prime position as one of its most attractive features. The hotel is strategically situated just steps away from both the Royal Palace of Caserta and the train station, making it an ideal choice for visitors eager to explore these major attractions. Its central location allows easy access to the city's restaurants, shops and historical sites without necessitating the use of a car, enhancing the overall convenience for tourists.

The hotel's proximity to the Royal Palace, sometimes described as being practically attached or just a stone's throw away, is frequently mentioned, making it a perfect base for those planning to immerse themselves in this UNESCO World Heritage site. The convenient access to public transportation, including the nearby bus and train stations, further adds to the appeal for both leisure and business travelers.

In addition to the excellent location, other aspects such as the spacious and modern rooms, the comfortable beds and the well-maintained facilities receive positive remarks. Guests appreciate the clean, sizable bathrooms and the fact that many rooms offer spectacular views of the palace gardens.

The breakfast service at the hotel is also well-regarded with many guests praising the abundant and varied buffet that includes both sweet and savory options. There are also favorable comments regarding the quality of dinner service and the friendly, accommodating staff who contribute to a welcoming and pleasant stay.

Overall, Hotel Royal Caserta presents an exceptional value for a four-star hotel, particularly for those looking to explore the Royal Palace and the city center with ease. Its combination of a superb location, comfortable accommodations and excellent service makes it a highly recommended choice for visitors to Caserta.

Breakfast

Hotel Royal Caserta has garnered praise for its breakfast offerings, which guests frequently describe as varied, abundant and of high quality. The breakfast buffet caters to all tastes, providing a wide selection of both sweet and savory dishes, ensuring there's something for everyone. Many reviewers highlight the fresh pastries, excellent coffee and a generous assortment of options that include fresh fruit, homemade pastries and a range of traditional Italian breakfast items. The consistently positive remarks about the breakfast indicate that it's a strong point of the hotel with some even declaring it to be the best they've experienced in the region. The attentive and courteous staff serving breakfast also receive commendations, adding to the overall enjoyable dining experience. Despite some comments suggesting room for improvement or more variety in certain offerings, the general consensus is that the breakfast at Hotel Royal Caserta is a delightful and satisfying way to start the day.

Dinner

Hotel Royal Caserta’s dinner experience receives largely positive feedback from guests, highlighting several attributes that stand out. Guests frequently praise the excellent food and well-prepared dishes available at the hotel's restaurant, often describing the cuisine as delicious and superb. The value for money provided by the dinner offerings is appreciated with the varied daily menu receiving mention.

The service quality is another bright spot, featuring highly attentive and friendly staff that enhance the dining experience. Many reviews commend the restaurant staff for their professionalism and courtesy.

The convenience of dining at the hotel is noted by several guests, particularly appreciating the option for room service, which also maintains a high standard of quality. The restaurant’s ability to serve late evening meals is another advantage for travelers arriving at irregular hours.

However, a few areas for improvement are mentioned. Some guests feel the dinner menu could be enriched and more varied and there are occasional remarks about the restaurant not fully matching the 4-star standards expected, suggesting a need for enhancements in both menu options and atmosphere. Despite these points, the overall sentiment remains positive with the hotel’s dining experience often meeting or exceeding expectations.

Rooms

Hotel Royal Caserta boasts a prime location close to the railway station and the stunning Royal Palace, offering guests easy access to these prominent landmarks. The rooms are predominantly described as spacious, clean and comfortable, often featuring modern and stylish furnishings. Guests appreciate the well-appointed amenities, such as large bathrooms, comfortable beds and soundproofing, which contribute to a restful stay.

Many reviews highlight the spectacular views of the Royal Palace and gardens, adding a scenic touch to the hotel's appeal. The spaciousness of the rooms, including large double beds and even whirlpool baths, is frequently mentioned, enhancing the overall comfort and experience.

However, there are some areas for improvement. A few guests noted that certain rooms are outdated with signs of wear, including old furniture, worn bed frames and mold issues in the bathrooms. Additionally, some rooms may be smaller than expected or lack proper lighting and there were occasional mentions of cleanliness issues and inadequate room servicing.

On the whole, Hotel Royal Caserta provides a good blend of comfort and convenience, particularly noted for its spacious and modern rooms, central location and comprehensive room amenities. With some updates and attention to detail, it could further enhance its guest experience.

Beds

The beds at Hotel Royal Caserta have garnered diverse reactions from guests, painting a nuanced picture of their sleeping experience. Many highlighted the comfortable and spacious double beds, often describing them as huge and extremely cozy. Several guests repeatedly emphasized the cleanliness of the bed linens and pillows, contributing positively to their overall comfort. The comfortable beds with clean sheets and pillowcases were frequently noted and some praised the particular comfort of the round bed and the larger double bed formats.

However, not all feedback was glowing. Some guests found the beds to be less comfortable, describing issues such as hard mattresses, uncomfortable extra beds and even mattresses that felt like stone. Complaints about the firmness and the occasional lumpiness of the pillows were mentioned, reflecting the subjective nature of bed comfort. There were also remarks about inconvenient bedding situations, such as paired single mattresses for a double bed and an unusual lack of quilts or proper bedspreads.

Inconsistencies in bed comfort and maintenance of bedding items suggest mixed satisfaction among visitors. Nonetheless, for many, the comfortable beds at Hotel Royal Caserta were a highlight of their stay.

Cleanliness

Hotel Royal Caserta receives mixed reviews regarding cleanliness, presenting a variety of experiences from its guests. On a positive note, many visitors praised the hotel for its notable cleanliness, describing the rooms as clean, comfortable and well-maintained. The hotel environment is generally deemed beautiful, clean and well-organized with several reviews noting the excellent staff and well-equipped rooms. Some even used terms like spotless, super clean and fresh to describe their surroundings.

However, not all feedback was favorable. There are mentions of room cleanliness needing improvement, particularly in the bathrooms. Instances of moisture around bathtubs, mold, rust and dust deposits were highlighted by some guests. There are reports of worn-out furniture and rooms appearing dated, needing refurbishment and improved maintenance. A few reviews indicated specific issues such as dust on the wardrobe shelves, soot on the wall and dirty windows and toilet areas, detracting from the overall cleanliness experience.

In summary, while the Hotel Royal Caserta excels in general upkeep and presents an inviting environment for many, there are areas where cleaning and maintenance could be enhanced to meet higher standards consistently.

Staff

Hotel Royal Caserta enjoys a stellar reputation primarily due to its exceptional staff. Guests repeatedly highlight the friendliness, kindness and professionalism exhibited by the hotel team. Viviane and Francesco receive individual praise for their attentiveness and welcoming demeanors. The reception personnel are commended for their warm and efficient service, making check-in and check-out processes seamless.

The hospitality extends beyond the front desk with diners appreciating the polite and attentive wait staff, including Maria's particularly noteworthy service. Reviews consistently describe the staff as helpful, resourceful and courteous, contributing to an overall fantastic hotel experience. Additionally, the staff's competence and willingness to assist elevate the guest experience significantly.

Despite a few minor criticisms, such as limited parking and occasional cleanliness issues, the overwhelmingly positive feedback focuses on the hospitality and professionalism of the staff, making Hotel Royal Caserta a highly recommended destination for travelers seeking excellent service and a welcoming atmosphere.

Wi-Fi

Hotel Royal Caserta offers a commendable Wi-Fi experience throughout the property, ensuring guests can stay connected effortlessly. The Wi-Fi service is strong and consistently maintains a stable connection without any interruptions, making it functional in all areas of the hotel. Guests can expect excellent signal quality and satisfactory performance, which allows for seamless browsing and usage. Additionally, the Wi-Fi is available for free, providing an added convenience without extra costs. Overall, the hotel's Wi-Fi service stands out for its reliability and efficiency, enhancing the overall guest experience.

Family

Hotel Royal Caserta is highlighted as an excellent choice for families, especially those planning visits to the Reggia di Caserta. Reviews praise the hotel's cleanliness, convenient location and kind staff, making it ideal for family trips. The breakfast offerings are generous and cater to children, while the family rooms are noted for their spaciousness. Additionally, the hotel receives positive feedback for its readiness to accommodate special requests for children's meals, enhancing its family-friendly appeal. Although there are a few mixed opinions, the overall consensus emphasizes it as a great option for family accommodations.

4 Star

Hotel Royal Caserta receives mixed reviews regarding its four-star rating, facilities and services. On the positive side, guests praise the good soundproofing of the rooms, which ensures a peaceful stay and commend the quality of the food served at breakfast and dinner. The hotel is described as having an excellent and wonderful structure, which some reviews say justifies its four-star status. Many visitors find it exceptional for tourists and believe it deserves an excellent rating.

However, several guests highlight issues with the hotel's facilities and services that detract from its four-star categorization. There are complaints about dated and worn furniture in the rooms with some guests feeling that the internal finishes and overall cleanliness do not meet the expected standards of a four-star hotel. Unpleasant odors from the toilets and a lack of adequate parking facilities add to the negative feedback. Additionally, there is criticism regarding the overall maintenance, pointing out that the hotel needs refreshing and more attention to detail to align with a true four-star experience. Despite these drawbacks, some guests still find value and enjoyment in their stay at Hotel Royal Caserta.

Business

Hotel Royal Caserta offers a convenient and productive stay for business travelers with all essentials covered. The hotel's well-maintained and perfectly soundproofed rooms ensure a restful environment, ideal for work-related trips. Guests appreciate the clean and well-equipped accommodations and the establishment is noted for its excellent staff and friendly reception service. Its prime location near the train station and conference center makes it an excellent choice for those attending meetings and events. The hotel is ideal for short business stays, providing a professional and efficient conference facility. Overall, it strikes the perfect balance between business structure and comfort, especially convenient for those planning to visit Caserta's Royal Palace.

No, Hotel Royal Caserta doesn't have any pool.

No, a spa isn't available at Hotel Royal Caserta.

No, Hotel Royal Caserta doesn't allow dogs.

No, parking facilities aren't available at Hotel Royal Caserta.

Yes, Hotel Royal Caserta has a gym.

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