Duomo Suites & Spa
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Summary of reviewsDuomo Suites & Spa, situated in the heart of Catania, offers an exceptional location with proximity to the city's main attractions, vibrant markets and an array of dining options. Despite its central setting, the area remains quiet, providing a serene retreat for guests. The hotel's rooftop terrace features breathtaking views of the iconic Duomo, further enhancing its appeal. Guests highly appreciate the blend of modern, well-furnished rooms that complement the unbeatable location, making it an ideal base for exploring Catania on foot.
Guests' opinions on breakfast are mixed. Many enjoy the scenic experience of dining on the rooftop terrace with beautiful views and commend the exceptional service provided by Giusi. The breakfast features regional sweets and fresh items, but some guests find the selection limited, specifically in terms of hot dishes, bread and fresh produce. The breakfast room, while attractive, can feel cramped during busy periods and there are mentions of hot dishes being served cold due to a lack of proper warming provisions.
The rooms at Duomo Suites & Spa are praised for their elegant design, spacious layouts and unique film-themed decor. The beds are often highlighted for their comfort and the amenities are modern and well-equipped. Cleanliness is a strong point with many reviews noting the immaculate condition of the rooms. While some rooms may feel small or have a less-than-ideal layout, the overall design and spacious bathrooms generally compensate for these minor shortcomings. The hotel also caters to accessibility needs with well-designed wheelchair-accessible rooms.
The staff consistently receive high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the warm and welcoming nature of the reception staff, particularly highlighting Vanessa for her exceptional service. The staff's efficiency, responsiveness and proficiency in English greatly enhance the guest experience, making communication smooth for international visitors.
The spa services at Duomo Suites & Spa include Turkish hammam and various treatments with the highlight being the excellent massage service. However, the spa facilities are compact and somewhat outdated with access to certain amenities incurring extra charges. The private use feature is a notable perk, but guests should be aware of additional costs and occasional service interruptions.
Parking is challenging due to the hotel's location in a pedestrian zone. Parking options are secure but located a few minutes' walk from the hotel, often requiring a taxi to reach. Despite the inconvenience, guests value the availability of private, reservable parking.
Guest experiences with the beds are mixed. While some find the beds super comfortable with nice bedding, others criticize the mattresses for being too hard or soft, creaky and of poor quality. Issues like air conditioning blowing directly on the beds and the need for room refreshes contribute to mixed impressions about the bedding comfort.
Overall, Duomo Suites & Spa excels in providing a stylish, comfortable stay with a prime location and exceptional service, despite a few areas in need of improvement.
Categories
Guests' opinions on breakfast are mixed. Many enjoy the scenic experience of dining on the rooftop terrace with beautiful views and commend the exceptional service provided by Giusi. The breakfast features regional sweets and fresh items, but some guests find the selection limited, specifically in terms of hot dishes, bread and fresh produce. The breakfast room, while attractive, can feel cramped during busy periods and there are mentions of hot dishes being served cold due to a lack of proper warming provisions.
The rooms at Duomo Suites & Spa are praised for their elegant design, spacious layouts and unique film-themed decor. The beds are often highlighted for their comfort and the amenities are modern and well-equipped. Cleanliness is a strong point with many reviews noting the immaculate condition of the rooms. While some rooms may feel small or have a less-than-ideal layout, the overall design and spacious bathrooms generally compensate for these minor shortcomings. The hotel also caters to accessibility needs with well-designed wheelchair-accessible rooms.
The staff consistently receive high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the warm and welcoming nature of the reception staff, particularly highlighting Vanessa for her exceptional service. The staff's efficiency, responsiveness and proficiency in English greatly enhance the guest experience, making communication smooth for international visitors.
The spa services at Duomo Suites & Spa include Turkish hammam and various treatments with the highlight being the excellent massage service. However, the spa facilities are compact and somewhat outdated with access to certain amenities incurring extra charges. The private use feature is a notable perk, but guests should be aware of additional costs and occasional service interruptions.
Parking is challenging due to the hotel's location in a pedestrian zone. Parking options are secure but located a few minutes' walk from the hotel, often requiring a taxi to reach. Despite the inconvenience, guests value the availability of private, reservable parking.
Guest experiences with the beds are mixed. While some find the beds super comfortable with nice bedding, others criticize the mattresses for being too hard or soft, creaky and of poor quality. Issues like air conditioning blowing directly on the beds and the need for room refreshes contribute to mixed impressions about the bedding comfort.
Overall, Duomo Suites & Spa excels in providing a stylish, comfortable stay with a prime location and exceptional service, despite a few areas in need of improvement.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
The structure maximizes air flow to reduce the need for air-conditioning
Windows that block heat/cold (i.e. triple-glazed windows)
LED lighting throughout the premises
Employees are trained to follow environmental policies
Electric car charging station(s) available
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
Recycling bins in guest rooms
No disposable (single use) cups/glasses, plates and cutlery
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Duomo Suites & Spa
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 60 m2 (646 ft2)
Spa facilities:
Private massage and treatment room(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Spa services:
Show more... Facial treatments
Body treatments
Full body massage
Back massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Detox massage
Hot stone massage
Lymphatic drainage massage
Shiatsu massage
In-room massage
Body scrub
Body wrap
Manicure
Pedicure
Waxing
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 15 per night
Yes, € 15 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Small Hotel
4-Star Hotel
Guest Reviews
Situated in an exceptional location, Duomo Suites & Spa boasts a spot right in the heart of Catania, just steps away from the city's main attractions. The hotel’s prime position offers guests a breathtaking view of the iconic Duomo from the property’s rooftop terrace, providing a picturesque backdrop to any stay. The proximity to the central market, vibrant open-air markets and a variety of dining options, including renowned fish restaurants, enhances the overall experience. Despite its central setting, the area is notably quiet, ensuring a peaceful retreat amidst the hustle and bustle of the city. The modern, well-furnished rooms complement the unbeatable location, making it an ideal base for exploring Catania on foot. With nearly every attraction within walking distance, Duomo Suites & Spa positions itself perfectly for travelers eager to immerse themselves in the charm and culture of this historic district.
Breakfast at Duomo Suites & Spa has garnered mixed reviews from guests. Many appreciate the pleasant and scenic experience of enjoying breakfast on the rooftop terrace, which offers beautiful views of the old town and even Mount Etna. The service provided by Giusi is frequently highlighted as exceptional with her friendly and welcoming demeanor enhancing the breakfast experience.
The breakfast selection features a lot of regional sweets, including fresh pastries and cakes, as well as cold cuts, cheese, yogurt and fruit. However, it’s noted that the variety is somewhat limited, particularly in terms of hot dishes, bread and fresh fruit and vegetables. Some guests found the breakfast sufficient and tasty with fresh and delicious items, while others felt it was modest, meager or even substandard for a hotel of this category.
The breakfast room itself has been described as attractive but small, which can make the space feel cramped during busier periods. Additionally, some guests mentioned that the breakfast setting lacked provisions to keep hot dishes warm, resulting in cold eggs and omelets.
Overall, while there are certainly standout aspects like the rooftop dining experience and superb service, it seems there is room for improvement in terms of variety and space to fully meet the expectations of guests at this 4-star accommodation.
Nestled in an excellent location near the Duomo, 'Duomo Suites & Spa' offers guests an inviting retreat with a blend of modernity and elegance. The rooms stand out for their beautiful design and spacious layouts, often themed around films, adding a unique touch to each stay. Guests frequently highlight the extraordinary comfort of the beds and the modern, well-equipped amenities provided in the suites. Cleanliness is another strong point with many reviews praising the immaculate condition of the rooms.
Some rooms feature stunning views, including those overlooking the Duomo, enhancing the overall experience. The hotel also boasts a rooftop terrace with amazing views, further enriching the stay. While some rooms are noted to be a bit small or have a layout that might feel slightly claustrophobic, most feedback suggests that the well-thought-out designs and spacious bathrooms compensate well for any such minor shortcomings.
For those needing accessible accommodations, the hotel includes well-designed wheelchair-accessible rooms. In terms of ambiance, the rooms are described as cozy, quiet and offering a real feel-good factor, making it an ideal place to unwind.
A few guests mentioned that certain details, like narrow bidets and overly modern light switches, could be improved and some felt that the standard rooms were not particularly spacious. However, these points are overshadowed by the overall positive reviews about the room's comfort and the helpful, friendly staff.
In summary, 'Duomo Suites & Spa' delivers a memorable stay with its elegant, clean and very comfortable rooms, making it a great choice for travelers seeking a stylish and well-located hotel.
The reviews of 'Duomo Suites & Spa' highlight a mixed experience with the beds. Guests appreciated the comfort of some beds, describing them as super comfortable and well-furnished with nice bedding. However, there were also several mentions of discomfort with criticisms aimed at hard mattresses, stiff sheets and beds that were either too low or too soft. Some guests found the mattresses to be of poor quality, noting issues like creaking and separating. Additionally, there were complaints about the air conditioning blowing directly on the beds and the need for room refreshes, which contributed to an overall impression that the bedding experience could be improved. Despite these issues, the bedding in certain rooms garnered praise for comfort and quality.
Duomo Suites & Spa receives high praise for its superior cleanliness, frequently highlighted as a standout feature by guests. The rooms are consistently described as very clean, modern and well-kept, contributing to a comfortable stay. The hotel's overall ambiance is noted for being clean, tidy and practical with everything in good working order. Guests appreciate the hotel's modern design and the exceptional level of cleanliness maintained throughout the property, including the bathrooms.
However, some guests have pointed out issues such as mustiness in the rooms, water leaks after showers and a need for better dust removal under the bed. While some aspects of the bathroom finishes and furnishings came under criticism for feeling cheap, guests found the bathrooms to be large and clean.
In summary, Duomo Suites & Spa excels in maintaining a high level of cleanliness which significantly contributes to its overall appeal, though a few areas could benefit from some attention and renovation.
The staff at Duomo Suites & Spa consistently leave a remarkable impression on guests. Their friendliness and helpfulness are frequently highlighted with many guests appreciating their warm and welcoming nature. The reception staff, notably Vanessa, are particularly praised for their kindness and efficiency, often going out of their way to ensure a comfortable stay. They are not only courteous but also provide excellent local dining recommendations, greatly enhancing guests' experiences.
The hotel team is described as extremely efficient, responsive and knowledgeable, able to handle early morning transfers and other requests competently. Their ability to speak good English adds to the convenience, making communication smooth for international visitors. Guests often note the exceptional attention to detail from all team members, which includes the delightful breakfast staff who contribute to a special stay.
In summary, the staff at Duomo Suites & Spa are a standout feature, consistently delivering excellent service with a friendly, kind and supportive approach, ensuring that every guest feels valued and well-cared for throughout their stay.
Duomo Suites & Spa offers a range of wellness services, including Turkish hammam and various treatments, which guests can enjoy in a private setting. The highlight is undoubtedly the top-notch massage service provided by the attentive and professional staff. However, it is essential to note that access to the sauna and other facilities incurs an extra charge and some guests have remarked on the compact size and outdated state of the spa area. Despite the nomenclature, this section of the hotel functions more as a collection of massage and jacuzzi amenities rather than a comprehensive spa experience. The spa's private use feature is a notable perk, yet potential visitors should be aware of the additional costs and occasional service interruptions.
Guests staying at the Duomo Suites & Spa often find parking to be a bit challenging due to the hotel's location in a pedestrian zone, making direct car access difficult. Parking options available are generally a few minutes' walk from the hotel with some guests noting that they needed to take a taxi to reach the parking lot. The parking facilities are secure, sometimes located around 300 meters or up to a ten-minute walk away from the hotel and can often be reserved in advance for an additional fee.
Despite the distance, many guests appreciate the option of having private parking in a locked area and find it relatively easy to park in a nearby carpark. The hotel provides remotes for parking and is described as being helpful with the overall parking process. While some guests mention the challenge of maneuvering through the spaghetti-like roads and the inconvenience caused by the parking distance, others highlight the availability of paid parking as a significant perk. Overall, despite the distance and cost, the secure and reservable parking options are considered valuable by many guests.
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Location
Breakfast
The breakfast selection features a lot of regional sweets, including fresh pastries and cakes, as well as cold cuts, cheese, yogurt and fruit. However, it’s noted that the variety is somewhat limited, particularly in terms of hot dishes, bread and fresh fruit and vegetables. Some guests found the breakfast sufficient and tasty with fresh and delicious items, while others felt it was modest, meager or even substandard for a hotel of this category.
The breakfast room itself has been described as attractive but small, which can make the space feel cramped during busier periods. Additionally, some guests mentioned that the breakfast setting lacked provisions to keep hot dishes warm, resulting in cold eggs and omelets.
Overall, while there are certainly standout aspects like the rooftop dining experience and superb service, it seems there is room for improvement in terms of variety and space to fully meet the expectations of guests at this 4-star accommodation.
Rooms
Some rooms feature stunning views, including those overlooking the Duomo, enhancing the overall experience. The hotel also boasts a rooftop terrace with amazing views, further enriching the stay. While some rooms are noted to be a bit small or have a layout that might feel slightly claustrophobic, most feedback suggests that the well-thought-out designs and spacious bathrooms compensate well for any such minor shortcomings.
For those needing accessible accommodations, the hotel includes well-designed wheelchair-accessible rooms. In terms of ambiance, the rooms are described as cozy, quiet and offering a real feel-good factor, making it an ideal place to unwind.
A few guests mentioned that certain details, like narrow bidets and overly modern light switches, could be improved and some felt that the standard rooms were not particularly spacious. However, these points are overshadowed by the overall positive reviews about the room's comfort and the helpful, friendly staff.
In summary, 'Duomo Suites & Spa' delivers a memorable stay with its elegant, clean and very comfortable rooms, making it a great choice for travelers seeking a stylish and well-located hotel.
Beds
Cleanliness
However, some guests have pointed out issues such as mustiness in the rooms, water leaks after showers and a need for better dust removal under the bed. While some aspects of the bathroom finishes and furnishings came under criticism for feeling cheap, guests found the bathrooms to be large and clean.
In summary, Duomo Suites & Spa excels in maintaining a high level of cleanliness which significantly contributes to its overall appeal, though a few areas could benefit from some attention and renovation.
Staff
The hotel team is described as extremely efficient, responsive and knowledgeable, able to handle early morning transfers and other requests competently. Their ability to speak good English adds to the convenience, making communication smooth for international visitors. Guests often note the exceptional attention to detail from all team members, which includes the delightful breakfast staff who contribute to a special stay.
In summary, the staff at Duomo Suites & Spa are a standout feature, consistently delivering excellent service with a friendly, kind and supportive approach, ensuring that every guest feels valued and well-cared for throughout their stay.
Spa
Parking
Despite the distance, many guests appreciate the option of having private parking in a locked area and find it relatively easy to park in a nearby carpark. The hotel provides remotes for parking and is described as being helpful with the overall parking process. While some guests mention the challenge of maneuvering through the spaghetti-like roads and the inconvenience caused by the parking distance, others highlight the availability of paid parking as a significant perk. Overall, despite the distance and cost, the secure and reservable parking options are considered valuable by many guests.
No, Duomo Suites & Spa doesn't have any pool.
Yes, a spa is available at Duomo Suites & Spa. For more information, read the answers to the Spa questionnaire
Yes, Duomo Suites & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Duomo Suites & Spa.
No, Duomo Suites & Spa doesn't have a gym.
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