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Summary of reviewsThe Semiramide Palace Hotel provides a strategic location for travelers eager to explore the picturesque region of Puglia with easy access to major attractions such as the Castellana Caves, Alberobello and Polignano a Mare. Situated on the main road to Conversano, the hotel is a convenient base for sightseeing while offering guests a quiet and serene environment.
The breakfast experience at the hotel is generally well-received for its variety and abundance with many guests praising the generous and delicious selection served in a beautiful garden. However, there are occasional suggestions to enhance the savory options and improve the quality to better meet four-star standards. Dinner at the hotel is highly praised for its excellent quality and reasonable pricing with skilled chefs and elegant presentation earning commendations despite some minor criticisms regarding diversity and service speed.
The rooms are appreciated for their spaciousness, cleanliness and comfort with amenities like minibars and large bathrooms enhancing the stay. Nonetheless, some guests note that the decor and furniture could benefit from modern updates. Noise disturbances and occasional lapses in cleanliness are minor issues, but ample parking facilities add to the overall convenience.
Exceptional cleanliness is a hallmark of the hotel with many guests highlighting the spotless environment and well-maintained facilities. The staff are widely celebrated for their friendliness, professionalism and readiness to assist, significantly contributing to the hotel's welcoming atmosphere.
The hotel's free WiFi generally meets guests' needs, though there are occasional reports of slow speeds and connectivity issues. The outdoor pool, while appreciated for its clean and relaxing setting, sometimes experiences overcrowding and maintenance issues but remains a charming feature for family enjoyment.
The secure and ample parking receives high praise, offering a stress-free experience. Families find the hotel particularly accommodating with child-friendly amenities such as extra beds and cribs, as well as a welcoming atmosphere for children and pets.
Beds at the hotel receive mixed reviews with many guests finding them comfortable, though some report issues with mattress quality and the practice of pushing two single mattresses together.
While some guests feel the hotel falls short of the expectations for a four-star rating, particularly in terms of breakfast quality, outdated decor and overall facility conditions, the professional service and strategic location make it a favorable choice for many. The outdoor pool area is noted for its cleanliness and tranquil atmosphere, contributing to the overall serene and welcoming environment of the Semiramide Palace Hotel, suitable for both families and couples seeking relaxation.
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