Romano Palace Luxury Hotel
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Summary of reviewsRomano Palace Luxury Hotel is highly regarded for its prime location, particularly for guests needing quick access to Catania Airport and the beach. Its strategic placement offers convenience for early or late flights, as well as a short walk to a large sandy beach, making it ideal for relaxation. The hotel also serves as a practical base for exploring Catania and nearby attractions like Etna Volcano. While the surrounding neighborhood isn't particularly glamorous, the peaceful and scenic views of the sea and garden are appreciated.
Breakfast at the hotel garners mostly positive feedback with guests praising the variety and freshness of the offerings, including local products and a touch of luxury with Prosecco and Champagne options. While excellent scrambled eggs and pastries are highlighted, some guests find the breakfast lacking in variety and not always up to five-star standards with occasional service inconsistencies.
Dinner experiences are mixed with many guests enjoying the high-quality, tasty food and romantic ambiance complete with live music. However, some find the dining options overpriced and not on par with the cost, citing inconsistencies in quality and service.
Rooms receive mixed reviews. They are often described as large, clean and comfortable with attractive private terraces and balconies overlooking the garden. However, many guests point out issues such as outdated furniture, poor maintenance, musty smells and insufficient soundproofing. Modernization and upkeep are noted as necessary improvements.
Cleanliness is another area with varied feedback. While many guests praise the tidy rooms, well-kept gardens and clean common areas, some report issues with housekeeping, including mold, dust and inadequate cleaning of certain areas like bathrooms and poolside facilities.
The staff at Romano Palace Luxury Hotel are generally commended for their friendliness, professionalism and helpfulness, particularly those at the front desk and in the restaurant. Nevertheless, a few guests experienced unfriendliness and inefficiency, suggesting a need for more consistent training and better communication.
WiFi service is a common point of frustration among guests, who often find it weak and unreliable with frequent disconnections. Gym facilities also disappoint with guests describing the fitness room as small, outdated and poorly equipped.
The pool area stands out positively, often described as beautiful, spacious and clean, providing a serene environment with ample sunbeds and a pool bar. Despite minor cleanliness issues and occasional overcrowding, it remains a key feature of the hotel.
The hotel's proximity to the beach is a significant plus with private sections offering loungers and umbrellas, enhancing the beachside experience despite some concerns about public beach cleanliness. Parking is generally well-received with ample, secure spaces, though some guests note occasional crowding and additional charges.
Overall, Romano Palace Luxury Hotel provides a blend of luxurious amenities and practical benefits, especially for those seeking convenience and relaxation close to Catania Airport and the beach. Improvements in room maintenance, breakfast variety and service consistency could enhance the overall guest experience.
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Breakfast at the hotel garners mostly positive feedback with guests praising the variety and freshness of the offerings, including local products and a touch of luxury with Prosecco and Champagne options. While excellent scrambled eggs and pastries are highlighted, some guests find the breakfast lacking in variety and not always up to five-star standards with occasional service inconsistencies.
Dinner experiences are mixed with many guests enjoying the high-quality, tasty food and romantic ambiance complete with live music. However, some find the dining options overpriced and not on par with the cost, citing inconsistencies in quality and service.
Rooms receive mixed reviews. They are often described as large, clean and comfortable with attractive private terraces and balconies overlooking the garden. However, many guests point out issues such as outdated furniture, poor maintenance, musty smells and insufficient soundproofing. Modernization and upkeep are noted as necessary improvements.
Cleanliness is another area with varied feedback. While many guests praise the tidy rooms, well-kept gardens and clean common areas, some report issues with housekeeping, including mold, dust and inadequate cleaning of certain areas like bathrooms and poolside facilities.
The staff at Romano Palace Luxury Hotel are generally commended for their friendliness, professionalism and helpfulness, particularly those at the front desk and in the restaurant. Nevertheless, a few guests experienced unfriendliness and inefficiency, suggesting a need for more consistent training and better communication.
WiFi service is a common point of frustration among guests, who often find it weak and unreliable with frequent disconnections. Gym facilities also disappoint with guests describing the fitness room as small, outdated and poorly equipped.
The pool area stands out positively, often described as beautiful, spacious and clean, providing a serene environment with ample sunbeds and a pool bar. Despite minor cleanliness issues and occasional overcrowding, it remains a key feature of the hotel.
The hotel's proximity to the beach is a significant plus with private sections offering loungers and umbrellas, enhancing the beachside experience despite some concerns about public beach cleanliness. Parking is generally well-received with ample, secure spaces, though some guests note occasional crowding and additional charges.
Overall, Romano Palace Luxury Hotel provides a blend of luxurious amenities and practical benefits, especially for those seeking convenience and relaxation close to Catania Airport and the beach. Improvements in room maintenance, breakfast variety and service consistency could enhance the overall guest experience.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
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Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
About Romano Palace Luxury Hotel
License: 19087015A101525, IT087015A16QQW2BEE
Guest Reviews
Location
In addition to its closeness to the airport, the hotel is just a short walk away from a large sandy beach, offering guests a quick escape to the sea. This makes the location ideal for those wanting to relax by the water or enjoy beach activities. Many reviewers also note that the hotel is nicely positioned between Catania's city center and the notable Etna Volcano, making it a good base for exploring the region by car.
While the surroundings are described as peaceful and scenic with a pleasant view of the sea and a beautiful garden, some reviews mention that the area itself is not particularly glamorous. The neighborhood has been characterized as somewhat deserted and not very clean, creating a stark contrast to the luxurious interior and amenities of the hotel.
For accessibility, the location is practical, providing easy routes to the center of Catania either by car or public transportation. Despite being a little distance from the town center, reaching popular city spots and downtown activities is fairly straightforward.
Overall, the hotel's location is praised for its convenience, especially concerning the airport and the beach, though it might not be the most picturesque or central spot in Catania. Ideal for a short stay or beachside relaxation, Romano Palace offers a blend of luxury accommodation with practical benefits for travelers.
Breakfast
However, there are some mixed impressions. Some found the breakfast basic, monotonous or not aligning with the expectations of a five-star hotel. A few guests noted that the breakfast selection could be limited and sometimes lacked replenishment as the morning progressed. Service inconsistencies were observed with some experiencing delays and unnoticed requests at the breakfast table.
The environment of the breakfast room was usually appreciated for its nice setting, some offering views of Mt Etna, though the ambiance could feel sterile to a few. Overall, while many visitors were satisfied with the quality and variety of the breakfast, there were instances where the experience didn’t quite meet the luxury standards expected.
Dinner
However, the cost of dining at the hotel was a common point of contention. Numerous guests found the restaurant to be expensive with some stating that the food did not match the high prices. There were mentions of overpriced food and drinks and some felt that the quality was not consistent with a few reporting poor or unexciting meals. Portions were sometimes noted as small and the service was criticized for being slow and inadequate at times.
Despite these mixed reviews, the hotel's restaurant and cocktail bar were recognized as being nice places with good options for food and wine. Evening entertainment added a delightful touch for many diners. Overall, while the culinary offerings at Romano Palace Luxury Hotel have their highlights, the cost and quality balance might require consideration based on individual expectations.
Rooms
Beds
However, not all feedback is entirely favorable. A few guests have found the beds to be very uncomfortable or too hard and a couple of comments mention that the mattresses could be improved. Pillows received some critique for being hard, low and lumpy, which detracted from the otherwise positive feeling toward the beds. There are also a handful of remarks about the beds not being changed daily and issues with their age or condition.
In summary, while the majority of guests found the beds to be a highlight of their stay with words like very comfortable being frequently mentioned, there are some areas for improvement to ensure a consistently comfortable sleeping experience for all visitors.
Cleanliness
However, several reviews raise concerns about the consistency of the housekeeping services. Issues such as mold on ceilings, dusty floors and dirty bathrooms have been mentioned, detracting from the overall guest experience. Some visitors reported finding dirty towels, stained linens and leftover items from previous guests in their rooms. The housekeeping staff, while described as lovely and fastidious by some, have not always managed to meet the expected standards.
The cleanliness of specific areas, such as balconies, sun loungers and poolside toilets, has also been points of concern with some guests feeling that these areas required more attention. Complaints about the bathroom conditions were common, including superficial cleaning, mold and inadequate cleaning equipment.
Despite these issues, some guests felt that the hotel was generally clean and well-located, but there is a clear consensus that improvements in housekeeping and maintenance are needed to meet the expectations associated with a luxury hotel.
Staff
However, there were some negative remarks about the reception and front desk personnel with instances of unfriendliness, arrogance and unhelpfulness reported by a few guests. Some reviewers mentioned a shortage of staff, which affected the overall service quality and a need for better training and communication among staff members. On the whole, while the general consensus points towards a positive interaction with the hotel personnel, there are areas for improvement, particularly in ensuring consistent high-quality service across all departments.
Wi-Fi
Gym
Pool
Guests appreciate the pool's ample size and the tranquility it offers, noting that it rarely feels overcrowded. The presence of clean water and pleasant seating areas add to the comfort and relaxation experience. For families, the pool area is accommodating and enjoyable.
However, not all reviews were universally positive. Some guests noted issues such as the pool needing a makeover, occasional cleanliness problems possibly due to volcanic ash and limited availability of poolside beds. Despite these minor drawbacks, the overall consensus highlights the pool as a key feature, often described with terms like fantastic, excellent and spotlessly clean, making it a standout element of the hotel's amenities.
Beach
The area is bustling with beachgoers, especially in the summer, making it a vibrant location for seaside activities. Although some guests note that the public beach can be a bit dirty at times, the hotel's private beach sections mitigate this issue, providing a more pleasant environment for relaxation.
Despite a few critical comments about cleanliness and facilities, the overall sentiment reflects a positive experience for beach lovers. Guests enjoy the luxury of a beachside stay with nearby restaurants and services enhancing the coastal experience. Proximity to both the beach and the airport also adds to its appeal, making Romano Palace a practical and attractive choice for those looking to enjoy one of the best beaches in the area.
Parking
However, there are a few mentions of parking being crowded, especially in the summer and some raised concerns about additional charges for parking with fees ranging from €5 to €7 per day. Despite this, the parking experience is mostly described as positive with secure and allocated spaces ensuring peace of mind. A suggestion for improvement includes better signage directing visitors to the reception upon leaving the parking area.
Family
5 Star
The service appears to be a significant point of contention with many guests noting that it does not meet the typical expectations of a five-star hotel. Points of concern include the lack of a gym, absence of an ironing service and inconsistent breakfast availability with the buffet often running empty after 09:00 am. Additionally, some felt the hotel was overpriced with high costs not justified by the level of service and standard of facilities provided.
On a positive note, the pool area received favorable comments for having sufficient sunbeds, allowing for comfortable relaxation. However, these scattered positive aspects were not enough to counterbalance the overall sentiment of disappointment among guests, who felt the hotel did not deliver the opulence and excellence commonly associated with a true five-star establishment.
Outdoor Pool
Luxury
Romantic
Yes, Romano Palace Luxury Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Romano Palace Luxury Hotel.
Yes, Romano Palace Luxury Hotel welcomes dogs.
Yes, parking facilities are available at Romano Palace Luxury Hotel.
Yes, Romano Palace Luxury Hotel has a gym.
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